FAQs
General FAQ
Check-in begins at 4:00 PM. A valid photo ID and credit card are required at arrival.
Check-out is at 11:00 AM.
Complimentary WiFi is available throughout the hotel.
Hotel Experience & General Information
Enjoy our complimentary 24/7 airport shuttle. Pick-up/drop-off is on the airport’s upper roadway at red hotel shuttle/private parking signs. From baggage claim, go up one level. Shuttles depart the hotel every hour and half hour. During peak times or construction, waits may reach 45–60+ minutes—please allow extra time.
Yes. A complimentary daily breakfast is included for registered guests.
Yes. The hotel offers apartment-style rooms with kitchens and flexible living spaces.
Yes. In-room dining is available daily from 11:00 AM to 11:00 PM.
Rooms & Amenities
Many rooms and suites include fully equipped kitchens with a refrigerator and microwave.
Yes. Rooms include dedicated work areas with desks and seating.
Yes. In-room safes are provided for guest use.
Yes. Mini bars are available in all guest rooms.
Parking, Travel & Transportation
Yes. On-site self-parking is available for a daily fee. Please contact the hotel for current rates.
Rideshare services pick up and drop off near the hotel entrance.
Taxi / Rideshare is the easiest & fastest taking approximately 7 minutes and can cost on average between $20-$30 one-way (depending on traffic and demand).
Hotel Facilities
Yes. The hotel features a rooftop pool with food and beverage service available.
Yes. The hotel offers a full-service restaurant and bar, open daily from 11:00 AM to 11:00 PM.
Yes. A 24-hour fitness center is available on site.
WiFi & Digital
Yes. Complimentary WiFi is provided in guestrooms and public areas.
Yes. Guestroom TVs support personal streaming services.
Families & Groups
Yes. Cribs are available upon request and subject to availability.
Connecting rooms may be available. Please contact the hotel directly to request.
Pets
Yes. The hotel allows dogs in designated rooms for an additional fee.
Only dogs weighing 40 pounds and under are permitted. Two dogs may be allowed in a guestroom, provided that the combined weight of both dogs does not exceed 80 pounds.
Accessibility
Yes. Accessible rooms with mobility and communication features are available.
Yes. The hotel’s public spaces are designed to accommodate guests with disabilities.
Booking & Policies
Cancellation policies vary by rate and booking method. Please review your reservation details.
Yes. A valid credit card is required at check-in for incidentals.