FAQs

Check-in begins at 4:00 PM, and check-out is at 11:00 AM.

We accept major credit cards. The property operates as a cashless environment.

Yes, luggage storage is available at the bell desk.

Hyatt Regency Maui Resort and Spa is set on 40 oceanfront acres along Kā’anapali Beach in Lahaina, in west Maui. It is about 27 miles from Kahului Airport (OGG), roughly a 45-minute drive.

Yes, our concierge team can assist with dining reservations, local tours, and activities.

Yes, packages can be delivered ahead of your stay. Please label them with your name and arrival date.

Yes, the resort is a non-smoking environment. A designated outdoor smoking area is provided.

Breakfast is available for purchase daily at Swan Court, with buffet and à la carte options. Some packages include breakfast; details are listed at booking. Breakfast delivery to your guest room is also available. Guests with a Regency Club upgrade enjoy access to the lounge, which includes continental breakfast daily.

The resort fronts a natural stretch of Kā’anapali Beach. Beach width, sand, and swimming conditions vary with tides and weather. Guests also have direct access to nearby Hanakao‘o “Canoe” Beach. Complimentary beach chair rentals are included in the resort fee.

Families book or request connecting rooms and playard cribs. Children’s menus are available, and kids will enjoy the splash pad, two water slides, cultural classes, and seasonal activities. The resort also features African penguins and daily wildlife programming.

Whalers Village is less than a mile away. Guests can walk along the beachfront path or take the complimentary Ka‘anapali Trolley. Learn more here.

Reservations are highly recommended for restaurants onsite.

Yes, Hyatt Regency Maui Resort and Spa provides both valet laundry and self-service laundry options.

Guestrooms and suites are offered across all three towers, with options such as golf/mountain view, resort view, partial ocean view, ocean view, oceanfront view, and confirmed connecting rooms. Some include Regency Club access.

The connecting rooms consist of 1-King Bedroom with a pullout sofa connected to a 2-Queen Bedroom.

Rooms feature individual climate control, a hair dryer, premium spa bath amenities, two (2) yukata lightweight robes, a Keurig® coffee machine (or Nespresso® machines in suites), an electric tea kettle, and a mini-fridge, plus an iron, ironing board, and laptop-sized safe. Rollaway beds for King rooms and microwaves are available upon request for an additional fee.

Guestrooms at Hyatt Regency Maui were refreshed in 2021 with upgraded furnishings, sleek glass balcony railings, and enhanced in-room features. The updates include premium finishes, open closets with under-bed luggage storage, sensor-based night lights, and energy-efficient climate controls.

Yes, daily housekeeping is provided. Guests may opt out of full service for a daily food & beverage credit or World of Hyatt points.

Yes, playard cribs and rollaway beds (for King rooms only) are available upon request for a fee and subject to availability.

Yes, both self-parking and valet parking are available. Click here to view applicable fees.

Yes, guests may enter and exit freely with their room key.

Yes, a complimentary trolley operates to nearby shopping and hotels. Airport transfers can be arranged through the concierge. For more information, please visit our Parking & Transportation page here.

Yes, electric vehicle charging stations are available onsite for registered guests. Availability is limited and spaces are offered on a first-come, first-serve basis. Please contact the front desk or valet team upon arrival for access and current usage details. Standard parking fees apply.

Dining choices at Hyatt Regency Maui include Pacific Rim cuisine and sushi at Japengo, USDA prime steaks and seafood at Son’z Steakhouse, and casual island-inspired fare at ‘Ūmalu by the pool. Swan Court offers a full buffet and à la carte breakfast, while Honolulu Coffee provides grab-and-go items. Guests can also enjoy Waikomo Shave Ice, seasonal dining events, and the award-winning Drums of the Pacific Lūʻau. Guests can upgrade their stay to include exclusive Regency Club Lounge access breakfast, snacks, and evening hors d’oeuvres. In-room delivery is available for breakfast and dinner.

Reservations are highly recommended for restaurants.

The resort features two pool areas, including a splash pad for children, a whirlpool hot tub, and two slides, including a 150-foot lava tube slide. Poolside and ocean-view cabanas and daybeds are available for rent. Complimentary pool chairs are first-come, first-serve. Guests also have access to the pools next door at Hyatt Vacation Club.

Yes, SpaWell offers massages, facials, and body treatments. Guests using the spa enjoy access to relaxation areas, including whirlpool hot tub, steam room, and saunas, before and after treatments.

Guests can join a vast array of cultural classes, including lei-making and hula lessons. Other activities include wildlife encounters with penguins, parrots, and koi, and rooftop stargazing with expert astronomers. Seasonal and holiday activities for families are also offered throughout the year.

Yes, standard WiFi is complimentary throughout the resort. Upgraded premium WiFi is available for an additional fee.

Yes, Hyatt’s mobile app supports digital check-in and room keys.

Yes, connecting rooms and larger suites are available.

Yes, the resort offers features for families including pools, water slides, cultural classes, seasonal programs, and holiday events. Dining outlets provide child-friendly menus, and the Drums of the Pacific Lūʻau offers buffet options for all ages. Suites, connecting rooms, playard cribs, and high chairs are available. Families can also enjoy daily penguin presentations and other wildlife programming.

Yes. The resort offers over 100,000 square feet of indoor and outdoor event space, including oceanfront lawns, ballrooms, and meeting rooms. Event services include catering, audiovisual support, and planning assistance for weddings, conferences, and special events.

Yes, Hyatt Regency Maui Resort and Spa welcomes dogs up to 50 pounds, or two dogs with a combined weight of 75 pounds. A reservation including a dog must be made at least three days prior to arrival. Pet fees may apply. Dogs are not permitted in restaurants, pools, or wildlife areas, and must remain on a leash while on property. Designated relief areas are provided. Service animals are always welcome and are not subject to these fees.

Yes, accessible guestrooms are available with features such as roll-in showers, grab bars, and visual alarms.

Yes, the lobby, restaurants, and pool decks are wheelchair accessible.

Yes, accessible parking spaces are available.

Yes, a daily resort fee applies and covers amenities such as Wi-Fi, cultural classes, fitness activities, and pool services. Parking fees are separate and fees will apply. For the complete list of resort fee inclusions, please visit our Hotel Policies page here.

The resort fee includes activities such as lei making and hula lessons, fitness classes, daily cultural programs, and use of beach chairs and umbrellas. For the complete list of resort fee inclusions, please visit our Hotel Policies page here.

Yes, the resort fee is waived for stays booked with World of Hyatt points.

Most reservations can be canceled up to 48 hours before arrival. Non-refundable or promotional rates may have stricter terms.

Yes, Hyatt Regency Maui Resort and Spa requires a two-night deposit as part of the hotel’s standard policy. A valid credit card is also needed to guarantee your reservation. Certain packages or promotional rates may require full prepayment.

Yes, World of Hyatt members enjoy exclusive benefits. Globalist members receive upgrades, waived resort fees, Regency Club access, free parking, and late checkout when available.