If you are seeking luxury comfort and relaxation, I highly recommend Park Hyatt Niseko. We have traveled to many Luxury hotels and resorts and our experience exceeded all expectations from food, service, accommodations, all of the above. It is a bit remote but we thoroughly enjoyed the serene beauty and quiet environment surrounded by nature. We look forward to returning to ski and or golf in the future!
Fabulous hotel in a lively area for summer hiking. Room was superb with onsen. Pool was good and food was superb. Can't fault anything.
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear E113ZFchrism, Thank you very much for your wonderful review. We are delighted that Park Hyatt Niseko Hanazono provided a comfortable base for your summer hiking adventures and that you enjoyed your time at the resort, including our dining and wellness facilities. We hope to welcome you back to discover more of Niseko’s beautiful nature in the future. Paul Wright General Manager
Best best hotel you could, will, and ever stay at. It’s an experience like no other. Home away from home where everyone treats you with genuine grateful hospitality.
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear tien h Thank you very much for such a heartfelt review. It is truly rewarding to know that Park Hyatt Niseko Hanazono has become such a special place for you and your daughter. Your kind words about the genuine care and hospitality of our team mean a great deal to us. We look forward to welcoming you both back for many more happy moments together. Paul Wright General Manager
Beautiful hotel, mountain view twin suite was very spacious, thoughtfully outfitted, incredibly comfortable beds. Loved the layout and views. Amenities in the room and QR code method for ordering any needed additional amenities worked seamlessly. 25- meter pool and adjacent jacuzzis were outstanding. Gym is modern and well equipped. Onsite activities through the Hanazano resort operator was great and also very convenient (ziplining, tree trekking course, Mount Yotei hanging bridge platforms, cute donut boats on the property's pond, gondola onsite, mountain biking, etc). Restaurants all excellent: breakfast daily was devine with many stations; Olivio served delicious Italian (including excellent pizza and pasta); Robata was great for grilled food (the chicken meatmall with poached egg was spectacular, along with literally every single dish we tried + the sake was outstanding); the Lounge had a great burger (we were at the very end of a 2-week trip to Japan and were happy to have a break from all seafood, all the time!-- though the seafood options on all the menus were also delicious, too). Spa is beautiful and right next to the onsen. Treatment was excellent amidst a very lovely and well appointed treatment room. 5-star staff service throughout our 4-night stay. We will be back and highly recommend this property without reservation! Going in the summer the third week of August was a relative bargain compared to peak ski season.
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear DianaLouisville, Thank you very much for taking the time to share such a wonderful and detailed review. We are delighted that your four-night stay allowed you to experience so much of what Park Hyatt Niseko Hanazono and the surrounding area have to offer. Summer in Niseko brings a completely different character from the winter season, with an abundance of outdoor adventures and opportunities to explore the beautiful Hokkaido landscape. It is also wonderful to know that you enjoyed our dining experiences, wellness facilities, and the warm hospitality of our team throughout your stay. Thank you for your generous recommendation. We look forward to welcoming you back to discover even more of Niseko in the future. Paul Wright General Manager
Our stay at **Park Hyatt Niseko Hanazono** exceeded all of our expectations. The facilities are outstanding, the customer service is exceptional, and the breakfast buffet offers an incredible variety of delicious, high-quality food. We booked a **river rafting** adventure through Hanazono, and it was an amazing experience for our whole family. The guides were professional, friendly, and made the trip both exciting and safe. One of the highlights of our stay was the **outdoor BBQ at The Lounge**. The food was excellent, the atmosphere was beautiful, and it was truly one of the best dining experiences we've had. We highly recommend Park Hyatt Niseko to families with kids. There are so many fun summer activities to enjoy, making it the perfect destination for a family vacation. We can't wait to come back! ⭐⭐⭐⭐⭐
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear TaniFane, Thank you very much for sharing such a wonderful review. We are delighted that you and your family had such an enjoyable summer stay and were able to experience the many activities Niseko has to offer during this beautiful season. It is especially rewarding to know that your rafting adventure and outdoor BBQ at The Lounge became highlights of your family vacation. Your generous comments about our team and your recommendation to other families mean a great deal to us. We look forward to welcoming you and your family back to Park Hyatt Niseko Hanazono for another wonderful stay. Paul Wright General Manager
This is a 4.75/5 point review* Our stay at Park Hyatt Niseko Hanazono was an incredible introduction to Hokkaido hospitality. Our suite struck a beautiful balance of comfort and refined Japanese aesthetics, making it easy to settle in after several days of traveling around Hokkaido. Director of Rooms J. Hwang greeted us personally at check-in, setting a warm tone for the entire stay, and followed up on our second day with a beautifully packaged box of macarons and a handwritten note congratulating us on our anniversary — a small gesture that made a big impression. General Manager P. Wright went even further, leaving us a handwritten welcome note along with a welcome amenity of food and drink that included two tickets to the resort's gondola. We used them for the nighttime ride, which wound past a beautiful illuminated light art installation scattered across the grounds — one of the true highlights of the trip. Dinner at the on-site restaurant hit a minor rough patch when our food took longer than expected to arrive. Assistant Manager F. Mitarai and our server handled it with real accountability, offering complimentary food and drink items without us having to ask. Food and Beverage Manager G. Pandey even sought us out the following morning at breakfast to personally explain what happened — a large group had been dining concurrently the night before, creating unexpected challenge in the kitchen. That level of follow-through said a lot about the culture at this property. Breakfast itself was excellent every morning — fresh, beautifully prepared, and a great way to start the day. Many local Hokkaido ingredients were prominently featured in various forms - as part of a dish's recipe or standalone such as melon and milk. As Hyatt Globalists, we've come to expect a high standard of service from Park Hyatt properties, and this stay lived up to it. Between the personal touches from leadership, the stunning mountain setting, and a team that treats a hiccup as a chance to make things right, Park Hyatt Niseko Hanazono delivered a truly memorable stay. *Rated 4.75 stars for the overall experience — shown here as 4 due to TripAdvisor's whole-point system, with the 1/4 point reflecting the one service delay at dinner, which was ultimately handled exceptionally well.
