World of Hyatt

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5.0/5

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Luxury closed to nature!

Love the room! Sharing facility with Hyatt nearby! Great place to enjoy quality time with small circle of friends. Price on the upper range though, sufficient for 1 or 2 night stays to enjoy the calmness in Bali....

December 2023|LikeA9

Perfect andaz Bali

Perfect resort experience! Andaz Bali values my globalist status. I got early check in, room upgrade to suite without asking, welcome gift, free breakfast. My kids enjoyed kids club and activities. Staff are friendly and helpful. We will definitely come back next time in Bali. I would rate Andaz 10 ...

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December 2023|steveyyf2023

Excellent hotel

Excellent hotel and staff. Excellent location right at the beach and fishermans restaurant. No noise from jet ski's and planes etc. We liked the design of the hotel room and no noise from the other rooms and of airco. Local and western a la carte breakfast, so no long lines for the coffee machine et...

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December 2023|johnkoning70

Vacation

Best services and facilities. All of the staff are very helpful and the room was very clean. The food also taste good. Close to the beach and could enjoy free beverage and cookies in the lounge. The lounge staff Evelyn was very friendly. She recommend us beverage and share us the information about t...

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December 2023|ovianaaurora

The bery best in accommodation! Superb setting in Sanur

It will be difficult to find a property with higher standards than that of the Hyatt Andaz, simply stunning attention to detail, perfectly positioned! Delicious food, the rooms are sublime with everything one would ever want! ...

December 2023|ZoZoMelbourne

Excellent services and calm

I came to Andaz with my family The greeter welcome us are very helpfull and we dont have to wait too long because our room is ready The staff also explained to us about the hotel very clear and helpfull....

November 2023|FASvacay

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear FASvacay, We're delighted to have hosted you and your family at our 'Village'! It warms our hearts to hear that our greeters provided a helpful welcome, ensuring a seamless check-in experience. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay Thank you for choosing Andaz Bali, and we look forward to welcoming you and your family back for more memorable moments! Matur suksma, Marc Walz Hotel Manager

Andaz Bali Nov 2023

What a great property. Staff and food are great. I would recommend a visit. We ended up being upgraded to a one room villa and if / when we go back would probably book that room type again even without the upgrade. The facility is new and fresh, I can't think of anything to improve on at this po...

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November 2023|John H

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear John H, Thank you for your wonderful review! We're thrilled to hear you had a great experience at our 'Village'. It's fantastic that you enjoyed our staff's hospitality and the delicious food. Your kind words about our new and fresh facilities mean a lot to us. We can't wait to welcome you back for another exceptional stay. Matur suksma, Marc Walz Hotel Manager

A Modern, Clean and Beautiful Resort

We really enjoyed our stay at Andaz and would recommend to friends and family. Our room was spacious, clean and catered to our needs. The service was quick and friendly. Only a few minor things we would have preferred (i.e., more signage or maps to indicate where things are etc) but that is more a p...

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November 2023|kurljarn

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kurljarn, Thank you for choosing Andaz Bali and taking the time to share your experience! We're delighted to hear you enjoyed your stay in our spacious and clean rooms, tailored to your needs. Your feedback about signage is valuable, and we appreciate your perspective. We're also thrilled that you found our resort to be a modern, clean haven with beautiful scenery. It was our pleasure hosting you, and we look forward to welcoming you back at our 'Village'. Matur suksma, Marc Walz Hotel Manager

Good New Hotel in Sanur

Good Services, good food on breakfast and dinner as well, and very clean room. We can also experience bike trough rental in Andaz hotel and can go bike on the Sanur beach side It was a very nice experience to stay in Andaz Sanur....

November 2023|Balung84

Would be back in a heartbeat

Lovely suite. Decent living room with chromecast. Free minibar (except alcohol) with re-fill. 2 toilets & bathroom with huge bathtub and bathbomb! Nice touch on the greens with floor to ceiling glass from the shower. Rather comfy bed and pillow. Not those super flat ones that you have to fold it to ...

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November 2023|ctwong32023

Stunning hotel

The hotel is absolutely beautiful. Stunning grounds and a peaceful escape from the busy road and surrounds. The staff, pools, restaurants, are all serene and lovely. We will definitely be back and will stay longer next time....

November 2023|reggieos

Blissful and Sedate Family Holiday

First time in Sanur and staying at Andaz which is still pretty new. Everything is just perfect from the spacious room, with balcony, luxirious bed and gorgeous huge bathroom with separate japanese style bidet. It's end of 6 days trip from Ubud luxurious villa and kuta so the Andaz stay have just b...

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November 2023|Exploration809293

Andaz Bali

I'm a World of Hyatt Lifetime Globalist and this is my favorite Hyatt property by far. The resort is amazing. Great property and facility, accomodations and rooms, food and a very special staff. The resort has everything but the staf keeps me coming back....

November 2023|santacruzcalifornia

awesome experience and great hotel

everything is just simply perfect. mini bar is free for snack and soft drinks and pond are super clear (compared with other hotels i stayed in bali) . Extra security when enter the property and very spacious room with day bed and perfect for vacation. ...

November 2023|Doris H

A Picturesque Honeymoon

We stayed at Andaz Bali for our honeymoon and it did not disappoint - everything from the hospitality to the food was spectacular! The staff were very warm and friendly, and their attentiveness to our needs was above and beyond. The resort as a whole was wonderful - extremely well-kept, lush, clean,...

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October 2023|Cody C

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Cody C, Congratulations on your honeymoon, and thank you for choosing Andaz Bali to be a part of this special occasion! We're thrilled to hear that you found everything, from our hospitality to the food, spectacular. It's wonderful to know that our staff's warm and friendly service and attentiveness exceeded your expectations. We take pride in our well-kept resort, and we're delighted you appreciated the lush, clean, and aesthetically pleasing surroundings. It's great that you enjoyed the quieter side while still having access to activities. We can't wait to have you return to Bali in the future. Wishing you a lifetime of happiness together! Matur suksma, Marc Walz Hotel Manager

Excellent

Cannot recommend Andaz enough, every single aspect excellent, staff so genuinely polite, genuine happy smiles and willing to go to any length to make you feel relaxed . For me also i check out the cleanliness of the rooms and eating areas, couldn't fault. The food handling in the food prep area...ex...

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October 2023|princessmary2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Princessmary2023, Thank you for taking the time to write your kind comments on TripAdvisor. We're thrilled to hear you had such an excellent experience at Andaz Bali. Thank you for your kind words and appreciation of our staff and cleanliness. We can't wait to welcome you back soon at our 'Village'. Matur suksma, Marc Walz Hotel Manager

Relaxing and luxurious!

The hotel is a lovely modern complex but with a traditional balinese feel. Staff are all very friendly and always available for any needs. The breakfast was amazing with great service. The rooms were very comfortable and clean....

October 2023|rachelr232023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear rachelr232023, Thank you for sharing your feedback. We're delighted to hear that you enjoyed our modern yet traditionally inspired complex and found our staff to be friendly and attentive to your needs. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Also, it's great to know that you had an amazing breakfast experience with excellent service and that your room was comfortable and clean. We hope to welcome you back to Andaz Bali for another wonderful stay in the future. Matur suksma, Marc Walz Hotel Manager

Great get away

If you're looking for a tranquil relaxing vacation, this is the place for you. Everything from the room to the pool side services to the attentiveness of the staff were excellent. I look forward to my next trip to Bali, I'll definitely be staying here....

October 2023|jayson521

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear jayson521, Thank you for your kind words! We're thrilled to hear that you had such a tranquil and relaxing vacation with us. It's wonderful that you enjoyed our rooms, poolside services, and the attentive staff. We can't wait to welcome you back on your next trip to Bali. Matur suksma, Marc Walz Hotel Manager

Excellent

This is a relatively new hotel. The setting of the resort allows everyone to have their own space. Feeling quiet and peaceful. Staff are very attentive. Restaurant food is good and creative. Most importantly, price is very reasonable....

October 2023|tankokhui

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear tankokhui, Thank you for taking the time to write your kind feedback on TripAdvisor. We are very thrilled to hear that you enjoyed your stay at Andaz Bali. Your kind remarks regarding out resort’s setting, attentive associates and great foods, are highly appreciated! Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Wonderful Resort!

We are big fans of the Andaz brand and have stayed at their properties in Costa Rica, Mexico and Hawaii. The Andaz Bali did not disappoint. The staff were wonderful - so helpful and friendly. The resort is relatively new and the in great condition with very stylish rooms and decor in the restaurant...

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October 2023|Chicag0J0n

Great hotel!

It'll be hard to find a better "standard" room anywhere in the world. Kind people working there all responsible for maintaining a beautiful resort to have your stay @ while experiencing great service. ...

October 2023|Chris S

Just Wow!

From the minute we checked in for our vacation, we were treated warmly, attentively, and seamlessly throughout our 6 night stay. The restaurant staff quickly got to know us during our morning breakfast to make sure we were able to try all the great dishes both on the menu, and specials. by the s...

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October 2023|shivach2023

Exceptional

Absolute pleasure of staying at Andaz Bali, I can't say enough about the exceptional experience I had. From the moment I stepped through the doors, I was greeted with warmth and hospitality that made me feel like a valued guest. The hotel's impeccable cleanliness and attention to detail were immed...

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October 2023|Vladarean

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Vladarean, Thank you for taking the time to write your kind feedback on TripAdvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

What an amazing stay at Andaz!!

Very welcoming and friendly staff, room has great ambiance, pool is clean, shore is clean, great restaurants, walking distance to restaurants and shops outside the hotel. Has a beautiful kids club for children to play. ...

October 2023|pressie2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Pressie2023, Thank you for sharing your stay experience on TripAdvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

fantastic gem of sanur

back to this place - awesome vibes, staff are very friendly, rooms are clean - aircon is well maintained and cold; hot showers; fantastic breakfast (we were expecting it since breakfast *is* very expensive here) and Andaz did not disappoint; my husband loved the free mini-bar snacks and drinks and w...

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October 2023|KoalaCherr88

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear KoalaCherr88 Thank you for taking your precious time to share your stay experience on TripAdvisor. It is a great pleasure to learn that you had a marvelous experience stay with us and enjoyed our resort’s concept, facilities and the warm hospitality extended by our team members. Thank you once again and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Excellent 5 star Beach front in Sanur

The Andaz is a beautifully appointed 5- Star hotel in the (in my opinion) best area of Bali —Sanur. The room was immaculate, the food delicious, & the staff fantastic. We had a great time & will return....

October 2023|Clinton4bigpond

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Clinton4bigpond, Thank you for your wonderful reviews on TripAdvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Thank you for choosing Andaz Bali and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Amazing stay at Andaz, can’t wait to go back.

Kids club was amazing. My daughter loved it. Rooms were spacious and clean. Breakfast was excellent, super! Pool was really nice. Overall a lovely family hotel. Would recommend to friends and family. Loved loved our time there. ...

October 2023|citahapsari

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Citahapsari, Thank you for sharing your stay experience on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Best Stay in Bali!

If you are looking for a staycation, this is the right place. When you arrived, you would be greeted by warm welcomes from the team. As you wandered around all of the areas in this hotel, you would be at total ease, as the vibe was surprisingly really homey. I went together with my husband, and this...

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October 2023|wiriadycynthia

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Wiriadycynthia, Thank you for your wonderful reviews on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Thank you very much for highlighting our breakfast concept. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you for choosing Andaz Bali and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Outstanding Hotel

We had a 10 day stay at Andaz and couldn’t be more happy; the resort was beautiful, the staff outstanding and nothing was any trouble whatsoever. We could’ve stayed in our Pool Villa for the entire trip but we made the most of the Fishermans Club on the beachfront, great food & beverages. We’ll be m...

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September 2023|Ian W

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ian, Thank you for taking your precious time to share your stay experience on Tripadvisor. We are extremely delighted to learn that you had an enjoyable stay and you were also impressed with our resort concept, facilities and the exceptional service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ for many more visits. Matur suksma, Marc Walz Hotel Manager

What a resort…Andaz by Hyatt at sanur

Brilliant property with stunning chic interiors. The curated breakfast served on your table is beyond words. Will surely visit again. Already recommended to my family and friends who have travel plans next month....

September 2023|Adyboy121

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Adyboy121, Thank you for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that you had an enjoyable experience with us and thank you for your nice comments on our resort concept and design as well as our breakfast concept and our service extended by our team members. Thank you for recommending Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Loved our stay at this beautiful resort!

We absolutely loved our stay at Andaz Bali! The resort and facilities are great and the grounds and gardens are absolutely beautiful. The gardening team is doing a great job. Our one bed pool villa was really amazing. Beautiful furniture and decor and large spacious bathroom with the most amazing t...

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September 2023|Kirsty_Prince

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kirsty Prince, Thank you for taking your precious time to share your stay experience on Tripadvisor. We are extremely delighted to learn that you had an enjoyable stay and you were also impressed with our resort concept, landscape and facilities as well as our kids and resort activities. Thank you very much for your additional feedback in regards to the lack of sun loungers as well as the juices and smoothies quality. Rest assured, the points you have highlighted have been shared internally as these helps us to identify the areas we can improve. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Beautiful Hotel

Beautiful resort located along the beach. Staff are friendly and helpful We enjoyed our stay here and glad we picked this hotel. You can watch a eye-catching sunrise from the hotel beach. Food and drink prices are a bit high but the quality is excellent. Beach is OK and kept relatively clean....

September 2023|Michael H

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Michael H, Thank you for your reviews and ratings at Tripadvisor. It is a great pleasure to hear that you had an enjoyable stay here at Andaz Bali and thank you for your nice comments and compliments on our resort’s concept, facilities and the service as well as the sunrise experience from the beach side of the resort. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back for another relaxing experience. Matur suksma, Marc Walz Hotel Manager

Sanur Serenity

We stayed for a week in a suite at this exceptional resort and I cannot recommend it highly enough. Everything about it was of the highest quality, the rooms, the food and variety thereof, the grounds, the location, the attentive staff. Worth every penny!...

September 2023|aussiepat2015

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Aussiepat2015, Thank you for choosing Andaz Bali for your preferred accommodation in Bali. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments and compliments on our resort concept, facilities and the service extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Great Resort

Fantastic Resort, really enjoyed our stay and will definitely be back. No need for an upgraded room, standard ones are great. Pool was good, Sandy beach area near pool was ok, needs another entry to pool on the other side near the chairs. Pool menu could use either more options, or rotating on dif...

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September 2023|T P

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear T P, Thank you very much for your reviews on Tripadvisor. It is a great pleasure to learn that you had an enjoyable stay with us and thank you for your kind words and compliments on our resort concept, facilities and the service. Thank you for your feedback in regards to the additional pool entry and pool menu. We do appreciate your comments as these helps us identify the areas we can improve. Thank you once again and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Gorgeous property with excellent staff service

Gorgeous property. This is my second time staying at Andaz Bali and they never disappoint. The suite is beautiful and smells great. Breakfast menus are delicious. Seafood at Fisherman's club is excellent. Highly recommended property in Sanur and will return. ...

September 2023|drkhalifamusa

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Drkhalifamusa, Thank you for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that you had another enjoyable experience with us and thank you for your nice comments on our resort concept, facilities and food quality. Thank you very much for highlighting our warm hospitality extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back soon for the third and many more visits. Matur suksma, Marc Walz Hotel Manager

Do yourself a favour and stay at the Andaz

We moved hotels when we got to Sanur and boy we couldn’t have been happier with our choice. The two were worlds apart and we were so happy to finish our holiday on such a high!! Everything exceeded our expectations from our very first foot in the door. ...

September 2023|591hello

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear 591hello, Thank you for your excellent ratings and reviews on Tripadvisor. We are very happy to know that your stay at Andaz Bali has exceeded your expectation and that you were also impressed with our resort concept, facilities and the service from the moment you arrived until departure. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to welcoming you back soon for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

An Outstanding Experience

The team is outstanding. Every interaction is heartfelt and professional. The breakfast offering is extensive and delicious. The accommodation is comfortable, clean and generous. The grounds are manicured and the facilities are well kept. I would not hesitate to recommend this property to family and...

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August 2023|gfinchina

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Gfinchina, Thank you for choosing Andaz Bali for your accommodation in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, landscape and facilities as well as the warm hospitality extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

a marvellous experiece

We can recommend the Andaz Bali to anyone. The hotel facilities are amazing and the whole staff is very attentive and helpful. We experienced a problem regarding the glutenintolerance of one of the children but after contacting the manager everything was most satisfactorily corrected. The à la carte...

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August 2023|lucd935

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear lucd935, Thank you for taking your precious time to share your stay experience on Tripadvisor. It is a great pleasure to learn that you had a marvelous experience stay with us and enjoyed our resort’s concept, facilities and the warm hospitality extended by our team members. Thank you for your feedback in regards to the limited sunbeds and facilities on the beach. Rest assured, the points you have highlighted have been addressed internally as these helps us to identify the areas we can improve. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Stunning New Bali Hotel

We have been to Bali many time's and stayed in many 5 star hotels. Andaz is new and clean and was perfect for our family. The food and the landscaping were clear standouts. It’s not too big but big enough that there are multiple places to dine or relax. Alternatively if you want to leave the hotel y...

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August 2023|matt212023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Matt212023, Thank you for choosing to stay at Andaz Bali. We are most delighted to learn that you had a pleasant stay with us and enjoyed our resort's concept, facilities and the service extended by our associates. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you and we look forward to welcoming you back for another relaxing stay soon. Matur suksma, Marc Walz Hotel Manager

Beyond expectations

Having come from noisy Legian the Andaz was quiet serenity and luxury. Large comfortable rooms, beautiful garden view and balcony, beautiful, large free-standing bath and rain shower. Complimentary water and all-you-can-eat al-carte breakfast, where every item was delicious. We were blown away by th...

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August 2023|_VivvyS

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear _VivvyS, Thank you for taking your precious time to share your stay experience on Tripadvisor. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments and compliments on our resort concept, facilities, amenities and exceptional service extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back to our ‘village’ for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

Fabulous place to stay

Fabulous hotel. The breakfast was incredible. Had some fantastic meals in the other restaurants. The room was immaculate and had everything you would need. The staff were friendly and helpful. Our holiday couldn’t have been more perfect. Would definitely stay there again....

August 2023|nlmithompson

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Nlmithompson, Thank you for choosing Andaz Bali for your accommodation in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, meal and breakfast quality as well as the warm hospitality extended by our team members. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to the pleasure of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

A delightful stay

What a lovely serene surprise the Andaz is. The grounds are beautiful and the staff incredibly helpful. The rooms were well appointed. The only down side was the dinner was very expensive but other than that I could not fault this lovely hotel ...

August 2023|Nikstartravels

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Nikstartravels, Thank you for your lovely reviews and ratings at Tripadvisor. We are very happy to learn that you had an overall pleasant stay with us and thoroughly enjoyed the resort's concept and facilities. Thank you very much for highlighting our friendly service extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you very much for your feedback in regards to our restaurant prices. Once again thank you and we look forward to welcoming you back for another relaxing experience. Matur suksma, Marc Walz Hotel Manager

Amazing hotel with very friendly staff

Highly recommend a stay here. It is a beautiful hotel, with multiple restaurants and at a stunning, peaceful location. The staff is extremely friendly. And the kids club is very clean and again with very friendly staff. ...

August 2023|katharinaeheller

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Katharinaeheller, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that you had an amazing stay with us and thank you very much for your kind words and compliments on the resort concept and location, facilities as well as our exceptional services extended by our team members. I am sure it will add further motivation to each and everyone’s of us to create memorable experiences for all our guests. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Exceptional hotel in Sanur

We stayed for 10 days at Andaz; initially in a deluxe king room and afterwards were upgraded to a lagoon suite. The upgrade was requested upon check-in, as by the time of the booking only the king room was available. Both of the rooms were absolutely amazing, a very interesting mixture of traditiona...

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August 2023|sashopova

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Sashopova, Thank you for taking the time to share your stay experience at Andaz Bali. We are most delighted to learn that you had an enjoyable stay and you were also impressed with our resort concept, facilities, wide variety of different dishes served during breakfast at Wok Wok and the exceptional service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Luxurious getaway in Sanur

Andaz Bali in Sanur is a great place to spend your holiday. We were upgraded to a suite with private pool access and this room is spacious with an amazing bathroom. I slept so well in that room, the duvet cover material was silk, so soft! Their breakfast is full with special twists to traditional fo...

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July 2023|TanjaSmits

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear TanjaSmits, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall excellent stay with us and thank you very much for your kind words and compliments on our resort concept, restaurant and food quality as well as the warm hospitality extended by our team members. It is also nice to hear that you enjoyed our facilities, especially your suite lagoon access. Please do come back soon. We look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Awesome stay

``The resort is as I expected, awesome! Staff were v friendly and helpful. Rooms were spotless. The food was awesome especially at the Fishermans Club, one criticism, when we ordered the Captains Seafood that was there was n't any lobster served as per the menu and there was skewered prawns served i...

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July 2023|shotokan_63

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Shotokan_63, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you for your kind words and compliments on our resort concept, facility and the service. Thank you for highlighting our exceptional service extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you for your feedback in regards to the Captain Seafood at Fisherman’s Club. Rest assured, the point you have highlighted has been addressed internally as this helps us to identify the areas we can improve. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Fabulous!

Relaxing, peaceful, Great location, wonderful staff. Would definitely visit again and highly recommend. Special acknowledgement was made for our wedding anniversary which was much appreciated. If there was only one thing we could change... heating the pool a little, it was too cool for swimming a...

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July 2023|Tracey F

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Tracey F, Thank you for choosing Andaz Bali as your accommodation for your wedding anniversary celebration. We are very happy to learn that you had an overall pleasant stay with us and thoroughly enjoyed our resort's concept, facilities and our services. At Andaz, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you for your feedback in regards to the swimming pool temperature. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another relaxing experience. Matur suksma, Marc Walz Hotel Manager

No need to leave the village

Had a great 5 day stay at the Andaz. Well laid out hotel with lovely pool near the beach. Used the free bikes to hire and explore nearby on a couple of occasions. A la carte breakfast superlative. Room amazing with great bathroom and nice outside balcony....

July 2023|Kiwi_Colin

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kiwi_Colin, Thank you for taking the time to share your reviews on Tripadvisor. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, facilities and the service. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Excellent experience at Andaz Bali

We have stayed with Hyatt in Bali many times at the Bali Hyatt Regency and Bali Grand Hyatt. First time at Andaz Bali and really enjoyed it. Modern rooms with great amenities (complimentary soft drinks and snacks from minibar, huge TVs, great outdoor space). Very nice breakfast (not buffet, but g...

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July 2023|Kusama W

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Chris, Thank you for taking the time to post your stay experience on Tripadvisor. We are most delighted to learn that you had an enjoyable stay with us and you were also impressed with our resort's concept, facilities, amenities and the service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to the pleasure of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Andaz Bali is best in show

The friendliest and most professional staff in the world, fantastic food with a ton of on campus variety, beautiful garden resort that teleports you to paradise, tons of amenities, beautiful rooms that would cost you 10x more elsewhere, top of the line in-resort services, eye-popping views, constant...

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July 2023|austincornell2

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Austincornell2, Thank you for posting an excellent review at Tripadvisor. It is a great pleasure to hear that you had a pleasant experience at Andaz Bali and thank you for your kind words and compliments on our resort concept, facilities, amenities and the service. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Hotel Manager

Exceptional hotel

On arrival everything was arranged and I was welcomed with a lot of amazing smiles. During my stay the staff were very helpful. The resort is in a wonderful and tranquil location. Afternoon sunsets are a must at the beachside seafood bar and restaurant. ...

July 2023|Mark P

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mark P, Thank you for your excellent reviews and ratings at Tripadvisor. It is a great pleasure to hear that you had an enjoyable stay here at Andaz Bali. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Thank you very much for highlighting exceptional service and sunsets experience from the beach side of the resort. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Attention to detail throughout

Everything about Andaz Bali was perfection. The architecture and surroundings inspired by Balinese village was beautiful. Details throughout were carefully crafted to make you want to find out more about Bali culture and people. Our suite was spacious and well appointed. The bathroom was beautiful! ...

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July 2023|Sagriffiths2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Sagriffiths2023, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that all aspects of our service and facilities contributed to an excellent experience for you and thank you very much for your nice comments on our resort concept, architect and facilities and surrounding. Thank you very much for highlighting our breakfast concepts and warm hospitality extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Amazing Andaz

From the moment you arrive you can sense that Andaz is special. The Balinese style architecture is nicely meshed with contemporary luxury and set in beautiful surroundings. Couple that with staff who are incredibly friendly and accommodating and you have the perfect getaway. If you are looking for ...

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July 2023|432michaeln

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Michael N, Thank you for taking the time to share your stay experience on Tripadvisor. We are extremely delighted to learn that you had an amazing stay and you were also impressed with our resort concept, facilities and warm hospitality extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another relaxing experience. Matur suksma, Marc Walz Hotel Manager

Just beautiful!

We had the most amazing holiday at Andaz. The food was incredible (especially breakfast); the staff were very responsive and helpful; and the rooms and property are absolutely stunning. We will return!...

July 2023|TheJuddCrew

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Hayley, Thank you for choosing Andaz Bali as your preferred accommodation during your recent holiday in Bali. We are most delighted to hear that you had an overall amazing experience with us and thank you very much for highlighting our resort concept, facilities, breakfast concept and quality as well as the service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Like being in heaven

My first time at the Andaz Bali and I was so impressed with the experience. Even though it rained for two of the days we stayed, the resort is nothing short of magnificent. The food is superb, and the chefs so accommodating of all of our dietary choices. The property itself is breathtaking, with bea...

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July 2023|madteds

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Madteds, Thank you for taking the time to share your stay experience on Tripadvisor. We are extremely delighted to learn that you had a fabulous stay and you were also impressed with our resort concept, facilities, amenities and food quality at our restaurants, Thank you very much for highlighting our excellent service extended by our team members, especially Agung, Oming, Ayu, desu and Pras. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Outstanding hotel

Andaz is a beautiful hotel with wonderful people who are always warm and accommodating. We were on holiday with our 11 month old baby and the staff were so welcoming of her and were always offering to help. A cot was provided and the room layout was great for having a baby in with us (no creaking ...

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July 2023|yvetteleigh

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Yvette, Thank you so much for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our resort concept, facilities, food quality and the service extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Relaxing holiday with family

When we booked Andaz Bali for our family vacation we expected a certain quality of hotel property, overall experience and service, and the hotel did not disappoint at all. Bali itself is great but our vacation was made all the more special because of where we chose to stay. Beautiful property, lovel...

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July 2023|snigdha_singh

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Snigdha_singh, Warmest greetings from Andaz Bali. We are very happy to hear that you had an overall enjoyable stay with us and thank you for your nice comments about our resort concept, facilities and the service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

This is the one to beat

There are hotels, there are resorts, and there is Andaz Bali. This one stands above and beyond any place I have ever stayed. From the unique check-in process where you actually don't have to stand in lines and instead get to sit down and served with drinks, the guided tour of the room to impress us ...

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July 2023|SteelRing

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear SteelRing, Thank you for taking your precious time to share your stay experience on Tripadvisor. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments on our resort concept, facilities and exceptional service extended by our team members. Thank you much for highlighting our breakfast concept and food quality at Fisherman's Club. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back to our ‘village’ for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

Most Luxurious Hotel

I very much enjoyed my stay. The place was very comfortable, clean and beyond exceeded my expectations! I loved the complimentary breakfast. The staff were so helpful and friendly. You will love it here!...

June 2023|leogtang

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Leogtang, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are most delighted to know that you had an enjoyable experience at Andaz Bali and also enjoyed our resort facilities and breakfast concept as well as our services extended by our team. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Perfect 7 night stay.

Wonderful 7 night stay. Incredible gracious and attentive staff. From the front desk to restaurant staff to the gardeners. Special shout out to the cleaning and turndown staff that did a great job keeping our beautiful room in top shape and resupplying water and snacks. Thank you, Chef Sandhy and A...

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June 2023|Jeff S

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jeff S, Thank you for your excellent reviews and ratings at Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Thank you very much for highlighting our breakfast concept and quality as well as our attentive service extended by our team members, especially Housekeeping Team, Chef Sandhy and Chef Agus. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Wonderful property!

Great rooms. Lovely bathrooms. Japanese style loos. (You know the fountain!) Completely immersed in the Bali culture. Lots of local produce and ingredients. They use fleur de sel from the east coast of Bali, lovely. Local vanilla. Awesome. Now, the breakfast. The breakfast... a la carte buffet...

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June 2023|chef275

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Chef275, Warmest greetings from Andaz Bali. It is a great pleasure to hear that you had a wonderful experience with us here at Andaz Bali and you were also impressed with our resort concept and facilities as well as our breakfast concept and quality. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you very much and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Great stay in Andaz

Great hotel for families and even non-family who wants to relax. Location is great, Sanur is not as crowded and it has a lot to offer with only less than 40min to get to the airport. For families, I recommended eating in Pizzeria in Hyatt hotel (you can walk along the beach to go there). Pizza and p...

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June 2023|Lazarus367

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lazarus367, Thank you for sharing your stay experience on Tripadvisor. We are most delighted to learn that Andaz Bali is a great place to relax for families and non-families and we also truly appreciate your kind words and compliments on our resort, location and service extended by our associates. Thank you for your recommendation on dining at Pizzaria, located at our sister hotel, Hyatt Regency Bali. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Amazing Stay

Andaz Bali is shaping a very high standard of Andaz for our future stay. We will definitely compare other Andaz with the one in Bali, since they were exceeding all of our expectations. We took 2 unit of 2BR Beachfront Villas, and traveling with elder who is on wheelchair. They created a custom ramp ...

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June 2023|KevinTRUVI

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear KevinTRUVI, Thank you very much for choosing our Beach Villa, one of the best of the very best villa that we have at Andaz Bali. It is a great pleasure to learn that you had an overall pleasant stay with us and you were also impressed with our Beach Villa design and facilities as well as our resort concept, breakfast quality and the service. Thank you very much for recommending Andaz Bali to Tripadvisor Readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Perfect Bali Beachside Hotel.

Fantastic hotel, great location, staff were second to none, plenty of dining options at the hotel but also within easy reach locally, Fisherman’s club was a particular favourite as was the poolside service. ...

June 2023|stevedQ757AY

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear StevedQ757AY, Thank you for taking the time to share your excellent reviews on Tripadvisor. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, facilities and excellent service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

A very pleasant stay at andaz

We stay 2 night in deluxe room, the room are spacious with excelent design. The staff are friendly, the food was great, the hotel itself was amazing. The beach, the sunset and the pedestrian at sanur beach completed the experience....

June 2023|Gracio P

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Gracioplorentino, Thank you for choosing Andaz Bali for your accommodation in Bali. It is a great pleasure to learn that you had an very pleasant stay here at Andaz Bali and thank you very much for your kind words and compliments on the resort concept, facilities, especially the beach experience as well as friendly service extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Amazing resort in Sanur!

We had the most amazing trip to Bali staying at the Andaz for 5 nights. The attention to detail from the staff and service is exceptional. The resort is beautiful. The breakfast options are amazing! We will be coming back. ...

