FAQs

Thompson Seattle blends modern design with Pacific Northwest charm, offering curated experiences, locally inspired cuisine, and stunning views of Puget Sound, all steps from Pike Place Market.

Check-in begins at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and are subject to availability. Additional fees may apply. Please contact the front desk in advance to make arrangements.

Yes, daily housekeeping is provided. If you have specific preferences or would like to opt out of service on certain days, just let us know, we’re happy to accommodate your needs.

The Nest is our rooftop bar and lounge, known for panoramic views of Puget Sound and craft cocktails. Access is prioritized for hotel guests. Learn more about The Nest here.

Yes, room service is available during select hours. Meals are prepared to order and delivered daily from our signature hotel restaurant, Conversation Kitchen & Bar, offering a curated menu of locally inspired dishes.

All rooms are equipped with instant coffee and a tea kettle for your convenience. Additionally, we offer complimentary freshly brewed coffee each morning in the hotel lobby.

Yes, we offer valet parking. Rates and details can be found on our Hotel Info page. 

The most convenient and personalized way to travel from the airport is via a chauffeured private sedan, SUV, or luxury van arranged directly through our hotel. This seamless service ensures a comfortable arrival experience tailored to your needs. For details or to reserve transportation, please contact our concierge team.

For more flexible options, ride-share services like Uber and Lyft are readily available at Sea-Tac and typically take 25–35 minutes to reach the hotel, depending on traffic. 

Guests can also take the Link Light Rail from Sea-Tac to Westlake Station. From there, it’s about a 10-minute walk or a short ride-share to the hotel.

Yes! We’re located just steps from Pike Place Market, the Seattle Art Museum, and the waterfront. We’re also within walking distance of the Washington State Ferry Terminal, Benaroya Hall, and several downtown theaters.

For sports fans, Lumen Field and T-Mobile Park are about a 20-minute walk or a short ride-share away.

Whether you're here for business or leisure, you'll find many of Seattle’s top destinations right outside our doors. 

Yes, our fitness center is available to all guests and features peloton bikes, rower, free weights and treadmills. It's located on the third floor and accessible with your room key. Open 5am – 10PM daily. 

Our on-site restaurant, Conversation and rooftop bar, The Nest, welcome both reservations and walk-ins. We recommend making a reservation, especially during peak hours or weekends, to ensure the best experience. 

No, we do not have a business center on-site. For printing or other business services, we’re happy to recommend nearby options such as local print shops and coworking spaces WiFi & Digital

Yes, high-speed WiFi is complimentary throughout the hotel, including guest rooms and public spaces.

Yes, guests can check in via the World of Hyatt app and use digital keys for room access. Families & Groups

Yes, Thompson Seattle offers versatile spaces and personalized service for corporate gatherings and social events. Whether you're planning an intimate celebration, meeting, or a group stay, our team will work with you to create a seamless experience tailored to your needs. For availability, venue details, and group rates, please contact our sales or events team directly. Find more information here. 

Thompson Seattle is a pet-friendly hotel. We welcome dogs at no additional charge. Upon check in, a signed pet agreement is required. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Yes. Thompson Seattle is committed to ensuring a comfortable and inclusive experience for all guests. We offer accessible guest rooms with mobility features, including doorways with at least 32 inches of clear width, roll-in showers, and visual notification devices. Guest room TVs are equipped with closed-captioning or decoders, and text telephones (TTY) are available upon request.

For meetings and events, assistive listening devices can be provided upon request. 

Accessible routes are available from the public entrance to key areas of the hotel 

If you have specific accessibility needs or would like assistance prior to arrival, please contact our team—we’re happy to help ensure your stay is seamless. 

Cancellation and change policies vary by rate and reservation type. You can view the specific terms during the booking process or by checking your confirmation email. For assistance, feel free to contact our front desk team directly.

Yes! As part of the Hyatt family, Thompson Seattle participates in the World of Hyatt program. Members can earn points, enjoy exclusive rates, and access perks like room upgrades and late check-out (based on availability). 

A daily destination fee is applied to each room and includes exclusive perks like sparkling wine at check-in, priority access to The Nest rooftop, local discounts, and more. See full list of benefits here.

There is no smoking allowed in the public areas or guestrooms of the hotel. This includes, but is not limited to, electronic cigarettes. The hotel will apply a $500 cleaning fee to any guestroom that violates this non-smoking policy.