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Owner Response

The Park Hyatt Vienna is one of our favorites!!  Great location, phenomenal restaurant and unbeatable staff.  They are professional, friendly and attentive.  We continue to come back and stay here.

Phenomenal hotel and staff!

Great atmosphere and great services with pleasant people beautiful  and charming the best location 
Helpful staff to direct you about anything you are interested in 
👏👏🙏🙏

Wonderful vacation

Excellent hotel experience.  Wonderful breakfast buffet.  Great location in the heart of Old Town and a Christmas Market right outside the front door.  Expect to pay a premium price for the luxury.

Park Hyatt Delivers Luxury as Always

The location was truly exceptional—situated at the very center of the city’s vibrant tourist area, with charming shops and the Christmas market just steps away. I was graciously upgraded to a beautifully suite, elegant and perfect for unwinding during our jet lag.

Perfect Location

Location is unbeatable and rooms are spacious and great amenities. christmas markets Am
Hof in front of the hotel but no noise in thr room and all major christmas markets are a short
Walk away and hotel staff are super friendly

Best location and service

The Park Hyatt is beyond nice.  The breakfast is to die for.  Being centrally located in the main area of town is such a plus.  Loved the Christmas Markets located all around our hotel.  

Access to the Spa is such a plus.  Really enjoyed the pool and the sauna areas.  A great way to end our trip to Europe.

Park Hyatt Vienna is must stay hotel!

Amazing hotel in excellent location with true 5-star services provided throughout. Was hoping for an upgrade to a suite (not available) but was still upgraded to a very large room with very high ceilings that made us feel like we got a better deal. Greek marble, brass, mother-of-pear, etc. - the original decadence from the bank building has been well persevered and re-presented in a very stylish and classic way for a Viennese hotel of the highest level.

Location is right in the middle of the city, short walks to anywhere you want to go, and in the middle of Christmas market festive atmosphere. 

Breakfast was exceptionally good - I would first recommend the simple dishes on the menu like the chives on toast along with the scrambled eggs with truffles. The salted butter chives toast is perhaps the *best* thing that I every tasted at a hotel for breakfast. I may even come back just for that.

The level of services are also what you would expect from the Park Hyatt, very warm and helpful check-in procedure and introduction to the hotel.  

I have been to a couple of other luxury hotels in the center of the city for work, but the level of personalized service and quality really sets aside the Park Hyatt Vienna from others.

Amazing hotel in excellent location with true 5-star services provided throughout.

The Park Hyatt Vienna is one of the best hotels in the city.  Every employee makes you feel welcome.  The facilities and the guest rooms are beautifully appointed and very clean.

Best Hotel in Vienna

We stayed two nights at the Park Hyatt Vienna to celebrate our 31st anniversary and my birthday, and everything was perfect from start to finish. Every staff member we met was friendly and welcoming. During check-in, Anna kindly helped me find where to buy reading glasses, and Vianca gave us a lovely tour of the hotel.

We were pleasantly surprised with an upgraded suite on the estate (second) floor, along with champagne, cake, fresh fruit, and a special card — such a thoughtful touch! The breakfast buffet and à la carte dishes were fresh, delicious, and beautifully presented.

Kim, the Acting General Manager, stopped by our table to greet us and shared some great local recommendations. The concierge also arranged a fixed-price taxi to the airport, which made everything so convenient.

Our stay was luxurious, relaxing, and memorable in every way. We’d love to come back again!

Luxury and pleasant stay.

My fiancé and I stayed at the Park Hyatt AmHof Vienna in early October, 2025.  We were very impressed with the hotel and its staff.  The location was suburb and the concierge, extremely helpful, before and during our stay.  The suite was lovely and the front desk made sure our requests were addressed promptly.     Cheyanne was particularly responsive as were all the others we interacted with.  The restaurant, breakfasts and dinners, exceptional!!  The cafe is a jewel…..hard to find but worth discovering.  Thank you to all.

Hotel Guest Reviews | Park Hyatt Vienna

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