FAQs
General FAQ
Guests must be over the age of 18, must provide a valid government issued photo id that matches the name on the reservation, and a credit or debit card in their name. Cards will be pre-authorized for the estimated room, tax, and $25.00 per night incidental hold.
Yes, guests must be 18 or older to check into the hotel.
Yes, we accepted credit card authorizations submitted and approved via the Sertifi System a minimum of 72 business hours prior to the guest’s arrival. Please contact the hotel for this form or you may use the following link here.
Hotel Experience & General Information
A complimentary hot breakfast is served daily in the lobby. Guest can enjoy fresh scrambled eggs, sausage, breakfast potatoes, cereal, fruit, oatmeal, yogurt, milk, juice, and coffee.
Check-In time is 3pm, Check-Out time is Noon. A limited number of early check-in’s and late check-out’s are available, please contact the hotel for availability and fees.
Yes, please contact the front desk for assistance.
Yes, to ensure acceptance at the property level please make sure packages are addressed to a registered or future guest.
Rooms & Amenities
Yes, each room has a work desk, desk lamp, WiFi, and accessible outlets.
Yes, please contact the hotel prior to arrival to request a hypoallergenic room.
Rooms are serviced every other day beginning the day after your arrival. We alternate between Express Service and Full Service. For customized service outside of the standard days please contact the front desk.
Yes.
No, the hotel does not offer room service.
No, each room features a sofa sleeper
No, our rooms do not have microwaves in them. The hotel does have a microwave for guest use in the lobby.
Yes, our TV’s feature an empty HDMI port for guest use.
Parking, Travel & Transportation
Kansas City International Airport, 38 miles
No, the hotel does not offer shuttle service.
Taxi, Uber, Lyft, and airport shuttle service providers.
No, the hotel does not have an EV Charger.
Hotel Facilities
No, our outdoor pool is seasonal. Normal operation is Memorial Weekend through Labor Day Weekend. Please contact the hotel for more information on opening and closing dates.
The hotel has a seasonal outdoor pool.
WiFi & Digital
Yes, each guest room offers StayCast.
Yes.
Families & Groups
Yes, the hotel does have a limited number of connecting rooms (Kings connecting to Doubles). Please contact the hotel for more information.
Yes, please contact the hotel sales department for more information.
Pets
Yes, please see our policies page here for our Pet Policy and fees.
No, the hotel does not allow cats.
Yes, the hotel welcomes Service Animals as defined by the Americans with Disabilities Act.
Accessibility
Yes.
Yes.
Booking & Policies
Cancellation and change policy’s will vary by rate plan booked, please check each rate plan for its cancellation/change policy.
Yes, a limited number of early check-ins may be available. Please contact hotel for more information and fees.