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Owner Response

room was very basic and cleaning was very minimal , TV was very old sound   kept cutting out, no blue tooth facility for headphones, the bathroom scales did not work when replaced the new scales weighed us 20 kg lighter than we were so were not accurate, check in was very curt

not the standard I expected of Hyatt

Quiet, little old looking but everything seemed good quality and well presented.and definitely clean. Staff are super polite 😌
Pillows were uncomfortable and all the same feather filled. Maybe a different sort of pillow would have been nice 😊 but overall very happy to have stayed there.

Nice quiet clean room.

Really nice hotel — safe, comfortable, and just an all-round great stay 🙂
Definitely recommend… just not in January, because that’s when we go and I don’t want it fully booked 😄

Nice

Great location and facilities. Close to everything, friendly staff. Even basic room are very spacious. Highly recommended.

Excellent Stay in Canberra

Outstanding hotel. Outstanding service. Great room design. Our accessible room was as good and pleasant as any other room.

Outstanding hotel. Outstanding service.

Perfect location for the fireworks, which was the reason for our stay. The hotel is aging and it is starting to show. The room was a good size and the bed was comfortable.  It's paid parking which is annoying. Staff were amazing.

Great place to stay for NYE

Really enjoyed our stay. The location withing the heart of Canberra was convenient. The kind interactions with staff were well recieved. I would stay again and will do in the future.

Pleasant Stay

loved location on the lake with plenty of walking spots nearby.  5 mins drive to  cbd and short drive to other places of interest in Canberra.  room service was prompt although food on the pricey side but was delicious.

property with old world charm

The location is great, rooms are very comfy. The facilities at the hotel are on point. Different dining options were delightful. 
A beautiful hotel!

Elegant and beautiful.

As always, a lovely stay, characterised by a warm welcome, superlatively helpful staff, a comfortable room and a sun-dappled pool.

Hotel Guest Reviews | Hyatt Hotel Canberra – A Park Hyatt Hotel

Reviews