The Elms Hotel & Spa

Hotel Policies | The Elms Hotel & Spa | Destination by Hyatt

Hotel Policies

Resort Fee

A daily resort fee of $25 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

  • Premium internet access
  • Chilled pool amenities and organic sunscreen (Memorial Day to Labor Day)
  • In-room coffee, tea and water
  • 24-hour fitness center
  • On-site parking
  • Outdoor pool and hot tub
  • Indoor pool and hot tubs with 24-hour access
  • Weekly wellness classes
  • Welcome beverage
  • Access to EV charging stations
  • Self-guided Hall of Waters tour
  • Seasonal herb and vegetable garden experience
  • VIP access to Fence Stile Winery plus 10% discount
  • VIP access to Excelsior Springs Golf Course with special rates for Elms guests plus 20% discount in pro shop
  • Pool toys and floats
  • Yoga mats on request
  • Meditation garden, lawn games and hammocks
  • Use of hotel bicycles
  • Use of in room luxury robes. 10% retail discount on purchase of robes from spa boutique.

Pet Policy

Your pets are welcome at The Elms Hotel & Spa, a pet-friendly hotel in Excelsior Springs. The fee is $100 per pet per room for up to three days, with a maximum of two pets per room. The maximum weight is 75 pounds per pet. Guests are responsible for cleaning up after their pets and responsible for any damages caused by their pet. Pets must be leashed at all times when not in the guest room.