Writing ⭐⭐⭐⭐⭐ An Exceptional Stay at The Manner NYC! Our experience at The Manner in NYC was nothing short of amazing! From the moment we arrived, the level of attentiveness, hospitality, and genuine customer service exceeded our expectations. Every interaction with the staff made us feel welcomed, valued, and truly taken care of throughout our stay. A special shoutout to Nick from IT, who was incredibly friendly, helpful, and attentive whenever we needed assistance with anything technology-related. His positive attitude and willingness to help made a great impression. We also want to recognize Natasha, whose warm personality and exceptional hospitality stood out. She consistently greeted us with a friendly good morning each day and remembered our names, making even the smallest conversations feel personal and genuine. Those thoughtful touches really made us feel at home. The bellhop also deserves recognition for being so helpful and accommodating. When we asked for recommendations on affordable local restaurants and places to explore, he was more than happy to share suggestions. We truly appreciated having someone willing to point us in the right direction and help us experience the city beyond the hotel. The amenities were fantastic, and the attention to detail with housekeeping was another highlight. After the initial room cleaning, returning to find our room refreshed and the thoughtful turndown service completed was such a nice touch. It really demonstrated the hotel's commitment to making guests comfortable. What separates The Manner from other hotels is that it's not just about the beautiful accommodations or amenities; it's about the people who make the experience memorable. The staff's consistency, friendliness, and attention to detail made all the difference. We cannot recommend The Manner enough and would absolutely look forward to staying here again. If you're visiting NYC and looking for a hotel that combines excellent service, thoughtful amenities, and genuine hospitality, The Manner should definitely be at the top of your list! Five stars all around! Thank you to the entire team for making our stay so memorable! ⭐⭐⭐⭐⭐
General Manager, Owner at The Manner, responded to this review
It's great to know that our team played such a big part in making your visit special. Nick and Natasha will be pleased to hear that their assistance and personal attention made a difference. We're also glad you enjoyed the amenities and found your room refreshed after housekeeping visits. Comments like yours mean a lot to the entire team. We look forward to having you back whenever your travels bring you to New York again! Sincerely, Amir Sakr General Manager
Love where it's located, nice and quiet for NYC. A little strange not having a TV in the room, but they said they would bring one if I wanted.
General Manager, Owner at The Manner, responded to this review
We’re glad you enjoyed the quiet atmosphere and found our location convenient for exploring New York. As noted on our website, televisions are available upon request, and our team is happy to arrange one whenever a guest would like it. We hope to welcome you back again soon! Sincerely, Amir Sakr General Manager
Gem of a hotel in the heart of SoHo! Loved our stay because of the warm helpful staff, chic common areas, amazing bar, and comfortable bed! Will return for sure!
General Manager, Owner at The Manner, responded to this review
Dear Sarah W, We’re glad our team helped make your visit so enjoyable and that you felt welcome throughout your time with us. It’s lovely to know you’re already planning to return, and we look forward to welcoming you back again soon! Sincerely, Amir Sakr General Manager
Excellent location. No comment. Best customer service! The apartment is such a cool idea. You get a really nice alternative since they have no gym. 10/10
General Manager, Owner at The Manner, responded to this review
We’re so glad to know you had such a positive experience with us. It’s especially nice to hear that the service you received from our team left a good impression and that you enjoyed the apartment concept as a unique alternative. We’re also happy that our location worked well for you. We truly appreciate the rating and hope to welcome you back again soon. Sincerely, Amir Sakr General Manager
Booked for a mother/daughter getaway trip, mostly based on location. We sprung for the corner room for a little more space and it was definitely the right call. Everything was so comfortable and delightful, very charming and all small needs thought through ahead of time. Shanté (I hope I’m spelling her name correctly!) at breakfast/happy hour had amazing energy. What a special jewel of a place.
General Manager, Owner at The Manner, responded to this review
We’re glad that Shanté made such a positive impression during your stay. It’s also nice to know that the corner room gave you the extra space you were looking for. We hope to welcome you and your daughter back again for another enjoyable stay. Sincerely, Amir Sakr General Manager
Terrible experience. Hotel is great looking but strangers were able to hack our room and add food and beverage items to our bill and the management and front refused to believe us.
General Manager, Owner at The Manner, responded to this review
We’re very sorry to hear about your experience, especially regarding the unexpected charges and how your concerns were handled during your stay. We understand how upsetting this must have been, particularly when you felt your concerns were not fully addressed. Your comments have been noted and will help us continue improving the guest experience. We hope you’ll consider staying with us again so we have the chance to leave you with a better impression. Sincerely, Vanessa Williams Managing Director
The Manner, exceeding my expectations, truly made my stay a very decadent and sophisticated experience. The staff and the atmosphere are top-notch! Best birthday hotel stay.
General Manager, Owner at The Manner, responded to this review
We’re glad to know The Manner helped make your birthday celebration feel special. It’s great to hear that our team and the atmosphere of the hotel added to your overall stay. We look forward to the opportunity to host you again on your next visit. Sincerely, Vanessa Williams Managing Director
This is a really great place to stay with impeccable design. It is in the heart of Soho, really close to everything and also in a quiet part.
General Manager, Owner at The Manner, responded to this review
Thank you for letting us know how much you enjoyed our beautiful property. We are pleased to know that you enjoyed our convenient location and that the peaceful surroundings added to your overall stay. Your kind words are truly appreciated. On behalf of everyone here at The Manner, we invite you to stay with us again! Sincerely, Vanessa Williams Managing Director
Charming boutique-style hotel in the heart of SoHo. Friendly and helpful staff. Very quiet, spotless, comfortable bed, great location, beautiful roof deck bar and excellent breakfast,
General Manager, Owner at The Manner, responded to this review
We are pleased to know that our central location and rooftop bar made your stay even more enjoyable. We also appreciate your kind words about our team and are glad you had a comfortable visit. We truly appreciate your recommendation and look forward to welcoming you back at The Manner soon. Sincerely, Vanessa Williams Managing Director
The Manner is a beautiful hotel located in the heart of SOHO. While the location is terrific, it is the customer service level that sets this hotel above the mark. The entire staff was very warm and welcoming, willing to accommodate guests. The Manner is elegantly styled and the fragrance throughout the hotel is dreamy. Rooms are spacious, clean and well appointed.
General Manager, Owner at The Manner, responded to this review
Thank you for being our guest and for the kind remarks about our hospitality. It is our staff who make our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We are also delighted to hear you appreciated our spacious, immaculate rooms and the overall appearance of our property. It is great to hear that our prime location added to your experience. It was a pleasure hosting you, and we look forward to your next stay at The Manner. Sincerely, Vanessa Williams Managing Director
Showing 10 reviews since July 7, 2026.