Hotel Policies
Mind Y(our) Manners
Thank you for visiting us. Our team is here to ensure the best experience for you and your fellow guests.
We’ll use your first name unless you prefer otherwise. Feel free to use ours.
Please respect our spaces and your fellow guests. Limit use of cameras and social media and avoid video and voice calls in public spaces.
Our rooms do not have TVs. Should you need to watch something, please let the front desk know.
You may invite outside guests to join you in the Apartment or Rooftop (more than two, subject to availability). Please provide names to the front desk in advance.
The Apartment is a space to dress as comfortably as you would at home (robes are welcome). There is no dress code at The Otter or The Rooftop. In Sloane’s, we ask that you dress for a beautiful room.
No bills will be presented during your stay and all charges will be added to your folio (unless you request otherwise).
There is no need to check out. We’ll send your bill and look forward to your next visit.
Pet Policy
We know traveling just isn’t the same without your canine companion. Our pet-friendly hotel policy ensures your stay in SoHo is as comfortable as possible.
Dogs under 30 pounds are always welcome at The Manner with no charge. Feel free to reach out to our front desk with any questions about our pet-friendly policy.
Welcome to The Manner. Welcome home.
Facility Fee
A daily facility fee of $50 plus tax (subject to change) is applied to each room of your stay in order to provide services and amenities that enhance the guest experience.
- Chef’s Welcome | A bespoke arrival amenity crafted by our culinary team as a warm introduction to your stay.
- The Apartment | Enjoy gourmet snacks throughout the day, alongside international and local newspapers, and a curated library from The Manner’s collection, all within The Apartment, an exclusive guest-only retreat.
- The Apartment | Enjoy evening canapés and aperitivo served nightly from 4 p.m. to 7 p.m.
- Enjoy breakfast offerings at The Apartment.
- The Rooftop | Access to exclusive guest-only hours on The Rooftop terrace featuring unobstructed views of the city skyline from above SoHo.
- Luxury Fitness Club | Access to a premier neighborhood fitness club. (Inquire at the Front Desk for details.)
- Spa | Enjoy exclusive access and preferred pricing to a luxe neighborhood spa. (See the Front Desk for details.)
Age Requirement
To preserve the relaxed, adult-friendly spaces that our guests value, please note:
- Check-in Age: Guests must be 21 or older to check in.
- Minimum Age to Stay: Overnight guests must be 16 or older and, if under 21, must be accompanied by an adult.
- The Otter: There is no age restriction for dining at The Otter.
A valid government-issued photo ID is required at check-in for all guests over 18. If you have any questions about planning your stay, we’re happy to help.