June 2023|Resort688422

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kim M, Thank you very much for choosing to stay at Andaz Bali. We are most delighted to learn that you had an amazing stay with us and thank you for highlighting our resort and breakfast concepts as well as our warm hospitality extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Fantastic Hotel

The Andaz Bali is a stunning property in a great location. Spent 5 nights there and the rooms and property are luxurious. The staff too are wonderful and couldn’t be more helpful. There is a great choice of dining options and the breakfast choices and quality are outstanding. The surroundings are so...

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June 2023|reilly1472023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Reilly1472023, Thank you for taking the time to share your reviews on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and food quality. Thank you very much for highlighting our warm hospitality extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Beautiful hotel

Great cafes nearby if you wish to try something different to what is on offer in the hotel. Good size rooms and beds super comfy. Exceptionally clean. Great location. Drinking Water was available by the pool and also the complimentary tea/coffee area was great and we used it everyday. Plenty of dri...

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June 2023|Joanne C

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Joanne C, Warmest greetings from beautiful Sanur, Bali. We are very happy to learn that you had an overall pleasant stay with us and thoroughly enjoyed the resort's concept, facilities and our services. At Andaz, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Hopefully you enjoy Sanur as much as we do and we look forward to welcoming you back again to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Simply Skyrocking

We stayed for seven days at the Andaz Bali in a Pool Villa and left the hotel area only for a walk at the beach promenade. Thanks to the amazing team we enjoyed every single moment in that beautiful environment. Our highlights in a nutshell: 1. Amazing heartful and unbelievable attentive team which...

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June 2023|Reiseschnu

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Reiseschnu, Thank you for taking the time to share your stay experience in one of our pool villa at Andaz Bali. We are extremely delighted to learn that you had a wonderful stay and you were also impressed with the overall experience. Thank you very much for highlighting our resort concept, food quality at Fisherman and wide variety of different dishes served during breakfast at Wok Wok as well as the exceptional service extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

would happily return in the future!

This was my first time trying out Andaz, and my first stay in Sanur after visiting Bali five times. I'm delighted that we chose Andaz, and it exceeded our expectations to the point where I feel compelled to share my exceptional experience through this review. Traveling with my family of three, incl...

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June 2023|SQSQ8985

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Misssq, Thank you so much for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our exceptional service extended by our team members, especially Puspa from Kemu Mai, Tomy and Aria. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Best Hotel in Sanur

The ambience hotel and room is outstanding, Very good hotel, well-maintained, clean, and very courteous and helpful staff. The breakfast AlaCarte is very good and outofthewords.. Beach acess and Pool was great and easy to find too.....

June 2023|Lukman N

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lukman, Thank you very much for sharing your stay experience. We are most delighted to hear that you had an overall enjoyable stay with us here at Andaz Bali and thank you very much for highlighting our resort and breakfast concept, facilities and the service. Your kind words about Andaz Bali as the best hotel in Sanur is greatly appreciated. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Best Experience

Room was so nice and comfy, spacious & clean.. The breakfast is amazing.. their staff also very helpful and friendly.. Too bad that we are just staying for 1 night stay, will definitely back again and stay longer.....

June 2023|Ivana T

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ivana T, Thank you very much for your lovely reviews. It is a great pleasure to learn that you had an enjoyable stay with us and thank you for your kind words and compliments on our resort concept, facilities, breakfast concept and friendly service extended by our team members. It is also nice to hear that you will be returning back and stay longer here at Andaz Bali. Thank you once again and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Best breakfast

room were spacious, breakfast is outstanding. too bad they do not have tennis court, however there is liga tennis court around sanur which is one of the best. had spa at the hotel and it was memorable and relaxing, worth every penny....

June 2023|joannalaksana

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Joannalaksana, Thank you for posting your stay experience reviews on Tripadvisor. It is a great pleasure to hear that you had an enjoyable experience with us here at Andaz and thank you for highlighting our resort facilities and breakfast concept. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you once again and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

1st Class hotel in perfect location

This hotel is located on the beach front within 5 minute walk of the village of Sanur Perfect location and a fabulous hotel. The rooms are spacious and spotlessly clean with complimentary soft drinks and snacks minibar. The pool area was lovely with direct access to the beach. Staff in all areas of...

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May 2023|neilreming2n

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Neilreming2n, Thank you for choosing Andaz Bali during your holiday in Bali. It is a great pleasure to learn that Andaz Bali is a perfect place for your stay and we really appreciate your kind words and compliments on the resort concept, facilities, especially the swimming pool and beach experience. Thank you very much for highlighting our warm hospitality extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Beautiful hotel and the room was spectacular.

Wonderful colleagues, very friendly and polite. They couldn't do enough for you. Our room was in a great spot over looking the pool with a nice large balcony and sleeping sofa. The beach is literally 5 steps off the hotel bar and you're on the beach. There is some nice resteraunts at the hotel too. ...

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May 2023|ShaunPeach

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Shaun P, Thank you for choosing Andaz Bali for your accommodation in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our ice cream and chocolate cake quality as well as the warm hospitality extended by our team members. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Beautiful place to stay in Sanur.

I love this place. Surely I will come back to stay at here. All of the staff are excellent service. I really enjoyed the ambience of modern interpretation of Balinese village at here. Feel refreshed, relaxed, and enjoyed my stay....

May 2023|andradetimothy

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear andradetimothy, Thank you for taking your time to share your stay experience at Andaz Bali. It is very heartening to learn that Andaz Bali is a perfect place to refresh, relax, unwind and thank you for your nice comments and compliments on our resort concept and warm hospitality extended by our associates. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Bali Gem

A joyful experience. No complaints at all. Had a wonderful time. Travelled with two small children and the experience greatly exceeded expectations. Would highly recommend and look forward to returning. ...

May 2023|mulvanyjamesj

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear mulvanyjamesj, Thank you for your excellent reviews and ratings at Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and family well and leave a memorable impression from the moment you arrived until departure. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Amazing Suite Stay!

What a wonderful property with amazing rooms, grounds, food, and staff! We had the suite with the private pool and I cannot recommend it enough. The rooms are so new, modern, and luxurious. The food here is incredible and we loved the pool area that is right up to the beach. Very easy to enjoy both ...

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May 2023|paradiseseekers2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear paradiseseekers2023, Thank you for your lovely reviews on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and food quality. Thank you very much for highlighting our warm hospitality extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Andaz Hotel

Andaz Hotel is perfect for your holiday. The Room is clean and the amenities is complete . The Facilities is Good, they have 3 pools and you can rent a bike to explore Sanur Beach. The Breakfast okey....

May 2023|louisabellaj

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear louisabellaj, Thank you for taking the time to share your stay experience at Andaz Bali. It is very heartening to learn that Andaz Bali is a perfect place for your holiday, relax and unwind, and thank you for your nice comments on our resort concepts, facilities and the service. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Pleasant stay in a beautiful hotel

It was a pleasant stay in Andaz. The hotel view concept are beautiful, the staff are great, the room are clean and neat. You can rent a bike for free too here. The sunrise view from the hotel are really great! I hope to come back again to this hotel someday...

May 2023|wulandari s

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Wulandari, Thank you for taking the time to post your stay experience on Tripadvisor. We are most delighted to learn that you had a pleasant stay with us and you were also impressed with our resort's concept and the facilities, especially the sunrise experience from the hotel backyard early morning. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to the pleasure of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Excellent and exceeding other 5 star properties

As alumni from Hotelschool, I am unintentionally critical. Andaz Hyatt Bali exceeds all expectations. Fantastic small resort, excellent service, great staff and excellent condition. 100% recommendable. A big compliment to all staff for making this an unforgettable stay. The highlight is the room, fo...

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May 2023|alexanderwesterveld

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear alexanderwesterveld, Thank you for your excellent ratings and reviews on Tripadvisor. We are very happy to know that your stay at Andaz Bali has exceeded your expectation and that you were also impressed with our resort concept, facilities and breakfast concept. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Gotta be Andaz!

For a personal vacation, I would pick this hotel over and over again. You can run and cycle by the beach in the morning while enjoying the sunrise. You can stroll in Sanur area where various delicacies are offered. Sunbathing by the beach, pool or in your terrace… Rejuvenation 100%...

May 2023|Mellani S

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear DragonLion, Thank you for taking the time to post your stay experience on Tripadvisor. We are most delighted to learn that you had an enjoyable stay with us and you were also impressed with our resort's concept and the facilities, especially the beach and sunrise experience from the hotel backyard early morning. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to the pleasure of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Perfect in every way

The hotel exceeded any expectation I had. The staff are massively attentive and there isn’t a criticism I could give for the room and all the special small additions provided. It wasn’t a problem for me, but I imagine during busy periods there may become a lack of sunbeds at the pool and beach ...

May 2023|FaithA211

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Faith A, Warmest greetings from Andaz Bali. We are very happy to hear that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments on our resort concept, facilities and the service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for staying at Andaz Bali and we look forward to your return visits in the near future. Matur suksma, Marc Walz Hotel Manager

100% the Best!

I’ve stayed many places over the years and I tell you this amazing place rates the highest in all categories: 1. room accommodations, cleanliness, comfort, 2 hotel grounds beautiful, clean, well kept. spacious 3. Restaurants service, good, comfort…And, not to mention on the beach!!! Just go! U will...

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May 2023|Lynn M

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lynn M, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting the exceptional service extended by our team members. Your kind words about Andaz Bali as 100% the best is greatly appreciated. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Andaz Bali Is Amazing

I'm a World of Hyatt Lifetime Globalist and have stayed at a lot of Hyatt properties, but the Andaz Bali is an exceptional property and my favorite by far. The resort is amazing. The restaurants are great and the entire staff is over the top in attention and friendliness. They really care about y...

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May 2023|santacruzcalifornia

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Santacruzcalifornia, Thank you for your excellent ratings and reviews on Tripadvisor. We are very happy to know that your stay at Andaz Bali has exceeded your expectation and that you were also impressed with our resort concept, facilities and friendly services extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you once again and we look forward to welcoming you back to our ‘village’ for many more visits. Matur suksma, Marc Walz Hotel Manager

Very nice , but wouldn’t stay there again

Clean beautiful room , you got what you paid for . The pool area was sandy which I don’t like and the pool was not deep enough . Food and drinks were super expensive compared to anywhere else . Breakfast was served to you and I do prefer a Buffett . Over all it wasn’t bad but I won’t be staying ther...

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May 2023|lindaricho

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Linda R, Thank you for choosing Andaz Bali as your preferred accommodation during your recent visit to Bali. We truly appreciate your feedback in regards to the depth of our swimming pools, restaurant prices and our breakfast concept. In general, I hope that you had otherwise enjoyed your stay with us and thank you for your nice comments about our resort concept and facilities. Thank you and we do hope that we may have the opportunity to seeing you again at Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

Strongly recommend staying in this hotel

Nice, quiet ambient and spacious room. Friendly staff. We had a very pleasant stay in Sanur. The trees provide shades to the room area, which create a very comfortable sleeping environment that we couldnt even woke up the 2nd day until friends call....

May 2023|柏豪 邱

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Y9891FI_, Thank you for posting a lovely review on Tripadvisor. We are very happy to learn that you had an overall pleasant stay with us and also enjoyed the resort's environment, facilities and the friendly hospitality from our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. My team and I look forward to welcoming you back to Andaz Bali for another relaxing and memorable stay. Matur suksma, Marc Walz Hotel Manager

Heaven on Earth

What an amazing place! Couldn’t ask for a better resort. Hospitality was A++++++ Do not hesitate to book your vacation here. We stayed in a villa with our own pool! It also had a wonderful outdoor dining and deck area. We absolutely loved our time there and will 100% be back. ...

May 2023|Adlersmom

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Adlersmom, Thank you for your excellent ratings and reviews on Tripadvisor. We are very happy to know that your stay at Andaz Bali has exceeded your expectation and that you were also impressed with our resort concept, facilities and the service extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to your return visit soon. Matur suksma, Marc Walz Hotel Manager

Amazing resort in every way.

Andaz resort was an amazing hotel in every way. Clean, large rooms, and beautifully decorated. Right on the beach and several swimming pools. All staff were happy and ready to help. Definitely would highly recommend. ...

May 2023|Graziella3000736

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Graziella3000736, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that you had an amazing stay with us and thank you for your nice comments on our resort concept, facilities and the service. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you once again and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Absolutely superb experience - 5 stars

There are not enough good things I can say about this property. The staff, the food, the facilities, and the overall experience were absolutely top notch. Breakfast everyday was delicious (and included). Personally, I would prefer the convenience of a breakfast buffet, but fortunately there was a go...

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April 2023|Matt_UKTX

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Matt_UKTX, Thank you for choosing Andaz Bali as your preferred accommodation during your recent holiday in Bali. We are most delighted to hear that you had an overall enjoyable experience with us and thank you very much for highlighting our resort concept, facilities and the service extended by our team members, especially Agus and Dwi. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

The hotel is super nice

The hotel is nice and have good breakfast. Have a lot activity especially for kids. The pool is big and have axcess to the beach, so kids can play with sands.The kids club is nice and cleanand staff is so friendly. ...

April 2023|hendyt415

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Hendy T, Thank you for taking the time to share your stay experience. It is a pleasure to hear that you had a pleasant stay at Andaz Bali enjoying our resort concept, facilities and the service. Thank you very much for highlighting our Kemu Mai facility and activity. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your visit. Thank you for staying here and we look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Hotel Manager

Beyond expectations

We had a very satisfying stay. Everything is very very good, especially for the room, the pool, the activities for children, and of course the ambience. The kids club is beyond expectation. Will be back for sure next time. ...

April 2023|gieparamitha

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Gieparamitha, Thank you for your excellent ratings and reviews on Tripadvisor. We are very happy to know that your stay at Andaz Bali has exceeded your expectation and that you were also impressed with our resort concept, facilities and the service extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to your return visit soon. Matur suksma, Marc Walz Hotel Manager

Beautiful property by the sea

Beautiful property by the sea in Bali, set amidst perfectly maintained lush gardens, full of birds. Very nice experience and would definitely come back when in Bali. The access to the beach promenade is a big plus, allowing you to walk for miles alongside the sea and beach and get a taste of the loc...

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April 2023|DilipVW

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear DilipVW, Thank you for taking the time to post your stay experience on Tripadvisor. We are most delighted to learn that you had an enjoyable stay with us and you were also impressed with our resort's concept, location and the facilities, especially the beach experience. Coming into Andaz may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Fantastic hotel!

We enjoyed our honeymoon in the Andaz Hotel! The room was perfect! The staff was super friendly, the pools were clean, the food was super. We received a nice honeymoon cake to celebrate our marriage! Thanks a lot for a wonderful holiday! ...

April 2023|StefanH1591

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Stefan H, Thank you for choosing Andaz Bali as your honeymoon stay. We are very happy to hear that you had an overall enjoyable stay with us and impressed with our resort concept, facilities and the service extended by our team members. Thank you once again and we look forward to the pleasure of welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Hotel Manager

A Gem in Bali Sanur

Great hotel at the west of Bali. Great hotel for a relaxing weekend, also great with kids. This Andaz Hotel stands out and is one of the very few hotels where the staff was authentically friendly, attentive and professional compared to other 5 star hotels around the globe. The facilities and roo...

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April 2023|Lalla198

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lalla198, Thank you for taking the time to share your stay experience at Andaz Bali. It is very heartening to learn that Andaz Bali is a perfect place to relax, unwind and recharge your energy and thank you for your nice comments and compliments on our resort concept, facilities and the service. Thank you so much for highlighting our breakfast concept and wide variety of breakfast at Wok Wok. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Wonderful place to stay in Bali

We are really glad to come back to Andaz. This was our third time staying here. The room is clean, cozy and nice. The food is exceptionally good. Breakfast is superb!! The staffs were friendly and mostly we feel welcome and feel like we're home. Definitely will come back :)...

April 2023|nadhirandhr

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Nadhirandhr, Thank you for your lovely reviews and ratings. We are very happy to hear that you had another wonderful stay with us and you also enjoyed the resort's concept, facilities and our breakfast concept as well as the service extended by our team members. Thank you for staying at Andaz Bali and we look forward to welcoming you back for the forth and many more visits. Matur suksma, Marc Walz Hotel Manager

Nice and modern hotel with friendly service

We enjoyed the great pool villa, the large central pool, the beautiful garden and setting of restaurants. Nice beach, though only to use during flood tide (but this is relevant for most hotels in bali, except on west side, where high waves make it difficult to have a relaxed sea expereience. Highly ...

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April 2023|Dieter K

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Dieter, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept and friendly service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Andaz is a must stay

Ideally situated next door to Hyatt right on the beach. Andaz is a click up in quality. We had a great time with friendly helpful staff from front gate security, to reception to wait staff in the restaurants. Even the gardeners made a point of saying hello Food was excellent. Do your self a favour a...

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April 2023|PDHugo

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear PDHugo, Thank you very much for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that you had an enjoyable stay with us and thank you very much for your kind words and compliment on our resort concept, facilities and the warm hospitality extended by our team members from the moment you arrived until departure. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you very much for highlighting our food quality at Fisherman’s Club as well as our wide variety and quality of our breakfast at Wok Wok. Thank you once again and we look forward to the pleasure to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

1st Stay at Andaz Bali

The Food is Outstanding. Thx for Mas Danu for the services when we have a breakfast, very helpful and responsiveness. Must be back to this hotel for long stay next time. Thank you for all the staff of Andaz Bali....

April 2023|Frjbth

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Frans, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you very much for your kind words and compliment on the wide variety and quality of our breakfast as well as the warm hospitality extended by our team members, especially Danu. Please do come back soon. We look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Amazing experience

We had the most incredible experience at this resort. We hired the Garden villa with private pool (we had a 2yo & 6yo with us) and it was well worth it. What a stunning villa & the grounds of the resort were extremely tranquil and well maintained. The breakfast was a stand out, the kids club was fan...

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April 2023|Porgarina

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Porgarina, Thank you very much for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that you had an amazing stay in one of our Garden villas. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression from the moment you arrived until departure. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Haven for Relaxation

Enjoyed our brief stay there...grounds impeccable, rooms v. clean, staff excellent and accommodating. Breakfasts were delicious. Always found room at the pool to relax and look out to sea. Would thoroughly recommend staying there. One caveat----seemed to have a small mark-up on beers, and a large ma...

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April 2023|davidmullins222

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Davidmullins222, Thank you for sharing your stay experience on Tripadvisor. We are most delighted to learn that Andaz Bali is a great place to relax and unwind and we truly appreciate your kind words and compliments on our resort, facilities, breakfast concept and the service. Thank you very much for your comments in regards to the beers and wine prices. Thank you for recommending Andaz Bali to Tripadvisor Readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Fantastic hotel

The hotel and staff was fantastic under our stay. Generally the hotel has great facilities and the staff are always willing to assist in any request. We had a sick baby during our stay and they assisted us up and above what could be expected. We especially enjoyed breakfest. ...

April 2023|Mads W

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mads W, Warmest greetings from beautiful Sanur, Bali. We are very happy to hear that you had an overall enjoyable stay with us and you were also impressed with our resort and breakfast concept, facilities and the warm hospitality extended by our team members. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

amazing hotel at Sanur

From check in until check out, amazing experience with Andaz Bali. Nice room, excellent foods. nice ambiance, good service and hospitality. Definitely will come back. It is the most recommended hotel at Sanur area....

April 2023|djieivanaijaya

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Djieivanaijaya, Thank you for posting an excellent review and ratings on Tripadvisor. We are most delighted to hear that you had an overall enjoyable stay with us and thank you very much for highlighting our resort concept, facilities and warm hospitality extended by our team members. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Short stay in Bal

Overall experience was excellent. Staff couldn’t have been more helpful. Room was outstanding, clean & spacious. Breakfasts fantastic. Only slight downside was meal in fish restaurant that was over cooked and when mentioned was very defensive !...

March 2023|LAM656

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear LAM656, Greetings from Andaz Bali. We are very happy to hear that you had an overall enjoyable stay with us and thank you for your nice comments about our resort concept, facilities and the service extended by our team members. We have also taken note of your valuable feedback in regards to our food quality at Fisherman’s Club. We do appreciate your comments as these help us to identify the areas we can improve. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Great hotel and friendly staff

The hotel is beautiful and in a magical setting. The staff was all welcoming, but Andira at the fisherman’s club went above and beyond. She was welcoming, helpful, and provided great service. We went to the fisherman’s club daily just to sit in her section and enjoy a drink. Great restaurant and gre...

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March 2023|mark06072023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mark06072023, Thank you for taking the time to share your experience at Andaz Bali. We are extremely delighted to learn that you were impressed with the resort concept and overall experience at Andaz Bali. Thank you for highlighting our restaurant and warm hospitality extended by our team members, especially Andira. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Well done, Andaz!

We picked Andaz over Ritz and Kempinski and were not disappointed. We stayed in a suite with lagoon access and had a beautiful private pool to enjoy during our stay. The resort is dreamy and gorgeous and every spot within the resort is instagrammable. The breakfast is excellent, one of the best I'v...

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March 2023|Diplomatic_Diva18

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Diplomatic_Diva18, Greetings from beautiful Sanur. We are thrilled to hear that you thoroughly enjoyed your stay at Andaz Bali and you were also impressed with our resort's concept, the service and facilities especially our suite lagoon access room. Thank you very much for highlighting our breakfast concept. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

1st Bali Trip to remember

At first I was adamant on trying new hotels, especially the over the top luxury hotels that does not exude the essence of Bali. But boy was I glad to be wrong on this one. Andaz's whole hotel ambience managed to encapsulate the very essence of Bali while making it fresh and set apart from the other...

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March 2023|Steven L

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Steve, Thank you for taking the time to post your stay experience on Tripadvisor. We are most delighted to learn that you had a memorable stay with us and you were also impressed with our resort's concept and the facilities, especially the sunrise experience from the hotel backyard early morning. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to the pleasure of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Gorgeous Hotel with GREAT service

We just spent over a week at the Andaz and it did not disappoint. The property is gorgeous and beautifully designed. We stayed in a ground floor room by the Shanti pool and we loved the feeling of privacy. The breakfast is spectacular -- so many wonderful choices! The staff is very attentive and we ...

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March 2023|Anne M

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Anne M, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort, facilities and breakfast concept as well as the service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

A brilliant experience all together, thanks

The beautifuly set out grounds and structures immediately adjacent to a lovel beach was brilliant. Our apartment/room was exceptional and all food lovely. Do not miss the breakfast!! Every member of staff encountered was smiley, helpful and well spoken. ...

March 2023|nokes952

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Nokes952, Thank you for your excellent reviews and ratings on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with the resort's concept, facilities and breakfast concept as well as the exceptional service extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

best breakfast ever

Breakfast is simply amazing. staff wait on you hand and foot. Food is presented with skill and creativity. Limitless choice ensures your breakfast needs are covered. Everything is perfect.Coffee is even good....

March 2023|rnvfitz

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rnvfitz, Warmest greetings from beautiful Sanur. Thank you very much for highlighting our services, food quality and wide variety of different dishes served during breakfast at Wok Wok. This is greatly appreciated. Coming into Andaz may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. We look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Excellent service & Great ambience!

Love everything about Andaz! Love the ambience, love the helpful and friendly Staff, love how they perfectly put everything just right in their place, great food & especially the breakfast!! ala carte but they serve and bring the food to you🫶🏻...

March 2023|tasyamonica

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Tasyamonica, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an excellent experience for you and thank you very much for highlighting our resort concept, breakfast quality and concept as well as our service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Top 1. The Best option ever.

Everything exceeds ones wildest dream of a Hotel. On top they have the most wonderful staff, extremely kind and helpful with every wish . Very new Hotel , contemporary Balinese village, the rooms were spacious and comfortable, providing the best sleep , breakfast was delicious and with many choi...

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February 2023|F7494CGstuartb

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Stuart B, Thank you for your excellent reviews and ratings at Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our resort concept, garden, facilities and the service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back for another memorable and relaxing experience. Matur suksma, Marc Walz Hotel Manager

Best resort in Bali

We stayed at one of their private villas and we were delighted by the oversized room, bath tub and bathroom, closet, kitchen but most of all by their private pool. The hotel has tons of restaurants and you can also access to the restaurants located at Hyatt Regency. We were just blown away by so m...

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February 2023|Jose_Carrferau19

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jose, Thank you for sharing your stay experience at one of our private villas. We are most delighted to hear that you had an overall enjoyable stay with us here at Andaz Bali and thank you very much for highlighting our resort concept, facilities, restaurants and the service. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Top Notch Hotel in Bali

I have been to Bali multiple times before and choose this hotel thinking that this will be my husband first time to Bali so I wanted a resort hotel that still centrally located, has that “laid back village green” feeling and away from the hustle and bustle of Canggu/seminyak and the bigger resorts o...

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February 2023|Pie_foodie_pie

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Pie_foodie_pie, Thank you for your lovely reviews on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with the resort's concept, landscape and facilities. Thank you very much for highlighting our restaurant variety and quality as well as the service extended by our associates, especially Resi. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Andaz, you were outstanding

Incredible in every sense from room, to gardeners through to senior management. The hotel is stunning in an incredible position on the boardwalk in Sanur. Brilliant for wheelchairs . Cant wait to return...

February 2023|D526KFsusans

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear D526KFsusans, Thank you for your lovely reviews on Tripadvisor. We are most delighted to learn that you had an overall enjoyable experience from the moment you stepped into our open-aired lobby to the moment you bid your farewell. We truly appreciate your kind words on the resort concept, facilities and warm hospitality extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Fantastic Resort

We weren’t expecting such a beautiful resort, everything was amazing, cleanliness of the resort was exceptional, gardens were stunning. Loved the breakfast which was cooked as you ordered it, not buffet style, we had the cheapest room which was incredible, large & very stylish, we liked it so much w...

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February 2023|Julie238

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear JulieBM, Thank you for sharing your experience at Andaz Bali. We are very happy to hear that you had an amazing stay with us. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. We are also glad to hear that you will be returning to Andaz Bali in 3 weeks. Thank you and we look forward to have the privilege of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

excellent hotel in Bali

Located in Sanur hotel Andaz surrounded by many cafes and restaurants The staff are very friendly and helpful Breakfast is so yummy and reasonable price. Surely will be back to this hotel again. Room is so clean and have a great design...

February 2023|VitriV9

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Vitri, Warmest greetings from Andaz Bali. We are very happy to learn that you had an overall pleasant stay with us and you also enjoyed our resort facilities and services as well as breakfast variety and quality at Wok Wok. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Hopefully you enjoy Sanur as much as we do and we look forward to welcoming you again to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Excellent stay in Sanur

The best hotel in Sanur. I have stayed in many hotel in sanur, but Andaz is the best. The rooms are clean, the breakfast taste so good. The staffs are really kind and helpful. Not only that, the facilities in this hotel are perfect....

February 2023|565hendryh

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Bapak Hendry H, Thank you very much for taking the time to share your experience at Andaz Bali. We are delighted to learn that you had an enjoyable stay with us, and you were also impressed with our resort concept, breakfast quality and the warm hospitality extended by our team. Your warm compliments will definitely be shared with the entire team, as it is what motivates us to deliver authentic hospitality. Thank you and we look forward to welcoming you back for another memorable stay. Matur suksma, Marc Walz Hotel Manager

Awesome stay

As a Hyatt Globalist, I was recognized and treated with respect and dignity throughout my stay. Yunita, the concierge, made my daughter super happy with the birthday gift she gave her. Food at Wok Wok was excellent. One of the best breakfast buffets ordering off the menu I ever had. Swimming poo...

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February 2023|frank8869

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Frank88, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you and your family had an overall excellent stay with us and thank you very much for your kind words and compliment on the wide variety and quality of our breakfast as well as the warm hospitality extended by our team members, especially Yunita. It is also nice to hear that you enjoyed our resort facilities, especially our swimming pool and Kemu Mai. Please do come back soon. We look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Best hotel

This hotel is by far the best in Bali and in the world. Andaz always exceeds my needs. They are the cleanest and most professional hotel. And this Bali location has the best breakfast I’ve ever had!!!!...

February 2023|fzz23

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Fzz23, Thank you for your excellent ratings and reviews on Tripadvisor. We are most delighted to learn that your stay at Andaz Bali exceeded your expectation and you were also impressed with our resort concept and the exceptional service extended by our team members from the moment you arrived until departure. Your kind words about Andaz Bali as the best hotel in Bali and World is greatly appreciated. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to your return visit soon. Matur suksma, Marc Walz Hotel Manager

Bali in 3N4D

The property is beautiful and well manicured. Rooms and amenities were superb. The inclusions of complimentary snacks and drinks added to our satisfaction. Despite the unfavorable room assignment, we can say we were very happy with the overall stay. The breakfast experience we had went beyond our e...

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February 2023|bann64

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear bann64, Thank you for sharing your stay experience at Andaz Bali. We are most delighted to hear that you had an overall enjoyable stay with us and thank you very much for highlighting our resort concept, facilities and amenities as well as our breakfast concept. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Best Hyatt Property

This property is the best Hyatt i've ever been to. The breakfast was spectacular Beach was not really the best beach i've seen but was clean with wifi and full service. The staff was very helpful especially Anu Pinkan...

January 2023|maud9

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear maud9, Thank you for choosing Andaz Bali as your preferred accommodation in Bali. We are very happy to learn that you had an enjoyable stay with us and thank you very much for highlighting our breakfast concept and service extended by our team members, especially Pinkan. I am sure it will add further motivation to each and everyone’s of us to create memorable experiences for all our guests. Your kind words about Andaz Bali as the best Hyatt hotel is also greatly appreciated. Once again thank you and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Great Hotel with beautiful grounds

Nice beautiful and big rooms. The bathroom is big, very well lit and a nice rain shower with good pressure perfect pool for laps and great restaurants. very friendly staff. One of the best breakfast selection in Bali. Location is perfect on the beach and a nice bike ride along the sea where the hote...

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January 2023|RamiK156

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rami K, Greetings from beautiful Sanur, Bali. We are thrilled to hear that you thoroughly enjoyed your stay at Andaz Bali and you were also impressed with the resort's concept, location and facility, especially the beach experience. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Amazing resort with excellent service

What an amazing resort, the look and feel of the place is just perfect. The rooms are particularly spacious, luxurious and well equipped with beautiful decor. We stayed in a private villa with a large plunge pool and covered outdoor area. There were water features visible from all rooms. The bathroo...

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January 2023|Mark P

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mark P, Thank you very much for staying at our villa. It is a great pleasure to learn that you had an overall pleasant stay with us and you were also impressed with our villa design and layout as well as our resort concept and facilities. Thank you for highlighting the exceptional service extended by our team members. This is greatly appreciated. Once again, thank you for sharing your recent stay experience. My team and I look forward to welcoming you back for another relaxing and memorable stay. Matur suksma, Marc Walz Hotel Manager

Luxury in Sanur

Such a beautiful hotel and resort in Sanur. The rooms were impeccable and spacious. The courtyard space and communal facilities some what mimicked balinese village lifestyle. Breakfast was a highlight too. ...

January 2023|eckbala

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Eckbala, Thank you for posting an excellent review and ratings on Tripadvisor. We are very happy to hear that you had an overall enjoyable stay with us and you were also impressed with our resort concept, hotel facilities as well as our breakfast concept. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back again to our ‘village’. Matur suksma, Marc Walz Hotel Manager

Perfect place with perfect service levels from super friendly staff!

