I recently had the pleasure of staying at the Thompson Seattle while on holiday with my husband, and I am writing to express our heartfelt gratitude for the extraordinary experience we had during our time there. I wanted to take a moment to share my sincere appreciation for the exceptional service provided by your remarkable staff: Cole (Front Desk), AB (Valet), Ava (Nest hostess), Saveni & Gus (Servers at Nest), Nene (Server at Convo), and Lilian (Front Desk). From the very first step into the hotel, I was greeted with genuine warmth and attentiveness by your front desk team. Their welcoming smiles and professional demeanor immediately made me feel at home, and they graciously had our room ready before check-in time which was a huge help. Throughout my stay, they were consistently accommodating, going above and beyond to fulfill my requests and ensure my comfort. Their dedication to excellence truly stood out, and I commend them for their unwavering commitment to customer satisfaction. Every interaction with the staff was a testament to their exceptional training and genuine passion for hospitality. The housekeeping team, with their meticulous attention to detail, ensured that my room was impeccably clean and well-stocked throughout my stay. The restaurant/rooftop bar staff exhibited an unrivaled level of professionalism, offering impeccable service and treated us like family. I would like to extend my special thanks to Cole, whose exceptional service truly made a difference in our stay. He went above and beyond to ensure that all my needs were met, offering valuable recommendations and ensuring that every aspect of my stay was flawless. His enthusiasm and dedication to guest satisfaction were truly remarkable, and he exemplifies the high standards set by The Thompson & Hyatt Brand. In summary, my stay at Thompson Seattle surpassed all expectations, and I am truly grateful for the outstanding service provided by your exceptional team. The dedication, professionalism, and genuine care displayed by your staff have made a lasting impression on me. It is evident that Thompson/Hyatt is committed to excellence in every aspect of its operations. Please extend my heartfelt appreciation to all the staff members who contributed to making me and my husband’s stay memorable. I cannot wait to return and experience the exceptional hospitality once again. Thank you for fostering a culture of excellence and ensuring that each guest is treated with the utmost care. The Thompson Seattle is truly a shining example of the finest in hospitality.