Lived up to expectations - really a beautiful and special place with great attention to detail and wanting to ensure each guest experience was a great one
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Thank you for your kind feedback! We are delighted to hear that your stay exceeded expectations and that you enjoyed the beauty of the Ranch! It was a pleasure to host you and we look forward to welcoming you back soon.
Not your typical resort. Very unique place featuring large room with in room fireplaces, extensive balconies, walking trails, exceptional food and first class service!
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Dear Ernie C, Thank you for your wonderful review! We truly appreciate your kind words and hope to welcome you back to The Ranch again soon!
Quiet resort with clean rooms, friendly staff, various activities, and a good restaurant. The location is quite nice nestled in the hills.
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Thank you for sharing your experience! It's especially wonderful to know our team's service and attention made your Carmel Valley getaway such a memorable one. We hope to welcome you back again soon!
Not the best experience went there to propose to my girlfriend on multiple occasions I let the front desk know that we will be arriving andthe surprise is to stay only for one night to not let us know that we’re staying for two I called three times to make sure that they knew that was a surprise. They assured me that it would be right when I arrive to check in immediately they say you’re staying for two nights, ruining the surprise and ruining the proposal there was nothing doneto kind of make up for that. If anything nothing done at all just for proposing in general the staff wasn’t very friendly. Let us in wrong direction a couple times when asking for directions the food not great. Our friends tried sending us champagne for our proposal to celebrate it eventually arrived but with a lot of difficulty, and then thehotel, then tried to take credit for something. Our friends did not a great experience at all
What a beautiful hillside location, part oak forest and part vineyard. Wonderful attentive staff. Spacious suite, comfortable bed, cozy robe and slippers to use. We came for a September wedding, and noticed a few more dogs and preschoolers than we expected. Very accommodating if that's who you travel with. Not sure why I found it so charming to have a bottle filler by the valet stand, but it sure was handy to know where to get fresh filtered water at all times!
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Thank you for your kind review! We are delighted you enjoyed our beautiful hillside setting and the thoughtful touches throughout the Ranch. Thank you for noticing the details we put in place for our guests' comfort. We truly appreciate your feedback and hope to welcome you back for another relaxing stay soon!
Beautiful setting located in a terrain consisting of an interlocking mosaic of chaparral and California oak woodland. The local trails provide amazing views. Some rooms feel like small condos. Wild deer and turkeys frequently visited the area around our room. Shuttle service is easy and convenient. The Loge restaurant menu needs a little more variety. Pool and spa at the lodge are first class. Staff was friendly and helpful. I'm not interested in golf but I think golfers would love this place. The fitness center was four stars. They board a variety of farm animals at the corral located at the property's upper elevation. I appreciated the enthusiasm of the staff working at the corral.
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Dear Mike V, Thank you for your kind review! We're delighted you enjoyed the setting and the warm hospitality of our team. We appreciate your feedback and hope to welcome you back for another relaxing getaway soon!
Terrible experience two times in a row. Non-working shower. No hot water, stinky shower, foam like substance on the floor, "engineering" claims to fix but doesn't. Finally moved rooms. Super stressful. Don't recommend.
Jason White, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Dear 350tanujb, Please accept my apologies for the condition of your guestroom and the frustration caused. We should have resolved the issue properly the first time, and I understand how stressful it was to ultimately have to move rooms. I am sorry we left you with this impression of the Ranch and would appreciate the opportunity to connect directly and discuss your experience further. Jason White Director of Rooms
it’s very relaxing, lots of exercise and yoga activities, beautiful rooms, great swimming pool, and hot tub. overall. I really love this place
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Dear HarshLuthra, Thank you for your wonderful review! We love hearing when guests discover The Ranch and make it their own retreat: it sounds like you found the perfect balance of relaxation and recreation. We truly appreciate your kind words and look forward to welcoming you back for another stay!
Stayed one night in the Lucia suite. The room, and especially the bathroom was amazing. Luxurious and so relaxing. The grounds were so beautiful and well maintained, while still letting nature prevail. I do not golf, so I don't really care about that. But I am sure that is nice as well. Food and room service was great, and the girl running the market place was extremely efficient and professional. Oh and the coffee was great as well. I scheduled a massage appointment with Alison at the Spa, which was exactly what I needed after a long day of driving up and down the coast. Enjoyed the pool and hot tub in the morning, which was perfect as I was the only one. Tip for anyone not liking crowds. Can't wait to come back and stay for a couple of days.
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Dear bwitch16, Thank you for spending some time with us at The Ranch. We love hearing when a stay feels like a true reset. It sounds like you made the most of every moment. We look forward to welcoming you back for a few extra days next time!
The amenities were lovely. From entering the property the first time, our toddler was enamored by the water feature by the front and had his eye on the swing that we always saw kids enjoying. The staff helped us unload our luggage right into our rooms which was so helpful and appreciated. The suite (a complimentary upgrade we would consider reserving for ourselves next time) - was so well thought out in terms of layout and spacious and I loved how convenient it was for kids and pets - we brought our cat along! The floor to ceiling windows in the bedroom that looked out to trees and the balcony were so nice (along with the black out curtains - essential for kids who still nap). Our toddler really enjoyed the golf cart rides and the little ranchers farm experience (golf carts are complimentary, little ranchers we booked in advance for a fee). (The little hat and bandana were such nice touches at the ranch experience!). Location was great. Safeway is nearby. Monterey Bay Aquarium not too far away either (half hour drive). Oh and at the restaurant near the lobby, the starters were so good. Anything with dairy in it (including the strawberry sundae for dessert) was so good. We ate there twice! Special shout out to the goat cheese they make on property and the honey. I loved every starter that featured either of those things. The New York strip loin was the favorite main course we tried!
Tanya Pokhyliuk, Guest Services / Front Office at Carmel Valley Ranch - The Unbound Collection by Hyatt, responded to this review
Thank you for spending your family getaway with us! We are so happy to hear The Ranch was a hit with your little one. It’s also wonderful to know your suite, Ranch's amenities, and activities helped make the trip memorable. We hope to welcome your family (and cat) back again soon!
Showing 10 reviews since September 4, 2026.