Hotel Policies

Sustainability Commitment

Minimizing plastic use and going local have been our priority since day one. We eliminate single-use packaging and container in rooms & restaurants and opt for environmentally friendly alternatives.

In an effort to reduce food waste and engage with Hyatt’s food philosophy – Thoughtfully Sourced, Carefully Served – we prioritize collaborating with suppliers that share our values and commitment to responsible business practices, and work closely with them to identify more sustainable options whenever possible and use as much as 70% local products for our food and beverage supply.

We also use a variety of scales to monitor the expense and requirements of the resources served to guests, maximizing available sources and taking care in selecting each ingredient to reduce food waste.

LEARN MORE about our Food Waste Policy.

Click to see the Pledge Food Waste Report and Total Emission CO2 Report

 

Fruits Policy

Durian and dragon fruit are prohibited within the resort premises, including guest rooms, due to the risk of permanent stains, damage, and strong odors. Guests found bringing durians may be subject to a cleaning fee or penalty.