The hotel is fabulous with 3 different swimming pools and extensive gardens with an abundance of beautiful decorative freshwater ponds full of lovely water lilies and koi carp which truly adds to the relaxing ambience. You practically step from the hotel to the white, sandy beach, where the calm sea...

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January 2023|davidfoy555

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear davidfoy555, Thank you very much for posting an excellent reviews on Tripadvisor. We are very happy to hear that you had an overall enjoyable stay with us and you were also impressed with our resort concept, hotel facilities and the warm hospitality extended by our team members, especially Chef Agus. Thank you for recommending our red snapper dishes and Andaz Bali to our Tripadvisor’s readers. This is greatly appreciated. Hopefully you enjoy Sanur as much as we do and we look forward to welcoming you again to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Superlatives don’t do it justice

Our stay at the Andaz really was exceptional. The resort and facilities are majestic, the staff attentive and friendly, and our lagoon room exceeded our expectations. Food was wonderful, particularly the plentiful breakfast at the village square. Couldn’t recommend it more highly. ...

January 2023|Getaway554234

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Getaway554234, Greetings from Bali. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our facilities, breakfast quality and variety as well as the exceptional service extended by our team members. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Andaz Bali - awesome

Amazing hotel and resort - facilities are great and the people were so friendly and provided such excellent customer service. Will be planning our next visit to Andaz very soon - can’t wait to get back there...

January 2023|13glennf

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Glenn, Thank you for your lovely reviews. It is a great pleasure to learn that you had an amazing stay with us and thank you very much for your kind words and compliment on our resort concept, facilities and excellent service extended by our team members. It is also nice to hear that you will be returning to Andaz Bali. Please contact me directly marc.walz@andaz.com if I can assist with your future reservation. Thank you and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Hotel Manager

A stunning hotel with great facilities and fantastic staff.

My partner and I had a really lovely time at Andaz Bali. Our room was immaculate and spacious with everything we needed. We really enjoyed the hotel facilities, the pool area the restaurants and the activities. The staff were very accommodating and helpful. ...

January 2023|gemmao222

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear gemmao222, Thank you for posting an excellent review and ratings on Tripadvisor. We are very happy to hear that you had an overall enjoyable stay with us and you were also impressed with our resort concept, hotel facilities and the warm hospitality extended by our team members. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Hopefully you enjoy Sanur as much as we do and we look forward to welcoming you back again to our ‘village’. Matur suksma, Marc Walz Hotel Manager

As we expected

We booked stay in Andaz for 4 nights, as we arrived at the reception, all the admin processes was smooth. Our room was big enough for 3 of us (travelling with 11 years old kid). The service was fantastic. Happy to stay at Andaz Bali...

January 2023|rudykusnadi

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Bapak Rudy Kusnadi, Thank you for posting an excellent reviews on Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and family well and leave a memorable impression from the moment you arrived until departure. Thank you once again and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Gorgeous lagoon pool and amazing room

The lagoon pool was gorgeous and so tranquil. The room was beatifully designed and in great condition and very clean. The staff were very helpful and accomodating. The market breakfast was a fun concept....

January 2023|Jonathan G

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Sedentary, Thank you very much for taking the time to share your stay experience. We are very happy to learn that you had a relaxing stay at our lagoon access room and thank you so much for highlighting our room design and facility as well as our breakfast concept and the warm hospitality extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. We look forward to your return soon. Please let us know if you require any assistance with your future reservation. Matur suksma, Marc Walz Hotel Manager

Best stay

Lovely way to end our 3 week vacation in Bali. 5 days in Andaz, Sanur before returning to Jakarta was much needed to ground our energy with the abundance of trees and relaxing vibe. Spent the whole time at the pool and beach. The best breakfast!...

January 2023|robbysusilo

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Robbysusilo, Thank you for taking the time to share your stay experience at Andaz Bali. It is very heartening to learn that Andaz Bali is a perfect place to relax, unwind and recharge your energy and thank you for your nice comments on the resort concept, facilities, food quality and the service. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Fabulous Andaz Bali

5 stars. A superb place to stay, beautiful rooms and gardens plus the staff could not have been more helpful. ideally sited right on the beach with three swimming pools and gardens that were magnificent. In my opinion the best hotel in Bali....

January 2023|V9054JZdavidk

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear V9054JZdavidk, Thank you for sharing your stay experience on Tripadvisor. We are very happy to hear that Andaz Bali is the best hotel in Bali and we truly appreciate your kind words and compliments on our resort concept, facilities and the service extended by our team members. Thank you and we look forward to the opportunity of welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Chief of the Village

Xmas holidays

Exellent resort in nice spot, breakfast was great and set you up for the day. The staff were amazing, 5 star and made the stay that much better. Being right on the beach made for lovely morning walks, all water activities available nearby....

January 2023|bryan s

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lulabalad, Warmest greetings from beautiful Sanur. We are very happy to hear that you had an overall pleasant stay with us and you also enjoyed the resort's concept and facilities, especially a direct access to the beach. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to your return soon. Matur suksma, Marc Walz Chief of the Village

Nice hotel with great breakfast!

Our second stay and it was wonderful! The staff was wonderful. The rooms were nice and spacious. We loved the kids club where my kids can spend time there and the staff were very friendly. The only downside this time was the weather. It was raining all day on the first 3 days we stayed and the roads...

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December 2022|Beatrix T

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Beatrix T, Warmest greetings from Andaz Bali. We are delighted to hear that you had an overall wonderful stay with us and enjoyed our resort, facilities and the service extended by our associates. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Hopefully you enjoy Sanur as much as we do and we look forward to welcoming you again to our ‘village’ for the third and many more visits. Matur suksma, Marc Walz Chief of the Village

Andaz

It was a different ambience of hotel/villa that i usually stay in Bali. With the village and nature theme i think this hotel/villa is something to consider when you are bored with the usual type of accomodation in Bali...

December 2022|huseinmahpud

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Huseinmahpud, Warmest greetings from Andaz Bali. We truly appreciate your excellent ratings and kind words about our resort concept. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

loving this place. would definitely come back

the food - great. best Soto Madura from a hotel the rooms - great. great build-out/construction finishing. the pool is huge. awesome for exercise. the location gives various options for dining out and snacks around the premises. one issue with check-in to our suite room last time we were there. we ...

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December 2022|IndonesianDream

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear IndonesianDream, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are delighted to hear that you had an overall pleasant stay with us and thank you for your nice comments on our resort concept, location, facilities and the food quality, especially Soto Madura. Thank you for your feedback in regards to the arrival experience. We do appreciate your comments as this helps us to identify the areas we can improve. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Amazeballs!

We had a really good time in Andaz, place is wonderful, staffs were catering to our needs and not to mention the various range breakfast menu. Thanks Mr Arya and Andaz team! We really have such an amazing stay 😁...

December 2022|rehanreyow

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rehanreyow, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that you had an amazing stay with us and thank you very much for your kind words and compliment on the resort concept, food quality and variety as well as our service, especially Arya. I am sure it will add further motivation to each and everyone’s of us to create memorable experiences for all our guests. Thank you and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Chief of the Village

Exceptional Service

Andaz Bali once again deliver their exceptional services ! Staff also very welcoming and responsive to the guest. It was overall memorable and comfortable stay. Will definitely return in the near future ! ...

December 2022|putz88

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear PatS, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had another memorable experience at Andaz Bali and thank you for highlighting the exceptional service extended by our team members. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Please let us know if we can assist with your future reservations and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

A very good and family friendly resort.

Andaz offers an excellent guest experience both for adults and kids. We love all the activities and the ease that the resort offers. The room is spacious with a very mindful details, which adds to the better overall experience. Definitely will come back again....

December 2022|dynashonata28

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear dynashonata28, Thank you for your lovely reviews on Tripadvisor. It is a great pleasure to hear that all aspects of our service and facilities contributed to an excellent experience for you and family. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Wonderful Stay

We had a wonderful stay. Room was spacious, clean and tastefully decorated. Kids loved the huge bathtub. Direct access to the private pool was a bonus. Although it was not a buffet breakfast, there was a great variety of dishes available to suit anyone’s tastebud....

December 2022|KimLyana

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear KimLyana, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that you thoroughly enjoyed your stay with us and you were also impressed with the resort's concept, facilities as well as our breakfast variety and quality. Thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

The very relaxing and enjoyable trip

We booked the hotel based on the recommendation from our friends, and it does not disappoint. Although there are some delay during our check in, the on duty manager (Mr. Arya) was very helpful and goes beyond the call of duty in ensuring our stay would be enjoyable and fun. 5 thumbs up!...

December 2022|owenjeremiah

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Owenjeremiah, Thank you for choosing to stay at Andaz Bali. We are most delighted to learn that you had a relaxing and enjoyable stay with us and thank you for highlighting the warm hospitality extended Arya. We truly appreciate you in recognition of his effort and I am sure he will be delighted to learn of your high praise. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to your return visit soon. Matur suksma, Marc Walz Chief of the Village

Very Recomended Hotel at Sanur

Nice Ambiance, very Nice breakfast, very Responsif Staff, Very Nice handle at kids club (especially Miss Puspa). Very Recomended Hotel at Sanur.. i will recom this hotel to My Friends and Family.. Nice...

December 2022|Christian U

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Christian, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that you thoroughly enjoyed your stay with us and you were also impressed with the resort's concept, food quality and the service extended by our associates, especially Puspa. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ for another relaxing stay soon. Matur suksma, Marc Walz Chief of the Village

Great stay in Bali

This is our first time stay at Andaz Bali. We had a super great surprise as we got free upgrade to Garden Villa by Bli Arya when we checked in. He also company us to the villa, and make sure we enjoy our stay. Also we got some little surprises with welcome snacks in the villa also birthday cake for...

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December 2022|Dhearine P

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Dhearine, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to a great experience for you and thank you very much for highlighting our resort concept, facilities and the service, especially Arya. I am sure, Arya will be pleased to learn of your high praise. We are also glad to hear that our little surprise of birthday celebration has delighted you. Thank you and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Chief of the Village

Nice place to escape

This the first time we have stayed at Andaz and we really like the quiet atmosphere and away from the crowds, I highly recommend Andaz for a quality family vacation, quality breakfast and in room dining. ...

December 2022|Robert_Asiaraya

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Robert, Thank you for sharing your stay experience on Tripadvisor. We are very happy to hear that Andaz Bali is a great place to escape and relax. We also truly appreciate your kind words and compliments on our resort and breakfast concept as well as the food quality. Thank you for recommending Andaz Bali to Tripadvisor Readers and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Fantastic place!

Fantastic staff, fantastic food, fantastic hotel. Want that escape from the busy Bali crowds? this is the place to go. Ive stayed in a few other places in Bali before, this is by far my favourite. I will be returning. ...

December 2022|MTP1983

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear MTP1983, Thank you for your reviews on Tripadvisor. We are very happy to learn that Andaz Bali is your favorite resort and thank you very much for highlighting our resort concept, food quality and the service extended by team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Tranquil and very relaxing

I am very delighted to stay at Andaz. You will experience bali traditional mix with modern ambience. The room is big and clean. Located in sanur with easy access to cafes, restaurants and minimarkets. Definitely worth trying! ...

December 2022|Felicia2882

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Felicia, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to a relaxing experience for you. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Treated like a King and Queen

The staff are very warm and welcoming very clean rooms , and plenty of places to eat great food the Fish Shack was fantastic next to the beach & pool lovely views , No problem going out with Blue Bird Taxies just outside . Children would be happy staying here as well would have no problem telling pe...

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December 2022|JOHN C C

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear John, Thank you for posting an excellent reviews on Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Chief of the Village

warm hospitality and beautiful property

Everything about the stay was wonderful. The grounds were immaculate and the service was outstanding. Special thanks for the duty manager, Arya, on going above and beyond. He personally made sure everything with our stay was perfect. He truly embodied what warm hospitality is all about. Also specia...

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December 2022|408johnkan

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Johnkan, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that you had a wonderful stay with us and thank you very much for your kind words and compliment on the resort concept, facilities and the service, especially Arya and Adira. I am sure it will add further motivation to each and everyone’s of us to create memorable experiences for all our guests. It is also nice to hear that you will be returning to Andaz Bali. Please contact me directly to my email address marc.walz@andaz.com if I can assist with your future reservation. Thank you for recommending Andaz Bali to Tripadvisor Readers and we look forward to welcoming you back to our village soon. Matur suksma, Marc Walz Hotel Manager

Andaz Sanur is the best hotel !

Stay at Andaz for your perfect getaway! Room is very comfortable, clean, new, and luxury. Our stay is perfect! Thanks to Arya duty manager! He is very professional and kindhearted! He introduce us every detail of the hotel and spa special offer! Arya is very kind from the beginning till our check ...

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December 2022|IrwanL

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Irwan, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to a perfect experience for you and thank you very much for highlighting our resort concept, facilities and the service, especially Arya. I am sure, Arya will be pleased to learn of your high praise. Coming into Andaz may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. We look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Chief of the Village

Best so far in my Opinion!!

This is my 4th time in Andaz and still the best so far.. the layout of this Hotel very confinient dont have to walk far away from lobby to room also room to the beach everything seems right, Room very Cozy, overall great expirience, must try...

December 2022|adigunaprakoso

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Adiguna, Thank you for sharing your stay experience on Tripadvisor. We are very happy to hear that Andaz Bali is the best hotel and we truly appreciate your kind words and compliments on our resort concept, facilities and the service extended by our team members. Thank you and we look forward to the opportunity of welcoming you back for the fifth and many more stays. Matur suksma, Marc Walz Hotel Manager

Perfect for family

Andaz is a perfect place to stay if you are traveling with family. They have spacious kids club with lots of activity. The staff went above and beyond to help make food for my 11 months old. I had a pleasant stay and will definitely come back again....

November 2022|laurannisa

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Laurannisa, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had an enjoyable stay experience at Andaz Bali and thank you for your kind words and compliments on our resort facilities and the service at Kemu Mai. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression. Please let us know if we can assist with your future reservations and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Amazing experience

An outstanding location and service. Although we are mere steps away from shops, restaurants, and the beach, the property makes you feel like you’re lost in a beautiful rainforest. From complimentary snacks and drinks in the room, convening umbrellas at every corner, and multiple dining options on s...

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November 2022|philliams8

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Philliams8, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an amazing experience for you and thank you very much for highlighting our resort concept, facilities and the service. Coming into Andaz may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. We look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Chief of the Village

Extremely Impressive

The location, the beautiful staff, the fabulous food, the facilities and the rooms are stunning. Loved the pools, the bikes and yoga classes. The hotel is and surrounds are also very peaceful and tranquil. I am very much looking forward to returning next year....

November 2022|michellelewis2019

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Michellelewis2019, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had a pleasant and peaceful experience at Andaz Bali and thank you for your kind words and compliments on our resort concept, facilities and the service. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression. Please let us know if we can assist with your future reservations and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Andaz by Hyatt

The villa and whole experience completely surpassed our expectations. The property was beautiful, rejuvenating and exceptionally well maintained. The villa was spacious and clean and the service and restaurants of high quality. The breakfast was a highlight of our days! Would definitely recommend th...

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November 2022|100jomcn

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear 100jomcn, Thank you so much for taking your precious time to share your recent experience with us. We are very happy to learn that your stay at Andaz Bali has exceeded your expectation and you also impressed with our resort concept and facilities, especially villa design. Thank you for highlighting our breakfast concept and restaurant quality. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to the opportunity of being of service to you again soon. Matur suksma, Marc Walz Chief of the Village

Perfection

Everything was perfect. The location. The facilities. Accessibility. Hotel communication. Food. Wonderful staff (shoutout to Adi). The people who run this place have thought of everything! Will definitely go back....

November 2022|LalaP555

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lala, Thank you very much for taking the time to share your stay experience. It is a pleasure to hear that you had a perfect stay at Andaz Bali and thank you for your kind words about our resort location, facilities and the service extended by our team members, especially Adi, Rest assured, I will share your compliment to Adi. Once again, thank you for choosing Andaz Bali and we look forward to the opportunity of welcoming you back again soon. Matur suksma, Marc Walz Chief of the Village

all

good look staff and new experience , cause the first i see all staff is deffirent about uniform etc so very googness. breakfast experience an dinner experience for me. good place : swiming pool is very best, so be make satisfied so over all very goodness....

November 2022|jokoagung1970

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jokoagung1970, Warmest greetings from Andaz Bali. We are very happy to learn that you had a pleasant stay at Andaz Bali enjoying our breakfast and resort facilities, especially our swimming pool. It is also delighted to hear that you were impressed with our associate uniform. Thank you for staying here and we look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Chief of the Village

Loved it!

The resort, the accommodation, the staff, the facilities were all outstanding. We have stayed in quite a few resorts around Bali of this calibre, Andaz Bali stands out as the best so far. We cannot recommend this resort enough. Thank you Andaz Bali ...

November 2022|Michelleralph2022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Michelleralph2022, Thank you for posting a lovely review on Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you well and leave a memorable impression from the moment you arrived until departure. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Chief of the Village

Outstanding customer service

I’m normally one to write reviews but I couldn’t not comment on this hotel. The customer experience here was absolutely outstanding. Communication was fast and made very easy with a digital concierge and WhatsApp, as well as a team of friendly and attentive reception staff. They were particularly h...

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November 2022|P594RGamy

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear P594RGamy, Thank you very much for posting an excellent reviews on Tripadvisor. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and family well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our exceptional service extended by our team members. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Chief of the Village

Truly Impressed with Andaz Bali

A truly impressive resort that offers tranquility yet activities when you want it, located on the charming Sanur beach. The food is outstanding and surprisingly generous, ranging from the complimentary kacang disco to the room service french fries to the a la carte buffet breakfast....

November 2022|CheeseNg_SG

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear CheeseNg_SG, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are most delighted to hear that you had an enjoyable experience with us and that you were also impressed with our resort concept, facilities and the service. Thank you very much for highlighting our food quality and variety in the guestrooms and restaurants. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Enjoyed our stay at Andaz

The hotel is beautiful, awesome atmosphere with Balinese deco, great to chill out there. We had room access to the pool, and it was so convenient for whom are here for family vacation. Walking distance to shops and food. Highly recommend this hotel. ...

November 2022|chelsealee0328

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear chelsealee0328, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Amazing Andaz

Beautiful hotel, great staff and service, excellent location! A very relaxed holiday - thank you Andaz! No roads to cross to get to the lovely beach footpath leading to cafes, restaurants and shops or exit the front gate for a very easy walk around the town. Highly recommended!...

October 2022|roryl211

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rory L, Thank you for posting a lovely review on Tripadvisor. It is a great pleasure to hear that you had an amazing stay with us and thank you very much for your compliment and kind words on our resort concept, location, facilities and the service. We do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you for recommending Andaz Bali and we look forward to your return visit soon. Matur suksma, Marc Walz Chief of the Village

Great experience as always

This was our second stay at Andaz. Still one of the best options for bringing family to stay in Sanur. There's kids play room, calm beach, white sand, good spot for catching sunrise, and other activities for parents as well....

October 2022|octa R

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Octa R, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is great to learn that you had another pleasant experience stay with us and enjoyed our resort concept, facilities and activities. Once again thank you and we look forward to welcoming you back to our ‘village’ for the third and many more visits. Matur suksma, Marc Walz Chief of the Village

Home away from home

Andaz Bali is probably the best hotel we have ever stayed in Bali. The staffs, the amenities, the room, the breakfast, the size of the resort (not too big, not too small - just the right size), the kids club, the beach access, the chromecast function in the room - can’t find any flaws. We will be ba...

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October 2022|SJati

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear S. Jati, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are most delighted to hear that you appreciated the feel concept of Andaz Bali; Redefined luxury with homey feels and thank you for highlighting our resort facilities, amenities and the service extended by our team members. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

The best hotel I have ever stayed

I really love to stay at this hotel due to the toilet is separated with the bathroom in the room, very helpfull staff, good taste and choice of the breakfast, the cleanliness in general, the pool is no nice also the feasibility of the water is ok...that's why I want to be back...

October 2022|Lokadjaja M

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lokadjaja M, Warmest greetings from Andaz Bali. We are very happy to hear that you had a pleasant experience stay with us and also enjoyed our facilities and the services extended by our team members. It is also nice to hear that you will be returning back. Please let us know if we can assist with your future reservation. Thank you and we look forward to the pleasure to welcome you back for another memorable stay. Matur suksma, Marc Walz Chief of the Village

The Best hotel to stay in Sanur Bali

Andaz Sanur Bali is a very beautiful new hotel in Sanur Bali, we had a very nice experience and had a great time. The staff was very friendly and proffesional. The hotel is surrounded by beautiful gardens with big trees and flowers, beach front. We will definately come back and stay at Andaz again f...

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October 2022|LilyTjhang

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lily Tjhang, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had a great experience at Andaz Bali and thank you very much for highlighting our resort concept, landscape and the service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Please let us know if we can assist with your future reservations. We look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

caroline and jeremy

Wonderful hotel Staff were very friendly and helpful and went above and beyond to make our stay memorable. Our room, the lagoon suite was excellent and the food great especially the breakfast. We look forward to visiting again....

October 2022|jeremydicks2022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jeremydicks2022, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that you had a relaxing stay and thank you so much for highlighting the resort facilities, breakfast quality and the exceptional service extended by our team members. My team and I look forward to welcoming you back for another memorable stay at Andaz Bali. Matur suksma, Marc Walz Chief of the Village

Super nice stay at Sanur

My last stay in Andaz was superbbb. I stay at Lagoon Access room and my son was so happy because he could swim every single time directly grom the room. The room and amenities were so nice, the staffs were very friendly and helpful. And the breakfast was so yummy. I will be back to Andaz for sure!...

October 2022|Devina A

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Devina A, Warmest greetings from Andaz Bali. We are delighted to hear that you thoroughly enjoyed your stay and thank you very much for your nice comments on our resort's concept, amenities and facilities especially your lagoon access room. Your compliment on the friendliness of our team members and breakfast quality are also greatly appreciated. Please do come back soon. We look forward to the opportunity of welcoming you back to Andaz Bali in the near future. Matur suksma, Marc Walz Chief of the Village

Great Experience

Our stay was very pleasant. All the staff were very warm and helpful. We make request for connecting room and the hotel provide it. The room was very big and clean. The breakfast selection is a lot and all very delicious....

October 2022|rhiciawen

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rhiciawen, Thank you for your lovely review on Tripadvisor. We are very happy to hear that you had an overall pleasant stay with us and thank you for your nice comments on facilities, breakfast selection and quality as well as the service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

One of my favorite resorts!

I am a local and grew up vacationing in Bali. I have been to many Balinese resorts and Andaz is one of my favorites! The reason being that it is more intimate than most resorts. Most resorts in Bali are massive with many rooms and villas while Andaz keeps their number of rooms lower than the average...

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October 2022|melofoodalover

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Melofoodalover, Thank you for your reviews on Tripadvisor. We are very happy to learn that Andaz Bali is your favorite resort and thank you very much for highlighting our resort concept and warm hospitality extended by team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Excellent family venue

We were a group of 3 rooms with 4 young children. This hotel caters very well for this age group and our children were well occupied. While the children's pool was closed we managed to make the best of the pool overlooking the ocean. There was good shade around which allow us to extend the use of t...

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October 2022|holidaybee2022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Holidaybee2022, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you and your family had an overall excellent stay with us and thank you very much for your kind words and compliment on the wide variety and quality of our breakfast as well as the warm hospitality extended by our team members. It is also nice to hear that you enjoyed our facilities, especially our swimming pool overlooking the ocean. Please do come back soon. We look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Chief of the Village

Great place

Good Service, Great Room, Amazing Ambience Love the beach and the atmosphere Swimming pool is great Basically it is what i expect from Hyatt Architecture is wonderfully designed and all the free beverages are a super plus!...

October 2022|patricktjib

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Patricktjib, Warmest greetings from Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you for your kind words on our resort concept, facilities and the beach. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Great resort

Nice premises with calm lawns and Balinese architecture, great food and service from all the restaurants and an awesome kid’s club. We loved the pool (they did not inform us that 2 out of the 3 pools were closed but the main one was great anyway) and the beachfront access as well as their free bicyc...

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September 2022|emtokalot

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Emtokalot Thank you for posting a lovely review on Tripadvisor. We are very happy to hear that you had an enjoyable stay with us and you were also impressed with our resort concept, facilities and the service. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Short escape

Everything was top notch! I had a very pleasant stay in Andaz. We requested rooms with connecting doors and they served us with a baby crib as well since we traveled with our 1yo. The place was also baby friendly! Very peaceful place...

September 2022|natashafibrianty

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Natasha Fibrianty, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had a pleasant and peaceful experience at Andaz Bali and thank you for your kind words and compliment on our resort concept and ambience. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Hotel Manager

A slice of paradise

I had the best time at Andaz Bali - the place is very thoughtfully curated, the furniture harmoniously blends with the surroundings and they've respected elements of nature all throughout the property. Apart from the excellent facilities in the room, I truly enjoyed simply roaming about the property...

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September 2022|suwzk95

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Su, Thank you so much for your lovely review. We are most delighted to hear that you appreciated the feel concept of Andaz Bali; Redefined luxury with homey feels and thank you for highlighting our facilities and the service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your visit. Thank you and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Amazing

My husband and I were lucky to spend 10 days at the Andaz in a lagoon access room. We have stayed in other pool access rooms but nothing compares to this it was our own (=7 other rooms) little piece of paradise. Nothing was to much trouble for the staff and the room was exquisite. Hope to stay the...

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September 2022|rulical2017

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rulica, Warmest greetings from Andaz Bali. We are very happy to hear that you thoroughly enjoyed your stay and that you were also impressed with the resort's concept and facilities especially our lagoon access room. Please do come back soon and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

the property in the room is very pretty, the garden is so green.

if you want to relax , this is the place. the location is peaceful, close to many restaurants in Sanur area. the place is not difficult to reach from the airport. I enjoy jogging along the beach, there is a jogging walk behind the hotel. Breakfast is fantastic!...

September 2022|muliadi-rahardja

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Muliadi-Rahardja, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had a relaxing and peaceful experience at Andaz Bali and thank you very much for highlighting our resort concept, landscape and breakfast quality. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back for another relaxing experience soon. Matur suksma, Marc Walz Hotel Manager

Definitely recommend

I booked my last few days in Bali at this place the night before. I am so glad I was able to stay here. Everything about this place is wonderful. The room smelled so clean and was so comfortable. I loved the complimentary refreshments and little welcome gift. The hotel feels new and like a little oa...

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September 2022|Nakhia C

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Nakhia C, Greetings from beautiful Sanur, Bali. It is great pleasure to hear that you had an enjoyable stay with us and you were also impressed with our resort concept, facilities, food quality and the warm hospitality extended by our team members. Thank you for recommending Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Great Hotel

The Hotel is very beautiful and the rooms spacious and well-appointed. Interior design, A+. Too many Food and Beverage outlets, several are not open daily. Very limited Room Service menu. Phone did not work properly. However, overall the hotel is excellent, very enjoyable, service excellent, I ...

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September 2022|Michael E

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear mbevanoff2022, Warmest greetings from Andaz Bali. We are most delighted to hear that you had an overall pleasant stay with us and thank you for your nice words and compliment on our resort concept, design and facilities. We have also taken note of your feedback in regards to the telephone and limited room service menu. We do appreciate and take our guest comments seriously as your feedback helps us to identify the areas we can improve. Once again, thank you for sharing your stay experience at Andaz Bali and we look forward to the opportunity of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

andaz's bali review

I had a pleasant time in andaz. the breakfast is so good, place so spacious and clean. there's 3 pools in the hotel, and the kids club is really good makes my child enjoyed her time stay in andaz.i'll be back for sure...

August 2022|annisakartabrata

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Annisakartabrata, Thank you for your lovely review on Tripadvisor. We are very happy to learn that you had an overall pleasant stay with us and thoroughly enjoyed the resort's concept and facilities, especially our Kemu Mai. Please do come back soon. My team and I look forward to welcoming you back to Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Heaven

I can't explain in words, it is like a heaven. We travelled a lot but Andaz is my favorite so far. You have everything to be the most happy and lucky person. Design of the Hotel and environment, the luxury, food, service, Staff, location all in ONE....

August 2022|imaginek2022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear imaginek2022, Thank you for taking your precious time to share your stay experience. We are most delighted to hear that you had an enjoyable experience with us and that you were also impressed with our resort concept, facilities and the service. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Excellent

I had a great and blast time staying at andaz. Everything is so perfect. Staff very helpful and accommodating. So peaceful! Beach is clean. Breakfast is excellent.. will definitely coming back soon .. ...

August 2022|akuti7

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Akuti7, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that Andaz Bali is an excellent place to stay and we really appreciate your kind words and compliment on the resort concept, facilities and the service. It is also nice to hear that you will be returning to Andaz Bali. Please contact me directly to my email address marc.walz@andaz.com if I can assist with your future reservation. Thank you for staying at Andaz Bali and we look forward to welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Outstanding and beautiful hotel

This was a really beautiful hotel. The rooms and the facilities at the hotel were excellent! Service was immaculate- nothing too much trouble. Have stayed at many many hotels worldwide and this was one of the best I have experienced! Thanks...

August 2022|M P

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Bapak Adrian P, Warmest greetings from Andaz Bali. We are very glad to learn that you had an enjoyable stay with us and thank you very much for your nice comments and compliment on our resort concept, facilities and our services extended by our team. Your kind words about Andaz Bali as one of the best hotels is also greatly appreciated. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. It was our pleasure having you as our guest and we look forward to your returned visits in the near future. Matur suksma, Marc Walz Hotel Manager

Honeymoon

This is a beautifully designed hotel in a perfect beach side location. Several restaurants to choose from in a beautiful village square setting, with live music each evening. The rooms are gorgeous and staff are all so friendly and helpful. The pool is right by the beach with lovely views and so coo...

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August 2022|winteramy

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Winteramy, Warmest greetings from beautiful Sanur. We are very happy to learn that you had an overall pleasant stay with us and you also enjoyed the resort's concept, facilities and the warm hospitality extended by our team members. It is also nice to hear that you enjoyed our pool facilities and the beach in front of Andaz Bali. Sanurian life does close to nature and receding beach is the time where the villagers enjoy to see the sea shells or simply walk along the white beach sand. Please do come back soon for another relaxing stay with us here in the heart of Sanur. We look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Feels like home

Will be back to Andaz again when come to bali as solo travel or couples for holiday or business trip, i love the smell of the bodylotion in andaz, and smeel of the room when the 1st time come into the room, the staff is very helpful like mrs.Yunik she's so nice. The food is perfect....

August 2022|lifebyhaki

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lifebyhaki, Thank you for choosing to stay at Andaz Bali. We are most delighted to learn that you had a pleasant stay with us and enjoyed the resort's concept, amenities and food quality of our restaurants. Thank you for highlighting our warm hospitality extended by our team, especially Ibu Yunik. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Please let us know if we can assist with your future reservations. We look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Fantastic stay

Without doubt, the best hotel in bali. Room is brand new so it stands out compared to other high end hotel with mostly outdated/refurbished room. Breakfast was amazing, small portions for each menu so you can taste a little bit of everything. Super helpful staff. Will definitely come back...

