Hotel Policies

A daily destination fee of $30.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Newspaper and morning coffee in lobby
• Premium WIFI
• 15% off discount at Luchesse Bootmaker on boot and apparel purchases
• 10% off discount at Tondeo hair lounge for all styling services
• Chef's choice Amuse-bouche in Catbird
• Access for one guest to the Sixth Floor Museum
• Access to state of the art fitness center and rooftop pool

One of our highest priorities for welcoming guests and colleagues is doing it with your safety and wellbeing in mind. For specific travel requirements, see Hyatt’s Global Care & Cleanliness Commitment here.

We welcome dogs at no additional charge for stays less than 30 nights. For stays greater than 30 nights, a deep cleaning fee may be charged at the hotel's discretion. Dogs must remain in their assigned guest room. A signed waiver is required for all pets. Thompson Dallas does not charge a pet fee. Individual pets are restricted to 50 pounds. Maximum number of pets is 2. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.