Hotel Policies
Caring for your Wellbeing
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
In-Room
- Sanitisation of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitisers by calling the front desk
Dining Outlets
- Implementation of a comprehensive food safety management system
- Assurance of food safety through our HACCP certification, a globally recognised and independently audited food safety management system
Check-In
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Hand sanitizing gels for guests’ use
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.
Pet Policy
The hotel does not allow pets except for service animals.