Reviews
Great people with dated facility
The front desk lady who checked me in, I arrived around 2230, she was not only professional but also efficiently knowing exactly what I needed, and completed it in no time. Provided all the infor I needed. Really above and beyond regency standard, feel like four seasons' service quality. CHeap renovation or sloppy renovation work, the room really not as brand standard, the staff all amazing from front desk to F&B (Ashely and the server in the lounge), HSKP who works on the 30th floor are very warm and helpful. The building needs a total renovation not just paint and carpet cosmetic work. And FB lead by chef Daniel made great menu and quality ingredient selection. Would be nicer if the buidling get some real rennovation with careful design.
Excellent service
I had a wonderful stay! The location was excellent and very convenient, especially with its easy access to the convention center. My room was clean, comfortable, and had a beautiful view. The service was also outstanding, and the staff made me feel welcome throughout my stay. Overall, I had a very pleasant experience and truly enjoyed my time here. I would definitely come back and recommend this hotel to anyone looking for a great place to stay!
Wonderful hotel!
We’ve stayed at the Hyatt a few times while visiting Vancouver. The location is excellent. Parking(valet or self-parking) is easy - good access to hotel and parkade. The rooms are well-appointed, very clean and the beds are comfortable with beautiful bedding. The staff is very friendly and makes you feel welcome. Highly recommend.
Nice hotel in an excellent location
clean hotel with vey good staff and housekeeping. Very close to transit and the waterfront. only issue i found was the elevators when busy took extra time and the sirens in the evening woke me up a few times.
An Excellent Hotel Experience from Start to Finish
I recently stayed at the Hyatt Regency Vancouver for five days while attending a convention, and I had a wonderful experience! The hotel is absolutely beautiful, with a welcoming atmosphere and lovely décor throughout. Our room was spacious, clean, and comfortable, with beautiful crisp white sheets and an absolutely stunning view of downtown Vancouver! The views were just as impressive at night with all the city lights. The restaurant on the second floor was a great place to enjoy breakfast, and the bar downstairs was fantastic for relaxing after a long day at the convention. Great food, drinks, and atmosphere! The location was excellent, right in the heart of downtown Vancouver, making it convenient to explore the city. Overall, a wonderful five-day stay! I would definitely recommend the Hyatt Regency Vancouver to anyone visiting the city and would happily stay here again.
Not happy
Worst experience they need to work on it. I don want to refer this hotel to anybody. Its a nice hotel but everything is missing.
Fantastic!!
I had an excellent experience over a 5 day stay. The staff were friendly and the service was swift when needed. My only complaint is about the elevator service on checkout day. Many of us were checking out at the same time, and it took longer than it should to get down. Otherwise, a great experience.
Better than most and value for money
Very good - clean, tidy, and also very friendly staff. The check in, check out and process was excellent. WiFi, security and general amenities are strong. great location
Loved our experience here!
what a pleasant surprise. Though property felt a tad dated, the staff here were amazing from check in to check out. The restaurant staff were so attentive and made us feel so comfortable. The chia pudding in the morning wants me to eat breakfast here daily!!! Concierge was so helpful too with recommendations. We were happily stay here again.
Great Shower Heads!!!
Location is great. Rooms are a good size. Although located on a very busy street (Burrard), the noise level was not as bad as you would think. Love having Starbucks in the building.
As Expected
As expected. Bar was good and staff was excelent. Housekeeping did a good job. Front door staff was great. Location was good.
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your wonderful review. We’re delighted to hear you enjoyed our corner balcony room, the beautiful skyline and sunset views, and our central downtown location. It’s great to know you were able to take advantage of the many nearby restaurants and Vancouver’s vibrant nightlife. We truly appreciate your kind feedback and look forward to welcoming you back to Hyatt Regency Vancouver on your next visit. Best regards, Raymond Tang Reservations Manager
Short stay but sweet
Location was perfect . Our room with corner balcony was awesome with the skyline view and partial view of the sunset . Restaurants were close by . Night life was great
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your wonderful review. We’re delighted to hear you enjoyed our corner balcony room and the beautiful skyline and sunset views. It’s also great to know our central downtown location provided easy access to nearby restaurants and Vancouver’s vibrant nightlife. We truly appreciate your kind feedback and look forward to welcoming you back to Hyatt Regency Vancouver on your next visit. Best regards, Raymond Tang Reservations Manager
Great stay
The Hyatt never disappoints, great location, clean and comfortable, the staff has always been accomodating and friendly.
