Hotel Policies

A daily destination fee of $40.00 (subject to change), is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience:

• $20 Food & Beverage Credit at the Eclipse Restaurant & Bar
• $2 off Aquarium of the Bay tickets, up to 4 discounted tickets per stay. Purchase tickets through Concierge.
• $2 off Exploratorium tickets, up to 4 discounted tickets per stay. Show your tickets to the front desk to receive $2 room credit.
• 10% off F&B at nearby Osha Thai (excluding Happy Hour)
• Special San Francisco keepsake. Available at the front desk.
• Access to local newspaper & 7,500 speciality publications via pressreader; must be on the @HyattWifi network
• 10% off Sushi Kinta. Present room key.
• Buy one get one free classic sightseeing Big Bus ticket including Pampinito Submarine. Book with concierge.
• One in-room movie per stay.
• 15% off One Market. Present room key. 

Guests may receive and ship packages through the hotel.

• A $25 handling fee is charged per box that weighs six pounds or more; the bell desk can assist with your shipping needs.
• The hotel accepts packages no more than five days prior to guest arrival; name on packages must match the name of the registered hotel guest.
• For your convenience, guests may receive and ship packages through the hotel. 
• Packages will be accepted up to five days prior to arrival and must be addressed to the registered guest staying at the hotel. 
• Our Bell Desk team is happy to assist with shipping arrangements and outgoing packages.
• Incoming Package Handling Fees:
• Box/Envelope: $10 per box/envelope (up to 6 lbs.)
• Box/Envelope: $25 per box/envelope (over 6 lbs.)
• Pallet: $150 per palletOutgoing Package Handling Fees. 
• Box/Envelope: $10 per box/envelope (up to 6 lbs.)
• Box/Envelope: $25 per box/envelope (over 6 lbs.)
• Pallet: $150 per pallet.
• Packing Fee: $30 per package.
• Additional fees may apply for international shipments.

We are happy to welcome your traveling canine companions. To participate in the pet program, please inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival. Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

• Up to six nights: $100 per stay
• Seven to 30 nights: $100 additional deep-cleaning fee
  
• 30 or more nights: a fee will be assessed at the hotel’s discretion

Hyatt Regency San Francisco acknowledges that we occupy the unceded Ancestral homeland of the Ramaytush Ohlone peoples, who are the original inhabitants of the San Francisco Peninsula. We recognize that we benefit from living and working on their traditional homeland. We pay our respects to the Ramaytush Ohlone elders—past, present, and future—who call the land upon which Hyatt Regency San Francisco sits their home. We are proud to continue their tradition of coming together and growing as a community.