Hotel Policy

Hôtel Martinez is part of ‘The Unbound Collection by Hyatt’
Corporate name: Constellation Hotel Martinez
Represented by the General Manager, Michel Cottray

Place André Malraux, 75001 Paris
Tel : +33 4 93 90 12 34
Email: info@hotel-martinez.com

Basic information about legal title: SAS
Simplified joint stock company with registered capital of 69 940 452,00 Euros
Registration Number: 791 329 253 R.C.S Paris – Constituted 07/10/2013
VAT Number: FR 1 791 329 253– SIRET 791 329 253 00011 – SIREN 791 329 253

Customers are informed that in the event of any dispute arising from the present agreement they have the right under Article L612-1 and Articles L616-1 and following of the Consumer Protection Code to take their case to a consumer protection ombudsman in Hôtel Martinez's business sector:

Mr Jean-Pierre Teyssier (tourism and travel ombudsman)
Address: MTV Médiation Tourisme Voyage, BP 80 303, 75823 Paris Cedex 17

CSR Policy

Hôtel Martinez is proud of its commitment to the environment. As a luxury establishment, we understand the importance of preserving our planet for future generations.

This is why we have implemented a rigorous environmental policy. We use eco-friendly products, encourage recycling, and reduce our energy consumption. Additionally, we support local environmental preservation initiatives.

At Hôtel Martinez, we believe that by taking care of our planet, we create an unforgettable stay experience for our guests.

Discover our initiatives and brochure

Policies

Children
A child at this establishment is considered any guest between the ages of 0 and 12 years old. Any guest aged 13 or older will be considered an adult and subject to adult rates.

Tourist Tax
In 2025, the tourist tax is €4.02 per person, per night.
In 2026, the Tourist tax will be €4.42 per person, per night.

Accessibility Policy

Hôtel Martinez delivers the finest welcome to all its guests, including its clients with reduced mobility:

• 10 bedrooms accessible to persons with reduced mobility.
  
  
• Elevators and doors with wheelchair dimensions.
  
  
• All common areas are accessible with wheelchair : lobby, front office, restaurants, bar, garden-terrace, spa, fitness center, meeting rooms, children's club, toilets.
  
  
• An exterior lift is available to access our private beach club, La Plage du Martinez.

Pet Policy

During your stay in Cannes, the Hôtel Martinez is a home away from home for your pet.

We warmly welcome pets to our establishment, but to ensure the safety and comfort of all our guests, we kindly ask you to follow the following rules:

• The sign provided by reception must be placed outside on your room door when your pet is present. This will allow our teams to know when they can provide service without disturbing your pet.
  
  
• Pets are welcome at La Plage du Martinez as well as at Le Sud restaurant and bar from noon onwards, except during Brunch service. Please note, however, that pets are not permitted at L’Oasis du Martinez, the pool, the Spa, Breakfast service, the pontoon and beach area at La Plage du Martinez, Martinez Bar, or La Palme d’Or restaurant.
  
  
• Please keep your pet on a leash in all common areas of the hotel, including corridors and outdoor spaces.
  
  
• In the restaurant, please ensure that your pet remains under your table throughout the duration of your meal.
  
  
• Any damage caused by your pet in your room or in the hotel's common areas may result in additional charges.
  
  
• In case of specific needs or veterinary emergencies, our concierge team is available to assist you.

Please note that a fee of €70 per pet and per day applies at our ideal pet-friendly hotel in Cannes.