Hotel Policies

A daily destination fee of $20.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• 2 Bottled Waters per stay
• Fire Pit Experience with one smores kit per stay
• Access to Children's activity corner, including coloring kits and movies
• Daily $10 F&B credit to Citrus Grove or OC Brewhouse
• Seasonal poolside movies
• Daily access to Recreation deck with equipment (pickleball, basketball, cornhole, shuffleboard, and ping pong)
• Personalized guest request texting service for 24 hour assistance
• Outlets at Orange discount digital coupon book

Hyatt Regency Orange County is a dog-friendly hotel. To book a pet-friendly room at our hotel, please call reservations at +1 800 233 1234. The following policies and charges will apply:

Only dogs weighing 50 pounds and under are permitted. Two dogs may be allowed in a guestroom, provided that the combined weight of both dogs is less than 75 pounds.

There will be a $100 charge for stays up to six nights. Any stays seven nights or longer will incur an additional $100 deep cleaning fee. These fees are non-refundable.

The following supplies will be provided when booking a dog-friendly room: dog bed, dog bowls, dog bowl mats and dog biscuits.

Your dog will be required to wear a hotel dog ID tag while on the property. There will be a $25 fee if this tag is not returned upon checkout.

Dogs are not allowed in public areas such as our restaurants, pool, fitness center and other restricted areas.

Dogs must be settled by 9:30 p.m.

The owner will be required to provide a cell phone number to locate them in the event of an emergency.

Reservations for dog-friendly rooms should be made three days in advance.

We look forward to welcoming you and your four-legged friend to our hotel. Please call reservations at +1 800 233 1234 for additional information and to book your pet-friendly room.

 *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

0–20 lbs  $10

20–30 lbs $20   

30–50 lbs $30

50–75 lbs  $50

75–100 lbs $75 

100 lbs+ $100 

Small Rolling Case: $50

Large Rolling Case: $75

Pallets/Extra large rolling cases: $150

 *We do not accept perishable items 

Please contact the hotel directly for more information.

Rollaway beds available upon request: $20 per night

Microwaves are complimentary in all suites; available upon request in standard guest rooms for $10 per night

Hyatt Regency Orange County is a completely smoke and vape-free property, including the guest room. Smoking and vaping are permitted in designated smoking areas only, located outside the front entrance of the hotel. In the event it is determined that smoking or vaping took place inside a guest room, a smoking fee of $1,000 will be placed on the folio of the registered guest at management’s discretion.

A minimum fee of $500 will be incurred by the registered guest should there be excessive damage, noise, or the need of deep cleaning to the guestroom.