August 2022|Dadamz

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Dadamz, Warmest greetings from Andaz Bali. We are most glad to know that you had a wonderful stay with us and also enjoyed our resort facilities and breakfast variety and quality as well as our services extended by our team. Your recommendation and kind words about Andaz Bali as the best hotel in Bali are greatly appreciated. It was our pleasure having you as our guest and we look forward to your returned visits in the near future. Matur suksma, Marc Walz Hotel Manager

Amazing hotel

Oh my! Just wow! The best hotel I've ever had the pleasure of staying at. Everything about this place is special. The rooms are incredible, big comfy beds with lots of room. With all the facilities you'd need and more. The pools are great and you can lazy on the beach beds if you need, all with ta...

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August 2022|360MatthewE

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Matthew E, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that you had a great stay with us and thank you very much for your compliment and kind words on our resort concept, facilities and the warm hospitality extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Gem in Sanur!

Despite our short stay, but we managed to experience a very satisfying stay and feel recharged due to Andaz' relatively quiet location, impeccable suites, and corteous service. Keep up the good work Andaz Team!!...

August 2022|Lantai41

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lantai41, Thank you for sharing your stay experience on Tripadvisor. We are very happy to hear that Andaz Bali is a great place to relax, unwind and recharge your soul and mind. We truly appreciate your kind words and compliments on our resort concept, facilities and the service extended by our team members. Thank you and we look forward to the opportunity of welcoming you back in the near future. Matur suksma, Marc Walz Hotel Manager

Sanur best hotel so far

Living in a sanur is a privilage vibes to all who loves the serenity vibes yet still lives and not that hard to walk around to find some food or do some delivery food. This hotel provide a laidback surroundings and literally feels like home. All the staff are very welcomed and brings us so much joy ...

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August 2022|amarsela11

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear amarsela11, Warmest greetings from Andaz Bali. It is a great pleasure to hear that you had an enjoyable stay with us and thank you very much for your compliment and kind words on our resort concept, location and the warm hospitality extended by our team members from the moment you arrived until departure. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. We do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you once again and we look forward to your return visit soon. Matur suksma, Marc Walz Hotel Manager

Andaz Bali Hotel

An excellent hotel with brilliant and friendly staff whose number one priority was always the guest. Food, particularly breakfast was a joy and sets you up for the day! I would highly recommend this hotel to all age groups. ...

August 2022|patrickcannon1

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Patrickcannon1, Thank you for taking your previous time to share your stay experience. It is a pleasure to hear that you had an enjoyable stay with us here at Andaz Bali and we really appreciate your nice comments on our resort concept, facilities and breakfast quality at Wok Wok. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Amazing service and nice hotel

First time visiting andaz and the hotel service is just great. Starting from a warm and best Greeting & services from the front desk when we arrived and also great service at fisherman’s club resto. All are just great. Delicious ala carte breakfast as well....

July 2022|inxnio

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Inxnio, Thank you for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that you had a pleasant stay with us and thank you for highlighting our warm hospitality from the moment you arrived until departure. Your kind words and compliments on our restaurant service and breakfast quality are also greatly appreciated. Thank you and we look forward to your return visits in the near future. Matur suksma, Marc Walz Hotel Manager

Best stay eith superb breakfast experience

We've been recommended by some of our friends to stay at Andaz. And yes, everything was perfect. The check in process was smooth, the rooms was clean, very cozy and spacious. We got everything that we've requested for. The free coffee and tea at the lounge was a nice simple touch. The staffs was v...

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July 2022|MSan2109

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear MSan2109, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service, facilities and activities contributed to a perfect stay for you from the moment you arrived until departure. Thank you very much for highlighting our breakfast variety and quality. Please let us know if we can assist with your future reservations. We look forward to welcoming you back for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

Nice vacation in andaz

I spent 2 nightbin andaz with my daughtern son, room is spacious,breakfast was fabulous and we enjoyed all the hotel facilities(spa n pools). Love this hotel so much and will surely comeback for holidays...

July 2022|Japchinphing

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Japchinphing, Thank you for sharing your stay experience at Andaz Bali. We truly appreciate your kind words and compliments on our resort facilities as well as our breakfast variety and quality. Thank you once again and we look forward to the pleasure to welcoming you and family back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Excellent!

We felt very welcome at the Andaz during our honeymoon stay. You'll find a beautifully designed hotel with a fantastic ambience, friendly and excellent service, delicious food with lots of variation, and very comfortable rooms!...

July 2022|awhittles

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear awhittles, Thank you for choosing Andaz Bali as your honeymoon stay. We are very glad to hear that you had an overall enjoyable stay with us and impressed with our resort concept, facilities and the services extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you once again and we look forward to your return visits in the near future. Matur suksma, Marc Walz Hotel Manager

Nice hotel for family

Room is spacious, very clean & comfortable. Suitable for family vacation. When we were there, there was a wedding party, but it didn’t bother us at all. Staffs were nice and helpful. We were satisfied with the stay....

June 2022|Yulee_probo

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Quest14852419602, Warmest greetings from Andaz Bali. We are most delighted to hear that you had an enjoyable stay with us and thank you for your nice comments on our resort concept, facilities and the services. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you and we look forward to welcoming you back in the near future. Matur suksma, Marc Walz Hotel Manager

Great stay, Excellent breakfast, Amazing staff

The staff were all great and very helpful. Everyone served with a big smile. They showed much concern when our children were a bit unwell. The room was clean and the housekeeping worked very well. The breakfast was excellent, but I hope they could vary the menu after a few days. The food in the rest...

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June 2022|oranzuice

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear aranzuice, Thank you for posting your review on Tripadvisor. It is a great pleasure to hear that you had a great stay at Andaz Bali. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting the exceptional service extended by our team members. We truly appreciate your feedback on the breakfast variety at Wok Wok. Thank you and we look forward to welcoming you back, hopefully in a not too distant future. Matur suksma, Marc Walz Hotel Manager

Above & Beyond

The experience with Andaz was superb. The thing I was looking for was breakfast. It was a very amazing experience. However I didn't know what was the reason the checking in process took almost 2 hours this time....

June 2022|Morgan_Perdana

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Morgan_Perdana, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that your stay exceeded your expectation and you also enjoyed our resort facilities, especially our breakfast. Thank you very much for your feedback in regards to the check-in process. We do appreciate your comments as this helps us identify the areas we can improve. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Love it!

It’s amazing! Family with kids should get the pool access room, you won’t regret it. Room are specious and clean. Main pool and the beach are clean. Food are good and to our liking! The staff are amazing!! Will definitely come back!!...

June 2022|mrssutawijaya

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear mrssutawijaya, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to a perfect vacation for you and family and thank you so much for highlighting our food quality and facilities, especially our lagoon. pool and beach. Please let us know if we can assist with your future reservations. We look forward to welcoming you back for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

Best breakfast

Best breakfast that I ever had.. Big Led TV Next time will come back with my kids absolutely ❤️ Stay there for 3 nights & 3 days in a row I ate the matcha muesli Loveeeee ittt so much 😍😍😍😍 Thank y...

June 2022|jennysumawi

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Jenny, Warmest greetings from Andaz Bali. We truly appreciate your kind words and compliments on our resort facilities as well as our breakfast quality and variety. Please let us know if we can assist with your future reservations. We look forward to welcoming you back for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

5 Star facilities and location

Excellent facilities, very clean rooms, beautiful gardens, helpful and attentive staff, and top location. Highly recommended for couples and families. We will return to the Andaz on a regular basis from Australia....

June 2022|Philip N

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Bapak Philip, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that you had an excellent experience stay with us and also enjoyed our resort facilities and the services extended by our team members. Thank you once again and we look forward to your return visits in the near future. Matur suksma, Marc Walz Hotel Manager

A night in Andaz

I came for business and stayed in Andaz for the first time. At first I thought Andaz is the same as other hotel I had stayed before. But it turns out to be really different. Really WOWWWWWW experience.... Very different from other hotels. The front desk staff is very friendly and helpful. The room i...

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June 2022|albert601892022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear albert601892022, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that your stay exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our breakfast concept and the warm hospitality extended by our team members. It is also nice to hear that you will be returning back. Please contact me on my email address marc.walz@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Hotel Manager

Flawless First Time in Andaz Bali

Greeted through the lobby, I started to think that this hotel is flawless. I stayed with the lowest minimum room rate, but it was still exceptional. Room, big-ass TV, and mini-bar is good, then they also offer some resort activities - yoga - biking/scooter - and many other great options to kill time...

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June 2022|nabilafidiyandini

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear nabilafidiyandini, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service, facilities and activities contributed to an excellent stay for you and thank you very much for highlighting our breakfast variety and quality at Wok Wok. Once again thank you and we look forward to welcoming you back, hopefully in a not too distant future. Matur suksma, Marc Walz Hotel Manager

Newly open hotel which feel like home

I stayed for 2 nights in this hotel, and the room is nice and clean, it feels like home with wonderfull landscape. Only drawbacks are we wait for long time to check in maybe because of new staff. Overall I would like to stay again in this hotel with children and family...

June 2022|miketan1678

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Bapak Mike, Thank you for sharing your stay experience on Tripadvisor. We are very happy to hear that you had an enjoyable stay at Andaz Bali, a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to your return visits with your family in the near future. Matur suksma, Marc Walz Hotel Manager

Excellent

Hotel is amazing, perfectly located and extremely well designed: spacious rooms, fantastic bathroom with rain shower, very quiet. Restaurants offering is complete, professional and enjoyable. Staff service and attitude outstanding ...

June 2022|Mau-travel

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mau-travel, Warmest greetings from Andaz Bali. We are most delighted to hear that you had an enjoyable stay with us and thank you for your nice comments on our resort concept, facilities and the services. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you and we look forward to welcoming you back in the near future. Matur suksma, Marc Walz Hotel Manager

Excellent stay

Great business visit stay; experienced and very attentive stuff; excellent breakfast and impeccable room. Will come back to stay again on next trip or will recommend to friends. F&B could have more variety though and fine dining may be a good addition. ...

June 2022|Surachet C

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Surachetc82022, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an excellent stay for you and thank you so much for your kind words on our resort concept, food quality and the attentive service provided by our team. Your feedback on the food variety and fine dining addition are greatly appreciated. Thank you for recommending Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Perfect vacation

Very welcoming atmosphere, The staffs were friendly & always greeting and smiling to us .The breakfast were amazing.The beach is fantastic.My grandchildren love to play in the sand. Will be back to this place soon...

May 2022|orchidea732015

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear orchidea732015, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to a perfect vacation for you and thank you so much for your kind words on the resort concept, food quality and facilities, especially a direct access to the beach. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Agta Review

The Place Is Very Nice, Good Landscape, The ambien is so calming, The Food and beverage is very Tasty. Bali culture and modern architecture combine in andaz resort hotel. In the back yard direct to the Sanur beach, sit and enjoy the sunrise every morning is the ones thing Special when you stay in an...

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May 2022|Agta Kurnia R

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Agta Kurnia R, Thank you for posting a lovely review on Tripadvisor. We are most delighted to learn that you had a pleasant stay with us and enjoyed the resort's concept, food quality and the facilities, especially the sunrise experience from the hotel backyard early morning. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to your return visit in the near future. Matur suksma, Agus Virgianto Director of Rooms

Great property for kids

Andaz would be our favorite hotel in Bali, particularly the best in Sanur. It's so kids friendly. Loving the kid/s and main pool. Layout is great. The food taste can be improved (breakfast and Fisherman's). We are so in love with the hotel layout and overall vibes. Staffs are excellent, kid's club i...

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May 2022|DellyKirana

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Delly Kirana, Thank you for posting a lovely review on Tripadvisor. We are most delighted to hear that you had a great experience stay with us and also enjoyed the facilities and the services extended by our team. Thank you for your feedback on the breakfast and food quality at Fisherman’s Club. Your recommendation and kind words about Andaz Bali as the best hotel in Sanur are greatly appreciated. Thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Best big hotel in Bali!

I can highly recommend this hotel. Very friendly and helpfull staff, lovely restaurants (specially Fisherman’s Club by the beach), big up-to-date rooms and cozy sorroundings - only good things to say about our three nights stay. ...

May 2022|GBentzen

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear GBentzen, Warmest greetings from Andaz Bali. We are very happy to hear that you had an enjoyable stay with us and thank you for your nice comments on our resort concept and facilities. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. We truly appreciate your recommendation and we look forward to welcoming you back in the near future. Matur suksma, Agus Virgianto Director of Rooms

Great stay in Andaz Bali

Worth value of money. Very helpful staff, the room and hotel area are very clean, beautiful landscape, interior is super nice and very detail, great kids club experience, and of course it has the best breakfast ever. ...

May 2022|888ing

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Inge, Warmest greetings from Andaz Bali. It is nice to hear that you had a great stay with us and thank you very much for your compliment and kind words on our resort concept, facilities and breakfast quality at Wok Wok. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the welcoming you back for another relaxing experience soon. Matur suksma. Agus Virgianto Director of Rooms

Good service, experience, and food

The check in was efficient and all staffs were friendly. I'm stay at suite with pool access was very comfortable. Breakfast in the Firefox was very good. Great stay at Andaz Sanur Bali with outstanding service, food, and location. ...

May 2022|Christianhalim08

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Bapak Christian Halim, Warmest greetings from beautiful Sanur, Bali. It is great to know that you had a enjoyable experience from the moment you stepped into our open-aired lobby to the moment you bid your farewell. Thank you very much for your compliment on our resort facilities, breakfast quality and the service extended by our team members. We look forward to welcoming you back to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Amazing hotel

A big and clean room, with a large bed, separate toilet and shower, a big bath tub. Complimentary minibar exclude beer, welcoming a cup of mix peanut, a bottle of natural jam and 1 bottle of kunyit asam. Ala carte unlimited breakfast very delicious. Complimentary tea and coffee and snacks from 10 am...

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May 2022|desiindahwaty2022

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Desi, Thank you for posting an excellent review and ratings on Tripadvisor. We are very glad to hear that you had an amazing experience stay with us and we really appreciate your nice comments on our resort concept, facilities and friendliness of our team members. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again soon. Matur suksma, Agus Virgianto Director of Rooms

Amazing

Love the ambience like staying in the forest. The bfast platting is so tempting and beautiful , love all the menu, so Perfect 👍😍❤️ . We can also rent a bike to stroll along sanur beach , so lovely 😘😘😘...

May 2022|mardianatany

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Mardianatany, Thank you for your lovely review. We are very glad that you had an amazing experience at Andaz Bali and thank you for your nice comments on the resort concept, facilities, breakfast quality and variety at Wok Wok. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. We look forward to welcoming you back to Andaz Bali soon. Matur suksma, Agus Virgianto Director of Rooms

Excellent Kemu Mai and Fantastic Breakfast

Thank you for ms. Putu and other miss in Kemu Mai. My kids are very happy. This is our 2nd time staying in this hotel. So far we love it, the room is spacious, the food is delicious and many restaurants and gelato nearby 👍🏻...

May 2022|ccccc80

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear ccccc80, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is great to learn that you had another enjoyable stay with us and the warm hospitality extended by the team at Kemu Mai has also enhanced your experience. I will certainly share your kind words of praise to Putu and Kemu Mai Team. Your compliments on the food quality is also very much appreciated. My team and I look forward to welcoming you back to our ‘village’ for the third and many more visits. Matur suksma, Agus Virgianto Director of Rooms

by far, the best hotel in bali

well designed hotel (easy access from lobby to room to pool to restaurant and kids club), very clean hotel, big room, big bed (very good for family vacation), awesome tasty breakfast, friendly staff, and best kids club so far. your kids wont come out from kids club so fast. i wish the kids club not ...

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April 2022|Trip513137

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Bapak Daniel K, Thank you for your excellent review and ratings on Tripadvisor. We are very happy to know that you had a wonderful stay with us and also enjoyed the resort concept, facilities and the services extended by our team. Your kind words about Andaz Bali as the best hotel in Bali is greatly appreciated. It was our pleasure having you as our guest and we look forward to your continued support. Matur suksma, Agus Virgianto Director of Rooms

Great hotel, great food, awesome experience

Stayed for 3 days in Andaz, overall experience is really great. The room is sooo beautiful, really great design with a touch of indonesian. The food is also another highlight of the hotel. Breakfast is onnn poinntttt. Tried various dishes and most of them are very satisfying...

April 2022|Dimputera

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Dimputera, Warm greetings from Andaz Bali. Thank you for choosing Andaz Bali and for taking the time to share your stay experience with us here at Andaz Bali. We are very glad to hear that you had an enjoyable stay and we really appreciate your nice comments and compliment on our resort concept, facilities and breakfast quality at Wok Wok. We look forward to your return visit and please let me know if I can assist with your future reservation. Matur suksma, Agus Virgianto Director of Rooms

Travelling with a baby! - Outstanding experience

Everything was outstanding. The staff are incredible, I can't single out anyone specific because the standard was just superb across everyone - the receptionist/waiters/room cleaners/beach staff/ chef.. everyone is just so friendly and thoughtful, even the gardeners! We were traveling with a baby an...

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April 2022|expatcitizen

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Expat Travels, Thank you so much for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that your stay at Andaz Bali exceeded your expectation. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our exceptional service extended by our team members. Please do come back soon and we look forward to welcoming you back for another relaxing experience soon. Matur suksma, Agus Virgianto Director of Rooms

Great stay

Really had a great stay at Andaz Hotel Bali. The place is very cozy and feels like home. Their ala carte breakfast is very good. Would definitely come back to this hotel. However, the hotel is located in Sanur, which is a bit far from the crowd places like seminyak and canggu. I would suggest enjoyi...

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April 2022|andikasb

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Bapak Andika, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are most delighted to hear that you had a great experience and appreciated the feel concept of Andaz Bali; Redefined luxury with homey feels. Thank you very much for highlighting our breakfast quality and variety at Wok Wok. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Best Service Ever

The villa is clean, compared to other villas that I ever visited before. The staffs are very friendly and provide us with everything we need. They even give us complimentaries like beer, snacks, lots of mineral water, and a delicious cake on their anniversary!...

April 2022|csugiarto02

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Csugiarto02, Warmest greetings from Andaz Bali. It is a great pleasure to learn that you had an excellent experience with us and thank you very much for your kind words on the resort facilities, villa cleanliness and the warm hospitality extended by our team members. I am sure it will add further motivation to each and everyone’s of us to create memorable experiences for all our guests. We are also very glad to hear that our little surprise of your anniversary celebration has delighted you. Thank you and we look forward to welcoming you back for another memorable experience here at Andaz Bali. Matur suksma, Agus Virgianto Director of Rooms

Very good hotel, I love the breakfast, very pleased to stay here with my family..

Really love our experience to stay in this great hotel.. really like the breakfast, the room was fantastic. My family really enjoy to stay here. Very very recommended hotel.. really appreciate the staff service here.....

April 2022|anthonysudjadi

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Bapak Anthony Sudjadi, Thank you for sharing your stay experience at Andaz Bali. It is great pleasure to hear that you and your family had an enjoyable stay with us and thank you for your nice comments on the resort facility, food quality and the service provided by our team members. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Definitely will come back to Andaz

Very pleasant to stay in Andaz Bali, spacious and comfy room, clean, easy access to pool. Good location hotel. Super friendly and helpful hotel staff. Very recommended for family travelling with toddlers. Big yard for kid running around, user friendly bike free of charge. Indoor and outdoor playgrou...

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April 2022|hanahou628

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Hanahou628, Thank you for your excellent reviews and ratings. We are very happy to hear that you had a pleasant stay with us and thank you for your kind words and compliment on our resort facilities, food variety and quality as well as the friendliness of our team members. It is also nice to hear that you will be returning back soon. Please contact me directly to my email address agus.virgianto@andaz.com if I can assist with your future reservation. Thank you for recommending Andaz Bali to our Tripadvisor’s readers. My team and I look forward to the pleasure of welcoming you back to our ‘village’. Matur suksma, Agus Virgianto Director of Rooms

Best hotel in Bali

we love our stay at Andaz, from the moment we arrived, until the moment we checked out, everything was perfect. The breakfast was not like any ordinary hotel breakfast, the rooms were all spotlessly clean and the beds were comfortable to sleep in. Our kids love their stay too. Please keep up the g...

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April 2022|Sharon J

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Sharon, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that you had an enjoyable experience with us. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave with such a memorable impression from the moment you arrived until departure. We are also glad to hear that you enjoyed a wide variety and quality of breakfast at Wok Wok as well as our other hotel facilities. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to the pleasure to welcome you back again soon. Matur suksma, Agus Virgianto Director of Rooms

Pleasant and comfortable stay!

It was a very pleasant stay in Andaz with lots of trees it seemed we lived in a lush green forest. Breakfast was superb! will definitely recommend the hotel to families and friends. Cannot wait to go back to Andaz again!...

March 2022|evlien2022

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Evlien2022, Thank you for posting an excellent review and ratings at Tripadvisor. We are very happy to hear that you had a pleasant stay with us and impressed with our resort concept, food quality and the services. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you for staying at Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Exceptional Service

It's always good to be back at this place and warmly greeted by familiar faces. Sidi, Ayu, Agung, Mita, Bu Yuni and many others. Services provided were always exceptional. Wil definitely come back in the near future. ...

March 2022|putz88

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear PatS, Thank you for posting an excellent review and ratings on Tripadvisor. It is a great pleasure to hear that you had another wonderful stay with us and that you were also impressed with the exceptional service extended by our team members, especially Sidi, Ayu, Agung, Mita and Yunik. It is always nice to hear that you will be returning back. Please contact me directly to my email address agus.virgianto@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Agus Virgianto Director of Rooms

Everything that you expect and more!

I enjoyed every minutes during my stay at Andaz. It was a nice experience right from the start, the staff is friendly and helpfull, the room is spacious and clean, the 'made by order' breakfast is super yummy. I stayed for 3 nights and tried almost everything on the menu and everything was delicious...

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March 2022|Kenny S

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Kenny S, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are most delighted to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and family. Thank you very much for highlighting a wide variety of different dishes and food quality served during breakfast at Wok Wok. It is also nice to hear that you enjoyed our pool facilities and the beach in front of Andaz Bali. Sanurian life does close to nature and receding beach is the time where the villagers enjoy to see the sea shells or simply walk along the white beach sand. Please do come back soon for another relaxing stay with us here in the heart of Sanur. We look forward to the pleasure of welcoming you back again soon. Matur suksma, Agus Virgianto Director of Rooms

Andaz Bali

Room is very clean, bright, modern and spacious. I like how they really care for environment by using all recyclable things. Staff service is very friendly. breakfast is nice and various. Recommend this place ...

March 2022|lannyk99

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear lannyk99, Warmest greetings from Andaz Bali. We are very happy to hear that you had an overall enjoyable stay with us and thank you for your nice comments on our resort concept and facilities. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. We truly appreciate your recommendation and we look forward to welcoming you back in the near future. Matur suksma, Agus Virgianto Director of Rooms

Our awesome experience at Andaz

We love Andaz' casual yet friendly customer service approach towards their customers. We're traveling as a family of 4 (2 adults, 1 toddler & 1 baby) The room was spacious, breakfast was exceptional. We highly recommend Andaz for everyone who wants to visit Bali. ...

March 2022|Benedictus Hugo S

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Bapak Benedictus Hugo S, Thank you for your reviews on Tripadvisor. We are most delighted to learn that you and your family had an overall excellent stay with us and thank you for your kind words and compliment on resort facilities and warm hospitality extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for recommending us to our Tripadvisor’s readers and we look forward to the pleasure of welcoming you back soon. Matur suksma, Agus Virgianto Director of Rooms

best breakfast ever

breakfast very good in variety and off course the taste staff response very fast hotel area big enough to enjoy fresh air beachfront swimming pool private and public room very spacious but price too high compare similar hotel in bali ...

March 2022|framPOSO

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear framPOSO, Warmest greetings from Andaz Bali. We are very happy to hear that you had an overall enjoyable stay with us and thank you for your compliment on our resort concept, facilities and the services. Your kind words about Andaz Bali’s breakfast as the best breakfast is also greatly appreciated. Thank you for your comments on the restaurant prices within the hotel. We are in fact offering special promotions at Fisherman’s Club from 12.30 until 7 pm, as well as 50% discount for pastries from 5 – 6 pm every day of the week. However, I will certainly look into the point you have highlighted on the pricing opportunities. Once again thank you for staying at Andaz Bali and we look forward to welcoming you back soon. Matur suksma, Agus Virgianto Director of Rooms

Fabulous hotel in Sanur Bali

It’s very difficult to find bad things about Andaz hotel. Fabulous hotel, nice atmosphere , delicious food and nice friendly staffs especially Ms Ayu ( FO), Mr Aditya and Ms Dinda ( resto). Perfect for any occasions. Sure will be back . ...

March 2022|kristalih2017

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Kristali H, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you for highlighting the warm hospitality extended by our team members, especially Dayu, Aditya and Dinda. Please do come back soon for another relaxing and memorable experience at ‘our village’. Matur suksma, Agus Virgianto Director of Rooms

Nice Stay at Andaz Bali

start from the lobby, it is beautiful, love the ambiance since the beginning. The room is also nice, comfortable, new and clean. The breakfast rest is also nice, the food also good, their Andaz toast is so good. Overall is nice...

March 2022|Wilenna

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Wilenna, Warmest greetings from Andaz Bali. We are very happy to know that you had an overall enjoyable experience from the moment you stepped into our open-aired lobby to the moment you bid your farewell. Thank you very much for your compliment on our resort concept, facility and the breakfast quality at Wok Wok. Thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Agus Virgianto Director of Rooms

Mei

Excellent room and ambience.. We (me & my husband) love it much. Spacious room with excellent interiors and ammenities. Excellent facilities in the hotel. The view is also greay. Hopefully we can be there with the whole family. We have 4 boys 😁...

March 2022|Meiesti

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Meiesti, Warmest greetings from Andaz Bali. We are very happy to hear that you had an overall excellent stay with us. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. It is nice to hear that you will be returning back. Please contact me directly to my email address agus.virgianto@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Agus Virgianto Director of Rooms

Excellent recent hotel in Sanur

We stayed for 2 nites and really enjoyed it. The service and hospitality 👍👍 The best breakfast in Sanur hotel and one of the best in Bali for me, personally. And also it is the Latest hotel in Sanur....

March 2022|Journey104599

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Journey104599, Thank you for posting a lovely review on Tripadvisor. We are very happy to hear that you had an overall excellent stay with us and that you were also impressed with our resort concept, food quality and the services. Your kind words about Andaz Bali’s breakfast as the best breakfast in Sanur hotels and Bali are greatly appreciated. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you for staying at Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Excellent stay for family with kids

Stayed for 3 nights but we had great memories. I asked for birthday cake for husband, but Mr Aria (Duty Mngr) came with surprise and make efforts with other staffs. Staff were also informative about discounts etc. ...

March 2022|prittaayu

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Prittaayu, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you and your family had an overall excellent stay with us and thank you very much for your kind words and compliment on the warm hospitality extended by our team members, especially Arya. Please do come back soon. We look forward to welcoming you back for another memorable experience here at Andaz Bali. Matur suksma, Rina Mariani General Manager

Perfect resort for holiday

No need to go anywhere but the resort Eventuell perfect. The foods was amazing The staffs so friendly Thanks to Mr Arya (duty manager) and Mr Dharma (restaurant manager) They are so friendly and kind Absolutely will be back there The vibe so homie Can’t get enough even we were staying for 4 days...

March 2022|astiatm0dj0

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Asti Atmodjo, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to a perfect and enjoyable experience for you and thank you for highlighting the warm hospitality extended by our team members, especially Arya and Dharma. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Unique and heritage of luxury hotel in Bali

The hotel was truly unique and bali heritage feeling, superb village square. The hotel staffs were excellent and helpful from FO to the outlets. The room was spacious, good for chilling out at the balcony. Fisherman Club at the beach was great with food and drinks, I did have few casual meetings the...

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February 2022|ssusilo

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Subandi, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that you had an overall enjoyable stay with us and thank you very much for your compliment and kind words on our resort concept, hotel facilities and the warm hospitality extended by our team members from the moment you arrived until departure. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to the pleasure to welcome you back again soon. Matur suksma, Rina Mariani General Manager

Beautiful resort and amazing breakfast spread

My husband treated me to a short birthday getaway at Andaz Bali and it did not disappoint. The room was spacious and at other hotels, we normally have issues with lighting - they’re not usually bright enough in the room- but here this was no issue at all, it was perfect. I cannot say enough about ...

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February 2022|ronisan

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Veronica S, Thank you for taking the time to share your stay experience at Andaz Bali. We are extremely delighted to learn that you had a wonderful stay and that you were also impressed with the overall experience. Thank you for highlighting the food quality and wide variety of different dishes served during breakfast at Wok Wok and the exceptional service extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. We do appreciate your feedback in regards to the available restaurants, which are Wok Wok and Fisherman’s Club. As for the Blue Oven and Fire Fox, these outlets are scheduled to open with offering their specialties menus when the business permits. It is nice to hear that you will be returning back. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

In Pursuit of Serotonin

What a perfect sanctuary that Andaz could offer to me. I do really wanna come back again for sure! Not all the foods were good but most of them were yummm! Please put more lighting at garden and surrounding because for me it was quite dark. No need to increase the brightness or the lumens but add ...

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February 2022|dvnarachmawati

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Dvnarachmawati, Warmest greetings from beautiful Sanur. We are very happy to hear that you had an overall enjoyable stay with us and that you will also be returning back to Andaz Bali. We are currently offering Nyepi Package of Rp. 6,500,000.- net for 2 nights stay at Signature Room inclusive of daily breakfast, 1x lunch and 1x dinner for two (2) persons. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. Thank you for your feedback in regards to the food quality and additional lightings at the resort area. We do appreciate and take our guest comments seriously as these helps us identify the areas we can improve. Once again, thank you for staying at Andaz Bali. My team and I look forward to welcome you again to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Best Experience

Best experience in Andaz with clean room, good services, delicious food, good view from the hotel, good swimming pool, overall is very good and i want to go back again, Andaz the best hotel in bali xoxo...

February 2022|fahranirusziady

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Fahranirusziady, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to the best experience for you. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Standout Property

Quiet beachfront property has the feel of a village with luxurious furnishings and a very warm and well trained staff. Good recognition for Globalists. No alcohol offered in lounge, only snacks and coffee. Can use bikes or ebikes to stroll the beachwalk. Breakfast is first class. ...

February 2022|globalistgrant

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Globalistgrant, Thank you for posting an excellent review and ratings on Tripadvisor. We are very happy to hear that you had an overall enjoyable stay with us and that you were impressed with our resort concept, hotel facilities as well as the food quality and the services. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Feels like home

Beautiful ambience, definitely will comeback for future trip to Bali. Choose the Suites with lagoon access, the breakfast TOP NOTCH, Soto Madura and Bubur Suro. The staff very friendly and ready to serve you, very thoughtful too...

February 2022|agnesoliviaw

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Agnesoliviaw, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that you had a relaxing stay at our Suite Lagoon access and thank you so much for highlighting the food quality and wide variety of different dishes served during breakfast at Wok Wok and the exceptional service extended by our team members. It is nice to hear that you will be returning back. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

Cozy and unforgettable hotel

I was really impressed on my first sight at the hotel lobby. Aprreciated warm welcome from hotel’s staff, especially from on duty manager Mr. Arya. Love the whole hotel ambience, clean and cozy. Room design represent Indonesian character also quite big room both for deluxe and suite. There is a quic...

