Yes. The hotel features a natural hot spring bath fed by our private onsen source, Fuji Omika  Onsen, drawn from 1,500 meters underground. Known for its sulfate-rich waters and skin-conditioning properties, the onsen provides a relaxing and restorative experience. Both men's and women's bath areas feature semi-open-air baths. A sauna is available in the men's bath, while a mist sauna is available in the women's bath. The hot spring is open from 6:00 AM to 12:00 AM, and closed between 1:00 PM to 2:00 PM. Please click here for details.

Yes. We offer an indoor swimming pool with a jet tub, available year-round for guests' enjoyment. The pool is open from 6:00 AM to 9:00 PM, and closed between 1:00 PM to 2:00 PM. Children age 15 and under may access the pool between 9:00 AM to 6:00 PM. Please click here for operating hours and further information.

Yes. Hotel guests have access to our 24-hour fitness center. The facility is available to guests aged 16 and above, and complimentary rental wear and athletic shoes are provided. The fitness center is available 24 hours a day. For the latest operating hours and facility updates, please refer to our Facilities Information page.

Spa treatments are available from 10:00 AM to 10:00 PM (last appointment at 8:30 PM). Advance reservations are highly recommended. Spa treatments may be reserved online up to 24 hours prior to your preferred appointment time. For reservations within 24 hours, please contact the hotel directly by telephone. Please click here for details.

Please note that age restrictions and usage guidelines vary by facility. Please see each facility page for more information.

The hotel offers a selection of distinctive dining venues, including TROFEO Italian, Robata OYAMA, BAR 4563, and the TROFEO Lounge. Please click here for further details.

Breakfast is served at TROFEO Italian, offered in a buffet style. Breakfast is available from 7:00 AM to 10:30 AM (last order at 10:30 AM). Please click here for more information.

Yes. Breakfast is available to both hotel guests and visitors. However, availability may be limited depending on occupancy and operating conditions. We recommend contacting the hotel in advance.

While reservations are not required, we highly recommend booking in advance, particularly on weekends and during peak periods. Certain offerings, including Afternoon Tea, require advance reservations. Please click here for further details.

Yes. Room service is available exclusively for hotel guests. Please click here to view the menu and operating hours.

Guests with food allergies or dietary requirements are kindly requested to inform us at the time of reservation or prior to arrival. We will make every effort to accommodate your needs.

Yes. We offer guestrooms with stunning views of Mt. Fuji, allowing guests to enjoy its ever-changing beauty throughout the seasons. Please note that visibility is subject to weather conditions.

Our Mt. Fuji View Rooms overlook the iconic Mt. Fuji, while Circuit View Rooms offer views of the Fuji Speedway circuit and on-track action. Guests may choose according to their preferences and interests.

Yes. All guestrooms feature either a private balcony or terrace. Please click here for further details.

As Mt. Fuji is a natural landscape, visibility may vary depending on weather, season, and time of day.

Yes. Guests staying in our Circuit View Rooms can enjoy views of approximately one-third of the race circuit, providing a unique vantage point to experience the excitement of motorsports.

On days when activity is taking place at Fuji Speedway, some track noise may be audible from guest rooms. Many guests appreciate the authentic motorsports atmosphere unique to our location. Closing the windows can help minimize noise, and complimentary earplugs are provided in all guestrooms for your comfort.

All guestrooms are thoughtfully appointed with Simmons mattresses, Bluetooth-enabled speakers, a 55-inch 4K television with Chromecast connectivity, a Nespresso coffee machine, premium Shizuoka green tea, and a complimentary minibar. Guests may also enjoy bath amenities by Waphyto and MOONPEARL (formerly MIKIMOTO COSMETICS), bathrobes, and slippers. Children's amenities and baby cots are available upon request. Please click here for further details.

Yes. We offer Dog-Friendly Rooms designed for guests traveling with their dogs. Guests can also enjoy access to a dog run and a selection of dog amenities. Terms and conditions apply. Please click here for further information.

Yes. Dog amenities include a dog bed, crate, food and water bowls, wet wipes, and waste disposal bags for walks. Please click here for further information.

Guests staying with their dogs may enjoy access to our dog run, open from 7:00 AM to 5:00 PM. Access to other areas of the hotel may be restricted. Please click here for further information.

Yes. We can arrange cakes, flower bouquets, balloon decorations to make your stay even more memorable. For details and reservations, please visit here.