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your continued loyalty and for sharing your experience. We’re delighted to hear that our central location, clean and comfortable accommodations, and friendly, accommodating team have consistently made your stays enjoyable. Your kind words mean a great deal to us, and we look forward to welcoming you back to Hyatt Regency Vancouver for another memorable visit. Best regards, Raymond Tang Reservations Manager
Great Hotel!!
Awesome stay! Highly recommend. You will not be disappointed. Friendly staff. Super clean and modern hotel. Numerous restaurant options within the hotel. The location is central to some of the best attractions in downtown Vancouver.
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your fantastic review. We’re thrilled to hear you had an awesome stay and enjoyed our central downtown location, modern and spotless accommodations, and the friendly service provided by our team. It’s also wonderful to know you appreciated the variety of dining options available and found it easy to explore Vancouver’s many attractions. Thank you for your recommendation, and we look forward to welcoming you back to Hyatt Regency Vancouver on your next visit. Best regards, Raymond Tang Reservations Manager
Almost better than home!
The comfort and tidiness of our room was perfect ! Starbucks and car rental located in the hotel made it even better! And the location was just perfect - close to train station and downtown!
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your wonderful review. We’re delighted to hear you enjoyed the comfort and cleanliness of your room, as well as the convenience of having Starbucks and car rental services located right within the hotel. It’s also great to know our central downtown location and proximity to the SkyTrain helped make exploring Vancouver easy and enjoyable. We truly appreciate your kind feedback and look forward to welcoming you back to Hyatt Regency Vancouver on your next visit. Best regards, Raymond Tang Reservations Manager
Great central location & decent rooms
Great central location, decent sized rooms, we had a connecting one which was great. Facilities were lovely & great housekeeping too. The beds were so comfortable
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your wonderful review. We’re delighted to hear you enjoyed our central downtown location, comfortable beds, and well-appointed facilities. It’s especially rewarding to know that the connecting room worked well for your stay and that our housekeeping team helped make your visit even more enjoyable. We truly appreciate your kind feedback and look forward to welcoming you back to Hyatt Regency Vancouver soon. Best regards, Raymond Tang Reservations Manager
Excellent stay in Hyatt Regency.
Location is great, quite near the Canada place and gastown, also walkable to Stanley Park. Quite near the Burrad Street Station, convenient to travel around.
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your review. We’re delighted to hear you enjoyed our central downtown location and found it convenient for exploring Vancouver’s many attractions, including Canada Place, Gastown, and Stanley Park. It’s also great to know that our proximity to Burrard SkyTrain Station made getting around the city easy during your stay. We appreciate your kind feedback and look forward to welcoming you back to Hyatt Regency Vancouver soon. Best regards, Raymond Tang Reservations Manager
Excellent Hyatt Regency Vancouver
The room is very spacious and comfortable with the wonderful view of the city Vancouver. Excellent location at the center of downtown Vancouver. Easy to walk to the shops and restaurants.
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your wonderful review. We’re delighted to hear you enjoyed your spacious and comfortable room, along with the beautiful views of Vancouver. It’s also great to know our central downtown location made it easy to explore the city’s many shops and restaurants. We truly appreciate your kind feedback and look forward to welcoming you back to Hyatt Regency Vancouver on your next visit. Best regards, Raymond Tang Reservations Manager
Great stay in downtown Vancouver BC
Amazing location in Vancouver BC with proximity to Robson Street and waterfront and all that downtown BC has to offer. Rooms are excellently predictably comfortable+ clean and on the 15th floor, I had a great pano view of town. Highly recommend for those looking for a stay in Vancouver BC!
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your wonderful review. We’re delighted to hear you enjoyed our prime downtown location and the convenience of being close to Robson Street, the waterfront, and many of Vancouver’s attractions. It’s also great to know you found your room comfortable and clean, and that you were able to take in the beautiful city views from the 15th floor. We truly appreciate your recommendation and look forward to welcoming you back to Hyatt Regency Vancouver on your next visit. Best regards, Raymond Tang Reservations Manager
Overall nice hotel, but small rooms and beds.
Nice hotel, however, the rooms have double beds, not queens, so it's a wee bit tight if you are travelling as a family of four.
Raymond Tang, Revenue Management at Hyatt Regency Vancouver, responded to this review
Thank you for your feedback. We’re pleased to hear you enjoyed your stay and found the hotel comfortable. We appreciate your comments regarding the bed size and understand that room arrangements can feel a bit tight when traveling as a family of four. Thank you for choosing Hyatt Regency Vancouver, and we hope to have the opportunity to welcome you back in the future. Best regards, Raymond Tang Reservations Manager
Showing 20 reviews since October 2, 2026.