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February 2022|tyavidya

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Tyavidya, Thank you for posting a lovely review on Tripadvisor. We are very happy to hear that you had an excellent stay with us and that you were also impressed with our resort concept, facilities, food quality and the service extended by our associates, especially Arya. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again to our ‘village’. Matur suksma, Rina Mariani General Manager

Amazing hotel and landscape

New hotel with cool design and calming experience. Love the jungle-like landscape and green spaces in front of the lobby. The kids love the beach as they called it "beach with a friendly wave". Breakfast has tons of selections with great taste as well. For sure will be back there soon!...

February 2022|edodjayaputra

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Edo Djayaputra, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is great to learn that you had an overall pleasant stay with us and enjoyed our resort design, landscape, facilities, especially the beautiful beach and calm wave. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Excellent

Satisfying stay, Excellent services, No complaint with the cleanliness. Hope to come back again soon. The rate of the room a bit expensive but we are so happy with the hotel environment and staff’s services...

February 2022|catherinenp2022

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Catherinenp2022, Warmest greetings from beautiful Sanur. We are most delighted to hear that you had an overall enjoyable stay with us and thank you very much for your compliment on the excellent service extended by our team members. It is also nice to hear that you will be returning back. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

Excellent hotel

Excellent hotel with nice interior. Hotel's staff : duty manager: pa arya, the reception, cleaning service, the resto staff were so friendly and helpfull. The breakfast was healthy and delicious. Nice hotel for stay as the ambience supported. ...

January 2022|renee0072022

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Renee0072022, Thank you so much for taking the time to post this lovely review. I am very happy to learn that you had an excellent experience with us and thank you for particularly highlighting the resort concept, breakfast quality and the friendly service extended by our team members. I am sure it will add further motivation to each and everyone’s of us to create memorable experiences for all our guests. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. My team and I look forward to welcoming you back soon for another memorable holiday here at Andaz Bali. Matur suksma, Rina Mariani General Manager

A new experience of an excellent hotel

We usually go to Bali staying in Seminyak or Nusa Dua area because there are many nice & recommended hotel. This is our 2nd time staying in Sanur, after seeing some of our friends went here. So we decided to try as well and is beyond our expectation the whole experience. Will definitely stay here ag...

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January 2022|monicaharyadia

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Monica, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to a new and enjoyable experience for you. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

The New “Hype” hotel in Bali

Very satisfied with the experience in Andaz. For sure will come back to stay here again. If you bring your kids, must try to catch hermit crab, crab, fish and star fish in the beach during low tide ( either morning or evening depends on the season) . The hotel is good for family vacation because its...

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January 2022|835felixk

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear 835felixk, Thank you for posting your stay experience on Tripadvisor. It is a great pleasure to hear that you had an enjoyable experience with us here at Andaz Bali, a beachfront resort in the heart of Sanur. The village of Sanur is in fact a central location among other cities; Kuta, Seminyak, Canggu, Gianyar or Ubud and it takes a similar time of travelling wherever you go to one of place of interests in beautiful Island of Bali. Please do come back soon. My team and I look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

excellent

Luxury resort, Peaceful surroundings, large rooms, very good breakfast, many facilites for family to enjoy as well as a serene beach to enjoy the days in the sun. A special mention to pak Jaya, the duty manager for his excellent service....

January 2022|FarAway517841

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear FarAway517841, Thank you for posting a lovely review on Tripadvisor. We are very happy to hear that you had an excellent stay with us and that you were also impressed with our resort concept, facilities, food quality and the service extended by our associates, especially Pak Jaya. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again to our ‘village’. Matur suksma, Rina Mariani General Manager

Perfect Family Vacation

This was not our first stay at Andaz Sanur, and every visit equalled to memorable experiences. We loved the interior ambiance, and felt very welcomed by the hospitable staffs. The extensive menu for breakfast was one of the highlight of our trip. We will definitely be coming back, and are looking fo...

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January 2022|Sekaraya7

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Sekaraya7, Warmest greetings from beautiful Bali. It is a great pleasure to learn that you had another memorable experience staying at Andaz Bali and thank you so much for highlighting the resort ambiance, breakfast concept and warm hospitality extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Once again thank you and please do come back soon for another relaxing and memorable experience at ‘our village’. Matur suksma, Rina Mariani General Manager

Amazing landscap hotel in Sanur

Andaz is very good hotel and room are very nice design, very clean, big enough and staffs are friendly. Andaz is one of the hotel with amazing landscape and happy to come back again and recommended for stay....

January 2022|hasanaula

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Hasan, Warmest greetings from Andaz Bali. We are most delighted to hear that you had an overall excellent stay with us and that you were also impressed with our resort concept and design, as well as the landscape and warm hospitality extended by our associates. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. It is good to hear that you will be returning back. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. Thank you and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Rina Mariani General Manager

Andaz is one of our fave now

We like the 2br beach villa. Everything was superb. This hotel makes us feel at home. We stayed in 2br beach villa, the room, the living room, the pool, the garden, everything is superb. Cant wait to come back again...

December 2021|MarinoSutedjo

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Marino Sutedjo, Thank you very much for choosing our Beach Villa, one of the best of the very best villa that we have at Andaz Bali. It is a great pleasure learn that you had an overall pleasant stay with us and that you were impressed with our Beach Villa design and layout as well as our facilities. We are also pleased to learn that you appreciated the feel concept of Andaz Bali; Redefined luxury with homey feels. I am very glad to hear that you will be returning to Andaz Bali very soon. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. Once again, thank you for sharing your recent stay experience. My team and I look forward to welcoming you back for another relaxing and memorable stay. Matur suksma, Rina Mariani General Manager

Family vacation on December

Very nice hotel , clean and cozy. The breakfast is very good, the pool clean also the beach nice and clean. The hotel give free drink at the lounge with many variety of drink every time so you can enjoy 👍🏻👍🏻...

December 2021|Vinzkel

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Vinzkel, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and your family and thank you for your kind words on the resort concept, facilities and the food quality. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Another good resort @ Sanur

My second time staying here. Overall, it is a very nice experience. The room was nice and clean. Very good breakfast, good facilities. Direct access to Sanur Beach through the swimming pool. We will definitely come back again soon. ...

December 2021|johnX7212EB

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak JohnX7212EB, Warmest greetings from beautiful Sanur. We are very happy to hear that you had an overall pleasant stay with us and you also enjoyed the resort's concept and facilities, especially a direct access to the beach. It is good to hear that you will be returning to Andaz Bali. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. Thank you for staying at Andaz Bali and we look forward to welcoming you back for the third and many more visits. Matur suksma, Rina Mariani General Manager

Andaz Sanur

The hotel has a relaxing ambiance and vibe. Staffs are friendly and knowledgeable. Rooms are clean and immaculate condition. Breakfast variety is adequate, more menus can be added. Kids club can be improved, maybe adding playground & air con is not cold enough. Kids pool can be improves too, maybe b...

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December 2021|Titaniumrx

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Titaniumrx, Warmest greetings from beautiful Sanur. We are very happy to hear that all aspects of our service and facilities contributed to an excellent experience for you and thank you for your feedback in regards to the menu variety and additional water slide at kids pool. We also appreciate your comments on the additional playground at Kemu Mai. Our Kemu Mai is in fact a learning centre concept, hence, we do not provide any playground. It was certainly our pleasure having you as our guest and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Exceptional!

Andaz was an excellent hotel from the rooms, to the service and the facilities! We enjoyed everything during our stay. The rooms were very clean and nice to relax and sleep in, and the staff were very helpful and nice to us! Andaz has made our stay wonderful and we won’t forget the extraordinary exp...

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December 2021|KosenChew

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear KosenChew, Thank you very much for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that you had a wonderful experience with us here at Andaz Bali and that you were also impressed with our resort concept, facilities and the service from the moment you arrived until departure. Thank you and we look forward to the pleasure to welcome you back for another memorable and relaxing stay. Matur suksma, Rina Mariani General Manager

Understated Luxury

One of the best stay in Bali, unpretentious, luxury hotel with great service, beautiful spacious room and good food. Breakfast food was delicious, which is one of the most important deciding factors. Will be back and would recommend...

December 2021|annegouw

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Annegouw, Thank you for posting such a lovely review. We are most delighted to hear that you had an overall excellent stay and thank you very much for your compliments and kind words on the resort concept, facilities and the breakfast quality. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Please do come back soon. We look forward to the opportunity of being of service to you again soon. Matur suksma, Rina Mariani General Manager

value for money

we love the beach and the pool ( the water is kinda warm - surprisingly ). the staff is very nice too . the complimentary snacks are also taste good . the drinks also satisfiying . overall, we can say this hotel can be considered as the best hotel ....

December 2021|Nely D

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Nely, Thank you for posting a lovely review on Tripadvisor. We are very happy to learn that you had an overall pleasant stay with us and that you also enjoyed the resort's concept and facilities, especially the beach and pool. Thank you for highlighting the warm hospitality from our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to your return soon. Matur suksma, Rina Mariani General Manager

great hotel, great experience

short vacation and just satisfied with the overall experience of the hotel, especially the ambiance and food : unique and deliciously superb. We also loved Fisherman's restaurant, the food is delicious and top class....

December 2021|rwk0811

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Rwk0811, Warmest greetings from Andaz Bali. We are very happy to hear that you had an overall excellent stay with us and that you were impressed with our resort concept and ambience as well as the restaurant and food quality at Fisherman’s Club. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you for choosing Andaz Bali and we look forward to your return in the near future. Matur suksma, Rina Mariani General Manager

perfect escape on Sanur area

the perfect place to stay. The design from lobby to interior of the room was great and fully function above the expectation. The ambient was cozy and relax. The food was great especially in Fisherman resto at the beach. The room was perfect for take a deep rest and the interior was great and luxury...

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December 2021|ghita49702018

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Ghita, Thank you for taking your precious time to share your pleasant experience. It is a great pleasure to learn that Andaz Bali is a perfect place to stay and we really appreciate your kind words and compliment on the resort concept, ambience and facilities. Thank you very much for highlighting the food quality at our Fisherman’s Club. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again thank you and we look forward to welcoming you back soon for another relaxing stay. Matur suksma, Rina Mariani General Manager

Wonderful Andaz

The room was so comfy, clean and everything u need are there. The ambiance at Andaz was wonderful, so quite, u can really relaxing and recharge ur body n mind there. The breakfast was WONDERFUL! The taste and especially the plating was really really awesome!! Service from all the staffs were als...

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December 2021|awyclif

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Awyclif, Warmest greetings from Andaz Bali. We are extremely happy to hear that all aspects of our service and facilities contributed to a wonderful experience for you and thank you for particularly highlighting our resort concept and breakfast quality. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. It was certainly our pleasure having you as our guest and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Great stay

Everything was remarkable. The lagoon ocean view room was amazing. Breakfast exceptional. Was not able to try other dining options. They provide scooter for rent and bike as well. Would recommend to stay....

December 2021|leethungsen

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Leethungsen, Warmest greetings from beautiful Sanur. We are most delighted to hear that you had a great stay with us here at Andaz Bali with Modern Balinese Village Concept and thank you for your kind words and compliment on our resort concept, facilities and the service. Thank you for recommending Andaz Bali to our Tripadvisor’s readers. This is greatly appreciated. We look forward to welcome you again to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Me and Andaz

We had a good memory staying in Andaz. All the people were helpful and friendly, good and clean facilities, good place for relaxing, delicious breakfast. The room was wider than expected. Bathroom was excellent and clean too, no annoying odor. Nice to come back again... ...

November 2021|Stevanes A

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Stevanes, Thank you for sharing your stay experience at Andaz Bali. It is a great pleasure to learn that you are impressed with our resort concept, facilities, room size and cleanliness as well as the breakfast quality. I am also glad to read that you are delighted with the friendliness and caring service provided by our team members. Your kind words and recognition are greatly appreciated. Once again thank you and we look forward to welcoming you back soon for another relaxing and memorable stay. Matur suksma, Rina Mariani General Manager

Best hotel we stayed in Bali!

It was very pleasant when I stayed at Andaz. I love every details of the furniture in the room, pool, check-in area, restaurants, etc. I reserved The standard room but it's super spacious. The room has a balcony with a cozy couch and pool view! Superb! the have 3 main pools. Breakfast is great but n...

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November 2021|windapuspitasari

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Winda, Warmest greetings from Andaz Bali. We are very happy to hear that all aspects of our service and facilities contributed to a pleasant experience for you and thank you for particularly highlighting our spacious Signature Room, its balcony and view. Inspired by modern Balinese village, each rooms, suites, and villas blends the artistry of Balinese craftsmanship with contemporary elements. It was our pleasure having you as our guest and we hope to have the privilege of welcoming you back soon. Matur suksma, Rina Mariani General Manager

good place to be, feel like home

This is a new, great hotel, in sanur area. excellent service and very "crisp" overall feeling. good 5 star hotel to be. Will travle back here next time. This is not a "majectic" structures hotel, but very peaceful and nice tobe....

November 2021|tanadisantoso

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Tanadi Santoso, Thank you for sharing your stay experience here at Andaz Bali. We are very happy to hear that you had an overall excellent stay with us and that you were impressed with our resort concept, facility and the warm hospitality extended by our associates. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. It is also good to hear that you will be returning back. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali for another relaxing and memorable stay. Matur suksma, Rina Mariani General Manager

Great hotel👍

Nice hotel and good property. But there is currently construction going on the edge of the hotel beach, but overall still reccomended for pleasure... Was having a terible aircon at early morning that can not be turned off at all,but after calling technician the ac going back normal...fast response...

November 2021|alextan2021

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Alex, Warmest greetings from Andaz Bali. The Bali Government is currently upgrading the tourism infrastructure here at Sanur Beach area by widening the walking pathway whereby the guests and villagers will enjoy a spectacular sunrise in the morning or simply to walk, run or ride bicycle in the afternoon. We have taken note of your feedback in regards to the air conditioning problem in your room. Rest assured we will do our utmost to ensure that this type of product failure does not happen again in the future. In general, we hope that you had otherwise enjoyed your stay with us here at Andaz Bali with Modern Balinese Village Concept. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back again soon. Matur suksma, Rina Mariani General Manager

Cozy Hotel

Clean, Cozy, Not to Big Hotel, I Had 4 nights and i really enjoy it there, Delicious Breakfast, and have a great Resto. At the last night I had october fest and enjoy the best pork knuckel, and others with Beer....

October 2021|Andre L

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Andre, Warmest greetings from Andaz Bali. It is a great pleasure to learn that you had an enjoyable stay with us and thank you for your nice comments on the resort concept, facilities, cleanliness and breakfast quality at Wok Wok. We are also glad to hear that you enjoyed the pork knuckle, beers and our special menu of Octoberfest at our Alun Alun – Village Square. Once again, thank you for staying at Andaz Bali. We look forward to welcoming you back to our village soon. Matur suksma, Rina Mariani General Manager

best new hotel in sanur perfect for family. the vibe of bali from the surroundings are great. breakfast is excellent

The staff's services are excellent. the breakfast are tasty yet you still can improve the selections. the croissant is and mie cakalang are one of the best. the pools are amazing. will definitely comeback in another visit...

October 2021|rabekhada

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Rabekhada, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall excellent stay with us at Andaz Bali and that you were also impressed with our resort facilities, services and the breakfast quality, especially our croissant and mie cakalang. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Please do come back soon. We look forward to the opportunity of being of service to you again soon. Matur suksma, Rina Mariani General Manager

Beautiful Resort

Loved the main pool, nice for sunbathing. Nice, helpful and polite staffs. Breakfast was a feast. My cappuccino was perfect. Room was spacious, nice lighting, clean. The whole resort is very clean, no single speck of dust. Loved the whole architecture and design of the resort. ...

October 2021|elisabethtan

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Elisabeth, Warmest greetings from Andaz Bali. We are most delighted to hear that all aspects of our resort design, service and facilities, especially our main pool contributed to a pleasant experience for you and thank you for particularly highlighting the breakfast and cappuccino quality at Wok Wok. Coming into Andaz may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. It was our pleasure having you as our guest and we look forward to the privilege of welcoming you back soon. Matur suksma, Rina Mariani General Manager

One of the best hotels in Bali for the range

Everything was excellent from room size, design to the quality of F&B, particularly the breakfast. Ambience and service was also brilliant - staff go out of their way to help. The only minor annoyance is that the fitness center is in the Hyatt next door and with pre-booking required and limited capa...

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October 2021|GTiR78

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear KG, Thank you for taking your precious time to share your stay experience. It is a great pleasure to hear that you had an overall enjoyable stay and thank you for your nice comments on our resort design and the food quality, particularly the breakfast at Wok Wok. Your compliments on the exceptional service of our team members are very much appreciated. Thank you for your comments in regards to the Fitness Centre, our shared facility with Hyatt Regency Bali whereby our guests will have the opportunity to explore our sister’s facilities. We implement the pre-booking and limited capacity in order to maintain a hygienic and comfortable environment at the Fitness Centre. Thank you once again and we look forward to the opportunity of welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

A hotel with the beach front and the breakfast ambience is very nice with semi open 3 restaurants linked to each other.

Pandemic gives limitations in many areas, even so Andaz can make my stay very relaxing and pleasant. The room is spacious with nicely modern Balinese decor, and the breakfast is definitely worth to waking up early for. ...

October 2021|dsy_h_t

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Daisy, Warmest greetings from Andaz Bali. We are very happy to learn that you had an overall pleasant stay with us and you also enjoyed the resort facilities, design and the breakfast quality at Wok Wok, one of our restaurants located at the Village Square along with Deli & Bakery as well as Fire Fox and Blue Oven which are open for private events. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Hopefully you enjoy Sanur as much as we do and we look forward to welcome you again to our ‘village’. Matur suksma, Rina Mariani General Manager

New fresh and clean hotel

Really love the design and clean room and we can really relax and enjoy there with family👍. So much fun and sweet memories for staying at Andaz sanur. Hope can go back there with big family and friends when the pandemic is over....

October 2021|elisabethlince

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Elisabeth Lince, Thank you for posting a wonderful review on Tripadvisor. We are so delighted to hear that our resort design, cleanliness ad facilities contributed to a pleasant experience for you and your family. It is also good to hear that you will be returning to Andaz Bal with your big families and friends. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali for another relaxing and memorable stay. Matur suksma, Rina Mariani General Manager

VERY VERY SATISFIED

Beyond my expectations, really love the vibes and the hotel also very clean, they even do double cleaning in the morning and before bed. Big room, i stayed at lagoon suite. The staff are super helpful, kind, and thoughtful. They even followed us to the beach with towels without we asked them for tha...

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October 2021|atanudiredja95

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Atanudiredja95, Thank you so much for taking your precious time to share your recent experience with us. We are very happy to learn that your stay at Andaz Bali has exceeded your expectation and that you were impressed with our resort concept, hotel facilities and cleanliness as well as breakfast concept and quality. We are also glad to hear that our little surprise birthday celebrations have delighted you. Thank you so much for highlighting the exceptional service extended by our team members. Please do come back soon. We look forward to the opportunity of being of service to you again soon. Matur suksma, Rina Mariani General Manager

Home in Bali

My 4th visit this year. The best hotel ever. They make every single guest feels like home. Theres no other hotel like Andaz. And i mean i never found a perfect place to stay while traveling and somehow Andaz and hospitality always make me wanna come back....

October 2021|jessiexx199510

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Jessiexx199510, Warmest greetings from beautiful Sanur. It is a great pleasure to learn that Andaz Bali is a perfect place for your stay and thank you very much for highlighting the exceptional services extended by our team members. We are also pleased to learn that you appreciated the feel concept of Andaz Bali; Redefined luxury with homey feels. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. Once again, thank you for sharing your recent stay experience. My team and I look forward to welcoming you back for the fifth and many more visits. Matur suksma, Rina Mariani General Manager

EVERYTHING IS EXCELLENT

HOTEL Located in a strategic Area Prices are reasonable Room overall is very clean (Including Snacks and Beverages), Breakfast Out of Expectation in a good way HOTEL Staffs and Services are really great ...

October 2021|Daniel_Christison

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Daniel, Thank you for your excellent ratings on Tripadvisor. It is a great pleasure to learn that you thoroughly enjoyed your stay and that you were impressed with the resort's location and room cleanliness as well as the quality of breakfast served at Wok Wok. Thank you very much for highlighting the exceptional services extended by our associates. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. We look forward to welcoming you back soon. Matur suksma, Rina Mariani General Manager

Exceptional Staff, one of a kind hotel that looks better than the picture

One word to describe Andaz bali : Flawless 1. Staff amazing , kind, and profesional 2. Hotel that make you fell like home 3. Manager that care about its customer needs 4. Generous in giving Late Check out and Room Choices 5. High quality amenities (Amazing Towel) 6. Great Design for room 7. G...

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October 2021|andhikaw2016

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Andhika, Thank you for taking your valuable time to post this review on Tripadvisor. It is a great pleasure to know that you had an overall wonderful stay with us and thank you for highlighting the resort concept and architecture as well as the exceptional service extended by our team. We are also pleased to learn that you appreciated the feel concept of Andaz Bali; Redefined luxury with homey feels. Thank you for your kind words and compliment in regards to the late check out and room choices offered. The guest satisfaction is our top priority and rest assured, we shall always do our utmost to meet our guests’ expectation. We have taken note of your feedback about the water temperature. We do appreciate and take our guest comments seriously as your feedback helps us identify the areas we can improve. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Once again, thank you very much for sharing your stay experience. My team and I look forward to the pleasure of welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

Hotel with excellent service

The hotel location is very good for family gathering or for business meeting. The hotel with good hospitality, comfortable rooms, nice pool and you can see the sun rise from the beach at the hotel backyard....

October 2021|dstiadi

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Dstiadi, Thank you for posting a lovely review on Tripadvisor. We are most delighted to learn that you had an overall pleasant stay with us and enjoyed the resort's concept and facilities, especially the sunrise experience from the hotel backyard early morning. Thank you for recommending our hotel for family staycation and business meeting. Andaz Bali also offers an excellent choice of venue for wedding celebration and private events. Please do come back soon. We look forward to welcoming you back for another relaxing stay at Andaz Bali. Matur suksma, Rina Mariani General Manager

excellent hotel in sanur bali!

very recommended hotel to stay for holiday or business trip in Bali, different experience compare to Andaz Singapore which also good experience for me before. nice concept and the ambiance above our expectation. nice selection of breakfast, lunch & dinner. however the burger for my wife lunch under ...

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September 2021|Doni U

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Doni, Thank you for recommending Andaz Bali to our Tripadvisor’s readers. We are most delighted to learn that you had an enjoyable stay with us and we appreciate your nice comments on our resort concept, food quality and the service extended by our team members, especially Mita. Thank you for your feedback in regards to the burger quality at Fisherman’s Club. We take our guest comments seriously and therefore, it would be greatly appreciated if you could contact me directly to my email address, rina.mariani@andaz.com as I sincerely would like to understand your feedback in more details. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. My team and I look forward to welcoming you back soon. Matur suksma, Rina Mariani General Manager

About Andaz

Im very satisfied and will be back in November. The service is very good, the staff were very helpful and ready 24/7. the place is worth all the money we spent if you are looking for a relaxing and quality of holiday. ...

September 2021|cindee541

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Cindee541, Thank you for staying at Andaz Bali. It is a pleasure to know that you had an overall enjoyable stay with us and thank you for highlighting the exceptional service extended by our team members. i am so glad to hear that you will be back in November. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and look forward to welcoming you back for another relaxing stay. Matur suksma, Rina Mariani General Manager

My Son's fave stay

We loved staying at Andaz. The property is beautiful, surrounded by alots of trees and of course beautiful beach. The service was great, room was awesome. But the kids club was definitely the highlight for my son. He was requesting to back to Andaz for his bday! ...

September 2021|joeandkinsky

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Joeandkinsky, Warmest greetings from Andaz Bali. We are most delighted to learn that you had an enjoyable stay with us and that our resort concept, the service and Kemu Mai have also enhanced your experience. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. I am so glad to hear that you will be returning to Andaz Bali for your son’s birthday. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. My team and I look forward to the pleasure of welcoming you back soon. Matur suksma, Rina Mariani General Manager

The best Hotel at Sanur Bali

Great hotel with a view, good breakfast, Clean hotel, great hospitality. from check in until check out everything is excellent, the best hotel in Sanur bali, highly recommend for family trip, vacaystay...

September 2021|bsudarsono

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Bsudarsono, Warmest greetings from Andaz Bali. It is a great pleasure to hear that you had an overall enjoyable stay with us and thank you very much for your compliment on our resort, facility and the warm hospitality extended by our team members from the moment you arrived until departure. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. Thank you for recommending us to our Tripadvisor’s readers. My team and I look forward to the opportunity of welcoming you back again soon. Matur suksma, Rina Mariani General Manager

Amazing hospitality

Decided to visit the hotel to celebrate my husband's birthday. And I was so amazed at the surprise the provided for my husband in-room. Staff was very attentive, they were quick on their service, everything was catered for with smile on their face. The kids club here is amazing! They have everything...

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August 2021|Jessheepca

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Jessheepca, Thank you for choosing to celebrate a birthday occasion at Andaz Bali and we are glad to know that the little gestures prepared by our team has delighted you. We are thrilled to hear that you thoroughly enjoyed your stay and that you were impressed with the resort's facilities especially your suite lagoon access, in-room amenities as well as the quality of breakfast served at Wok Wok. Thank you very much for highlighting the attentive and warm hospitality extended by our associates, especially Putu at Kemu Mai. We also appreciate your feedbacks in regards to the lack of information on our hotel website and the quality of pillow in the room. We do take our guest comments seriously and your feedback helps us identify the areas we can improve. Thank you once again for staying with us and we look forward to welcoming you back soon. Matur suksma, Rina Mariani General Manager

we are very happy to stay at diandaz bali the food is delicious the service is very good and comfortable

we are very happy to stay at diandaz bali the food is delicious the service is very good and comfortable… I've stayed at Andaz . for the second time and I will definitely come back there again with my friends………… ...

July 2021|desypuspitasarisari

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Desypuspitasarisari, Thank you for taking your precious time to post your reviews on Tripadvisor. We are so happy to know that you had an overall enjoyable stay and dining experience here at Andaz Bali and thank you for your compliment on the food quality and the service provided by the team throughout your stay. Your continued support is highly appreciated and we look forward to the pleasure of having you as our guest again soon. Matur suksma, Rina Mariani General Manager

nice hotel with warm staf and especialy staf at the restoran, verryy nice and the food is deliciouss

nice hotel with warm staf and especialy staf at the restoran, verryy nice and the food is deliciouss andd all of the staf very helpingg, the restoran manager give the best for our family, and nicee swiming pool...

July 2021|ferryse1328

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ferryse1328, Thank you for visiting Andaz Bali. We are delighted to hear that you had an overall enjoyable experience and thank you for kind words on the food quality and the service extended by the team. Please do come back soon. We look forward to your next visit to Andaz Bali in the near future. Matur suksma, Rina Mariani General Manager

Awesome hotel. Great service.

I had an awesome experience. Hotel was super clean.. I stayed at one of the garden suites and the room was spacious. The sofa bed is larger than expected. It was so comfortable that I felt like I didnt wnna gk out from the room. Thanks! ...

July 2021|ShandyReinata85

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Shandy, Thank you so much for posting such a wonderful review. We are most delighted to learn that you had an awesome experience with us here at Andaz Bali. We are very appreciative of your compliments on our spacious garden suite and its sofa bed. Please do come back soon. We all look forward to welcoming you back in the near future. Matur suksma, Rina Mariani General Manager

Very Good Hotel

New hotel in Sanur area. With quite spacious rooms and complete facilities. Very nice mix of modern and local Balinese interior. Breakfast is very good taste. It's an unforgettable experience staying at Andaz Bali....

June 2021|johansebastian189

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Johan Sebastian, Warm greetings from Sanur. We are delighted to learn that you had an overall enjoyable stay with us here at Andaz Bali with Modern Balinese Village Concept. We truly appreciate your compliments on the resort, its facility and the breakfast quality. On behalf of all of the team, I look forward to the opportunity to welcome you back here again soon. Matur suksma, Rina Mariani General Manager

Best Stay Ever in Bali

I had an amazing day in Andaz Bali. one night stay is never enough. at least booked for 2 nights. Staffs are awesome and front office staff are incredible. Good job for Andaz Bali. Hope to see you again!...

June 2021|janetwillfrid

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Stefani, Thank you for choosing to stay at Andaz Bali. It is a pleasure to know that you had an overall pleasant stay with us and thank you for highlighting the exceptional service extended by our team. This is much appreciated. We look forward to welcoming you back soon, hopefully for a longer stay. Matur suksma, Rina Mariani General Manager

Bring back Bali to natural

Having a great experience with Andaz Everything goes well especially birthday arrangements for my son He feel so special at that day and we are looking foward for our next stay within this month Keep the natural andaz...

June 2021|Wilson H

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Wilsonhai78, Thank you for celebrating your son’s birthday at Andaz Bali. We are so delighted to hear that overall you had a great stay with us and that your son was well taken care of. We would be more than happy to welcoming you and your family back within this month for another memorable and relaxing stay. Matur suksma, Rina Mariani General Manager

Beyond expectation

It's truly beyond our expectation, artistic architecture, very comfy with Balinese village vibe, very welcoming staff, and the room is just amazing, it's one of best room i have ever stayed. overall experience i must say very convenience and definitely will recommend others to stay there....

June 2021|abdali88

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Abd Ali, Thank you for taking your precious time to share an experience of your stay at Andaz Bali. We are very happy to know that your stay has exceeded your expectation. Your compliments on our resort concept, facility and the service is much appreciated. Thank you for recommending our resort and we look forward to your return soon. Matur suksma, Rina Mariani General Manager

Great stay at Andaz Bali

it was our first time stayed at Sanur area and Andaz Bali is a great place with a great decorations and the ambience are just flattering. The room was really nice and clean. 1 night is not enough so i had extended my stay for another 2 nights. Their hospitality is 10 out of 10. All the staff was fri...

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May 2021|melmelmail85

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Melmelmail85, Thank you for taking your precious time to share your experience. I am so delighted to learn that all aspects of our facilities and services contributed to a great stay for you and thank you for particularly highlighting the warmth hospitality extended by Sisca, Sarly, Krisna & Jesisca. I hope you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Please do come back soon. My team and I look forward to welcoming you back. Matur suksma, Rina Mariani General Manager

Great stay at andaz sanur

Had a lovely stay at andaz with my husband. The breakfast was good with many variety of good quality bread and food. We had lunch and dinner also at their restaurant by the beach, it was excellent. The grilled seafood and the churros were amazing! Super great staffs! Room was nice and clean. I ju...

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May 2021|kettysari

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Kettysari, Thank you for taking the time to post a lovely review and share your recent stay experience on Tripadvisor. We are extremely delighted to learn that you had a great stay at Andaz Bali. We truly appreciate your compliments on our facilities and the service as well as food quality and variety at Wok Wok and Fisherman’s Club. We are also glad to know that you appreciate the complimentary in-room minibar and thank you for your feedback in regards to the towel. We take our guest comments seriously and therefore, it would be greatly appreciated if you could contact me directly to my email address, rina.mariani@andaz.com as I sincerely would like to understand your feedback in more details. Once again, thank you very much and we all look forward to welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

A newly Modern traditional bali style hotel in a perfect spot in bali

Was more then blown away with the newly modern traditional bali style hotel, situated in a calm place of Sanur beach bali, i truely enjoyed every second of my stay and will be back again just so i can enjoy the lagoon pool at your doorsteps....

