Hotel Policies

Pet Policy

We’re happy to welcome your travelling canine companions. To participate in the pet program, inform the hotel you’ll have a pet (or pets) staying with you at least three days before arrival.

Fees:

Up to six nights — $50 per stay

Seven to 30 nights — $100 additional deep cleaning fee

More than 30 nights: Please give us a call at +1 403 717 1234 to discuss fees

Weight Limits:

One dog: 75 lbs or less

Two dogs: Combined weight of 75 lbs or less

Green Initiatives

Free bike rental for guest use (seasonal)
Plant-based and plant-forward menu items
Water and energy consumption both reduced by about 25%
Filtered and UV-treated drinking water in all guestrooms and suites
Replaced single-use plastic water bottles with 100% recyclable water cans
Reduced carbon footprint by sourcing local products from regional farmers, vendors and ranchers
Electric vehicle chargers available in underground carpark
Member of Green Key Global Eco-Rating program
Green Key Meetings five-star rating
95% of all lights in the hotel are LED
Compost and recycling programs that divert 40% of the hotel’s waste away from landfills

Guestroom & Suite Policy

To ensure a peaceful and pleasant experience for everyone, we rigorously uphold the following hotel regulations. Your cooperation in advance is greatly appreciated.

Occupancy: A maximum of five individuals can occupy a guest room.
Check-in Age: The minimum age for check-in is 18 years old.
Tranquility: Quiet hours are observed from 10:00 PM to 7:00 AM. Persistent disturbances may lead to the expulsion of unregistered guests and, if noise persists, registered guests as well.
Smoke- & Drug-Free: Our establishment maintains a strict no-smoking and no-drug policy. Any evidence of violation will incur a minimum fee of $250.
Cleaning and Damages: Excessive cleaning causing inconvenience to subsequent guests will result in a minimum fee of $250 charged to your room. Guests are liable for any damages incurred within guestrooms and suites.

Land Acknowledgment

In the spirit of reconciliation, Hyatt Regency Calgary acknowledges that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.