Hotel Policies
Safety First, Wellbeing Always
Resort Fee Policy
Hyatt Regency Maui Resort and Spa offers a wide range of amenities to enhance your vacation experience, including:
Oceanfront Stay Fit Gym (Moana Athletic Club)
Yoga/fitness classes daily
Programs including lei making, hula lessons, wildlife tours, penguin and koi feedings
Lei upon arrival
Filtered water and ice machines located on every guestroom floor and throughout the resort
Resort shuttle service in Ka`anapali (Trolley)
One-hour daily tennis or basketball court time; tennis balls, racquets, and basketballs included
Concierge services through Expedia Local Expert
Inkl: access to current, full-content newspapers and magazines viewable on your tablet or smartphone
10% off Macy’s at Hyatt Regency Maui
25% discount on Greens Fees at Ka’anapali Golf Courses
10% discount on all non-sale apparel items at the Ka’anapali Golf Courses Pro Shop
Beach portrait session and 5X7 print from Grins2Go at Hyatt Regency Maui
Local, 1-800 and 1-888 phone calls
In-room safe
In-room coffee and tea
Personalized guest request texting service: TEXT (808) 219-0608 for 24-hour assistance
A daily resort fee of $32 plus tax will be added to your nightly rate.
Pet Policy
We are delighted to have your furry friends as our guest at our pet friendly hotel in Maui.
Please be advised of the following policies regarding pets:
Only dogs weighing 50 lbs or under will be permitted. Service dogs excluded.
A reservation inclusive of a dog must be made three days in advance of arrival.
Dogs are not allowed in restaurants or pool areas (service dogs excluded)
There is a $150.00 charge per stay up to six nights. An additional $150.00 service charge will apply from day seven through 30.
Two dogs may stay in a guestroom, provided that the combined weight of both dogs does not exceed 75 lbs.
In the presence of a pet, the guest must be at the room to have the room serviced by Housekeeping. If both the pet and owner are not present the room will be serviced.
Be advised that your dog(s) must always be kept on a leash while on property.
We will make every effort to accommodate you and your pets. Should you have any questions regarding your stay, please contact the Front Desk at extension 3101.