April 2021|richokyle

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear richokyle, Warm greetings from beautiful Sanur. I am thrilled to know that you had an enjoyable stay here at Andaz Bali and I really appreciate your wonderful reviews on Tripadvisor. My team and I look forward to welcoming you back soon. Matur suksma, Rina Mariani General Manager

Jewel of Sanur!

I really love the casual yet mesmerizing details, spaces and gardens. Food and service is top notch. Its lush landscape partnering with the ocean front views is a picture perfect. Andaz's vibe captures Sanur’s essence and potential well!!...

April 2021|Suhaila N

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Suhaila N, Thank you so much for a lovely review. This is greatly appreciated. We can’t wait to welcome you back soon. Matur suksma, Rina Mariani General Manager

While having diffculties during check-in, the resort is amazing

I definitely would love to stay here again. The room and hotel facilities are excellent, casually elegance but the Balinese warmth are still strongly presence. The garden and landscape are also amazing. The food at Wok Wok is really delicious. I also love how pretty the dining ware sets they are usi...

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April 2021|jktkht

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Kristi T, Warm greetings from Andaz Bali. Thank you for choosing Andaz Bali and for taking the time to share your valuable feedback during your recent stay at Andaz Bali. We really appreciate your nice comments and compliments on our resort, facilities and services. We will strive to deliver great experiences consistently to all our guests. Please accept my sincere apologies for your check-in experience upon your arrival. I am disappointed that we failed on this occasion. We all look forward to your return visits and please let me know if I can assist with your future reservation. Matur suksma, Rina Mariani General Manager

Geweldig verblijf met een geweldige staff die je elke dag een glimlacht geeft.

De kamers zijn zeer ruim en zijn van alle voorzieningen voorzien. Het ontbijt is met een a la carte menu van 85 bladzijde zeer uitgebreid. De inzet van het personeel is geweldig, ze zijn zeer alert en zeer professioneel. Ik kom zeker weer terug!...

December 2023|rb0rst

最高のホスピタリティ!

スタッフが皆フレンドリーでした。 朝食も最高においしかったです。 何かあればとても快く迅速に対応していただけました。 また、プールからビーチへ続く雰囲気も最高で、ビーチ沿いの遊歩道から見たサンセットは忘れられません。 初めてまたリピートしたいと思ったホテルでした。...

December 2023|c0ffeec00ler

발리에서 가장 만족스러운 호텔

부모님과 함께 방문했습니다. 호텔 내 직원 모든분들께서 친절하셨고 최근에 오픈한 호텔이라 그런지 시설들도 모두 깨끗했어요. 다른호텔들에 비해 조식이 아주 맛있었습니다. 뷔페식이 아닌점이 좋았고, 제공되는 음식의 가짓수도 여러가지라 여행 내내 매일 새로운 음식 도전하는 재미도 있었어요 추천합니다...

November 2023|kjw6855

신혼여행 마지막 숙소 경이로운 3박

조식이 매우 맛있고, 직원들이 친절함. 서빙 시에 약간의 혼선이 있었고, 사소하게 불미스러운 일이 있었지만 그에 대한 사과와 후속 조치 또한 과하게 훌륭했음. 리조트 시설이 굉장히 깔끔하게 운영되고 있었으며 머무는 동안 안락함과 편안함에 경이로울 정도였음. ...

November 2023|Noe-rout

그냥 제 인생 최고의 숙소입니다.

결혼식 하고 허니문으로 다녀온 발리 중에 최고의 숙소였어요. 안다즈 방문 후 다른 곳은 기대에 못 미쳤어요... 아침에 노래하는 새소리부터 이른 새벽부터 나뭇잎을 쓸며 밝게 인사해주시는 직원들, 모든게 프레쉬한 조식들, 깨끗한 룸컨디션, 맛있는 음식들, 바닷가가 보이는 수영장에서 아침을 맞이하면 더할 나위 없었죠. 또, 선라이즈 스트레칭도 즐거운 경험으로 남았어요!...

November 2023|rhtn7891

超乎預期的好飯店

早餐是他的一大賣點,除了聖瑞吉以外我覺得最好吃的早餐,除了蒸餃,但兩件餐飲風格不太一樣,聖瑞吉豪華高級,安達茲比較偏精緻。 渡假村風格很年輕,前台有個住客休息區從早上8:00到晚上10:00都可以在那邊無限喝飲料和餅乾,裡面有四家不同風格餐廳,健身房和SPA需到隔壁凱悅。 房間設施維持的相當好,非常非常的新,整天都看到工作人員在打掃環境。 主泳池長約40m寛約20m,旁邊就是Sanur沙灘步道,左右都有很多餐廳和商家。 主泳池旁邊是兒童泳池,兒童俱樂部也在附近,對小孩友善,check in時就會帶小孩去餵魚。 如果真的要挑剔,沙努的腹地沒有努沙度瓦大,飯店佔地不大,但很有特色,值得推薦來住...

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November 2023|Tsung Feng Y

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Tsung Feng Y, Thank you for taking the time to share your detailed and positive experience! We're thrilled to hear that our breakfast is a major selling point with its exquisite dining style. It's heartening to know you enjoyed the amenities, including the residents' lounge, diverse restaurants, and well-maintained room facilities. Our team's commitment to cleanliness and the kid-friendly features, such as the children's pool and kids club, are designed to make every stay special. Our resort is a contemporary take on a traditional Balinese village, designed to immerse our guests in the local culture and provide a tranquil and serene experience. We aim to create an environment where visitors can truly feel like a part of the community, embracing the peaceful essence of Bali. We appreciate your recommendation and look forward to welcoming you back for another memorable visit. Thank you for choosing Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Andaz Bali에서 만족스런 사누르 경험

발리 여행에서 사누르 지역은 별로 관심이 없는 지역이긴한테, 새로 지어진 안다즈 호텔이 있다고 해서 1박만 하였습니다. 신상 호텔이라 시설도 깨끗하고 관리가 잘 되어 만족스러웠습니다. 또 주변 식당, 마사지도 만족스러워서 다음에 간다면 또 안다즈에서 묶으면서 사누르에 한 3~4일 정도 머무르면 좋을 것 같아요. ...

November 2023|GrandTour13945233377

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear GrandTour13945233377 , We truly appreciate you choosing Andaz Bali for your stay in Sanur and taking the time to share your positive experience. It's wonderful to hear that your stay at our 'Village' met your satisfaction. Your plan to return and stay for a more extended period is fantastic, and we look forward to welcoming you back for another delightful experience. Thank you for your kind words, and we can't wait to host you again! Matur suksma, Marc Walz Hotel Manager

Perfekter Aufenthalt

Der perfekte Aufenthalt im Andaz Bali beginnt schon beim Einchecken. Alle Mitarbeiter vom verdienen ein besonderes Lob, selten so freundlich empfangen und bedient geworden. Frühstück Perfekt - endlich mal kein Buffet und somit weniger Verschwendung. Zimmer perfekt. ...

November 2023|petergroiss

직원들이 매우 친절하고 잘 도와줍니다.

2살 아기와 함께 했는데 조식당과 피셔맨클럽 두 곳 모두 메뉴구성 아기전용커틀러리 등 함께 식사하기에 좋았습니다. 직원들의 친절함도 좋았고 호텔 룸 뿐만아니라 모든 시설이 청결해서 아기와 함께하기에 좋은 곳입니다...

November 2023|owl0813

신혼여행으로 간 안다즈 발리

너무 좋았습니다. 신혼여행에 걸맞는 숙소였고, 사누르는 조용하고 차분한 휴양지라 더 좋았습니다. 다음에 가족들과 함께 꼭 다시 가고 싶습니다. ...

November 2023|wonjoon1003

Traumhaftes Hotel

Wir hatten nur Übernachtung mit Frühstück gebucht. Das Frühstück war unglaublich lecker und zauberhaft schön angerichtet!! Noch nie so lecker gefrühstückt! Zimmer Top, Anlage sehr grün und gepflegt! 100% Weiterempfehlung!...

November 2023|Richard1993Ger

泡飯店的好選擇

如果只想待在飯店裡, Andaz絕對是好選擇 早餐的多樣性與豐富性, 讓我每天都可以吃到不一樣的早餐, 同時每天的 day of selcetion 每天都有驚喜 大泳池人多, 廣受大小朋友歡迎, 小泳池安靜許多, 是安靜的好選擇 Village Square 的餐廳一如往常的美味...

November 2023|EricaSuen

안다즈 발리

룸컨디션 직원응대 호텔전경 레스토랑 기타 시설 등등 맘에 안드는 부분이 하나도 없었어요 아침 조식 붐비는 시간엔 어쩔수 없이 직원들이 정신없어 보이긴 했지만 불편할 정도는 아니고 매우 만족한 스테이였습니다 또 이용하고 싶네요...

October 2023|8882023

Parfait !

Nous avons séjourné à l'Andaz Bali récemment, et je ne peux pas assez souligner à quel point l'expérience a été exceptionnelle. Du début à la fin tout a été parfait et mis en oeuvre pour que cela le soit. Les chambres sont très spacieuses, décorées avec gout et dans e souci du détail. De plus, la ...

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October 2023|SandrahSwitzerland

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear SandrahSwitzerland, We are genuinely thrilled to read about your recent stay at Andaz Bali. It's wonderful to know that you found the entire experience exceptional, from start to finish. We take great pride in our spacious, tastefully decorated rooms with attention to detail, practical amenities, and comfortable outdoor spaces. Your appreciation for our beautiful gardens, attentive staff, and the high-quality food, especially the exceptional à la carte breakfast, means a lot to us. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. We can't wait to welcome you back to Andaz Bali in the future for more exceptional moments! Matur suksma, Marc Walz Hotel Manager

Wunderschönes ruhiges Resort

Wunderschön wo man hinschaut, das Resort ist mit viel Stil und Liebe zum Detail eingerichtet. Stimmung ist sehr entspannt und ruhig, die Suiten sehr gross und die Mitarbeitenden enorm zuvorkommend und freundlich. Frühstück als auch Lunch und Dinner hervorragend! Wir kommen sehr gerne wieder....

October 2023|Marc964

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Marc964, Thank you for your wonderful review! We're delighted to hear that you enjoyed our resort's style with its relaxed atmosphere. Thank you for highlighting our warm hospitality, it's great to know that you found our staff courteous and friendly. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

최고에요

사누르에서 최고의 호텔이며, 발리전체로봐도 손꼽히는 호텔이 될것 같습니다. 재방문의사 100프로에요!! F&B , 객실컨디션, 직원응대 모든것이 완벽했습니다....

October 2023|까망이

가족 여행 추천

20개월 아기 둘과 여행했습니다 리조트 안에서도 충분히 하루를 보내기 좋았습니다 다만 미끄럼틀 같은 수영장 어트랙션이 없어 조금 아쉬웠습니다...

October 2023|kyoeuns2

Alles Top!!

Wir waren zu Abschluss unserer Rundreise im Andaz. Und waren mit allem sehr zufrieden! Essen war Top besonders das Frühstück das a la Carte serviert wird hat uns super gefallen! Sehr nette Servicekräfte in der ganzen Anlage! Es waren immer ausreichend lLiegen vorhanden!!...

October 2023|Tomas L

안다즈발리, 제 인생 최고의 호텔이었습니다

모든직원들이 친절해서 기분이 좋았습니다. 객실은 완벽했어요. 위치가정말 좋아요. 바다가 바로 앞에 있고 호텔 문 앞에 마사지 샵도 몇개 있는데 좋았어요 로비를 지나 보이는 정원이 정말 좋았고요 저같은경우 화장실 옷걸이가 좀 파손되어있었어요 불편함은 없었지만 개선하면 훨씬 더 좋은 이미지를 만들 수 있을 것 같아요 ...

October 2023|yoobboong

꼭 다시 가보고 싶은 숙소!

라군 억세스 룸 .. 정말 최고입니다. 가격만 생각 안하면 일주일 내내 머무르고 싶은 그런 곳이네요. 만들어주는 조식은 기본 베이커리부터 갓 만들어져 나와서 정말 다 맛있어요! 입구 무드부터 길 사이사이.. 다시 간다면 부조건 안다즈, 사누르입니다!...

October 2023|hj11235

좋은 시설, 친절한 직원들, 접근성 굿

안다즈 발리 덕에 아이들과 멋진 여행을 했습니다. 시설이 매우 깨끗했고 잘 정돈된 호텔이었으며 모든 직원들이 친절했고 특히 알라카르테 방식의 조식이 정말 만족스러웠습니다. 호텔 근처 마사지와 기념품 샵도 가까워서 좋았습니다. 가족 모두 꼭 다시 방문하고 싶어하네요. 감사합니다....

October 2023|pearl3j

静かに過ごすならAndaz!朝食も最高。

子連れ家族も含め、滞在している人や施設内全体的にとても落ち着いた雰囲気でゆっくり過ごせた。静かな休暇を過ごしたいのであれば最高の滞在場所と思われる。 オーダー形式の朝食はどの1品でもそれを食べるためにレストランやカフェに行きたくなる品々ばかり。特に Coconut Chia Bowl はスタートとしてもデザートとしても最高の美味しさでした! ウオッシュレット完備なのも日本から訪問する人にはポイント高いと思います。...

October 2023|Kentaro E

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kentaro E, Thank you for your wonderful reviews on TripAdvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Thank you very much for highlighting our breakfast concept. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Traumurlaub auf Bali

Das Andaz Bali Sanur ist das absolutes Highlight unserer Java/Bali Rundreise. Die gesamte Anlage ist ein Traum und man kann so richtig relaxen. Das Frühstück setzt dem Ganzen dann noch die Krone auf. Aber ohne die ganzen freundlichen und hilfsbereiten Menschen wäre es nicht halb so schön. Topnoten f...

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September 2023|tgormanns

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Tgormanns, Thank you for sharing your stay experience on TripAdvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

조용한 분위기 비치 뷰가 좋은 호텔

결혼10주년 기념 가족여행으로 다녀왔는데 시설도 매우 좋고 음식 맛도 최고였습니다. 가격은 비싸지만 비싼만큼의 서비스를 받을 수 있는 곳 분위기도 좋고 호캉스로 최고인 곳...

September 2023|tjddhks1060

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Tddhks1060, Thank you for taking your precious time to share your stay experience on Tripadvisor. It is a great pleasure to learn that you had a marvelous experience stay with us and enjoyed our resort’s concept, facilities and the warm hospitality extended by our team members. Thank you once again and we look forward to welcoming you back to our ‘village’ for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Urlaub 2023

Hervorragendes Hotel mit exklusivem Service. Wir haben einen sehr schönen Urlaub verbracht. Nicht ganz günstig aber dafür stimmt das Preis-Leistungsverhältnis. Wer Service und angenehme Atmosphäre erleben möchte, sollte hier buchen. ...

September 2023|jelenica2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jelenica2023, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

super

nous étions 5 amis pendant 3 nuits dans l'hôtel près de la mer avec un complexe luxueux ,piscine pour enfants et enfants, chambre vaste avec terrasse, petit-déjeuner copieux, personnel gentil, souriant, toujours à votre service...

September 2023|Romain S

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Romain S, Thank you for posting an excellent reviews on Tripadvisor. We are most delighted to know that you had a great experience at Andaz Bali and also enjoyed our resort facilities and breakfast concept as well as our warm hospitality extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

Een heerlijke ontspanning

We hebben een heerlijk verblijf gehad en alles voldeed perfect aan onze verwachtingen en meer dan dat, al het personeel was zeer behulpzaam in elke afdeling van slapen, eten en ontspanning, ook door de samenwerking met hyatt regency was er een ontspanning in de vorm van massages en relaxen. ...

September 2023|infoT3139HT

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear InfoT3139HT, Thank you for sharing your stay experience at Andaz Bali. We are very happy to hear that all aspects of our service and facilities contributed to a wonderful experience for you and thank you very much for your nice comments on our resort concept, facilities and the warm hospitality extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

un hotel de reve

tout est juste parfait, l'emplacement face a la mer, les chambres dont la décoration est soignée et de très bon gout, la piscine aux dimensions gigantesques, le petit déjeuner raffiné avec une grande variété de choix, et surtout un personnel attentif, souriant et hyper efficace. ...

September 2023|Frederic G

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Frederic G, Thank you for your wonderful reviews on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Thank you very much for highlighting our breakfast concept and wide variety of different dishes served during breakfast at Wok Wok. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you for recommending Andaz Bali and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

Ein wunderschöner Urlaub

Das Andaz ist ein schönes und luxuriöses Hotel, eine sehr gepflegte Anlage und sehr höfliche Mitarbeiter. Die Möglichkeiten auf dem Gelände zu essen sind vielfältig und ausgezeichnet. Bei Unverträglichkeiten bekommt man sofort alternativen angeboten. Das Frühstück a la Card ist eine gelungene Idee u...

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September 2023|andysV1742JH

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Andy S, Thank you for sharing your stay experience on Tripadvisor. We are so thrilled to hear that you thoroughly enjoyed your stay here at Andaz Bali and you were also impressed with our resort's concept, facilities and the warm hospitality extended by our associates. Thank you very much for highlighting our breakfast concept and wide variety of different dishes served during breakfast at Wok Wok. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

기대 이상의 호텔

친절한 직원들과 너무나 멋진 시설물들이 힐링을 위한 최적의 장소라 말하기에 부족함이 없습니다. 휴가 기간 너무 멋진 경험을 선물 해준 안다즈에 고마움을 전합니다....

September 2023|992348

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear 992348, Warmest greetings from Andaz Bali. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments and compliments on our resort concept, facilities and friendly service extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back soon for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

穏やかに過ごせるホテル

美しく手入れの行き届いた庭、清潔でバリらしい雰囲気でゆったりした空間の客室、心穏やかに過ごせました。...

September 2023|LoveBitMaru

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear LoveBitMaru, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are most delighted to hear that you had an enjoyable experience at Andaz Bali. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

안다즈 발리에서의 3일

조식의 퀄리티, 서비스 품질이 매우 높습니다. 제대로된 휴식을 즐기기에 아주 적합한 리조트입니다. 만약 방문한다면 풀빌라 객실 이용을 강력 추천합니다....

September 2023|jagarchi88

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jagarchi88, Thank you for sharing your stay experience on Tripadvisor. We are most delighted to learn that Andaz Bali is a great place to relax and we truly appreciate your kind words and compliments on our resort, breakfast quality and the service extended by our associates. Thank you for your recommendation on our villa with private pool, this is greatly appreciated. Once again thank you and we look forward to the opportunity of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Fantastische Oase der Ruhe in einer sensationellen Anlage - Hyatt at it`s best

Hier stimmt einfach alles. Die Anlage, der Service, das Essen. Hoteltester haben es sehr schwer hier. Unter diversen Superlativen (die Anlage an sich in stimmigem modernen Design, die Zimmer, der Infinity Pool) wäre definitiv auch noch das Frühstück zu erwähnen. Kein Buffet, sondern a la carte. Aber...

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September 2023|magicmug

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Magicmug, Thank you for taking your precious time to share your stay experience on Tripadvisor. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments and compliments on our resort concept, facilities and the service extended by our team members. Thank you for highlighting our breakfast concept and wide variety of different dishes served during breakfast at Wok Wok. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back for another memorable stay. Matur suksma, Marc Walz Hotel Manager

Todo maravilloso

El personal y el ambiente son inmejorables, la comida en todos sus restaurantes son de primer nivel, así como el servicio. El tener acceso a café o té en todo momento es muy conveniente, y se resalta la amabilidad de todo su personal....

August 2023|Julia E

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Julia E, Greetings from beautiful Sanur. We are thrilled to hear that you thoroughly enjoyed your stay at Andaz Bali and you were also impressed with our resort's concept, facilities and the exceptional service extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

最新の設備で快適なビーチリゾート

家族で2泊利用しました。チェックイン時の受付の英語がとにかく早口でききとりづらかったり、チェックアウト時に車を手配していたのに、受付でその点引き継ぎがなされてなかったりとレセプションの段取りには若干不満はありましたが、その点に目をつぶれば最高なリゾートライフを過ごせました。コンセプトに忠実な施設の雰囲気は最高で、部屋もとても広く便利に作られていて、ガーデンビューではありましたが、心地よい風が通り抜けるテラスにふかふかのソファーベッド的なものもあって快適そのもの。テレビの下にあるロングの棚も何気に便利。USBも直接差せることもあり快適な設備が整っていました。朝ごはんはビュッフェではなくてもメニュ...

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August 2023|manabut32

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Manabu T, Thank you for sharing your stay experience at Andaz Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you very much for your kind words and compliments on our resort concept, facilities and the service extended by our team members. Thank you for your feedback in regards to your arrival experience. We do appreciate your comments as these help us to identify the areas we can improve. Thank you for choosing Andaz Bali and we look forward to the opportunity of welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Sérénité

Lieu magnifique à Sanur. une bulle de tranquillité où se mêle la mer et la végétation. Un personnel souriant et disponible. Des activités pour tous les goûts. La manifestation de cerfs volants est superbe. ...

August 2023|karynp405

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Karynp405, Thank you for taking the time to share your reviews on Tripadvisor. We are most delighted to hear that you had an overall enjoyable stay with us and thank you very much for highlighting our resort concept, facilities and warm hospitality extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

最高の休暇

妻の誕生日で宿泊しましたが、SPA、食事など全て期待を上回る対応でした。今回は4泊しましたが、次回は1週間以上滞在したいと思います。...

August 2023|kusaken2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kusaken2023, Thank you for taking your precious time to share your stay experience on Tripadvisor. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments and compliments on our resort concept, facilities, amenities and exceptional service extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back soon for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

サヌール 好きが初滞在。

サヌール が好きで良く行きます。ハイアットが暫く閉まっていたので、この一帯の海沿いが寂しかったのですが、こちらを含めてオープンし、明るくなった事が嬉しい限り。ファシリティは良いです。新しさの中に伝統的な雰囲気もあるように感じます。敷地に余裕があり解放的にな空間が多いです。さらに緑が多いので気持ちよく過ごせます。滞在は中庭向きの部屋の一階でしたが、風が通らなく湿度が高いと感じました。レストランの食事は総じてとても美味しいのですが、少し値段は高いと感じました。...

August 2023|931hideakin

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Hideaki N, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to a great experience for you and thank you very much for highlighting our resort concept, facilities and the service. Thank you very much for your feedback in regards to our restaurant prices. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

食事が最高!

朝食はもちろん最高だけど、フィッシャーマンズで食べるランチのビーフとフィッシュのハンバーガーは食べる価値あり!...

August 2023|gotti1979

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Gotti1979, Thank you for taking the time to share your stay experience at Andaz Bali. We are most delighted to learn that you had an enjoyable stay and you were also impressed with our food quality at Fisherman’s Club and wide variety of different dishes served during breakfast at Wok Wok. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

スタッフのみなさん対応が温かい

今回2泊での滞在でしたが、息子が熱を出し、1日入院になり、病院で過ごしたのでアンダーズにはほとんどいられなくて満喫できませんでした。でもスタッフの方に相談すると、みなさん本当に心配してくれて、病院に送ってくれたり、退院した息子にプレゼントをくださったり、温かく対応してくれて、いい思い出です。日本語ができるスタッフさんも何人かいたので、助かりました。 またぜひ行きたいと思います。...

August 2023|Eriko S

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Eriko S, Thank you very much for sharing your stay experience at Andaz Bali. There is nothing more satisfying than knowing that we were able to take care of you and your family well and leave a memorable impression from the moment you arrived until departure. Thank you for highlighting our exceptional service extended by our team members. Once again, thank you very much and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

素晴らしいホテル😊

サヌールの心地良いロケーションで最高の時間を過ごす事が出来ました。英語が苦手な我々にも、親切丁寧に対応して頂き満足してます。あと、注意点として朝食はビュッフェスタイルでなくオーダーなので、少し余裕を持って朝食をされる事をお勧めします。...

August 2023|kotetsu35

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kotetsu35, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our warm hospitality extended by our team. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Urlaub in Bali im hotel Andaz

Wir verbrachten traumhafte 3 Tage in einer Villa mit Pool im Andaz. Leider nur 3 Tage, da wir dann wieder nach Deutschland zurück mussten. Die Lage ist optimal, es ist ruhig in der Anlage und in wenigen Schritten ist man sowohl im Shopping Zentrum von Sanur als auch bei einer grossen Auswahl an Rest...

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August 2023|einkauf946

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Einkauf946, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you very much for your kind words and compliments on our resort’s concept and facilities, especially our villa. Thank you for highlighting our breakfast concept, quality and the service. Thank you for your feedback in regards to the operational hours for our bar. Rest assured, this point has been addressed internally as this helps us to identify the areas we can improve. Thank you and we look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Лучший отель в Сануре

Прекрасный, чистый отель! Обслуживание на высоте. У нас был номер с выходом к бассейну (не основному). Шикарный номер. Убирают чисто, есть комплиментарные напитки и снеки. Ежедневно вода питьевая по литру на человека была. В общем отель хорошего уровня. Поездка была со 2 по 10 августа 2023...

August 2023|raduga000

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear raduga000, Greetings from beautiful Sanur. We are thrilled to hear that you thoroughly enjoyed your stay at Andaz Bali and you were also impressed with our resort's concept, facilities, amenities and the service extended by our team. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you once again and we look forward to welcoming you back to our ‘village’ for another memorable and relaxing stay. Matur suksma, Marc Walz Hotel Manager

最高の滞在

サヌールにある2021年開業の新しいホテル。部屋、施設、朝食など非常に高いレベルで提供され、スタッフのコミュニケーション能力も高い。ホテル内のレストランも素晴らしいが、周辺にはレストランも多く、色々な体験が可能。...

August 2023|junyaY3

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Junya Y, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are most delighted to hear that you had a great experience at Andaz Bali and you also enjoyed our resort concept, facilities and the services extended by our team. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we’d like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Once again, thank you for sharing your recent experience and we look forward to welcoming you back to our village soon. Matur suksma, Marc Walz Hotel Manager

Fijne plek

Andaz is een heel fijn hotel met bijzonder vriendelijke mensen. Eten was erg goed. Een aanrader voor iedereen die een gezellige maar rustige vakantie wil. Ik had geen verwachting maar alles klopte helemaal....

August 2023|tkokke

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Tkokke, Thank you for choosing Andaz Bali as your preferred accommodation during your visit to Bali. We are very happy to learn that you had an overall pleasant stay with us and thoroughly enjoyed our resort's concept, facilities and our services. At Andaz, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you once again and we look forward to welcoming you back for another relaxing experience. Matur suksma, Marc Walz Hotel Manager

Perfektes Resort

Wunderschönes Resort mit perfektem Team. Wir können jedem nur empfehlen hier eine Auszeit zu genießen. Die komplette Anlage ist in außergewöhnlich gutem Zustand.Wunderschön angelegte Grünanlagen unterstreiechen das, im Stil eines balinesischen Dorfes angelegte Resort. ...

August 2023|dkolkmeyer

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Dkolkmeyer, Thank you for choosing Andaz Bali for your preferred accommodation in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, landscape, facilities and the warm hospitality extended by our team members. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

추천!

넉넉한 룸사이즈, 친절한 직원들, 발리현지와 어울리는 전반적인 인터레이어와 호텔의 컨셉 바다와 시내와의 접근성 모두 좋았습니다^^ ...

July 2023|jgsw880828

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Jgsw880828, Thank you for your lovely review on Tripadvisor. We are very happy to hear that you had an overall pleasant stay with us and thank you for your nice comments on resort concept, facilities and the service extended by our team members. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

放鬆的地方

值得再來的飯店,早餐非常好吃,不管是房間還是飯店的環境都非常棒,附近機能很好,超市、按摩、海邊的餐廳都在離飯店走路10分鐘就可以到的地方!...

July 2023|VinceChien

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear VinceChien, Thank you for taking the time to share your stay experience at Andaz Bali. It is great to learn that Andaz Bali is a perfect place to relax and thank you for your nice comments and compliments on our resort and breakfast concept, facilities and warm hospitality extended by our associates. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

さすがアンダース

雰囲気、デザイン、クオリティ最高レベルでした。少し残念だったのがフッシャーマンズクラブでの食事で品切れメニューが多かったのと、宿泊ゲストに優遇がない感じでした。...

July 2023|mkoji0903

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mkoji0903, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you very much for your kind words and compliments on our resort concept, design and quality. Thank you for your feedback in regards to the available menu at Fisherman’s Club. Rest assured, the points you have highlighted have been addressed internally as these helps us to identify the areas we can improve. Thank you and we look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

아늑하고 예쁜 호텔

안다즈에서의 여행은 발리에서의 가장 좋은 기억으로 남을것 같습니다 . 친절한 직원들과 아름다운 룸 인테리어 , 조경 , 수영장이 너무 좋았습니다...

July 2023|mmaaa12

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Mmaaa12, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you very much for your kind words and compliments on our resort concept and facilities as well as the warm hospitality extended by our team members. Thank you and we look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Meravigioso

Assolutamente perfetto in tutto, le camere, la bellezza degli ambienti e dei ristoranti, il personale sempre super gentile, la piscina vicino all'oceano, il kids club gratuito per due ore al giorno cui affidare i bambini e rilassarsi. Non volevamo più andar via....

June 2023|GaiaB46

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Gaia B, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept and facilities, especially our Kemu Mai. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Traumhaftes Urlaubsresort

In allen Belangen ein herausragendes Urlaubsresort, sowohl die Mitarbeiter, die Zimmer, die Restaurants sind allesamt auf höchstem Niveau. Wir sind bereits in anderen Hyatt Resorts weltweit gewesen und können behaupten, dass Andaz Bali alle bisherigen Erfahrungen in den Schatten gestellt hat. Beson...

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June 2023|Scenic58566794795

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Philippe, Thank you for taking the time to post your stay experience on Tripadvisor. We are very happy to hear that all aspects of our service and facilities contributed to a fantastic experience for you and thank you very much for highlighting our resort concept, food quality and warm hospitality extended by our team members, especially Mita and Ade. I am sure our team will feel motivated to receive your lovely compliment. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again, thank you for choosing Andaz Bali and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

최고의 경험! 감동적이었어요

유니크한 건물, 구조, 분위기! 거기에 특유의 여유로운 느낌과 훌륭한 식사가 정말 최고의 휴가를 만들어줬어요. 다시 발리에 온다고 해도 andaz를 선택할 것 같습니다....

June 2023|4zo1030

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear 4zo1030, Thank you for choosing Andaz Bali for your accommodation in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our food concept and quality. Modeled after a modern Balinese village, the resort invites guests to discover the fascinating old and new. The beachfront resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Urlaub Juni 2023

Es war alles Top! Wir können das Hotel auf jeden Fall weiterempfehlen. Coole Lage, wunderschönes Ambiente und guter Service. Wir hatten eine Garten Pool Villa und würden auf jeden Fall wiederkommen wenn es noch einmal nach Bali geht....

