You can book available connecting rooms online; however, if you require specific connecting suites or need assistance, please contact our Reservations team or the hotel directly for further support.

Yes, kids’ menus are available in-room and at The Tea Lounge and The Promenade Café.

Yes, we offer elegant spaces such as the Federation Ballroom, Centenary Ballroom and Canberra Room, perfect for weddings or private events. For details, please visit our Weddings & Celebrations pages and Meetings & Events pages.

Our Events team provides full coordination—from layout and catering to floral and audiovisual support.

Yes, we partner with Encore that provides full AV support, including microphones, projectors, and hybrid conferencing options.

Yes, on-site catering is available with tailored menus by our culinary team.

Yes, the hotel features ramps, elevators, and accessible restrooms.

Yes, accessible hotel rooms feature wider doors, grab bars, and accessible bathrooms.

Yes, selected accessible rooms are equipped with roll-in showers. Please request when booking.

Yes, accessible parking bays are located in our underground carpark.

Yes, service animals are welcome at no additional charge.

We are approximately 9 km (10 minutes) from Canberra Airport.

The hotel does not operate a shuttle service, but private transfers and chauffeured sedans can be arranged via the Concierge.

Parliament House Federation Mall Northbound and Southbound bus stops are about a four-minute walk from the hotel.

Buses are all within a short walk; the Concierge can assist with transport cards and route maps.

The closest shopping mall is The Canberra Centre, a 10-15 minute bus ride from the hotel, or a short drive.

Yes, car hire and limousine bookings can be arranged through our Concierge.

Within a short walking distance of National Gallery of Australia, Parliament House, Old Parliament House, National Portrait Gallery, National Museum Australia and a 5-minute drive from Manuka Oval.

Yes, luxury boutiques at The Canberra Centre and a 5-minute drive from Manuka Village with boutique retail stores and restaurants and bars. The Lawns Precinct is a short walk from the hotel, with relaxed and upmarket dining options.

Yes, valet parking service is available 24 hours. Please visit our Parking & Transportation page for details.

Yes, EV charging bays are available on-site.

Yes, our 15-metre indoor heated pool and Jacuzzi are located at The Clubhouse Fitness Centre. Access is complimentary for in-house guests.

Yes, The Clubhouse Fitness Centre is complimentary for in-house guests. For opening hours and further details, please visit this page.

Yes, business services such as printing, faxing, and computer access are available through our Business Center.

Yes, we offer nine versatile meeting and event spaces, including an elegant ballroom and boardrooms equipped with modern audiovisual facilities.

Yes. Hyatt Hotel Canberra offers nine versatile conference and meeting rooms in Canberra, accommodating groups from 14 to 1,000 guests. Spaces include the Federation Ballroom, boardrooms, breakout rooms and two heritage-listed outdoor courtyards. All venues are supported by audiovisual technology and dedicated event planning.

Yes. Boardroom hire is available for corporate meetings, private briefings and executive gatherings. Our boardroom spaces are equipped with presentation technology, and catering can be arranged on request.

We offer a full range of corporate event venues in Canberra, from intimate meeting rooms and boardrooms to large-scale conference spaces and gala dinner venues. Our dedicated events team handles everything from planning to catering and audiovisual setup.

Yes. Hyatt Hotel Canberra is one of the most sought-after wedding venues in Canberra, offering five wedding spaces. We accommodate intimate wedding receptions of up to 150 guests in the Centenary Ballroom and larger celebrations of up to 600 guests in the Federation Ballroom.

We offer a range of wedding packages in Canberra, including all-inclusive options that cover venue hire, catering, styling, and accommodation. All packages are fully customisable and developed in consultation with our dedicated wedding team.

Yes, the hotel offers on-site luxury accommodation, allowing wedding guests to stay conveniently at the venue.

Our multilingual staff speak languages including English, Spanish, Italian, Mandarin, Chinese, Japanese, Hindi and Bahasa.

Yes, adapters are available from Housekeeping. We use a 230V, 50Hz electrical system with a Type I plug, so please bring a converter if needed.

Yes, we can accept packages before your arrival. Please include your reservation name and check-in date on the parcel label for proper handling.

Yes, Wi-Fi is complimentary for all guests in guestrooms and common areas.

We operate our building efficiently to reduce carbon emissions and water consumption across the hotel.​

Cooling & Heating
Daily monitoring ensures heating and cooling are used only where and when needed.​

Laundry​
Linen is refreshed every third day unless requested otherwise, and guests are encouraged to reuse towels to conserve water and energy.​

Lighting & Air Conditioning​
Occupancy-based controls minimise energy use in guest rooms and meeting spaces.​

Kitchen​
Equipment is operated only when required, with energy-efficient appliances prioritised wherever possible.​

Hyatt Hotel Canberra is committed to reducing waste through segregating recyclable waste steams.

​Across the hotel, we minimise single-use plastics with bamboo straws on request, large-format amenities, compostable lids, QR code menus for in-room dining, digital compendiums and wooden key entry.

Hyatt’s Philosophy of ‘Food. Thoughtfully Sourced. Carefully Served.’ guides us in how we select ingredients that are better for people, communities and the planet.
We have our own bee hive that produces honey and a kitchen vegetable garden.Our culinary team uses 'Hilltops’ Free Range Eggs. Hilltops farms support Biodynamic and organic farming practices and bring our guests the freshest pastured eggs from chickens humanely raised.

We design dishes that celebrate fresh and seasonal harvests and support local businesses

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.

Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

Absolutely, just contact Guest Services to schedule your wake-up call.

Yes, our Concierge team is delighted to assist with restaurant reservations, tours, transportation, and local attractions.

Yes, same-day laundry and dry-cleaning are available seven days a week, including express 2-hour and overnight services between 7:00 a.m. – 7:00 p.m. (surcharge applies).

Babysitting services can be arranged with advance notice through our Concierge.

Yes, our restaurants cater to various dietary needs, including vegan, vegetarian, and gluten-free (with advance notice).

Our culinary team can tailor dishes to meet specific religious or cultural dietary needs. Halal and kosher options are available with advance notice.

Guests may order food delivery to the hotel. Please note the hotel does not facilitate in-room delivery—guests must meet drivers at the main entrance or reception.

Yes, in-room dining is available daily. For details, please visit the Dining Page.

A valid photo ID and a physical credit card used for booking are required.

Yes, a primary guest aged 18 years or older is required to complete the check-in process.

Yes, complimentary luggage storage is available through the Concierge.

Our Front Desk operates 24 hours, so late check-in is available anytime.

Early check-in is subject to availability. Pre-booking the night before guarantees early access.

Check-out is 11:00 a.m. Late check-out until 1:00 p.m. is subject to availability; after 4:00 p.m., a half-day charge applies.

Yes, express and digital check-out are available via the World of Hyatt app or Front Desk.

The entire hotel is smoke-free. An AUD 500 cleaning fee applies for violations.

All found items are recorded and stored securely. Contact Guest Services with item details and stay dates.

Smart casual attire is recommended for dining venues, especially during evening service.

Hyatt Hotel Canberra is located within walking distance to Parliament House, Museum of Australian Democracy at Old Parliament House, National Gallery of Australia, Questacon, National Portrait Gallery and the National Library of Australia. View additional attractions here.

Hyatt Hotel Canberra offers an iconic High Tea in The Tea Lounge Thursday to Sunday from 11am to 1pm or 2pm - 4pm. Reservations must be made 24-hours in advance. 

Hyatt Hotel Canberra offers seasonal dining promotions, a resort calendar of activities during the school holidays and gallery exhibitions and tours through Canberra Art Gallery. To explore more, please visit here.