
Environmental Sustainability
Caring for the planet is a natural extension of Hyatt’s purpose – to care for people so they can be their best. At Grand Hyatt Hong Kong, we are taking a number of steps to help make a difference. A Green Committee was created in 2022, with the purpose of leading the sustainability efforts of the hotel, formed by colleagues across all departments.
In 2024, we achieved the EarthCheck Benchmark Silver Accreditation. EarthCheck is the world’s leading scientific benchmarking certification and advisory group for travel and tourism. We shall continue to improve in achieving best practices in our operations and fight for the next accreditation from this leading authority.
Click HERE to view our sustainability policy statement.
Click HERE to learn more about our ESG initiatives.
Carbon Emissions and Water
We strive to operate our property efficiently to reduce emissions and water use. We use EcoTrack to track sustainability metrics including greenhouse gas emissions, energy, water, waste and recycling.
- Energy consumption for 2024 was reduced by 3.78% per sqm compared to our 2019 baseline.
- Active adjustment of air conditioning temperatures to reduce energy required for cooling.
- Lights are turned on in meeting rooms only when needed.
- Our daily operational reports are used to effectively schedule heating and cooling needs.
- Through our Conserve programme linens are changed every third day unless requested otherwise, and guests may choose to reuse towels by leaving them hanging.

Waste and Circularity
We work to reduce waste where possible.
- A total of 8,029kg surplus food were channelled to Foodlink Foundation in 2024, providing 19,267 meals to people in need.
- We collaborated with a home grown kombucha brand On The Wagon to brew sustainable kombucha using pineapple peels from our hotel. An average of 30kg pineapple peels are collected and upcycled every month.
- With the investment in Lumitics, a food waste management system, food waste in 2024 had reduced by about 50% compared to 2023.

Our Food Philosophy
Hyatt’s philosophy of Food. Thoughtfully Sourced. Carefully Served guides us in how we select ingredients that are better for people, communities and the planet.
- We are committed to increasing responsibly sourced seafood, with a focus on MSC and ASC certifications. 55% of our seafood inventory are being certified sustainable.
- 97% of our eggs are from cage-free sources.

CLIMATE-FRIENDLY PRACTICES
- We collaborate with local charity Zero Foodprint Asia to help regional farmers shift to more climate friendly practices. An additional 1% has been added to the bills at designated restaurants and bars, which are channelled towards supporting local farmers’ efforts to sequester carbon through regenerative agriculture and to grow more nutritious produce.
- We created a circular economy with an NGO, New Life Psychiatric Rehabilitation Association by giving them our coffee grounds and lobster shells to use as natural fertilizer used on their farm and we purchase the vegetables they grow.
- Oyster shells from our buffet outlet are also recycled to support The Nature Conservancy Hong Kong’s oyster reef restoration projects at the waters surrounding Hong Kong International Airport and Tolo Harbour.

Sustainability Policies
A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.
Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.
Disposable Guest Amenities
As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essential in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.
Bottled Water
To reduce the use of single-use plastics, our hotel no longer provides bottled water. Instead, you may easily fill your drinking vessel with drinking water available throughout the hotel.
