Grand Hyatt Macau

Hotel Policies

Luggage Storage Policy

The Concierge and Bell Service desk provides complimentary luggage storage for registered guests, available both before check-in and after check-out.

Check-In & Early Arrival Policy

The standard check-in time is 3:00 PM.

Early check-in may be accommodated upon request and is subject to availability. An additional fee may apply. For assistance or to make arrangements, please contact the hotel directly.

Pet Policy

The hotel does not allow pets, including service animals.