Park Hyatt Vienna is set in one of the best locations in town in a monumental-protected former bank building in the very heart of the city. The restaurant occupies the historic cashier’s hall, while the pool is located in the former vault, blending contemporary comfort with Vienna’s architectural heritage.

Housed in a landmark building, the hotel reflects Vienna’s history through materials like wood, marble, and mother-of-pearl, paired with contemporary design. The atmosphere is elegant yet residential, inspired by the city’s refined Viennese spirit.

Check-in is available from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be arranged upon request. Our Front Desk colleagues will be pleased to assist, and kindly note that additional charges may apply depending on availability and the length of extension.

Yes. The concierge team is happy to assist with luggage storage before check-in or after check-out, allowing you to enjoy Vienna at ease.

Upper floors feature Junior Suites, Park Suites, Diplomat Suites, and the Royal Penthouse Suite. All offer city views, with select suites providing panoramic vistas over Vienna’s historic old town. The Presidential Suite, while located on the second floor, also offers beautiful views over the city’s luxurious shopping quarter.

Yes, hair dryers are provided in all guest rooms for your convenience

Yes, all guest rooms feature a walk-in shower separate from the bathtub.

All rooms offer a solid work desk with power outlets. Complimentary Wi-Fi is available throughout the hotel, alongside access to business services and meeting facilities.

Yes. Hypoallergenic bedding and pillow options are available upon request. Our team will be pleased to arrange this in advance to ensure a comfortable stay.

Housekeeping and turndown service are provided daily. Service times can be arranged flexibly upon request.

Park Hyatt Vienna offers a range of accessible features onsite designed to ensure a comfortable stay for guests with disabilities. These include step-free access to public areas, elevators serving all floors, and a selection of wheelchair-accessible guest rooms with features such as roll-in showers or accessible bathtubs, lowered fixtures and wider doorways. Additional accommodations may include accessible restrooms in public areas and assistance from our Front Desk colleagues and Concierges as needed. Specific features and room configurations are available upon request and subject to availability, and we recommend contacting the hotel in advance to arrange individual requirements.

Yes, all guest rooms are equipped with a minibar.

Yes, 24-hour room service is available, offering freshly prepared dishes throughout the day and night.

King and King Deluxe rooms accommodate two guests. Extra beds are available in King Premium rooms and above for €130 per night, regardless of age. Requests should be made in advance. Extra beds or cribs should be requested with reservations prior to arrival.

Due to monument protection regulations, King and King Deluxe rooms accommodate two guests. King Premium rooms and above may accommodate up to three.

Vienna International Airport (VIE) is approximately 21 kilometers away. Vienna Central Train Station is about 5 kilometers from the hotel.

The concierge can arrange private transfers with luxury sedans, vans, or limousines between the hotel, the airport, or other destinations. Transfers are available at fixed rates and can be charged to your room.

The hotel is well connected to public transport, with U3 stations at Herrengasse and Stephansplatz, the U2 at Schottentor, and tram lines 1 and 2 at Schwedenplatz, offering easy access to major sights, business areas, and cultural landmarks.

Located in the historic city center, many landmarks are within walking distance, including St. Peter’s Church, the Hofburg, and the Sisi Museum.

The concierge team is happy to assist with arranging a rental car through a trusted local partner.

Yes, valet parking is available for hotel guests. Charges apply.

Nearby public garages offer EV charging stations with varying power levels. Availability and fees are determined by the garage operator and may change.

Yes, Arany Spa offers a refined wellness experience with a 15-metre indoor pool, wet area, and a range of massage and beauty treatments, providing a calm retreat in the heart of the city. A newly added offer includes a Cryo Chamber insuring guests can enjoy treatments targeted towards longevity and personal wellness.

The fitness center is open 24 hours a day for hotel guests and is located on Level -1. It features modern Technogym equipment and a Peloton bike.

The indoor pool is heated and available year-round.

Reservations are recommended for The Bank Brasserie & Bar. Café Am Hof welcomes walk-in guests without reservations.

Hotel guests have access to the spa and fitness facilities during their stay.

All guest rooms are equipped with state-of-the-art Wi-Fi 6 access points supported by a gigabit back-of-house connection. A complimentary standard internet tier is available to every guest, offering speeds of up to 20 Mbps. For enhanced performance, a premium internet tier is available, delivering speeds of 40 Mbps and above.

All guest rooms feature 40-inch or larger flat-screen TVs equipped with Chromecast for easy streaming from personal devices.

Park Hyatt Vienna offers connecting rooms and a spacious Two-Bedroom Suite, combining a Park Suite Deluxe with a Twin Beds Deluxe to provide comfort and privacy for families as well as a Three-Bedroom Suite for even larger parties travelling together.

Through our Very Important Baby (VIB) service, we offer baby essentials such as bottle warmers, sterilizers, baby food, diapers, and child-sized bathrobes upon request.

Breakfast is complimentary for children up to 6 years old. Children up to 12 receive breakfast at half price.

Yes, our restaurants offer children’s menus, high chairs, and colouring books.

Children under 16 are welcome in the spa when accompanied by an adult between 11 a.m. and 6 p.m. Outside these hours, the spa is reserved for adults.

For families of four, a Two-Bedroom Suite or two connecting rooms are recommended, offering separate sleeping areas, comfort, and flexibility within the hotel’s room capacity guidelines.

There is no dedicated children’s pool. The hotel features a single indoor pool. Children are welcome during designated hours when accompanied by an adult.

When reserving a second room for children under 12, a 50% family discount on the second room rate is offered, subject to availability.

Yes, baby cribs are available free of charge upon request.

Children under 12 stay free of charge when sharing the same bed with their parents.

Park Hyatt Vienna hosts meetings, events, and weddings across five spaces, including a ballroom. A dedicated events team supports planning, setup, and catering for both intimate and large-scale occasions.

Yes. Dogs are welcome for €50 per night. Our Very Important Dog service includes treats, a dog bed and bowl, walk recommendations, and optional dog-sitting. Dogs must be leashed and are not permitted in the spa.

Yes, dogs are welcome. Please note that a nightly fee applies and that dogs must remain on a leash in public areas. Access to Arany Spa is not permitted.

Park Hyatt Vienna offers a selection of accessible features onsite, including step-free access to public areas, elevators serving all floors, wheelchair-accessible guest rooms with features such as roll-in showers or accessible bathtubs, lowered fixtures, and wider doorways as well as accessible public restrooms.

Yes, there is no pet-charge required for service animals.

Cancellation is usually free up to 24 hours before arrival at 11:59 p.m. local time. Policies may vary depending on the rate or booking channel, and a credit card is required for guarantee.

Park Hyatt Vienna is a non-smoking hotel. Smoking is not permitted in guest rooms or indoor areas. Smoking in a room will result in an additional cleaning fee.

Check-in is available from 3:00 PM. Early check-in and late check-out may be arranged upon request. Our Front Desk colleagues will be pleased to assist, and kindly note that additional charges may apply depending on availability and the length of extension.

The nightly incidental deposit is €50 per person when guaranteed by credit card. For cash deposits, the amount is €100 per person per night.