World of Hyatt

Hotel Policies

Resort Fee

To enhance your stay, a daily guest amenity fee of 10% not tax inclusive (subject to change) will apply to each room of your stay at Thompson Zihuatanejo to provide you with the following services:

  • Complimentary Wi-Fi
  • Complimentary Bottled Water (2 per day)
  • Mosquitoes repellent provided upon request
  • In-Room Nespresso machine
  • Local and domestic phone calls
  • Chef’s flavored water of the day and iced-cold popsicles served pool side
  • Complimentary 24-hour Fitness Center
  • Tennis Facilities
  • Group Yoga classes (2 per week)
  • Group Zumba classes (2 per week)
  • Group Pilates classes (2 per week)
  • Group Tennis classes (2 per week)
  • Kayaks and Paddle Boards upon request

Service Charge

A 7% daily service charge is applied and distributed amongst hotel staff. Additional gratuities are up to the individual guest’s discretion.