reviews

Loved our time spend at this amazing hotel. We upgraded to room with view of ocean,beach,pool and Hao restaurant. The large deck with private pool was great. Celebrated birthday there and received a little cake and serenade from Hao staff.Grounds are well maintained and the staff was friendly, especially at both restaurants and bars.The food and drinks are excellent and location was perfect.We hope to return with the rest of our family next time. king pool , beach and Hao restaurant.

We absolutely loved our stay here. The staff is simply amazing. Cheers to Renee at the front desk, Juan and Eriberto at the beach and Stephanie at HOA. I wish I had gotten the name of the gentleman who helped us with our bags when we arrived and came to the room to get the bags as we were leaving-without us even having to ask. The hotel and beach are gorgeous. Food in the restaurants was fresh and delicious. We loved it here-every second of it-and cannot wait to return.

Thompson Zihuatanejo is a unique spot when compared to other premium beach hotels in Mexico. The privileged location at la Ropa Beach, the outstanding facilities, the marvelous rooms, and the great service are part of a perfect equation for pleasure and relaxing.

Great beach, wonderful resort, awesome customer service. We spent a week at Thompson Zihuatanejo with our 2 teenagers and we all had a great time. Perfect spot for both kids and adults. The staff was especially good, and tended to all our needs. We’ll be back!

This was our second time at the property and we had enjoyed ourselves so much the year before that we came back and brought friends. The staff here are wonderful- especially Ellie and Marcos! It is a boutique resort and everyone goes out of the way to make you feel special. The beach is warm and swimable and the food delicious. It is a public beach so the only downside is locals set up umbrellas in front of the hotel chairs and it can get crowded. But never to the point it was a large concern. The teens traveling with us enjoyed all the water sports from directly in front of the hotel. Highly recommend for a relaxing vacation! Rooms are large and beautiful. We had a beach front suite this time and could walk out of our room onto the sand.

My wife and I just got back (from the east coast and well worth the multiple flights to get there!) for our honeymoon. While not one of the more common places one tends to think about when looking for beach getaways in Mexico…this is a gem! Part of me hopes it stays a bit under the radar as it is such a magical place, but we will enthusiastically recommend this place to all. From the minute we stepped into the lobby what a beautiful escape from reality, then a nice refreshing drink to start creating the mood on the house! Our room (LPH1) was spectacular. This penthouse is closer to the lobby but high up to be able to see the ocean and the grounds at the same time to create a beautiful scene. Being a bit more away from the actual beach may not sound “perfect” but it created a nice combo of both getting the view you want plus the privacy one desires. Depending on the day of the week the beach and the restaurants can be full of life so some privacy of the room can be a nice change of pace. If you are looking for unobstructed rooms right on the beach they do have those as well! When you walk through the beautiful garden grounds and then it opens up to the view of the ocean and the golden white sand…it is breathtaking! Such a beautiful strip of beach. The ocean is warm, the floor is shallow for a good distance from the shoreline making ocean fun very easy and safe. Many things you could do for reasonable prices including paddle boards, kayaks, sailboats, jet skis….or just relax underneath your tranquil thatched hut/umbrella while you sip on one of the many great drink options with that view! The hotel restaurants were amazing. Even after multiple days we did not get bored with our options. Breakfast was great with many great items to fill you up for the morning. They have on the weekends special evening food themes which are well worth it, often times accompanied by local musicians playing during dinner…what a nice touch. New to the hotel is the Beach Club, which is a take on what I would describe as a Vegas pool experience (but the ocean) with a variety of cool sitting options, bottle and drink service, and more is a club music vibe…if this is your thing, it is a cool change of pace. If not, no worries as it doesn’t really interfere with the rest of the hotel. I would HIGHLY recommend grabbing a coffee at LOOT; and if you are looking for an unforgettable sunset dinner up high on the cliffs as you look down on the ocean bay go to Tentaciones! 100% recommend!

If you are looking for a resort in Zihuatanejo, this is definitely the place to stay. The resort is amazing!The staffs are all friendly, and helpful.The food were incredibly good . It is definitely kids friendly . I would definitely come back!!!

The hotel is basically a luxury boutique right on the beach. It’s intimate and stunning with all of the amenities you could ever need. The food & staff were also exceptional. The property sits right on a beautiful swimmable beach, with adorable beach bars and restaurants within walking distance. There’s a taxi stand right outside of the hotel for exploring other areas of Zihua if you choose.

We had a wonderful stay at the Thompson in Zihuatanejo. The staff were wonderful. The location was beautiful and an easy 5min taxi ride to town. The food at the hotel was excellent. We enjoyed the different themed nights they had during our visit (Taco night / Paella night / Seafood BBQ night). The paella was amazing! Staff was attentive while on the beach chairs and there was even a person who came around to inform you of various free & paid activities available scheduled at the hotel without putting any pressure on you to attend. Only slight negative was the expensive private airport transportation offered. A taxi is less than half the price and we felt very safe & comfortable taking a taxi on our return to the airport.

Love Thompsons. Best service on the planet. A must stay. Been here multiple times. The beachfront is amazing. Dinning options outstanding. Great workout room and ability to play pickleball Service on beach is AMAZING.