News + Events
Park Hyatt Niseko Hanazono has been registered as an official hotel operator for the “Go To Travel” campaign of the Japan Tourism Agency.
Residents of Japan staying in the hotel any time after September 1 may be entitled to a subsidy from the Japan Tourism Agency’s “Go To Travel” campaign. Subject to your eligibility and the “Go To Travel” campaign terms and conditions applicable at the time of check-out, the ”Go To Travel” subsidy allowance amount will be deducted directly from your total bill at the time of check out. Please note that your stay may not be eligible if the "Go To Travel" campaign has ceased or been suspended by Japan Tourism Agency. For further information regarding “Go To Travel” campaign, please kindly refer to “Go To Travel” Secretariat website (Japanese only).
For guests that would like to know rates after deduction, please contact the Hyatt global contact center; TEL: 0120 923 299.
Hyatt's Best Rate Guarantee is based on pre-discounted rates
If you had made a reservation through a domestic travel agency and have made payment before traveling, you may not need to apply for a refund yourself. For details, please contact your travel agency as they will assist you with the “Go To Travel” campaign refund procedure.
Please see the official “Go To Travel” Secretariat website (Japanese only) for further details. Please indicate whether you require an official stay certificate and payment detail overview at the time of check-out and we can provide you accordingly.
To ensure the safety and wellbeing of our guests and colleagues, Park Hyatt Niseko Hanazono is temporarily limiting several hotel services. Within this period, Park Hyatt Niseko Hanazono continues to accept new reservations and to serve our valued guests.
The Lounge, The Bar & Cigar Lounge, Mountain Lounge, Molière Montagne and In Room Dining will be in operation while other restaurant outlets will temporarily close. The Lounge will serve breakfast, lunch, afternoon tea and dinner, and provide international, Olivio Italian restaurant and Japanese omakase menus.. The spa and event facilities are closed until further notice, but the gym, swimming pool and Onsen are open for our guests.
We apologize for any inconvenience these limited services may cause our hotel guests. Thank you for your understanding that these are only temporary. We remain committed to providing all our guests with the highest levels of service possible.
Guests with questions regarding reservations at Park Hyatt Niseko Hanazono are encouraged to contact their nearest Hyatt Global Contact Center (https://about.hyatt.com/en/contact.html).
For bookings made via online travel agents or other third parties, guests may contact their booking provider for information or for assistance for future bookings. For all group and event inquiries, please contact the Sales Department at + 81 3 5843 0866 or via firstname.lastname@example.org.
Please kindly note that Minimum Length of Stay Policies may apply.
The safety and wellbeing of our guests and colleagues is always a top priority.
We continue to closely monitor the ongoing COVID-19 situation and follow guidance issued by the World Health Organization and local authorities.
Park Hyatt Niseko Hanazono has implemented proactive precautionary measures including increasing sanitization of public areas, restaurants and bars, wearing facemasks, temporary suspension of buffet service, etc.
Thank you for your cooperation and understanding.