World of Hyatt

Upper Stories at Thompson Austin

Upper Stories at Thompson Austin offers an immersive home away from home experience from the comfort of your suite. Each unique residential suite, perched on our topmost floor, is equipped with high-end touches curated specially for you to indulge in your senses and elevate your Austin stay.

Whether you’re looking for a quick weekend getaway or an extended escape, this collection of multi-room, fully livable Upper Stories hotel suites offers unparalleled luxury, from pre-arrival grocery stocking in the well-equipped kitchens to in-room massages, wellness treatments and more—all coordinated by your personal Upper Stories Austin VIP Concierge. Small Change

Tailor your stay with an abundance of exclusive offerings and personalized service. Experience preferred access to all property amenities and entertainment, neighborhood shopping and wellness perks.

A VIP experience

VIP amenities and services abound in this exclusive setting, designed for short visits, extended stays, and everything in between. Let our 24-hour concierge build your ideal itinerary. Gather with friends for snacks, drinks, or dinner in your full kitchen before hitting Sixth Street (don’t worry, we stocked the fridge). Lounge in a luxurious cabana or daybed at the pool—you’ve got priority reservations. 

Limitless options

Whatever you want, whenever you want it, we’re at your service: A private chef? A stocked bar cart? Access to a hospitality suite for morning coffee and pastries, wine and cheese tastings, and other delights? It’s all within easy reach, and elevated in every way, including the views of Austin’s lights from your floor-to-ceiling windows.

Work or play

Whether you’re at play or at work, or simply seeking temporary yet luxurious respite, The Upper Stories Suites are designed to put you completely at ease—the way you feel only when you’re truly at home.

All the amenities of Thompson Austin. Plus VIP extras.

In The Upper Stories Suite, our VIP offerings make each stay as effortless as you desire. Want to explore? Our concierge stands ready to assist. Feel like staying in? Make your own culinary masterpiece in the full kitchen (or maybe order room service from Mashama Bailey, winner of the James Beard Foundation Outstanding Chef Award). Just make sure you get plenty of rest on the plush bed—you’ll need it for what’s ahead.

Upper Stories Suite Inclusions

  • 24-hour VIP concierge service
  • VIP turndown service
  • Roundtrip airport transfer or one roundtrip transfer within Austin
  • Dry cleaning credit of up to $25 per stay included (complimentary pick-up and drop-off)
  • Themed tours led weekly by Austin Detours (advance notice required)
  • Tickets to Contemporary Museum and Mexic-Arte Museum
  • Tickets to iconic blues venue Antone’s
  • Fridge stocking pre-arrival (non-alcoholic)
  • Kitchen amenities, laundry supplies, and additional sundries
  • 24-hour access to wellness center, including private fitness studios
  • In-suite Peloton bike upon request
  • Victrola record player and vinyl collection curated by Antone’s Austin
  • Access to indoor dog run

VIP Offerings

  • Priority reservations at Diner Bar and Wax Myrtle’s Hide-A-Way (dining and cabanas)
  • Priority reservations for golf simulator
  • Hosting platters, meals, and desserts for entertaining through Wax Myrtle’s Hide-A-Way and The Grey Market
  • Dog walking
  • Floral arrangements
  • Meal kits available for purchase and delivery through hotel
  • Private chef experience
  • In-room wine tasting
  • In-room massage
  • Childcare services
  • PlayStation/XBOX rental / VR
  • Work from home package (inquire about inclusions)
  • In-suite IV therapy
  • Grocery services

Additional costs may apply. Based on availability, advance notice required.

Go ahead. Stay awhile.

The Upper Stories Suites at Thompson Austin are designed to help you feel right at home in Austin—and we offer special weekly and monthly rates. Check availability here, or click below to connect and schedule an in-person or virtual tour today.


Phone: 737-787-1234