Hotel Policies
Customer Harassment Policy
Click here for Customer Harassment Policy.
Reservations including children
Children under 5 years old may stay free of charge when sharing a bed with an adult. For children aged 6 and above, they will be registered as adults, and the same accommodation rate as an adult will apply, even if no additional bed is required.
Additionally, only one child per existing bed (excluding sofa beds, extra beds, and daybeds) is allowed. If exceed the maximum occupancy, an additional charge or a separate room reservation will be required.
Dining Outlets
The hotel has implemented assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system.
Pet Policy
The hotel does not allow pets except for service animals.
Sustainability Policies
A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.
Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.
Disposable Guest Amenities
As part of our ongoing commitment to reducing waste, our hotel has replaced in-room amenities with products made from sustainable materials. Additionally, we have switched our plastic water bottles to aluminum bottles which can be refilled at the water stations located on each guest room floor. We encourage you to carry your daily essentials and join us in our efforts to promote sustainability.