FAQs
General FAQ
We have over 25,000 square feet of venue space.
Car or Uber. You can also take the Red Line at Kendall Square to South Station, then the Commuter Rail.
We can offer our complimentary shuttle to drop you off at the Kendall Square Red Line station, and from there, you can go to South Station and take the commuter rail to Gillette Stadium, also known as Boston Stadium.
Yes.
Fan Festival (City Hall Plaza) The primary hub for fans will be the Fan Festival at City Hall Plaza. Details: This is a free, non-ticketed event open every day during the tournament.
2. "Soccer on the Common." The Boston Common (the oldest public park in the US) will host secondary viewing areas and youth soccer clinics.
3. The Cambridge "Global Block Party" (Central Square) Cambridge traditionally closes down several streets in Central Square for an international block party during major soccer tournaments.
Hotel Experience & General Information
Its iconic pyramid design, known as the “Ziggurat,” offers rare private terraces and a massive sunlit atrium. Located directly on the Charles River, it provides the best panoramic views of the Boston skyline and sits perfectly between MIT, Harvard, and Boston University for a unique "urban resort" feel.
Check in time is 4:00pm and check out time is 12:00pm. Late check-out may be available, handled on a case-by-case basis (additional fee required).
Hotel Shuttle 7am-9pm Monday- Friday and 9am-9pm Saturday-Sunday throughout Cambridge (based upon availability) 24 hour access to our State of the Art Fitness center including the use of Peloton machines
- 10% discounted tickets for Old Trolley Tours (Savings of $5.04/Adult Ticket)
- Discounted CityPasses available for purchase $67 per adult and $56/child (Regular Price $132 per adult & $105 per child) (Covers 4 top attractions including the New England Aquarium, Boston Harbor City Cruises, Franklin Park Zoo, Harvard Museum) Savings of $65.44 per adult $56.00 per child
- $11.00 (38%) discount on adult Museum of Science tickets and $6.00 (20%) off child tickets
- 10% discounted tickets for Bostons Children's Museum ($2.00/ticket savings)
- Guest Bicycles to utilize (based on availability) to explore the city
- Long Distance & Local Calls
- Premium Wifi
- Wireless printer in lobby for boarding pass and document printing
- Storage and handling for up to 5 packages per guest 2 bottles of water daily
- Access to water refill stations throughout the first floor
- $10.00 daily food credit towards Paperback Tavern (excluding alcohol)
Yes, luggage can be stored before and after check-out.
Yes, packages can be sent to the hotel and can be stored for 5 or more packages will have additional fees. Packages should be sent:
Guest name:
Company( if applicable):
Arrival date:
Address: 575 Memorial Drive, Cambridge, MA 02139
Rooms & Amenities
Rooms have high-speed Wi-Fi and desk/chair/direct line to the concierge/ transportation.
Yes, upon request.
Yes, daily housekeeping is provided and can be modified during the stay.
Guest elevators, Water stations, ADA rooms, shower chairs, parking area designated for ADA.
Yes.
Yes, Room service is available.
Yes, daily housekeeping service is available.
Parking, Travel & Transportation
Boston Logan International Airport is the closest airport.
Hyatt Regency Boston Cambridge is about +15 minutes away from Boston Logan Airport (BOS).
No, the hotel does not provide transfer service. Recommend Uber/Lyft, rideshare, taxi. We do have a complimentary shuttle that goes to five popular stops in Cambridge, MA, only, not Boston.
All are available.
Yes, there is a valet parking service available, 58 USD per night.
Yes, we have EV charge service available through valet parking for a valet charge ($58 USD per night plus an additional $10 USD per night.
Hotel Facilities
Walk-ins are always welcome, in case of special occasions, it’s always better to make a reservation.
We do not have a spa, but our Front desk team is always ready to assist you with the best options around the city.
We do not have a pool on the property, but our Front desk team is always ready to assist you with the best options around the city.
WiFi & Digital
High speed internet is available throughout the hotel rooms and common areas.
Chromecast service available.
Yes, the mobile check-in service is available.
Families & Groups
Yes, subject to hotel availability.
We do have cribs, highchairs, kids’ menus, and games in the lobby for kids and families.
Yes, we do. For all inquiries or questions, please email bosrc.rfp@hyatt.com.
Yes, we do; we only allow on-site catering. No off-site catering.
Pets
The hotel is pet-friendly; there is an extra fee of 100 USD, restrictions apply, please refer to the website for more details.
Yes, your furry friend is welcome.
Accessibility
Elevator service available, Handicap rooms, shower chairs, rails in rooms, handicap spaces in the parking area.
They are welcome, and only an ID is required.
Booking & Policies
Please visit your travel agency or the Hyatt website for complete details on the cancellation policy
Yes! World of Hyatt offers amazing perks. Please visit www.hyatt.com or ask for more details from our Front desk team.
Yes. For all inquiries or questions, please email bosrc.rfp@hyatt.com.
Yes, subject to availability.