Hotel Policies

 

Resort Fee

A daily resort fee of $42.00 is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information. 

Access to the resort's heated pools, hot tubs and waterslides

In room refillable water bottle (2 per stay)

Hydration stations located throughout the resort

Premium high-speed internet access

24-hour Fitness Center with Peloton bikes and state of the art equipment

Beach essentials - chairs, umbrellas and towels

Sunscreen at pools

Daily koi fish feeding

Fire pit experiences

Fitness Classes (Seasonally)

Outdoor Movies (Seasonally)

Cosmic Sliding (Seasonally)

Dig It! Interactive sand castle building (Seasonally)

2 for 1 half day bike rental at Toes on the Nose

In room refrigerator, safe and coffee/tea setup

In room Chromecast streaming service

Surfboard, golf club and luggage storage

Boarding pass printing

Local & toll-free calls

Incoming & outgoing fax service

Personalized guest request texting service for 24 hour assistance

 

Hygiene and Safety

Hyatt Regency Huntington Beach Resort & Spa is committed to caring for our guests, colleagues and customers, as your safety and well-being is always a top priority.  We continue to closely monitor the COVID-19 situation, remain vigilant, follow procedures and protocols developed in consideration from various health organizations including the World Health Organization (WHO), U.S. Centers for Disease Control and Prervention (CDC), local authorities and other leading organizations and experts.

The following steps have been taken to ensure your health and well-being so you can enjoy our Surf City experience.

Beach and Pool Modifications

• Reserving pool chairs is not allowed.  Any unattended items will be turned in to  Lost and Found after 15 minutes. No glassware, coolers or outside food and beverage is permitted at any of our pool areas. 
• Poolside cabanas are available at both Mankota's and Slyder's, a perfect poolside getaway.  Please visit :  hyatthuntingtonbeach.ipoolside.com
• Beach amenities are available at the Beach Hut daily located on the bridge to the beach or our Concierge on Fri-Sun. from 10 to 5 and Mon.-Thurs. from 11 to 4.
• Beach bonfire service is available daily from 6:30 to 9:30 p.m. for reservations, please visit: hyatthuntingtonbeach.ipoolside.com Pacific View fires are available on property and Beach Bonfires are available on the sand.  

Pacific Waters Spa and Fitness Center 

 Our spa is open daily from 9 to 6 p.m. for services and all amenities -- steam, sauna and whirlpool.  Our Fitness Center is open for 24/7.

Pet Policy

• Only dogs weighing 50 lbs or under will be permitted.  Service dogs excluded.
• A pet information card must be filled out at check in.
• A reservation inclusive of a dog must be made three days in advance of arrival.
• Dogs are not allowed in restaurants or pool areas (service dogs excluded)
• There is a $175 charge per stay up to six nights.  And additioanl $175 service charge will apply from day seven through 30
• Two dogs may stay in a guest room, provided that the combined weight of both dogs does not exceep 75 lbs
• Specific designated rooms have be assigned as pet friendly
• Be advised that your dog(s) must always be on a leash while on property
• Our dog-friendly property map is provided and indicates locations where dogs are permitted on and aound the property -- in consideration of others please clean up after your dog
• Your room has been especially prepared for our special pet guest and includes food and water bowls, a pet pillow and a pet-friendly door hanger.

Parking and Shuttle Services

Valet parking is available for $49 per night. $7 parking is available for guests with Pete's Sunset Grille, Watertable or Pacific Waters Spa validation. Please inquire upon arrival for alternative parking options.  Daily shuttle service is available and is $5 per person.

Smoke and Vape-Free Resort

Please note that our entire resort is a smoke and vape-free environment, including your guest room and balcony or terrace.  Smoking and vaping are only permitted in designated smoking areas outside the resort perimeter.  In the event it is determined that smoking or vaping takes place inside a guest room, a smoking fee of $500 will be placed on your guest room folio at management's descretion.

Please note that all of these items are subject to change as local and state government guidelines continue to develop.  If you have any questions for concerns, please call the resort at (714) 698-1234.

 

Cabana Rental Cancellation Policy

Reservations must be cancelled within 24 hours to avoid a cancellation fee. In the unlikely event that you have to cancel during the 24-hour period, a cancellation charge equal to 50% of the rental fee will be incurred. No shows will be charged full rate of cabana. All pricing is subject to change.