Reviews

Had a pleasant stay at Hyatt Regency Kota Kinabalu. The hotel is comfortable, and the staff were generally welcoming. However, there is still room for improvement when it comes to handling guests' special requests and ensuring expectations are properly managed. Overall, it was a good stay, and I hope to have an even better experience on my next visit.

Great location, friendly staffs, the room has a spectacular view and it has my favorite Food, cheese naan! Thank you chef!

My wife, our three children, and I really enjoyed our two-night stay at Hyatt Regency Kinabalu. We had a lovely time together and appreciated the warm hospitality. Thank you for making our family stay so enjoyable!

The location was convenient and breakfast was really nice. The swimming pool was also good. However there were no shower area near the swimming pool so we had to go through the lobby in our wet clothes to go to our room.

Everything superb. Will definitely repeat if i go to sabah again. The food choice for breakfast and lunch buffet really amazing

Location is good, basic amenities provided, No coffee/tea and kettle provided, Hotel is old but still acceptable though it can done better.

Lovely hotel. Great rooms, fantastic breakfast, professional and friendly staff. Very close to jetty for visiting islands, and pretty short drive to airport.

Front desk, housekeeping and room service staff are very friendly and polite. My favourite hotel to stay in KK and love the Oxtail Assam Pedas !

The location was very good, with everything you could want within walking distance. We had the sea-view room, and the sunset from the room (weather permitting) was amazing! The decor of the room was modern enough, but there are rooms in the same category with more dated decor. There are also significant wear-and-tear, knicks and knocks on all the standing furnitures. But overall, things still worked.

Strategically located in the city centre and close to the waterfront, Gaya Street and major attractions. Rooms are generally spacious, comfortable and well-equipped. Appropriate for business and family vocation.

5 star for all accomodation and staff services at hayatt regency hotel kota kinabalu. love to be there again if there is the chances. thumbs up and really appreciate.

Hyatt Regency Kinabalu — a stay worth having! ✨🌴 Loved the location—super convenient and easily accessible, with Gaya Street Market and the Api-Api Night Market just nearby. The hotel staff were prompt, warm and polite, making the stay even more enjoyable. 💕 And the breakfast spread? Plenty of choices and a great way to start the day! 🍳🥐☕️ Overall, I thoroughly enjoyed my stay at Hyatt Regency Kinabalu. Great location, excellent service and a comfortable stay—definitely worth it! ⭐️

Location perfect for activities around hotel such as shopping and eating. I find the living area near the reception desk not welcoming. Not enough sofa for guests to sit. The one available is drab and insufficient seats

Great staff and amenities . All staff were friendly and helpful Good stay for location Suggestions: more breakfast options

It is a good hotel and the location is excellent for exploring the markets. The staff was incredibly kind and helpful. The breakfast was delicious.

We had a wonderful stay. The hotel is very well maintained, the staff are friendly and attentive, and the sea view is absolutely delightful. Highly recommended.

All good accept for the room, The room appeared neat and tidy at first. However, when I checked for dust on the main desk, bedside table, wooden ledge, TV shelf, and headboard, I found a significant amount of dust after wiping the surfaces with my finger. I hope the room service and housekeeping team can be more thorough and clean these hard-to-reach areas more frequently to ensure the room is completely dust-free. I am allergic to dust, and it has made it difficult for me to sleep at night. It also caused a runny nose. I reported the issue and the room was cleaned, but unfortunately, the problem still persists. This version is polite yet clearly communicates your concern. If you're submitting it as a hotel complaint or review, I can also make it sound firmer or more formal.

Nice ambiance with clean environment, nice and fast customer service to assist me during the check-in process. Also, good facilities for me to enjoy while staying at the hotel.

This place offers grest service. Food great and staff very helpful. The establishment is a little date but it is very clean and comfortable. The location is ideal with mist things within walking distance. The view from my lounge is to die for.

Overall very satisfied with our stay, friendly and helpful staff. room is clean. breakfast is great , however, can be further improve