Hotel Policies
During the stay at the hotel, the guests of the hotel must comply with the requirements of these rules, the rules for the use of hotels and similar accommodation facilities and the provision of hotel services (approved by the Order of the State Tourist Administration of Ukraine dated 16.03.2004 №19), and other acts of legislation of Ukraine.
During the stay at the hotel, it is prohibited to:
- Smoke on the premises of the hotel (from 11 July 2022).
- Leave unauthorised persons in the room during your absence, or give them the room key.
- Bring and store bulky items or explosive or flammable substances and objects in the room.
- Use electric heating appliances that are not included in the room.
- Have open fire in the form of candles.
- Bring to the territory of the hotel or store in the room materials and objects that are dangerous to the life and health of others.
- Cause damage to the property of the hotel.
- Perform any other actions that violate the legislation of Ukraine, or contradict generally accepted norms of morality and ethical behaviour, or create discomfort for other guests of the hotel.
If a guest repeatedly violates the requirements of these rules and/or fire safety rules, which leads to material damage or creates inconvenience to other guests, the hotel has the right to refuse to settle or terminate the contract (evict).
Pet Policy
The hotel is pet friendly. Pets up to 20 kilograms are allowed, and there is no additional fee.