June 2023|maxmeyer56

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Maxmeyer56, Thank you for your excellent reviews and ratings. It is a great pleasure to hear that you had an enjoyable stay in one of our Garden villas and thank you very much for highlighting our resort concept, facilities and warm hospitality extended by our team members. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Geweldig

Het was een prachtig Hotel. Goede locatie dichtbij winkels en restaurants. Het personeel was erg vriendelijk. Lekker ontbijt en hele leuke kidsclub! Iedere dag organiseren ze activiteiten voor de kinderen. ...

June 2023|ave1989

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ave1989, Thank you for posting a lovely review on Tripadvisor. We are very happy to learn that you had an overall pleasant stay with us and also enjoyed the resort's environment, facilities, activities and the friendly hospitality from our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. My team and I look forward to welcoming you back to Andaz Bali for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

리조트안에서 모든걸 해결할 수 있는곳!

저희는 허니문으로 방문하였는데 힐링목적에 맞게 안다즈에서 자연과 어울리며 너무 힐링되는 시간을 보내고 왔습니다! 직원분들도 모두 친절하시고 요구사항부분들도 다 들어주시고 특히 조식이 너무 맛있습니다! 너무 추억에 남는 기억이 되어 한국에서 거리가 조금 멀어도 가고싶을만큼 좋은 곳입니다. 남편과 조만간 또 방문할 예정입니다!...

June 2023|sblossom1

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Sblossom1, Thank you for choosing Andaz Bali as your honeymoon stay. We are thrilled to hear that you thoroughly enjoyed your stay and you were also impressed with the resort's concepts, facilities and breakfast quality. Thank you very much for highlighting our warm hospitality extended by our team members. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you once again and we look forward to welcoming you back for another relaxing and memorable stay. Matur suksma, Marc Walz Hotel Manager

발리는 안다즈로 끝장

발리에 갔다면 안다즈는 무조건 들리셔야 합니다. 리얼 발리를 느낄 수 있고 다른 지역과는 달리 정말 조용하고 평화롭고 발리 그 자체를 즐길 수 있는 너무 멋진 곳입니다...

June 2023|heahun1

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Heahun1, Thank you for posting a lovely review at Tripadvisor. It is great to hear that you had a wonderful and peaceful experience at Andaz Bali. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Hotel Manager

andaz bali

정말 발리의 분위기에 맞게 너무나 잘되어있고 서비스 및 직원들이 너무너무 착합니다. 다시한번 발리오면 또 방문하고 싶어요...

June 2023|nkhm1234

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Nkhm1234, Thank you for sharing your stay experience at Andaz Bali. We truly appreciate your kind words and compliments on our resort concept, facilities and the service. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Once again thank you for choosing Andaz Bali and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

가족여행

안다즈 발리만 보고 사누르 지역이 머물기로 결정했습니다. 무모한 결정이면 어쩌지 하고 걱정했습니다만, 너무 훌륭한 선택이었습니다. 가족과 휴식을 위한 목적이었기에 사누르 지역 너무 훌륭했고 안다즈 발리 직원들의 친절한 응대와 훌륭한 조식은 사누르 지역의 좋은 기억으로 남았습니다. 안다즈발리 감각적이면서도 발리 전통의 만끽할 수 있는 다향한 프로그램이 너무 좋았습니다. ...

June 2023|woo2131

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Woo2131, Thank you for taking your time to share your stay experience at Andaz Bali. It is great to learn that Andaz Bali is a perfect place to relax and thank you very much for your nice comments and compliments on our resort concept, facilities, breakfast quality and warm hospitality extended by our associates. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur with its uplifting spirit and dynamic blend of past and present. Thank you once again and we cannot wait to welcoming you back to ‘our village’ in the near future. Matur suksma, Marc Walz Hotel Manager

Een echt paradijs.

Prachtig, resort met vriendelijk en behulpzaam personeel, Ze doen er alles voor om het iedereen naar de zin te maken. Het eten is perfect en de hotelkamer ruim, mooi en schoon. Echt een aanrader. Gewoon een paradijs....

June 2023|dorry2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear dorry2023, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort and food concept, facilities and friendly service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

유아와 방문 시 추천!

룸 컨디션이 굉장히 좋았고, 조식도 매우 맛있었습니다! 직원들도 매우 친절하고 꼭 다시 가고싶은 곳입니다:) 특히 영유아 아동이 있으면 더 추천합니다! 조용하고 한적하게 놀기 좋아요!...

May 2023|sehee03212023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear sehee03212023, Warmest greetings from beautiful Sanur, Bali. We are most delighted to learn that you had an overall enjoyable stay with us and thank you for your kind words and compliments on our resort concept, facilities and the warm hospitality extended by our team members. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

最高のロケーション、最高の設備

バリ島内の各所に新しいホテルが乱立しているが、この価格帯でレギャン、サヌール、チャングー、ウブドの喧騒を逃れ、スミニャック、ジンバラン、ウブドの一部のニューリッチ層を避けたければ、ここの一択のみ!...

May 2023|Odyssey27738320434

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Odyssey27738320434, Thank you for posting your stay experience reviews on Tripadvisor. It is a great pleasure to hear that you had an enjoyable experience with us here at Andaz Bali, a beachfront resort in the heart of Sanur. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you once again and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

신혼여행 숙소로 추천

신혼여행 숙소로 추천합니다. 저는 5박 7일 여행이었고, 디럭스룸2박 풀빌라3박 이용했어요. 디럭스룸 컨디션 정말 좋았고, 풀빌라 역시 너무 만족했습니다. 호텔 직원들 응대는 매우 친절했으나 Laundry service는 다소 미흡했습니다. 세탁 서비스 요청이 상시 가능하지 않고 시간대가 3번으로 나뉘어져 있어서 불편했고 세탁 완료된 옷들을 받으려면 로비에 가서 금액을 지불하고 옷을 가져다 달라 요청을 해야 룸으로 가져다 주었습니다. 조식은 전반적으로 보통이었으나, 과일이 한국보다 덜 달았어요... Fisher man's club에...

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April 2023|heeyoung038

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Heeyoung038, Greetings from Andaz Bali. We are very happy to hear that you had an enjoyable stay with us and thank you for your nice comments about our hotel facilities and the service extended by our team members. Thank you for your feedback in regards to the laundry service and breakfast quality. Rest assured, the points you have highlighted have been addressed internally as these helps us to identify the areas we can improve. Thank you once again and we look forward to welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Fantastisches Hotel

Unsere Erwartungen wurden übertroffen. Perfekte wunderschön ausgestattete Zimmer, es fehlt an nichts. Super freundliches Personal. Tolle und sehr gepflegte Poolanlage mit schönem Liegebereich. Ein Hotel der3 Superlative!...

April 2023|monikalink

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Monika L, Warmest greetings from Andaz Bali. We are very happy to hear that that your stay at Andaz Bali exceeded your expectation and thank you very much for your nice comments on our resort concept, facilities and the service extended by our team members. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for staying at Andaz Bali and we look forward to your return visits in the near future. Matur suksma, Marc Walz Hotel Manager

Andaz Bali 推推!

從一開始門口的接待到進大廳後,感受度都十分好,房間的插座讓外國人不需要另外準備插座,房間很寬敞、浴缸很大,陽台空間舒適 早餐非常好吃!炒麵推推!...

April 2023|Y6907PNamy

施設もよく立地も最高です。

施設が素晴らしく、雰囲気も最高でした。朝食も大変美味しくすぐにまた訪れたいと思いました。 アンダーズバリの特有のお土産あればさらによかったなと思いました。...

March 2023|Daydream67124072899

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Daydream67124072899, Warmest greetings from Andaz Bali. We are very happy to hear that you had a pleasant experience stay with us and also enjoyed our resort concept, facilities and the services extended by our team members. Thank you very much for your suggestion on the unique souvenir of Andaz Bali. Once again thank you for staying at Andaz Bali and we look forward to the pleasure to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Hotel Manager

Excellent hotel

Hotel superbe récent en très bon état propre très agréable et le personnel très accueillant et anticipe vos attentes. On s'y sent comme à la maison. Les restaurants sont très bien avec 4 choix et la nourriture très bonne. Le petit déjeuner est juste fabuleux....

February 2023|marcmarielouna

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Marco, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, restaurants and breakfast concept. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

너무좋았어요

안다즈 담번에 발리여행가게되면 또예약해서 가고싶어요~시설도좋았고 바닷가메인풀에서수영도너무좋고 벌레도없었습니다...

February 2023|audcjf81

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Audcjf81, Greetings from Andaz Bali. We are most delighted to learn that you had an overall pleasant stay with us and you also enjoyed our facilities, especially our swimming pool overlooking to the ocean. Please do come back soon. We look forward to welcoming you back for another memorable experience at Andaz Bali. Matur suksma, Marc Walz Hotel Manager

기대이상의 최고의 휴식처

코로나 이전 항상 유럽이나 미주만 찾다가 처음으로 방문한 발리에서의 여행 컨셉은 휴식. 많은 검색끝에 결정한 호텔이 안다즈발리였는데 최고의 결정이었습니다. 모든 직원들이 고객의 만족을 위해 최선을 다하려 노력하는 모습이 인상적이었고 호텔시설 관리가 매우 잘되고 있었습니다. 조식도 훌륭했습니다. 주위에 추천은 물론 다음에도 또 방문할거에요....

February 2023|gilda012

Owner Response

Hyatt Regency Bali Management Team, Marketing at Andaz Bali, responded to this review

Dear gilda012, Thank you for staying in Andaz Bali, we are delighted to hear that you enjoyed our resort and our services meeting your leisure expectation. We are more than thrilled to welcome you again in the near future, thank you and have a great day! Andaz Bali Management team

재방문 하고싶은곳

코로나이후 오랫만에 휴가였어요 모든시설너무 만족스러웠어요 신축이라 깨끗한 것도 있지만 종일 청소해줍니다 즐겁고 만족스러워서 재방문 하고싶은데 가격은 자꾸오르네요 ...

February 2023|ejoh313

Owner Response

Hyatt Regency Bali Management Team, Marketing at Andaz Bali, responded to this review

Dear Ms. Ejoh313 Thank you for staying in Andaz Bali. Indeed corona has been a major set back to all around the Globe ,luckily we are able to go through that and were able to be on a vacation as we used to before. Thank you for choosing Andaz Bali as your get-away, we are delighted to welcome you again in the near future. Thank you and stay safe! Best Regards Andaz Bali Management Team.

친절하고 너무 좋았어요

마지막날 숙박이었는데 체크인부터 체크아웃까지 직원모두 친절하고 시설이 깔끔하고 좋았습니다 다시방문하고싶어요...

February 2023|yuri0079

Owner Response

Hyatt Regency Bali Management Team, Marketing at Andaz Bali, responded to this review

Dear yuri0079 Thank you for staying with us, we are delighted to hear that you really enjoyed your time in Andaz Bali and our services meeting your expectation. We are truly happy to welcome you again in the near future, thank you and have a wonderful day! Andaz Bali Management team

완벽한 숙소

가족여행으로 이만한 숙소 없습니다. 깨끗한 시설, 완벽한 서비스, 맛있는 식사, 주변 즐길거리까지 모두 좋았습니다. 체크아웃 후에도 마음껏 수영장과 라운지 이용 후 스파와피트니스 시설의 부속시설인 샤워장(그냥 샤워만하는 곳이 아니라 야외욕탕, 파우더룸도 딸려있습니다)에서 샤워까지 한 후 라운지에서 커피한잔하고 공항으로 이동했습니다! 여행 마지막날 숙소로 이만한곳 있을까요? 최고였어요....

February 2023|young2ga4u

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Young2ga4u, Warmest greetings from Andaz Bali. It is a great pleasure to hear that you had an overall enjoyable stay with us and thank you very much for your compliment and kind words on our resort concept, hotel facilities and the service extended by our team members from the moment you arrived until departure. No Andaz in the world is the same, as each hotel brings the uniqueness of its neighborhood. At Andaz Bali, we want our guests to live the Sanurian life, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to the pleasure to welcoming you back again soon. Matur suksma, Marc Walz Hotel Manager

'Peaceful' Hotel in Sanur

Ini kali kedua kami menginap @Andaz Bali. Bener2 suka menginap disini, pelayanannya sangat baik di semua area, taman & poolnya juga sangat relaxing khususnya di area shanti pool. Breakfastnya "Big Wow" termasuk team @resto Terima kasih banyak utk Team Andaz Bali 🤗 Sampai jumpa diliburan kami beriku...

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January 2023|cfellicianne

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Cfellicianne, Salam hangat dari Sanur, Bali. Kami senang sekali mengetahui bahwa Ibu benar-benar suka menginap di Andaz Bali dan terima kasih banyak atas pujian Ibu terhadap fasilitas dan pelayanan kami. Terima kasih dan kami tunggu kedatangan Ibu kembali ke Andaz Bali dalam waktu dekat untuk kedatangan ketiga dan seterusnya. Matur suksma, Marc Walz Hotel Manager

Salah satu hotel terbaik di bali

Staff ramah dan helpfull Kamar ; bersih dan nyaman dan lengkap Bfast dibuatkan berdasarkan pesanan, dan rasanya enak banget, ini ke 6 kali kali saya menginap di andaz dalam 2 tahun terakhir, dan dalam waktu dekat ini saya akan kesana lagi ...

January 2023|Lanrika07

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Lanrika07, Salam hangat dari Andaz Bali. Kami sangat senang mengetahui bahwa Ibu mendapatkan pengalaman menginap yang menyenangkan bersama kami dan Ibu juga terkesan dengan fasilitas, kualias sarapan serta pelayanan yang kami berikan. Kamipun senang mendengar bahwa Ibu akan datang lagi dalam waktu dekat. Silakan hubungi saya langsung ke marc.walz@andaz.com apabila Ibu memerlukan bantuan kami. Sekali lagi, terima kasih dan kami berharap dapat menyambut kedatangan Ibu kembali untuk kunjungan ke-7 dan seterusnya. Matur suksma, Marc Walz Hotel Manager

我愛上Andaz 了

第一次入住設備完善的Andaz, 有如美麗的渡假村,服務人員親切友善,各個餐廳都好吃到一直想再吃,CP值超高的!令人不想離開那裡了!...

December 2022|hslu1205

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Hslu1205, Thank you for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to the best experience for you and thank you for highlighting our resort concept and warm hospitality extended by our team members. Thank you once again and we look forward to welcoming you back to our ‘village’ for another relaxing stay soon. Matur suksma, Marc Walz Chief of the Village

TOP, wie erwartet !!!

Nette Mitarbeiter überall wo man sie trifft, super großer Auswahl am Frühstuck, tolle Anlage, direkt am Strand, ruhig = einfach KLASSE !!! Nebenan ist das HYATT Regency mit dem man sich das Fitness und das SPA teilt....

December 2022|naumoto

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Naumoto, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are most delighted to hear that you had a great experience at Andaz Bali and also enjoyed our resort facilities and breakfast concept as well as our services extended by our team. Once again, thank you for sharing your recent experience. My team and I look forward to welcoming you back for many more visits. Matur suksma, Marc Walz Chief of the Village

Perfekt

Perfekter Urlaub, perfektes Hotel. Super schöne Anlage, toller Service, grandiose moderne Zimmer mit toller Ausstattung. Poolanlage sehr groß und sauber. Personal super freundlich. Sehr gepflegte Anlage. ...

November 2022|frankverena2022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Frankverena2022, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to a perfect experience for you and thank you very much for highlighting our resort concept, facilities and the service extended by our team members. Thank you and we look forward to welcoming you back to our ‘village’ in the near future. Matur suksma, Marc Walz Chief of the Village

入住體驗非常棒!

環境優美,房間也非常乾淨,且整個飯店氛圍悠閒(入住旅客不會到非常多),服務人員態度也都相當親切,非常推薦給大家!...

November 2022|Explore807625

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Explore807625, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, facilities and the service. Thank you for recommending Andaz Bali to Tripadvisor Readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Andaz awesome!

Nginep di andaz untuk ngerayain anniversary sama suami sekalian ngajakin anak staycation. Dan pertama kali nya juga kita staycation di daerah sanur. Dan Andaz bikin pengalaman staycation kita sangat menyenangkan. Mulai dari pelayanan saat chek in, suasana hotel nya, kamar nya dan juga untuk makanan ...

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November 2022|firahni

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Firahni, Terima kasih telah memposting ulasan yang sangat baik di Tripadvisor. Kami sangat senang mendengar Ibu menikmati masa tinggal yang menyenangkan bersama kami dan terima kasih atas pujian Ibu tentang konsep resor dan keramahtamahan yang diberikan oleh tim kami, terutama Arya. Tidak ada yang lebih memuaskan selain mengetahui bahwa pengalaman tinggal ini meninggalkan kesan yang tak terlupakan bagi Ibu dan Keluarga. Terima kasih dan kami mengharapkan kedatangan Ibu dan Keluarga di Andaz Bali dalam waktu dekat. Matur suksma, Marc Walz Chief of the Village

안다즈 발리 강력추천합니다.

3인가족 풀빌라에 묵었습니다. 룸은 물론 풀 상태도 매우 청결했으며, 식당의 음식도 만족스러웠습니다. 특히 피쉬맨의 메뉴는 하나하나 정성을 담아 만들어주며 맛 또한 최고입니다. 직원들의 응대와 서비스는 완벽합니다. 덕분에 더 행복한 시간을 보냈습니다. 다음에도 발리에가면 무조건 안다즈에 갈거고, 한국에서도 안다즈를 경험해보고 싶어서 연말에 갈 예정입니다!...

November 2022|Wander55419352064

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Wander55419352064, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you very much for highlighting our resort concept, restaurant quality and the service. It is also nice to hear that you will be returning back soon. Please contact me directly at marc.walz@andaz.com if I can assist with your future reservation. Thank you for recommending Andaz Bali and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Einfach Perfekt

Eine fantastische Anlage mit besonders schönen und großen Zimmern sowie außerordentlichem kulinarischem Angebot. Die Lage direkt am Strand ist traumhaft und die Region Sanur deutlich ruhiger und angenhemer als z.B. Jimbaran oder Kuta....

November 2022|bennyw82154

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear bennyw82154, Thank you for posting a lovely review at Tripadvisor. It is very heartening to hear that you had a pleasant and peaceful experience at Andaz Bali and thank you for your kind words and compliment on our resort concept, facilities and the service. At Andaz Bali, we want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur, with its uplifting spirit and dynamic blend of past and present. Hopefully the spirit lives on in your memory and brings you back to our little ‘village’. Thank you and we look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Chief of the Village

완벽반 신혼여행

허니문왔어요 빌라 와 디럭스에서 머물렀어요 시설은 아주 깔끔하고 쾌적하며 음식도 조식 너무 훌륭했어요 안다즈라면 믿고 예약할꺼예요...

November 2022|shimcta2022

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear shimcta2022, Thank you for choosing Andaz Bali as your honeymoon stay. We are very happy to hear that you had an overall enjoyable stay with us and impressed with our resort concept, facilities and the services extended by our team members. Thank you once again and we look forward to the pleasure of welcoming you back in the near future. Matur suksma, Marc Walz Chief of the Village

행복한 허니문

안다즈 발리에 대한 정보가 부족해서 허니문의 이틀을 묵었는데 아쉬웠어요. 너무 좋은 시설에 친절하신 직원분들까지 다시 한번 가고싶네요...

November 2022|njel1

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Njel1, Warmest greetings from Andaz Bali. It is a great pleasure to learn that you had an enjoyable experience with us during your honeymoon holiday and thank you for your kind words on the resort concept, facilities and the warm hospitality extended by our team members. Thank you and we look forward to welcoming you back for another memorable experience here at Andaz Bali. Matur suksma, Marc Walz Chief of the Village

素晴らしい時を過ごさせて頂きました

値段はそれなりにかかりましたが、それ以上の満足が得られました。ラウンジでのドリンクとスナックが宿泊費に含まれているのは良いですね。...

September 2022|westygoma

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Westygoma, Warmest greetings from beautiful Sanur. We are delighted to hear that you had an enjoyable stay at Andaz Bali and thank you for your nice comments on our resort concept, facilities and the service. Thank you and we look forward to welcoming you back to our 'village' soon. Matur suksma, Marc Walz Chief of the Village

사누르 해변에서 최고의 호텔

모든것이 물흐르듯 편안했고, 특히 레스토랑들의 음식이 매우매우 맛있었습니다. 그냥 믿고 가도 될 것 같아요. 사누르 해변에서는 안다즈가 최고의 호텔입니다. 안다즈에 묵어보고 싶어서 사누르해변쪽으로 처음 가봤는데, 사누르 해변의 평화로운 멋을 알게 되어 더 뿌듯한 여행이었습니다. 피셔맨스 클럽에서 파는 머드크랩은 가성비가 너무 좋으니 꼭 여러 번 드세요!! 안다즈 옆에 붙어있는 하얏트 리젠시와는 네트워크가 공유되어, 하얏트 리젠시 시설 이용 후 안다즈 룸으로 룸차지를 올릴 수도 있어서 더욱 더 편리했습니다. 하얏트 리젠시의 피자리...

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August 2022|wakemove

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Wakemove, Thank you for staying at Andaz Bali. We are very happy to learn that you had a wonderful stay with us and thank you very much for highlighting our food quality especially our crab menu at Fisherman’s Club. Your recommendation and kind words about Andaz Bali as the best hotel in Sanur are greatly appreciated. Once again thank you and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Tolles Hotel mit sehr gutem Service in top Lage am Strand sehr schöne Architektur und beeindruckender Gartenanlage

Das Hotel hat eine top Lage direkt am Strand, mit zwei sehr schönen Infinitity Pools am Strand beziehungsweise am Spa. Sehr gutes Frühstück (Bestellung à la carte) Mit freundlichem und zuvorkommenden Service. Insgesamt eine sehr schöne Anlage, die sich die Architektur perfekt einfügt. Zu empfehlen i...

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August 2022|Michael187286

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Michael187286, Thank you for posting your stay experience on Tripadvisor. It is a great pleasure to hear that you had an enjoyable experience with us here at Andaz Bali, a beachfront resort in the heart of Sanur. Thank you for your kind words and compliments on our resort concept, facilities and the service. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for staying at Andaz Bali and we look forward to your return visits in the near future. Matur suksma, Marc Walz Hotel Manager

Recomended hotel!!!

Andaz Hotel sangat recomended utk travelers yang mencari hotel nyaman dengan suasana tenang. Sangat menyenangkan bila kids club bisa dinikmati free unlimited seperti hotel bintang 5 lain pada umumnya. ...

July 2022|FWitono

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Bapak FWitono, Terima kasih telah meluangkan waktu untuk menulis ulasan di Tripadvisor. Kami senang sekali mengetahui bahwa Bapak mendapatkan pengalaman menginap yang menyenangkan bersama kami di Andaz Bali. Kami juga sangat menghargai masukan Bapak mengenai Kids Club kami karena hal tersebut dapat membantu mengidentifikasi area yang perlu kami tingkatkan. Sekali lagi terima kasih dan kami menantikan kedatangan Bapak kembali ke Andaz Bali dalam waktu dekat. Matur suksma, Marc Walz Hotel Manager

Beyond expectation

Dari awal pesan minta ada tulisan Happy 1st birthday Arsa di jendela atau kaca. Realisasinya diberikan cake ultah, balon dan hiasan happy bday, termasuk tulisan happy bday di cermin. Cake bday juga enakkk bgt. ...

April 2022|sarisusanti11

Owner Response

Agus Virgianto, Other at Andaz Bali, responded to this review

Dear Ibu Sari, Terima kasih telah meluangkan waktu untuk menulis ulasan di Tripadvisor. Kami sangat senang mengetahui bahwa Ibu menghargai usaha kami dalam mempersiapkan kejutan ulang tahun untuk Adik Arsa. Terima kasih atas pujian Ibu mengenai pelayanan dan kualitas kue kami. Sekali lagi, terima kasih banyak dan kami semua menantikan kedatangan Ibu dan Keluarga kembali menginap di Andaz Bali dalam waktu dekat. Matur suksma, Agus Virgianto Director of Rooms

Butik Hotel yang cantik

Hotel cantik, kesan mewah secara keseluruhan, kamar yang memiliki balkon luas, kelengkapan untuk tamu sangat baik, furniture kamar yang memberikan kesan mewah dan detail, kebersihan kamar, serta hospitality para staf yang cekatan, saat ini salah satu hotel bintang 5/butik hotel yang terbaik di Bali...

February 2022|Herdian257

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Herdian257, Salam hangat dari Sanur, Bali. Kami senang sekali mendengar bahwa Bapak mendapatkan pengalaman menginap yang menyenangkan selama tinggal di Andaz Bali. Kami juga sangat menghargai pujian Bapak atas konsep dan fasilitas hotel dan kamar serta pelayanan yang diberikan oleh tim kami. Sekali lagi, terima kasih banyak dan kami semua menantikan kedatangan Bapak kembali menginap di Andaz Bali dalam waktu dekat. Matur suksma, Rina Mariani General Manager

ステータスに相応しいホスピタリティ

2021年オープン。施設の清掃が行き届いていて、スタッフの対応も素晴らしい。皿は全てジャンガラで統一され、センス良し。時期なのか、夜は蛙の鳴き声が気になったのが唯一残念。機会があればまた泊まりたい...

December 2021|Inspire15154404246

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Inspire15154404246, Warmest greetings from Andaz Bali. We are most delighted to learn that you had a pleasant stay at Andaz Bali and thank you for your nice comments on the resort concept, our facilities and the service. Our resort was previously known as a dense forest which then become an inspiration and a reason to preserve its existing trees and charm. At Andaz Bali, we want our guests to experience Sanur with its lush ambience and natural sounds of forest, namely birds, frogs and others. The frogs are croaking mostly during the raining season and this is its nature. Therefore, we would suggest you to stay at Andaz Bali during the non-raining season when the frog croaking would be less. Hopefully you enjoy Sanur and we look forward to welcome you again to Andaz Bali in the near future. Matur suksma, Rina Mariani General Manager

Liburan bersama teman teman

Enjoy banget dengan Andaz, di belakang hotel ada pantai dan ada jalan jogging track, lumayan hampir 3 km, pulang pergi bisa 6 km, belum kamar di Andaz sangat cozy.. enak banget, toiletnya keren, seperti di Japan, sungguh pengalaman yg menyenangkan...

October 2021|karinasuryakwandoko

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Karina, Salam hangat dari Sanur, Bali. Kami sangat senang mendengar bahwa Ibu memiliki pengalaman menginap yang menyenangkan selama tinggal bersama kami di Andaz Bali dan terima kasih atas pujian Ibu mengenai suasana dan fasilitas kamar kami. Selain berjalan kaki, Ibu juga bisa meminjam sepeda tanpa biaya yang kami sediakan untuk tamu-tamu Andaz Bali, sehingga Ibu bisa menelusuri Pantai Sanur dan sekitarnya untuk menikmati suasana matahari terbit atau waktu senja sore hari. Terima kasih dan kami semua menantikan kedatangan Ibu kembali untuk menginap di Andaz Bali dalam waktu dekat. Matur suksma, Rina Mariani General Manager

Een aanwinst voor Sanur

Andaz is een fraai en ruim opgezet resort met een relaxte, elegante sfeer. Veel lange tafels en krukken, stoelen maar ook super comfortabele sofa's. Het personeel is overal en altijd nabij om je van dienst te ziijn. De chef om eventuele allergie te omzeilen maar ook serieus te luisteren naar smaaker...

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September 2021|whatever_name_taken

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Albert, Thank you for posting a lovely review on Tripadvisor. We are most delighted to learn that you were impressed with our resort concept, facilities, food quality as well as the warm hospitality extended by our associates, especially Yunik and the Chef. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you once again and please do come back soon for another memorable and relaxing stay at our ‘village’. Matur suksma, Rina Mariani General Manager

Mantap

Pelayanan dari Arya, Duty Manager dan Jessica sangat bagus, semua pekerja nya sangat bagus dan bersih. Sangat puas stay di Andaz, nanti pasti akan kembali lagi stay di sana. Sangat worth it dengan harganya, thank you!...

September 2021|stevendiki88

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Stevendiki88, Terima kasih telah meluangkan waktu Bapak untuk memposting ulasan yang positif di Tripadvisor. Kami sangat senang mendengar bahwa Bapak memiliki pengalaman menginap yang menyenangkan selama tinggal bersama kami di Andaz Bali. Kami juga sangat menghargai pujian Bapak atas kebersihan dan keramahan hangat yang diberikan oleh tim kami, terutama Arya dan Jesisca. Kami semua menantikan kedatangan Bapak untuk menginap di Andaz Bali dalam waktu dekat. Matur suksma, Rina Mariani General Manager

My review

Kamar yang super nyaman dengan view kolam renang. Semua fasilitas tersedia dalam hotel. Karyawan yang ramah, humble, melayani dengan tulus. Betah stay disini. Warm hospitality from Andaz Hotel. Thanks buat Bu Yuni sudah dibantu buat late check out nya. Next nginap sini lagi...

June 2021|cicimurifah

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Cici Murifah, Terima kasih telah meluangkan waktu Ibu untuk memposting ulasan yang positif di Tripadvisor. Kami senang sekali mengetahui bahwa Ibu merasa nyaman dan suka tinggal di Andaz Bali. Terima kasih juga atas pujian Ibu terhadap fasilitas hotel and keramahan hangat yang diberikan oleh tim kami, terutama Yunik. Kami semua menantikan kedatangan Ibu kembali ke Andaz Bali dalam waktu dekat. Matur suksma, Rina Mariani General Manager

Short Bali Trip

.Nice break and Andaz has a nice nostalgic feel since we have not stayed in Sanur for quite a while and we are pleasantly surprised by the short stay. Room was nice and cool, breakfast is exceptional, ambiance OK especially in the late afternoon/night ...

October 2023|AlHakimH

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear AlHakimH, Thank you for choosing Andaz Bali for your stay in Sanur! We're glad to hear that our hotel provided a nice nostalgic experience for you. It's wonderful that you found the room comfortable and the breakfast exceptional. We appreciate your feedback on the ambiance, and we hope you had a great time during the late afternoon and night. We look forward to welcoming you again in the future! Matur suksma, Marc Walz Hotel Manager

New property, a few misses.

Bed / mattress is more firm than a typical Hyatt, this surprised us. The water on the property did not work on the first night and we were unable to shower after a long day of travel. We could not get a reservation in the spa because it was fully booked. This property shares the spa with the Hy...

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October 2023|jetsetsea

Stay in andaz garden villa

Overall the stay was fantastic. We stayed in a garden villa with my 2 kids. They gave us a room no 18 which was quite far esp if u are pregnant or not mobile. Room was nice and fairly new. Service from the staff was exceptional esp those in the restaurant. Staff Richest was one such guy who was not ...

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September 2023|IZ1108

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Isaacyc, Thank you for sharing your stay experience at Andaz Bali. It is a great pleasure to hear that you had an enjoyable experience with us and thank you for your nice comments and compliments on our resort’s concept, facilities and the service. Thank you very much for highlighting our warm hospitality extended by our team members, especially Richest. I am sure he will be delighted to learn of your high praise. The genuine care indeed always makes the difference and I do hope that you will cherish for a long time the great memories of your stay with us here at Andaz Bali. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

By far the better hotel in sanur

My first time stayed in Andaz, by far this is one of the better hotel in sanur. The room is cozy and clean. The only thing the pool is so cold and at the small side. I wish Andaz has better pool. The check in process takes too long and the lobby is so small and cramped. Overall by far Andaz is one o...

