- Sanitization of high-touch areas using a hospital-grade disinfectant
- Increased frequency of cleaning the air filters
- Complimentary hand sanitizers available upon request
- Please feel free to contact our Duty Manager with any questions or requests regarding hygiene management.
Hotel Policies
Caring for Your Wellbeing at Hyatt Regency Kyoto
The safety and wellbeing of our guests is always our top priority. In response to COVID-19, we have introduced the following enhanced measures for your safety and peace of mind.
General
- Mandatory temperature checks for all guests and associates entering the hotel
- Frequent cleaning and sanitization to maintain optimum hygiene levels
- Placement of hand sanitizers at the entrance, toilets and other areas
- Mandatory masks and hand sanitization for all associates
Global Biorisk Advisory Council (GBAC) STAR™
Hyatt Regency Kyoto has achieved the Global Biorisk Advisory Council (GBAC) STAR™ accreditation.
Under the guidance of GBAC, a division of the worldwide cleaning industry association ISSA, Hyatt Regency Kyoto has implemented the most stringent protocols for cleaning, disinfection, and infectious disease prevention in its facility. The accreditation ensures that the business applies best practices to prepare for, respond to, and recover from biological threats, biohazardous situations, and real-time crises’. GBAC is an international certification program by the Advisory Council.
Reduction of plastic footprint
Hyatt Regency Kyoto is supporting the reduction of plastic footprint and are preparing to reduce the usage of specific plastic items.
In-Room
In-Room
Check-in
Check-in
- Disinfection of guest room key cards
- The Front Desk is frequently sanitized
- Sanitization of pens after every guest use
- Masks will be worn by all employees
- Complimentary hand sanitizers available upon request
Dining Outlets
Dining Outlets
- Assurance of food safety through HACCP certification, a globally recognized and independently audited food safety management system
- Sanitization of high-touch areas including our tables, chairs and menus before guests are seated
- Cutlery is placed inside napkins
- Service staff thoroughly disinfect and wash their hands frequently
- Hand sanitizer stations at each outlet entrance
- We kindly request that guests wear plastic gloves during buffet service
Meeting & Events
Meeting & Events
- Hand sanitizer stations at each banquet room entrance
- Masks will be worn by all employees
- Propose new table layouts that meet social distancing guidelines
- Service staff thoroughly disinfect and wash their hands frequently
- Sanitization of high-touch areas using a hospital-grade disinfectant
- Staging equipment used by guests, including microphones are sanitized after every use
- Cutlery is placed inside napkins
- Windows and/or doors will be opened for better ventilation before and after events
These precautionary measures are in line with Hyatt's Global Care & Cleanliness Commitment.