Hotel Policies

Plastic-free Measures

In compliance with the Product Eco-responsibility (Amendment) Bill 2023, Hyatt Regency Hong Kong, Sha Tin will no longer provide complimentary disposable plastic and plastic-bottled water. Please click here for more information about the Bill.

Our guestrooms will continue to provide complimentary filtered water dispensers, as well as toothbrushes, toothpaste, cotton pads, cotton buds, and slippers, all made from non-plastic materials. The following products will no longer be provided for free and can be purchased from our hotel if needed:

• Baby toothbrush (HK$8)
• Bath salt (HK$8)
• Ear plugs (HK$8)
• Hair brush (HK$8)
• Loofah (HK$8)
• Make-up remover wipes (HK$8)
• Mouthwash (60 ML) (HK$8)
• Nail file (HK$8)
• Plastic bottled water (Bonaqua 500 ML) ($8)
• Sanitary products (2 pcs) (HK$8)
• Shower cap (HK$8)
• Sewing kit (HK$8)
• Shaving kit (HK$8)
• Wet wipes (10 pcs) (HK$8)
• Baby bathroom amenity kit (HK$20)
• Eye mask (HK$20)
• Lint roller (HK$20)
• Nail clipper (HK$30)
• Nail polish remover (HK$30)
• Deodorant (HK$45)
• Laundry detergent (HK$50)
• Stainless steel water bottle (350 ML) (HK$88)

We thank you for your understanding and support for a plastic-free future. For any further inquiries, please contact us at +852 3723 1234 or hongkong.shatin@hyatt.com.

Sustainability Policies

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.

Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

Disposable Guest Amenities

As part of our ongoing commitment to reducing waste, our hotel no longer provides disposable guest amenities. We kindly suggest that you pack all necessary daily essentials in advance.

Bottled Water

To reduce the use of single-use plastics, our hotel no longer provides bottled water. Instead, you may easily fill your drinking vessel with drinking water available throughout the hotel.