FAQs

Check-in begins at 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges. 

Hyatt Regency Thessaloniki offers a unique blend of resort-style hospitality, personalized service, and entertainment experiences. Set within 34 acres of beautifully landscaped gardens, the hotel combines spacious accommodations, wellness facilities, exceptional dining, and direct access to Regency Casino Thessaloniki, creating a distinctive destination for both leisure and business travelers. 

Complimentary luggage storage is available on the day of arrival before check-in and on the day of departure after check-out.

Yes. Hyatt Regency Thessaloniki offers indoor and outdoor venues for weddings, receptions and social celebrations. 

Yes. The hotel provides extensive indoor and outdoor event spaces available for conferences, meetings, exhibitions and special events. 

Yes. The hotel welcomes pets in accordance with its pet policy. Applicable fees, weight restrictions and conditions apply. Guests are encouraged to contact the hotel before arrival for full details. 

Hyatt Regency Thessaloniki offers a variety of dining experiences, including Ambrosia Restaurant, Lobby Lounge and Oceana Pool Bar (seasonal). Guests can enjoy Mediterranean and international cuisine, signature cocktails and sushi. 

Reservations are recommended, particularly during weekends, holidays and peak travel periods. Guests may contact the hotel directly for availability. 

Yes, Hyatt Regency Thessaloniki features an indoor swimming pool available year-round and a seasonal outdoor swimming pool set within the hotel's landscaped gardens.

Yes. ANAGE Spa offers a curated selection of facial and body treatments, combining traditional practices, organic ingredients, and advanced science-based skincare to deliver personalized and results-oriented experiences. 

Yes. The hotel features Club Olympus Fitness Center, equipped with modern fitness equipment to support guests' wellness routines during their stay. 

Access for non-resident guests may be available, subject to availability and spa policies. Please contact ANAGE Spa directly for current information and reservations. 

Access policies for non-resident guests may vary throughout the year. Please contact the hotel directly for the latest information regarding day-use options and wellness facility access. 

Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms, meeting spaces, restaurants, and public areas. 

Yes, room service is available, allowing guests to enjoy meals and beverages in the comfort of their room. 

Yes, connecting rooms are available upon request and subject to availability. Guests are encouraged to contact the hotel directly regarding their accommodation preferences. 

Guests may enjoy a curated selection of beverages and snacks through room service, including many of the items typically available in a minibar, delivered directly to their room . 

The hotel is Located approximately 3 kilometers (1.9 miles) from Thessaloniki International Airport, Hyatt Regency Thessaloniki offers exceptional convenience while maintaining a peaceful resort atmosphere away from airport noise. 

Yes, Hyatt Regency Thessaloniki offers complimentary airport shuttle service. Guests are encouraged to contact the hotel in advance to arrange transportation. 

Yes. Complimentary on-site parking is available for hotel guests. The hotel features extensive parking facilities, with many spaces shaded by solar panel canopies that enhance guest comfort while supporting the property's sustainability efforts. 

Yes, electric vehicle charging stations are available on the hotel premises for guest use.

Yes, Hyatt Regency Thessaloniki offers scheduled shuttle service to and from Thessaloniki city center. Guests are encouraged to contact the hotel for the latest timetable and availability. 

Yes. Regency Casino Thessaloniki is located close to the hotel and complimentary transportation is available between the hotel and the casino. 

Guests can enjoy a variety of nearby attractions and authentic local experiences during their stay. Highlights include Regency Casino Thessaloniki, Mediterranean Cosmos Shopping Mall, Ktima Gerovassiliou, one of Greece's most renowned wineries, and the beautiful coastline and beaches of Epanomi. Thessaloniki's city center is also within easy reach, offering iconic landmarks such as the White Tower, Aristotelous Square and the Archaeological Museum of Thessaloniki. 

Several popular beaches are located within a short drive of the hotel, including Perea, Epanomi, Agia Triada and Neoi Epivates, offering easy access to the Thermaic Gulf coastline. 

Yes. Hyatt Regency Thessaloniki is an excellent choice for families, offering spacious accommodations, swimming pools, gardens, family-friendly amenities, and recreational facilities.