Warm and Welcoming, Just Like Our Centerpiece Open Hearth


The at-home comfort of a mountain lodge meets contemporary sophistication at Hyatt Regency Hakone Resort and Spa. Set in the Fuji-Hakone-Izu National Park, our hot-spring getaway invites relaxation with serene spaces, plenty of nature, and warm hospitality that extends even to our guests’ dogs.


Lobby and reception area
Hakone room

Map, Parking + Transportation

Address
1320 Gora, Hakone-Machi
Ashigarashimogun, Kanagawa, Japan, 250-0408
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Rooms

Suite

Western comforts meet Japanese design in our stylish highland resort.
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Our Hotel

Hotel Features

  • ​Complimentary Wi-Fi in guestrooms and social spaces
  • Covered parking for vehicles
  • Spa IZUMI
  • Two natural hot springs (onsens)

Services

  • Shuttle service to Odawara & Gora Stations
  • Concierge service
  • Babysitter by prior arrangement
  • Currency exchange
  • Dry cleaning/laundry services
  • Valet service
  • Complimentary drink service 7-10am & 4-7pm
  • 24-hour Front Desk

Accessibility

  • Widened bathroom door
  • Accessible shower
  • Grab rails in the bathroom
  • Wheelchair-accessible doors and elevators
  • Accessible public toilets on the first floor
  • Parking service

Transportation

  • Limousine and car rental services are available upon request

Special Events

  • 2 meeting rooms for up to 20 or 30 people

Room Amenities

  • Guest rooms span a minimum of 56 sq meters
  • Japanese and Western-Style Guest Rooms & Suites
  • 6 dog-friendly rooms
  • Rooms with mountain views

Business Services

  • Complimentary Rental Computer with Microsoft Office software (30 minutes)
  • Rental laptop computer (price including tax): ¥ 1,080 per hour / ¥ 5,400 per day /
  • High-speed wireless Internet access at the lobby area
  • Photocopying and printing (per-copy price including tax) : Black-and-white ¥ 54 / Colour ¥ 108
  • Facsimile machines (per sheet price including tax): Domestic ¥ 108 / International ¥ 216
  • Shredder (charge-free)
  • Courier services - Japan and abroad
  • Translation services

IZUMI gallery

Lobby

IZUMI gallery

Visit IZUMI gallery featuring specially selected gifts from Spa IZUMI. As you view, use, or simply wear any of the selections, a refreshing breeze will touch your body and soul. Savour these warm, gentle items one by one in the natural arms of Hakone.

Hours: 9:00 a.m-8:00 p.m.

Spa IZUMI and Onsen Hakone

Spa waiting room

Spa IZUMI and Onsen Hakone

Experience original Hakone spa treatments using the science of naturopathy in the fantastic surroundings of the Fuji Hakone Izu National Park. Spa IZUMI & Onsen Hakone relaxes the mind and soul with natural spa treatments after the body is warmed by a soothing hot spring.

Two large on-site onsens are available. An onsen is a mineral hot-spring spa that is said to have healing and health-promoting properties and is very popular with both the Japanese and foreigners. The source of the Owakudani Valley Hot Springs is here, and you can enjoy the many good benefits of these hot springs, relax in the sulphate pools, rich in calcium and magnesium, and melt away that fatigue.

Breakfast
Sushi

Dining

Great dining experiences in our hotel's restaurants.

Photos + Reviews

Spa treatment room
Dining room
Meeting room

Excellent

Can't rave enough about this hotel. The rooms and bathrooms are huge! They provide you with Yukatas in your room. The free drinks in the evening were the selling point. The bath was great! The Italian restaurant was good and the breakfast is just exemplary!
nhs113, Muscat, Oman
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