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August 2023|purplekeisha

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Purplekeisha, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that you had an enjoyable stay with us here at Andaz Bali and thank you very much for highlighting our resort concept, facilities and the service. We do appreciate your feedback in regards to the pool temperature and your check-in experience. I assure you that these points have been addressed internally and it helps us to identify the areas we can improve. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Great Hardware

I moved to this resort from Four Seasons so I know I have to lower down my expectation. In general, staff are very welcoming and friendly. However, they are not very proactive in helping, such as staff at the pool do not help with setting up the towel at the deck. We like the pools and breakfast are...

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July 2023|Maps57672372713

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Joe, Greetings from Andaz Bali. Thank you for sharing your stay experience at Andaz Bali. We truly appreciate your feedback in regards to our pool service. Your feedback has also been brought up to our Managers for their onward follow up and improvement. Rest assured we will do our utmost to ensure that we continuously improve on the points you have highlighted. In general, we hope that you had otherwise enjoyed your stay with us here at Andaz Bali with Modern Balinese Village Concept. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Excellent

The environment, the room, the facility and services are very good. Very Recommended to stay at Andaz. Will definitely come to this hotel again. All are satisfying and and fulfil my needs when I stayed there....

February 2023|liantt2023

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Liantt2023, Warmest greetings from beautiful Sanur. We are very happy to hear that all aspects of our service and facilities contributed to an excellent experience for you here at Andaz Bali. It is also nice to hear that you will be returning back in the near future. Thank you for recommending Andaz Bali to our Tripadvisor’s readers and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Great place to stay but not to eat breakfast

The room and service were very excellent. All the non-alcohol items in the room bar were free. However, my only criticism was on the breakfast menus and quality when comparing it to other hotels with a similar rate. A la carte breakfast menus usually contain items that would not taste best when serv...

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January 2023|Morgtraveltheworld

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Morgtraveltheworld, Greetings from Andaz Bali. We are very happy to hear that you had an enjoyable stay with us and thank you for your nice comments about our hotel facilities and the service extended by our team members. I have also taken note of your valuable feedback in regards to our breakfast concept and menu. I assure you that the points you have highlighted have been addressed internally as these helps us to identify the areas we can improve. Thank you once again and we look forward to welcoming you back to our 'village' soon. Matur suksma, Marc Walz Hotel Manager

Restful idyllic getaway

Location and hotel grounds are conducive for a restful quiet idyllic getaway. Food options hit and miss. Available alternatives nearby out of hotel. Staff are warm, friendly, and very helpful. Would certainly come back again. The lagoon access room with beach view is excellent....

October 2022|KopKhunMak

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear KopKhunMak, Thank you very much for sharing your stay experience at Andaz Bali. We are very happy to hear that you thoroughly enjoyed your stay and that you were also impressed with the resort's concept, service and facilities especially our lagoon access room and beach view. Thank you and we look forward to welcoming you back for another relaxing stay. Matur suksma, Marc Walz Chief of the Village

Family vacation at Andaz

What a beautiful hotel st Sanur Bali. Great breakfast, very friendly and professional staffs, free coffee and tea, beautiful and clean facilities. I stayed at the 76 m2 room but somehow it felt small at the bedroom area. I think the walk in closet and bathroom are a bit too big...

September 2022|prowler6580

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Grant Haslimin, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are very happy to hear that you had an overall pleasant stay with us and you also enjoyed the resort's concept and facilities. Thank you very much for your feedback in regards to the room layout and size. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Family holiday

Andaz Bali is a good place to stay for holiday with family. The room was clean & spacious, and we've got many complimentary snack for our kids. Kids club was amazing (our kids love it), breakfast was good, staffs were friendly, very helpful and i love it located in Sanur neighbourhood. Within walk i...

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July 2022|ipangesa

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear ipangesa, Warmest greetings from Andaz Bali. We are very happy to hear that you had an enjoyable stay with us and thank you for your kind words and compliments on our resort, facilities and the service extended by our team members. It is also nice to hear that you will be returning back. Please contact me on my email address marc.walz@andaz.com if I can assist with your future reservation. My team and I look forward to welcoming you back to Andaz Bali soon. Matur suksma, Marc Walz Hotel Manager

Relaxed ambiance hotel

The property style is indeed very good for family who looking for relaxed and peaceful ambiance. Lots of great garden and unique architecture. Breakfast also stunning with a bery good quality of food....

July 2022|alvotik

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Alvotik, Warmest greetings from Andaz Bali. We truly appreciate your kind words and compliments on the resort design, facilities and our breakfast quality at Wok Wok. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Once again thank you for choosing Andaz Bali and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

Boutique resort feels with big resort facilities

Balinese village design concept, decent size room, staff greet you whenver they see you. Free coffee/tea snack at the lounge and complimentary non alcohol drinks and snack in the room. The staff always try to help eventhough they still need to be reminded, such as I asked for turndown service during...

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May 2022|Imanmarvel

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Imanmarvel, Thank you for sharing your stay experience on Tripadvisor. We are pleased to learn that you appreciated the feel concept of Andaz Bali, a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. The resort is carefully built around existing mature landscape, lending it a homey and lush ambience, much like Sanur itself. Thank you for your feedback in regards to the shortfall of housekeeping turn-down service, lack of bicycle maintenance, food quality and valet service. We do appreciate and take our guest comments seriously as these helps us identify the areas we can improve. Once again, thank you for staying at Andaz Bali. We look forward to welcoming you again to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Small but nice boutique hotel.

We had pool access room which is nice and clean, with huge king size bed and very big screen TV. All staffs are helpful and polite. Breakfast was pretty good but it would be nicer if the breakfast location is by the beach. ...

January 2022|226debbyt

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Debby, Warmest greetings from beautiful Sanur. Thank you very much for your nice comments on our resort concept, facilities and the service extended by our associates. Your candid feedback to have breakfast by the beach is much appreciated. We will definitely look into this point once the business situation permits. Our Village Market Breakfast concept was adopted from how the Balinese people enjoys their first meal of the day in the open air area, surrounded by lush green garden. Inspired by traditional Balinese village scenery, Andaz Bali is a modern interpretation of a seaside Sanur village emulating the vibrant yet calming atmosphere of Balinese village life. Once again thank you and please do come back soon for another relaxing and memorable experience at ‘our village’. Matur suksma, Rina Mariani General Manager

luxury staying in sanur

if you are looking for 5 stars quality staying in Sanur you should choose Andaz....the rooms and the foods are great.....Breakfast is excellent...different than your usual hotel food. The main pool has good view of the ocean and just few steps to the beach. The property is a good size not too big n...

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January 2022|Trip484981

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Trip484981, Thank you for taking your precious time to share your stay experience at Andaz Bali. It is a great pleasure to hear that all aspects of our service and facilities contributed to an enjoyable experience for you and thank you so much for your kind words on the resort concept, food quality and facilities, especially a direct access to the beach Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Thank you once again and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Rina Mariani General Manager

Since it’s december so it’s a lil bit crowded especially when breakfast time and the floor is slippery when it’s raining

Overall i enjoy my stay in Andaz. This is the second time I come but since it’s raining all the time some of the floor is slippery but the hotel is very close to the beach and many restaurants near hotel. The staff is very helpfull too...

January 2022|fennyowens

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Ibu Fennyowens, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are very happy learn that you had an overall enjoyable stay with us and thank you for your kind words on the friendliness service provided by our team members. We greatly appreciate your feedback in regards to the slippery floors and the breakfast crowd. The Village Square is the core and heart of our modern Balinese village, where all residents and neighbors, gather to share their memories. At Andaz Bali, we also want our guests to experience Sanur as locals would that are including the experience of village breakfast concept with our 3 restaurants and 1 deli & bakery as sitting area surrounded by lush garden giving a real feel of local Sanurian. Please do come back soon. My team and I look forward to welcoming you back to our ‘village’ for the third and many more visits. Matur suksma, Rina Mariani General Manager

Staycation

We have great experience staying at Andaz last week, the food was superb. The staff are all very friendly, the service are excellent. A bit downside is a part of the pool is slippery because of the mold.Beach was beautiful, the kids area is huge and comfy. We definitely want to come back again. ver...

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August 2021|kosmanjanet

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Kosmanjanet, Thank you for taking your valuable time to post this review on Tripadvisor. We are most delighted to hear that you had a great staycation here at Andaz Bali and thank you for your nice comments on the food quality of our restaurants and the friendliness and warm hospitality extended by our team members. Thank you for your constructive feedback in regards to the slippery condition of our pool. We shall certainly follow up and make necessary improvements. Rest assured, we will do our utmost to maintain our hotel as the most enjoyable and safest environment for our guests. Once again thank you and we look forward to the pleasure of welcoming you back again soon. Matur suksma, Rina Mariani General Manager

Highlifh of the stay: the breakfast!

Despite of the 'not-really-nice' staff during our arrival, I'd give Andaz Sanur 8,5/10. - new building in Sanur Area - breakfast so good! - big TV - beach access shoutout to Ivy Chang, Warsiki (pool resto), Hary (breakfast staff), Ayu (breakfast staff) - they're all make our stay more enjoyable. Th...

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August 2021|davidpraharsa90

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Davidpraharsa90, Warmest greetings from Andaz Bali. I am delighted to hear that you enjoyed your stay and the warm hospitality extended by the team members especially Ivy, Warsiki, Hery and Ayu has enhanced the experience. Please accept my sincere apologies for the lack of service from one of our Front office associates upon your arrival experience. I take your feedback seriously and fully understand the disappointment. I assure you that the points you have highlighted have been addressed internally. I will also personally follow-up with the necessary training to avoid any similar to repeat. Thank you once again for staying with us and we look forward to welcoming you back soon. Matur suksma, Rina Mariani General Manager

新しいコンセプトのバリを体験

とてもモダンで美しいホテル。 サヌールエリアはとても静かであり、海辺を安心して散策することができました。ホテルの無料アクティビティのサンライズヨガを楽しんで早い時間に朝食をとれば一日を楽しく過ごせます。Mr.ardanaさんは充分すぎる心遣いで我々の旅をより快適にしてくれやした、Terima kasih!!...

October 2023|tootoodandy

Quite good

Overall suka stay di andaz karna bersih dan staff nya ramah, tapi makanan nya agak kurang , sangat di sayangkan, semoga makanan makanan nya bisa di tinggi kan lagi standart nya, over all okay dan baik, ...

October 2023|Jannapr

good

Sangat baik pelayanannya,perlu dipilirkan ada lift ya,k,r cukup bagus dan hiasan dinding interior sangat indah.kamar mandi jg cukup besar dan bath tub yg sangat besar cukup memuaskan saat berendam..dan teras yg sangat romantis.SAYA INGIN BAWA KELUARGA....

June 2023|rosarilie

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Rosarilie, Terima kasih telah meluangkan waktu untuk menulis ulasan di Tripadvisor. Kami senang sekali mendengar bahwa Ibu mendapatkan pengalaman menginap yang menyenangkan selama tinggal di Andaz Bali dan terima kasih banyak untuk pujian Ibu atas fasilitas serta pelayanan yang diberikan oleh tim kami. Terima kasih atas saran Ibu untuk penambahan lift. Untuk informasi, lift di Andaz Bali tersedia di bangunan yang memiliki tiga (3) lantai. Sekali lagi terima kasih telah tinggal di Andaz Bali dan kami menantikan kedatangan Ibu beserta Keluarga kembali ke Andaz Bali dalam waktu dekat. Matur suksma, Marc Walz Hotel Manager

Prachtig hotel met veel service

Prachtige ligging van het hotel, pal aan het strand. Hele prettige ontvangst, zeer vriendelijk personeel, Prachtige kamer, er ontbrak ons aan niets. Op je verjaardag verrast worden aan het ontbijt met een taartje en het personeel zingt happy birthday. Heerlijk ontbijt. Meer als lof voor personeel ...

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June 2023|MaryFisser

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear MaryFisser, Thank you for choosing Andaz Bali as your preferred accommodation during your holiday in Bali. We are very happy to hear that all aspects of our service and facilities contributed to a great experience for you and thank you very much for highlighting our resort concept, facilities and the service. We are also very glad to hear that our little surprise of birthday celebration has delighted you. Thank you once again and we look forward to welcoming you back for another memorable experience. Matur suksma, Marc Walz Hotel Manager

우수한 컨시어지 서비스

우수한 컨시어지 서비스, 청결, 만족스러운 조식 메뉴가 있는 호텔입니다 하루전 스노우쿨링을 하고 싶어서 문의드렸는데 가이드를 연결해주셔서 매우매우 만족스러운 체험을 할수 있었습니다 다만 빌라룸이 메인 풀과 메인 식당에서 너무 멀고 일정을 마치고 숙소로 돌아가는 길이 어두워서 조금 무서웠습니다. 가격에 비해 빌라동 수영장이 너무 작은것도 아쉽습니다 숙소에서 바로 공영풀로 연결되는 룸에 묵어도 될것 같아요 또 로컬 메뉴는 바깥의 식당보다 맛이 없습니다 기대했는데 인도네시아 현지 누들이나 밥같은 메뉴에 강황맛만 너무 강해서 끝까지 먹...

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February 2023|anazuo

Owner Response

Hyatt Regency Bali Management Team, Marketing at Andaz Bali, responded to this review

Dear anazuo We are delighted to hear that you really enjoyed your time during your stay and we are pleased to know that our concierge services and our breakfast meal is meeting your leisure expectation. We hope we can welcome you again in the near future, thank you very much and have a great day! Best Regards Hyatt Regency Bali Management team

Hotel nuevo en Sanur

Nos alojamos en una villa de dos habitaciones, la decoración y el tamaño de la Villa es fantástica, el personal muy amable. Tienen servicio de afternoon tea pero no lo sirven en la habitación como otros hoteles de Bali y es una pena. Hay varios restaurantes y se come bastante bien pero falta algo de...

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January 2023|pia615

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Pia615, Thank you for staying at our Beach Villa, one of the best of the very best villa that we have at Andaz Bali. It is a great pleasure to learn that you had an overall pleasant stay with us and you were also impressed with our Beach Villa design and layout as well as our resort facilities and the service. Thank you for your feedback in regards to the afternoon tea service in villa and the lack of restaurant service. I do appreciate your comments as these help us to identify the areas we can improve. I am very glad to hear that you will be returning to Andaz Bali. Please contact me directly to my email address marc.walz@andaz.com if I can assist with your future reservation. Once again, thank you for sharing your recent stay experience. My team and I look forward to welcoming you back for another relaxing and memorable stay. Matur suksma, Marc Walz Hotel Manager

전반적으로 만족 합니다

신혼여행으로 방문한 안다즈 호텔 너무 좋았습니다. 다음에 또 방문하고 싶습니다. 조식도 훌륭했고 부대시설 이용도 만족 했습니다. 번창하세요~...

November 2022|sondaegun

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Sondaegun, Thank you for choosing Andaz Bali as your honeymoon stay. We are very happy to hear that you had an overall enjoyable stay with us and impressed with our resort concept, facilities, breakfast concept and the service. Thank you once again and we look forward to the pleasure of welcoming you back in the near future. Matur suksma, Marc Walz Chief of the Village

A fantastic new Hyatt Hotel well worth the visit

We loved this hotel, it has such an amazing vibe. The rooms are exceptionally beautiful, large and modern with very comfortable beds, lounges and aircon. All the modern luxury! Unfortunately the service let us down during this stay, we found the service mechanical and poorly planned out - they were ...

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May 2023|glenn662

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Glenn662, Warmest greetings from Andaz Bali. It is great to hear that you were impressed with our resort concept and facilities and thank you very much for highlighting our food quality. This is greatly appreciated. We have also taken note of your valuable feedback in regards to the lack of service and alcoholic beverage prices. Rest assured, the points you have highlighted have been addressed internally as these helps us to identify the areas we can improve. Thank you and we look forward to seeing you again at Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

Perfect for families / kids. Not for solo/relaxation/honeymoon travelers

I am glad I experienced the Andaz for a night but that was plenty, wasn't particularly relaxing for me, definitely a luxurious property. NO GYM or SPA ON PROPERTY - Must navigate your way to Hyatt next door to use their gym/spa but then you will find you have no keycard access to gym and no wifi ac...

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May 2023|xJYx

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear J Y, Warmest greetings from Andaz Bali. Thank you for your feedback in regards to the gym and spa at our shared facility with Hyatt Regency Bali. We do appreciate your comments as these helps us identify the areas we can improve. Thank you once again. My team and I do hope that we may have the opportunity to seeing you again at Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

A nice resort that can certainly do better

The Andaz Bali is a lovely property that has a nice location on the beach, but it has the potential to do so much better. The hotel should have a map of the property on the World of Hyatt website so guests can know where the room they will be booking is located. As it was, the room I booked was on t...

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October 2022|Melvin_Tan

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Melvin_Tan, Thank you for taking your precious time to share your stay experience at Andaz Bali. We are delighted to hear that you had an overall pleasant stay with us and thank you for your nice comments on resort concept, restaurant and food choices as well as the service extended by our team members. Thank you for your feedback in regards to the resort map on World of Hyatt website, sharing facilities of gym and spa, shower drainage and housekeeping service. We do appreciate your comments as these helps us identify the areas we can improve. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Chief of the Village

Very unique and brand new hotel but disappoinment in F&B experience

Hotel is well designed and locally unique in term of ample room size and using high quality but local building and interior materials. There are 4 swimming pools in total for each building block to experience. Unfortunately, choice of F&B is limited and food quality is unsatisfactory. In room dining...

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July 2022|PaulinoKwok

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear PaulinoKwok, Thank you for sharing your stay experience at Andaz Bali. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. At Andaz Bali, we also want our guests to experience Sanur as locals would. From the layout of the hotel to the amenities we put in the room, we want to bring to live the spirit of Sanur. Thank you for your feedback in regards to the limited F&B choice, food quality and outside food handling policy. We do appreciate your comments as these helps us identify the areas we can improve. In general, we hope that you had otherwise enjoyed your stay with us here at Andaz Bali with Modern Balinese Village Concept. Once again thank you and we look forward to welcoming you back to our ‘village’ soon. Matur suksma, Marc Walz Hotel Manager

Great stay but ruined with the FO

Actually we have a great stay, great breakfast experience, we enjoyed stay at andaz as family of 3. But everything was ruined when we checked out, we have to pay almost 1,5 mil for laundry that we informed when we checked in that complimentary because we stay min for 2nights. Also when we argue the ...

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May 2022|kartikau2019

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Kartika, Warmest greetings from Andaz Bali. I would like to take this opportunity to express my most sincere apologies on the service shortfall during your departure. I do appreciate that you brought this point to my attention and fully understand the disappointment. I assure you that this point has been addressed internally and it helps us to identify the areas we can improve. In general, I hope that you had otherwise enjoyed your stay with us here at Andaz Bali with Modern Balinese Village Concept. Once again, thank you for staying with us and we look forward to the pleasure of welcoming you back soon. Matur suksma, Marc Walz Hotel Manager

The worst check-in experience I've ever had

Andaz is a very nice hotel, it's new, clean, good food, nice rooms and located perfectly in Sanur, BUT they have a serious problem with organizing the room check-in. I've been to nearly all five-star hotels in Bali, and this was the first time I had to wait for more than one hour for my rooms, event...

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December 2021|equalizer538

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Equalizer538, Warmest greetings from Andaz Bali. I would like to take this opportunity to express my most sincere apologies on the service shortfall during your arrival experience with the room readiness. I do appreciate that you brought this point to my attention and fully understand the disappointment. I assure you that this point has been addressed internally and it helps us to identify the areas we can improve. In general, I hope that you had otherwise enjoyed your stay with us and thank you for your nice comments on our resort concept, facilities and the food quality. I do hope that we may have the opportunity to welcome you back to Andaz Bali and please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation. Matur suksma, Rina Mariani General Manager

OUR STAY

property good, service ok (not all as expected). ambience still ok. but by the time we went there the beach is receding , the room service menu isnt that much, cause not all there rest tenant open yet ...

October 2021|agtwng

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Agtwng, Warmest greetings from Andaz Bali. Thank you for sharing your candid comments in regards to the beach in front of Andaz Bali. Sanurian life does close to nature and receding beach is the time where the villagers enjoy to see the sea shells or simply walk along the white beach sand. We also appreciate your feedback regarding the room service menu. We are in fact offering a full range of menu from Fisherman’s Club and Wok Wok as our in-room dining menu. Our apologies if this is not communicated clearly upon your arrival. As for the Blue Oven and Fire Fox, these outlets are scheduled to open with offering their specialties menus when the business permits. In general, we hope that you had otherwise enjoyed your stay with us here at Andaz Bali with Modern Balinese Village Concept. Thank you once again for staying at Andaz Bali. My team and I look forward to your return soon. Matur suksma, Rina Mariani General Manager

DISAPOINTED WITH SERVICE AND STAFF

we arrived at 4.0 pm to find our room was not ready, 5.30 still not ready considering what we were paying this made a bad start, we were told we could have a free meal but this never showed up on check out, we had the same staff member on check out and he charged us the wrong amount on credit card f...

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August 2023|529colin

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear 529colin, Warmest greetings from Andaz Bali. I would like to take this opportunity to express my most sincere apologies on the service shortfall during your stay with us. I do appreciate that you brought these points to my attention and fully understand the disappointment. I assure you that this point has been addressed internally and it helps us to identify the areas we can improve. If your travels do bring you back to Bali in the future, I do hope that we may have the opportunity to welcome you back to Andaz Bali. Matur suksma, Marc Walz Hotel Manager

bad experience in andaz bali

I stayed at Andaz for the second time but had a very disappointing experience. I was only able to check in at 5.00 pm even though they gave us free lounge access but we couldn't enjoy the beach on the first day because it was too late and close to children's dinner time. i asked for setup for my dau...

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May 2023|Yongke Y

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Yongke Y, Greetings from Bali. I am very sorry that that we did not meet your expectation on this occasion. We do appreciate your comments as these help us to identify the areas we can improve. Rest assured we will do our utmost to ensure that we continuously improve on the points you have highlighted. Thank you for sharing your stay experience. My team and I do hope that we may have the opportunity to welcoming you back again to Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

Avoid this Andaz

I would have given this Andaz a 1 star rating; however, my girlfriend became sick from the Pizzeria at the Hyatt and the medical staff was excellent in helping her recover from the food poising. Other than the medical staff and the hotel staff making our stay better our last day, I would avoid this...

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December 2022|AUSxDAL

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Michael K, Thank you for taking your precious time to share your experience at Andaz Bali. My sincere apologies that we did not meet your expectation on this occasion. I assure you that the points you have highlighted have been addressed internally for our onward follow up and improvement. I do hope that we may have the opportunity to welcome you back to Andaz Bali. Matur suksma, Marc Walz Chief of the Village

Unless you only need the room, don't go

Andaz was a chain hotel under Hyatt we were excited to stay in. However, with our experience, we wouldn't be visiting this particular Andaz. Surprises that was arranged for our stay was not followed through properly. We got rudely awakened 30 minutes past midnight because the front desk misdialled ...

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August 2022|WanderingAaron

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Aaron M, Greetings from beautiful Sanur. I would like to take this opportunity to express my most sincere apologies on the service shortfall during your stay at our resort. I take your constructive feedback seriously and this has also been addressed internally in order to ensure such lapses do not happen again in the future. If your travels do bring you back to Bali in the future, I do hope that we may have the opportunity to welcome you back to Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Andaz Bali has not lived up to its Brand

Telephone was not working. The engineer and housekeeping did not ensure that everything is in order, despite its brand new facility (just opened for 2 months). Housekeeping didn’t replenish the water bottle on the account of “contactless housekeeping”. Wasn’t being logical at all, which prompted gu...

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June 2021|Marlo3

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Marlo, Thank you for taking your precious time to post an experience of your stay on Tripadvisor I am very concerned to learn about your feedback on the service shortfall in our resort. I take your feedback seriously and fully understand the disappointment. I assure you that the points you have highlighted have been addressed internally. My sincere apologies that we did not meet your expectation. If your travels do bring you back to Bali in the future, I do hope that we may have the opportunity to welcome you back to Andaz Bali. Matur suksma, Rina Mariani General Manager

Dont stay here

this hotel doesn't reflect the hospitality of Balinese and the brand of Andaz The staff doesn't feel you welcome. We stayed at Kempinski, Andaz and Nirjana during this trip and Andaz is the most disappointing. They closed their restaurant in 2 days in the row in for events. The event next to the po...

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November 2023|thinkingzen

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear thingkingzen, Thank you for sharing your experience, and we sincerely apologize for falling short of your expectations. We deeply regret that your stay did not reflect the warm Balinese hospitality we aspire to deliver. Your feedback about the closure of our restaurant and the disturbance caused by the event is concerning, and we appreciate you bringing it to our attention. We will thoroughly review and address these issues to ensure a more enjoyable experience for our guests in the future. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more positive and serene stay. Matur suksma, Marc Walz Hotel Manager

Good property with, Terrible management , haunted with unprofessional employees and lazy manager.

Please hire a better manager so he or she hire better employees . Not training one. Everything so slow and respond with high tone too rude to guest . And i also got food poison , i go to toilet for 12 times until my body shacking . i ask for a medicine . Breakfast manager ibu Ariani say that i must ...

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August 2023|Hahapapa123

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Hahapapa123, Greetings from Sanur. I am very sorry that that we did not meet your expectation on this occasion. We do appreciate your feedbacks as these help us to identify the areas we can improve. Rest assured we will do our utmost to ensure that we continuously improve on the points you have highlighted. Thank you for sharing your stay experience. My team and I do hope that we may have the opportunity to welcoming you back again to Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

Very poor value for money - avoid this property

It's a relatively new property, so the hard product is ok, however they are very stingy and don't offer anything beyond what they are obligated to under the Hyatt program. Soft product is significantly below the level you would expect at this price point and for a 5 star property. For example, poor ...

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May 2023|Malgorzata N

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Malgonosko, Greetings from Andaz Bali. I am very sorry that that we did not meet your expectation on this occasion. We do appreciate your feedback as these help us to identify the areas we can improve. Rest assured we will do our utmost to ensure that we continuously improve on the points you have highlighted. Thank you for sharing your stay experience. My team and I do hope that we may have the opportunity to welcoming you back again to Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

Not Recommended

It's Feb. 2023 but they offer brown sugar with expiration date Apr. 07,2022 at in-Room Coffee bar. Like most of the travelers, I usually don't check expiration date on such small sugar pack, but realized I should do so after making six trips to the toilet within 45 minutes. Very disappointed with Hy...

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February 2023|dehengw

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Dehengw, Greetings from Bali. I am very sorry that that we did not meet your expectation on this occasion. I take your feedback seriously and fully understand the disappointment. Rest assured we will do our utmost to ensure that we continuously improve on the point you have highlighted. My team and I do hope that we may have the opportunity to seeing you again at Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

DO NOT STAY HERE

What an awful resort from head to toe. Poor management and customer service. They were over two hours late checking us into our room, check-in was at 3PM and didn’t get our room until 5PM… took over 30 minutes to get a coffee at breakfast, children outnumbered the amount of adults and staff at the r...

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December 2022|Anonymous1947295

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Anonymous1947295, Greetings from Andaz Bali. I am very sorry that we failed to meet your expectations on this occasion. I do appreciate that you brought up these points to our attention and I sincerely apologize for your negative experience. Thank you and I do hope that we may have the opportunity to welcoming you back to Andaz Bali in the near future. Matur suksma, Marc Walz Chief of the Village

Worst service on 5 stars hotel

Honestly, I thought it would be a memorable stay as most of the reviews are very good. The room is so nice, the interior, toilet n complimentary mini bar. But seriously though, the service provided was so bad, to the point I dont feel like staying in a 5 stars hotel. When we arrived in our room, one...

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August 2022|angelsoedharta

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Ibu Angel Soedharta, Thank you for taking your precious time to share your stay experience at Andaz Bali. I would like to take this opportunity to express my most sincere apologies on the service shortfall during your stay with us. I take your constructive feedback seriously and fully understand the disappointment. I assure you that the points you have highlighted have been addressed internally in order to ensure such lapses do not happen again in the future. I do hope that we may have the opportunity to welcome you back to Andaz Bali. Matur suksma, Marc Walz Hotel Manager

Andaz Experience

I would recommend this Andaz for business meetings! The service is excellent! Very helpful staff! Andaz located in a very strategic area. It is quite close to the airport. A place to consider when come to Bali. ...

October 2021|kusumac2017

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Kusumac2017, Thank you for recommending Andaz Bali to our Tripadvisor’s readers. We really appreciate your nice comments on the exceptional service extended by our team members. Coming into Andaz Bali may remind you of a trip to a Balinese village, with its lush greeneries, courtyards and communal space. As the first Andaz in Indonesia, we would like to bring a touch of neighborhood into the guest experience, which we hope you enjoyed during your stay. Please contact me directly to my email address rina.mariani@andaz.com if I can assist with your future reservation and business meeting arrangement. My team and I look forward to the pleasure of welcoming you back to Andaz Bali soon. Matur suksma, Rina Mariani General Manager

Strong Bamboo smell

Really not comfortable to stay in a room with the abnormal bamboo smell. Room was clean. Nice breakfast. Check in staff has not have a good health protocol facility, no desk separator, only face to face service...

June 2021|StefanoA1964

Owner Response

Rina Mariani, General Manager at Andaz Bali, responded to this review

Dear Bapak Stefano, Greetings from Andaz Bali. Thank you for your constructive feedback in regards to the bamboo smell in your room and our health protocol procedure. We take our guest comments seriously and your feedback helps us identify the areas we can improve. We truly appreciate your nice comments on our room cleanliness and breakfast quality at Wok Wok. Once again, thank you for your feedback. We do hope that we will have the opportunity to welcome you back to Andaz Bali. Matur suksma, Rina Mariani General Manager

한달 여행 마지막을 망침

한달 여행동안 저가 고가 많은 호텔을 이용 했음 마지막으로 평이 좋은 호텔에서 마무리를 하고 돌아 가고 싶었으나 여행 마지막을 망침 1. 체크인시 우리만 더위에 서서 웰컴드링크 없이 땀흘리며 체크인 2. 거실과 침실이 온도차로 거실 티비 미니바 창문에 습기로 물이 흘러내림 3. 요청한 엑스트라베드 거실에 배치 쇼파도 침대로 바꿈 (아기 침대 설치 안함) 4. 거실이 너무 좁아 엑스트라베드 빼달아 요청 했지만 안들어줌 5 필요한 물건 사진 찍어 보냈지만 읽고 답장 없고 물건 안가져다 줌 6 몇번을 말해서 다른 물건으로 받아서 다시 ...

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March 2023|hwangji

Owner Response

Marc Walz, General Manager at Andaz Bali, responded to this review

Dear Hwangji, Greetings from Andaz Bali. I am very sorry that that we did not meet your expectation on this occasion. We do appreciate your comments as these help us to identify the areas we can improve. Rest assured we will do our utmost to ensure that we continuously improve on the points you have highlighted. In general, I hope that you had otherwise enjoyed your stay with us and thank you for your nice comments on our service extended by our team members at lobby lounge, kemu mai and housekeeping. My team and I do hope that we may have the opportunity to seeing you again at Andaz Bali in the near future. Matur suksma, Marc Walz Hotel Manager

Andaz Bali