Policies

Caring for your Wellbeing

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind.
They include:

In-Room

Family Together

In-Room

  • Sanitization of high-touch areas using a high-grade disinfectant
  • Increased frequency of cleaning air filters
  • Alcohol wipes provided in your amenities
  • Hand sanitising gels available at the Front Desk

Dining Outlets

Lounge Couple and Wine

Dining Outlets

  • Implementation of a comprehensive food safety management system
  • Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system

Check-in

Leisure Travelers

Check-in

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Hand sanitizing gels for guests’ use
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.

Pet Policy  

No pets are allowed in the hotel during your stay.