FAQs
General FAQ
Yes. Gift vouchers can be purchased online or on-site and used throughout the hotel. Credit card payments are processed instantly, while bank transfers may take approximately three days due to processing times.
Photoshoots, including fashion, editorial, advertising, and corporate projects, can be arranged with prior approval and a location fee. For more information, contact marketing.munich@andaz.com.
Private events can be hosted at Andaz Munich Schwabinger Tor. For inquiries, contact events.munich@andaz.com or visit the Meetings & Events page for further details.
For weddings and private celebrations, contact events.munich@andaz.com or explore the weddings & celebrations page for further details.
Yes. The Guest Experience team can assist with arranging in-room surprises ahead of arrival. For requests, contact experience.munich@andaz.com.
Yes. The Guest Experience team is available to assist with planning, reservations, and local recommendations. For requests, contact experience.munich@andaz.com.
Hotel Experience & General Information
Andaz Munich Schwabinger Tor is Germany’s only Andaz and Munich’s first luxury lifestyle hotel, shaped by a strong connection to the city. Distinctive design, spacious rooms and suites, a large events offering, and a rooftop ar with panoramic views set it apart, alongside a spa with pool that brings a more relaxed side to the experience.
The hotel draws from Munich’s character through design, food, and overall atmosphere, blending Bavarian influences with a more contemporary perspective. Located in Schwabing, known for its creative and intellectual heritage, it brings local references into the experience in a way that feels current and naturally connected to the city.
Andaz Munich Schwabinger Tor suits a mix of business and leisure travelers, including couples and solo guests. With extensive meeting and event spaces, it works well for corporate stays, while the spa, dining, and location near the English Garden appeal to those looking to explore the city.
Check-in starts at 3:00 PM. Check-out is at 12:00 noon. Early check-in and late check-out are subject to availability.
Early check-in is subject to availability. If a room is not ready on arrival, luggage can be stored while guests explore the city. Guaranteed early check-in requires booking the previous night.
Late check-out is subject to availability. Standard check-out is at 12:00 noon. Fees apply as follows: until 2:00 PM (€50), until 4:00 PM (€100). Later departures require booking an additional night.
Yes. The Front Office team is available 24/7. Rooms are guaranteed from 3:00 PM onward. Early arrivals are subject to availability unless the previous night is booked.
Yes. Luggage storage is available before check-in and after check-out. Bags can be left with the Front Office or Reception team, allowing time to explore the city. This service is complimentary and subject to availability.
Yes. Luggage storage is available before check-in and after check-out. Bags can be left with the Front Office or Reception team, allowing time to explore the city. This service is complimentary and subject to availability.
Rooms & Amenities
Rooms vary by outlook and layout. View categories frame the city from different angles, while suites introduce a separate living space for a more open, residential feel.
Every room is set up for both focus and downtime, with complimentary Wi-Fi and a dedicated work desk.
Yes. At Andaz Munich Schwabinger Tor, the minibar is included, with non-alcoholic drinks and a selection of regional snacks, refreshed regularly throughout the stay.
A selection of rooms and suites can be connected, depending on availability. Options include Standard King with Standard Twin, Andaz Suite (King) with Standard Twin or Courtyard Garden View (King), Junior Suite (King) with Andaz Art Suite (King), as well as select combinations between Andaz View Suites, Tower View Suites, and Andaz Tower View rooms.
Room categories are spread across the hotel, with each level offering a slightly different perspective:
- Standard King & Twin: Floors 1–4
- City View: 5th floor, close to the spa
- Tower View: Floors 6–12
- Deluxe Rooms: East wing, Floors 1–5
- Andaz Suites: Floors 1–5
- Junior Suites: Floors 2–5
- Andaz View Suites: Floors 6–11
Parking, Travel & Transportation
An underground garage with over 900 spaces is directly connected to the hotel. Rates are €3.50 per hour or €35 per 24 hours. Maximum vehicle height is 2.10m. EV charging is available at an additional cost. No reservation is required. Please note the garage operates independently and is not affiliated with Hyatt/Andaz.
