reviews

I recently had the pleasure of staying at the Thompson Seattle while on holiday with my husband, and I am writing to express our heartfelt gratitude for the extraordinary experience we had during our time there. I wanted to take a moment to share my sincere appreciation for the exceptional service provided by your remarkable staff: Cole (Front Desk), AB (Valet), Ava (Nest hostess), Saveni & Gus (Servers at Nest), Nene (Server at Convo), and Lilian (Front Desk). From the very first step into the hotel, I was greeted with genuine warmth and attentiveness by your front desk team. Their welcoming smiles and professional demeanor immediately made me feel at home, and they graciously had our room ready before check-in time which was a huge help. Throughout my stay, they were consistently accommodating, going above and beyond to fulfill my requests and ensure my comfort. Their dedication to excellence truly stood out, and I commend them for their unwavering commitment to customer satisfaction. Every interaction with the staff was a testament to their exceptional training and genuine passion for hospitality. The housekeeping team, with their meticulous attention to detail, ensured that my room was impeccably clean and well-stocked throughout my stay. The restaurant/rooftop bar staff exhibited an unrivaled level of professionalism, offering impeccable service and treated us like family. I would like to extend my special thanks to Cole, whose exceptional service truly made a difference in our stay. He went above and beyond to ensure that all my needs were met, offering valuable recommendations and ensuring that every aspect of my stay was flawless. His enthusiasm and dedication to guest satisfaction were truly remarkable, and he exemplifies the high standards set by The Thompson & Hyatt Brand. In summary, my stay at Thompson Seattle surpassed all expectations, and I am truly grateful for the outstanding service provided by your exceptional team. The dedication, professionalism, and genuine care displayed by your staff have made a lasting impression on me. It is evident that Thompson/Hyatt is committed to excellence in every aspect of its operations. Please extend my heartfelt appreciation to all the staff members who contributed to making me and my husband’s stay memorable. I cannot wait to return and experience the exceptional hospitality once again. Thank you for fostering a culture of excellence and ensuring that each guest is treated with the utmost care. The Thompson Seattle is truly a shining example of the finest in hospitality.

We recently stayed at the Thompson Seattle Hotel for a family event. We had an absolutely amazing experience from start to finish. The staff was incredibly attentive and accommodating. From the front desk managers and staff, Joe, Sarah, Enzo, Leah, and Gina, to the concierge, Chuck, to the restaurant and bar managers, Carter, Daniel, Michael, Blake, Josh, and Teddy, everyone went above and beyond to make our stay special. We stayed in the Thompson Suite, Room 1211, it was incredibly spacious and beautifully appointed, with stunning Seattle water views. The bed was extremely comfortable, and both (full) bathrooms were stocked with high-quality amenities. The hotel is located in the heart of downtown Seattle, within walking distance of all the major attractions. We especially loved being able to walk to Pike Place Market. We also enjoyed dining at the hotel's restaurants, Conversation and The Nest. The food was delicious, and the service was excellent. Overall, we had an unforgettable stay at the Thompson Seattle Hotel. The staff was top-notch, the location was perfect, and the accommodations were superb. We would highly recommend this hotel to anyone looking for a luxurious and memorable experience in Seattle.

Excellent hotel. The staff are great and the service is better than we expected. The hotel is in a great location. We were able to walk to the pier and restaurants. We could not have had a better time.

This hotel is in a great location! You can easily walk to it from tne train station and it is close to the waterfront. It is a well maintained property with comfortable rooms. The staff is friendly and helpful!

Fabulous experience at this hotel. It's comfortable, clean, has great amenities and location. The best part though was the staff. In particular, Concierge Chuck went far out of his way to help me when I had forgotten a computer charger and was in a bind. They've earned my loyalty!

This hotel was stunning. It was an amazing location right next to Pike Place- everything is within walking distance and the view from the room was beautiful. Staff was extremely helpful and kind- gave great recommendations for restaurants, stores, sights, etc… would definitely recommend to anyone looking to stay in the downtown Seattle area.

As a first-time guest at Thompson Seattle Hotel, I was blown away by the exceptional hospitality that my family and I experienced during our stay. From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction, making us feel like VIPs from the get-go. The warmth and friendliness of the hotel staff truly made our stay special. They were attentive, accommodating, and always had a genuine smile on their faces. They went out of their way to fulfill our requests, provide helpful recommendations for local attractions, and make us feel right at home. The personalized service we received was truly top-notch. The decor of the hotel was simply breathtaking. The attention to detail in every corner of the hotel was evident, from the stylish and modern lobby to the elegantly designed guest rooms. The interior design seamlessly blended contemporary aesthetics with the unique charm of Seattle, creating a truly memorable ambiance. The thoughtfully curated artwork, chic furnishings, and stunning views of the city and waterfront added to the overall luxurious experience of our stay. The decor of the hotel was simply breathtaking. The attention to detail in every corner of the hotel was evident, from the stylish and modern lobby to the elegantly designed guest rooms. The interior design seamlessly blended contemporary aesthetics with the unique charm of Seattle, creating a truly memorable ambiance. The thoughtfully curated artwork, chic furnishings, and stunning views of the city and waterfront added to the overall luxurious experience of our stay. The attention to detail in every corner of the hotel was evident, from the stylish and modern lobby to the elegantly designed guest rooms. The interior design seamlessly blended contemporary aesthetics with the unique charm of Seattle, creating a truly memorable ambiance. The thoughtfully curated artwork, chic furnishings, and stunning views of the city and waterfront added to the overall luxurious experience of our stay. My family and I are already planning our next stay at Thompson Seattle Hotel. The exceptional hospitality, impressive decor, and unforgettable experience we had during our stay have left a lasting impression on us. We would highly recommend this hotel for anyone lookin for an upscale stay in Seattle!

From the second we pulled up in front of the hotel, we were blown away by the great staff, excellent location, and wonderful accommodations of The Thompson. We took a quick weekend trip with our 1 year old son, and wanted to be within walking distance of Pike street, shopping, etc. The Thompson was PERFECT for this. We upgraded to a water view room, which was well worth the extra charge. The coffee in the lobby was great, and we loved being greeted with sparkling wine at check-in after a long travel day with a baby. From start to finish, we had a great time at the Thompson and would recommend it to anyone.

We love staying at the Thompson. It's our go to hotel when visiting Seattle. They have very clean rooms, friendly staff with a good location. I almost hate leaving such a good review because I don't want it booked when I come back! But they deserver it.

While pricey, this hotel met and exceeded my expectations. The staff was extremely helpful fielding questons and fixing minor concerns. The location was awesome! Close to Pike's Place, but not crowded and a fantastic staff. Room was quiet- you never heard street or hall noise. Eat at hotel restaurant, Conversations, or other close by eateries or choose the excellent rooftop bar, the Nest. So convenient and clean, too.