Reviews

I went to Minneapolis for a convention. The convention center was only a short distance from the Hyatt, and if I preferred, I could take the Skywalk as well.

The hotel location is very good. The beds are comfortable and rooms are quiet and clean. The gym on the 6th floor is excellent for a workout or yoga practice, and the basket ball court is super! Best hotel gym ever!!

Very clean and quiet hotel with comfortable mattresses. I have stayed there several times. First class employees and I would expect very well managed.

This is a lovely hotel with all of the amenities. Our room was beautiful, the staff was excellent, and I loved that there wasmore than just a snack room available if you just wanted a light bite. The bathroom look like something out of a magazine, beautiful and roomie. We ended up on the 24th floor with a view across city. I also love the fact that it’s walking distance to the convention center on a pretty day, and on days that aren’t so pretty, you can use the skywalk. I would stay here again.

Hotel and conference center staff were very kind and attentive. Everything was clean and well kept. The housekeeping staff member assigned to our room was fantastic and very friendly and kind. The only complaint I have is something that is consistent across all hotel/conference centers. The cost is extremely high. While we are a professional group, we are still people who live on budgets and do not make hundreds of thousands of dollars each year. We work hard to make ends meet like most people and the prices are very high at conference centers.

This hotel is located in a great spot. It's clean and the staff are all awesome. I had a bad fall while visiting and they helped me tremendously. The fall was not hotel related, but that didn't matter. They were still concerned and assisted me.

First-rate all around. Would stay there again. The rooms were clean, and all the staff were professional and pleasant. Very short walk to the convention center. Good location.

Great hotel with walking skybridge to the convention center. Amenities were great, food was wonderful, and staff were so welcoming and nice. I would stay here again and again.

Room was not ready when arrived and even after 3p. I ordered a bottle of wine to be in the room upon arrival for my wife birthday. It wasn't there nor did it ever arrive.

No inconveniences. I was able to upgrade my flight for a comfortable price with was very appealing. I want to travel to the Midwest again. The experience was pleasant. Booking my ticket with TripAdvisor was the best choice.

overall a good hotel but over priced for what we got. housekeeping was great, had issue with wi-fi took a hour to address.

Location: The convention activities were easy to access from the hotel lobby, not a long walk at all and very comfortable. There are many restaurants and pubs in walking distance too. Staff: The hotel staff we interacted with were all very pleasant and helpful. We never waited more than a couple minutes at the front desk, and the restaurant/bar staff worked quickly and efficiently. Whenever I walked by they were smiling and laughing either with guests or other staff. This helped make the atmosphere at the hotel feel very welcoming and comfortable. The rooms were cleaned and restocked daily in a quick, thorough manner by a friendly housekeeper, Ramphone, who spoke pleasantly to us when we greeted her. Housekeeping in some hotels seem almost afraid to speak to us, but those here were all open and pleasant. Rooms: The single king room we had was very spacious and the bathroom with walk-in shower was also large. There was limited room in the closet for our 4 day stay, but my husband kept his clothing in his luggage so it worked okay. Our companions were in an accessible room across the hall which was 2 double beds and a roll-in shower. This is the first hotel I've stayed with them which actually had spacious rooms for the wheelchair and equipment he uses. The room had plenty of space for his assistance lift in both the bedroom and the bathroom. The air conditioner in our room worked well, our companion said he wasn't able to keep it at his desired temperature, that it reset, but I didn't experience that in our room. The ELEVATORS! We have gone to many conventions over the years and the elevators are always an issue but these were GREAT. They were swift and none were ever turned off - all 5 were working the entire stay. Security: I had a concern about my door lock halfway through the stay, and the front desk sent someone from security up immediately who checked the lock mechanism for me. It was working well and I felt safe. Later, there was a public incident a block from the hotel while we were there, and the staff handled it very well. We were kept informed of the progress and there was a letter hand delivered to each room afterward explaining the hotel's actions. The hotel nor guests were in any danger, but it was comforting knowing they were prepared and apparently well practiced in emergency procedures.

Great hotel with prepared and professional staff. Clean comfortable and welcoming for our entire weeks stay. They stepped up to host more than 600 members of our group with no issues.

It was a good stay. 5 days and the Hotel is super clean and the staff, including the custodial staff were great to interact with. The greenbelt area behind the hotel is really nice to walk around and this area of the city is very clean. No complaints here.

Great location. Very comfortable hotel. I would stay here again the next time I am in Minneapolis. Very helpful and considerate staff.

Very nice hotel. Great beds and pillows. AC was easy to adjust. The ice machine was close by. Very nice hotel for sleeping. The Roxie Dinner about half a block away was a great place to eat.

Very nice hotel. The room was clean, staff was friendly. An excellent stay. Dinner was excellent in hotel restaurant. The workout room was the nicest I have ever seen in a hotel.

All was good except the following. Coffee maker didn't work, fridge stayed at 44 degrees not 33 (way too warm to keep food safe), doors slammed very loudly, waking us up often (proper closure mechanisms can take care of this), windows were dirty on the outside which showed up in all of our photos.

Hotel was better than expected and we were happy, the meeting rooms were and the trade floor was well lite and comfortable with the carpet

A huge hotel, centrally located. Close to the Convention Center by street or by skyway. Blocks away from many restaurants and bars. An enormous, very well equipped gym; a rarity in hotels. Next to a greenway that provides a pleasant place to walk. Some homeless and disturbed people on the sidewalks nearby but there is a considerable police/security presence in the area. Single women seem to be unafraid to walk or run in the area. Parking fees seem exorbitant (I did not park a vehicle at hotel) but nearby parking garages have very reasonable rates. Room was clean, amenities were good, housekeeping services are optional but available, lots of soft towels, bed was comfy. I found the air conditioning confusing to adjust and windows don't open.