Valet parking is available at the hotel. Additional charges apply.
Munich Airport (MUC) is around 32 km from the hotel, with a travel time of approximately 20 to 35 minutes, depending on traffic.
Getting here is straightforward, with a few easy options depending on the pace of the journey:
- Lufthansa Express Bus: Airport to Nordfriedhof (close to the hotel), running roughly every 20 minutes
- Public transport: S-Bahn (S8) into the city, then U3/U6 to Münchner Freiheit, followed by Tram 23 to Parzivalplatz, right by the main entrance
- Taxi: Around €60–€95, depending on traffic and route
- Private transfer: Limousine service from approximately €150
Further details and live connections are available on the Parking & Transportation page.
Private transfers can be arranged in advance. For bookings, contact experience.munich@andaz.com.
Parzivalplatz sits right at the main entrance, with Tram 23 and buses 140, 141 and N40 connecting directly to Münchner Freiheit (U3/U6). Dietlindenstraße (U6), Nordfriedhof (U6) and Münchner Freiheit (U3/U6) are all within a 10 to 12 minute walk.
Hotel Facilities
Yes. Spa treatments can be explored and booked at www.andazspa.de. Availability can be limited, so booking ahead of arrival is recommended.
Yes. The pool is located on the 6th floor, set beneath a roof with panoramic windows that open up when the weather allows.
A mix of settings, each with its own feel. The Lonely Broccoli brings a bold, ingredient-led approach, M’Uniqo Rooftop Bar & Restaurant pairs cocktails with panoramic views, while Bicicletta Cafe and the Andaz Lounge offer more relaxed options throughout the day. Opening hours vary by venue. Menus and details are available on the Dining page.
Dinner reservations are recommended for The Lonely Broccoli and required for M’Uniqo Rooftop Bar & Restaurant, including for hotel guests. Walk-ins are welcome when space allows. Bicicletta Cafe and the Andaz Lounge operate without reservations.
Yes. Breakfast (not brunch) at The Lonely Broccoli is open to external guests at €44 per person, with reservations recommended. Alternatively, breakfast is also available à la carte at the Andaz Lounge and Bicicletta Cafe.
Breakfast is generally available without a reservation, except for larger groups. During busier times, a short wait may be expected.
Wi-Fi & Digital
Yes. Chromecast is available, making it easy to stream personal content directly to the in-room TV.
Families & Groups
Connecting rooms are available across selected categories, including King-to-Twin and Suite combinations. All requests are subject to availability.
Twin beds are available in Twin, Courtyard Garden View, Junior Suite, City View and Tower View categories, depending on availability.
For group bookings of 10 rooms or more, the team can assist directly via events.munich@andaz.com.
Pets
Dogs are welcome. The V.I.D. (Very Important Dog) setup includes treats, a premium FLUM dog bed, and a bowl, all ready on arrival. A fee of €35 per pet, per day applies.
Pets are allowed at The Lonely Broccoli, Andaz Lounge and Bicicletta. For M’Uniqo Rooftop Bar and Restaurant, please let us know at the time of reservation.
Dogs must remain on a leash throughout the hotel and are not permitted in the spa.
Accessibility
The hotel is generally accessible, with three twin-bed rooms designed for accessible stays. Please note that access to the spa (pool area) and the 13th floor of M’Uniqo Rooftop Bar & Restaurant is more limited.
Service animals are welcome.
Booking & Policies
Yes. Andaz Munich Schwabinger Tor is part of World of Hyatt. Learn more at www.hyatt.com.
Room upgrades are subject to availability and may vary based on membership status. Specific room numbers or floors cannot be confirmed prior to arrival.
Smoking is not permitted in guest rooms or indoor public areas. Designated outdoor smoking areas are available in accordance with local regulations.