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear Chin Hua H, Thank you very much for taking the time to share such a thoughtful review and for choosing Park Hyatt Niseko Hanazono to celebrate your anniversary. It was a pleasure to welcome you to Niseko, and I am delighted to know that the personal touches throughout your stay helped make the occasion even more special. Your generous recognition of our colleagues is particularly meaningful, and I am proud to know that their genuine care and follow-through left such a positive impression. We also sincerely appreciate your balanced feedback regarding your dinner experience. While the delay was not the experience we would have wished for you, I am pleased that our team responded with care and attentiveness and that this was reflected positively in your overall stay. Thank you again for your kind words and for placing your trust in Park Hyatt Niseko Hanazono. We look forward to welcoming you back to Hokkaido for another memorable visit. Paul Wright General Manager
bad hygiene , low quality of service , with unknown hair stick on the toilet bowl , bedside light is out of order , couldn't switch off whole day , cannot sleep well
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear ytt19, Thank you for taking the time to share your feedback. We are disappointed to learn that you were unable to fully enjoy a comfortable and restful stay. We appreciate you bringing your concerns regarding the cleanliness and condition of your room to our attention. Providing a comfortable and well-maintained environment is fundamental to the experience we aim to offer our guests, and your feedback is valuable to us. Paul Wright General Manager
Be caution about three thins when you plan your trip during non-skiing seasons : 1. In-hotel restaurants needs a reservation (for us , we tried to book a month in advance, still only get one late night slot) , you may seriously consider to have a rental car. The restaurant and market in the nearby town are good 2. May be nearly half of the room have a view of a parking lot ( and unpaved). So lower your expectations about the hotel view 3. Be aware of different taxes ( specially local tax that will not on your booking summary if through Hyatt app or Amex FHR)
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear Meng S, Thank you for taking the time to share your feedback following your visit. We appreciate your comments regarding restaurant reservations, room views, and the information provided during the booking process. We understand how important these details can be when planning a stay, and we value your observations. We are always looking for ways to make the guest journey as seamless as possible, from planning and arrival through to the stay itself, and feedback such as yours is valuable to us. We hope to have the opportunity to welcome you back to Park Hyatt Niseko Hanazono in the future. Paul Wright General Manager
Not all Park Hyatts are the same, and having stayed at two separate Park Hyatts within a month's time, the difference was very apparent. This Park Hyatt at Niseko is a superb property by any measure, and you really feel like you're at a luxury resort here. The attention to detail is superb, the facilities are very well maintained, and the breakfast buffet was hands down, the best I have ever had. I cannot recommend this property highly enough.
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear Shiuan L, Thank you very much for taking the time to share such a wonderful review. We are truly honored by your generous recognition of Park Hyatt Niseko Hanazono. Knowing that the care and attention throughout the resort contributed to such a memorable experience is incredibly rewarding for our entire team. We are also delighted that our breakfast was a highlight of your stay. Your kind recommendation means a great deal to us and will be warmly shared with our colleagues. We sincerely look forward to welcoming you back to Niseko for another exceptional stay. Paul Wright General Manager
This hotel is truly stunning. The staff and service has excelled all other experiences! Highly recommend their breakfast buffet. It was our favorite meals of the trip!
Wright Paul, 支配人 at Park Hyatt Niseko Hanazono, responded to this review
Dear Mikela L, Thank you very much for your wonderful review. We are delighted to know that you and your family had such an enjoyable stay with us. Your generous recognition of our team and service means a great deal to us, and we are equally pleased that breakfast was a highlight of your trip. We truly appreciate your recommendation and look forward to welcoming you and your family back to Park Hyatt Niseko Hanazono. Paul Wright General Manager
2026년 7월 20일 이후 리뷰 10개 표시.