Yes. We are happy to assist with marriage proposals, milestone celebrations, and other special occasions to help create an unforgettable experience. Please contact the hotel in advance, and our team will be pleased to discuss your preferences and arrangements.

Yes. We warmly welcome families and offer a variety of family-friendly amenities and services, including baby cots, children's amenities, and facilities such as indoor swimming pool and onsen.

Yes. Children aged 12 and under may stay using existing bedding, subject to room type and rate plan conditions. Please click here for details.

Yes. For guests traveling with young children, we offer baby cots for children up to 2 years old. As availability is limited, we kindly ask that you contact the hotel in advance if you wish to reserve one. We also offer a selection of complimentary loan items, including diaper disposal bins, children's step stools, toilet training seats, baby bottle sterilization kits, and baby bathtubs. 

Yes. We can assist with babysitting service arrangements. Please let us know your preferred date and time in advance. For availability and further details, please contact the hotel.

The hotel provides convenient access to a variety of attractions, including Fuji Motorsports Museum, Gotemba Premium Outlets, Fuji Safari Park, Oshino Hakkai, Owakudani in Hakone, Fuji-Q Highland, and the Fuji Five Lakes area, including Lake Kawaguchi and Lake Yamanaka. Please click here for further information.

Yes. Hotel guests may enjoy complimentary admission to Fuji Speedway on regular operating days. For guests arriving by car, a parking permit can be provided at the Front Desk upon request. The circuit is also accessible on foot from the hotel. Please note that separate admission tickets may be required during race events and certain special events.

Yes. Guests may use the Speedway Shuttle (e-Palette) to travel within the Fuji Speedway grounds. The service provides convenient access to the hotel, Fuji Motorsports Museum, Mobility Park, Short Course, and other facilities. Additional stops may be available during events. For the latest routes, operating hours, and stop information, please contact our staff.

Yes. Hotel guests may enjoy special privileges at the Fuji Motorsports Museum, including discounted admission tickets available for purchase at the Front Desk and re-entry privileges throughout their stay. Please click here for current admission information and operating hours.

Yes. In the fitness gym, guests can enjoy a professional-grade racing simulator, similar to those used by professional drivers for training. This simulator is available to guests aged 16 and above. Advance reservations are recommended. Please click here for details.

In addition, racing simulators are also available at BAR 4563. Guests aged 15 and under may use the simulator when accompanied by a parent or guardian. Please note that the last admission for guests under 20 years of age is 9:30 PM, and simulator use is available until 10:00 PM. A minimum one-drink order per person is required when using the racing simulator at BAR 4563. Advance reservations are recommended. Please click here for details.

Yes. Electric-assisted bicycles (e-Bikes) are available for rental at an additional charge. They offer a wonderful way to explore the natural beauty surrounding Fuji Speedway and the foothills of Mt. Fuji. As availability is limited, advance reservations are recommended. Please click here for details.

Guests can enjoy a wide variety of unique experiences, including motorsports activities in collaboration with Fuji Speedway and Fuji Motorsports Forest, premium rental car experiences, e-Bike, horseback riding, and private guided adventures showcasing the natural beauty of the Mt. Fuji region. Please visit our Activities page for further information.

Yes. Guests can enjoy a variety of family-friendly experiences, including the indoor pool, racing simulators, e-bike, and motorsports experiences unique to the Fuji Speedway area. Certain activities may be subject to age or height requirements.

Reservation requirements vary depending on the activity. Some programs require advance booking. Please refer to our Activities page for details.

The hotel is easily accessible by both private vehicle and public transportation. Please click here for detailed directions.

The nearest interchanges are Gotemba IC on the Tomei Expressway and Shin-Gotemba IC on the Shin-Tomei Expressway. Both are approximately 20 minutes from the hotel by car.  Please click here for detailed directions.

Travel time from Tokyo is approximately 90 to 120 minutes, depending on traffic conditions.

The hotel is located approximately 20 minutes by car from JR Gotemba Station.

Yes. We operate a complimentary shuttle service between JR Gotemba Station and the hotel exclusively for hotel guests. Advance reservation is required. Travel times may vary depending on road conditions and event schedules at Fuji Speedway.  Please click here for details.

Yes. Complimentary self-parking is available 24 hours a day for hotel guests. EV charging stations are also available. Please click here for details.

Check-in is available from 3:00 PM, and check-out is until 12:00 PM (noon).

Early check-in may be arranged subject to availability. We kindly recommend contacting the hotel in advance.

Late check-out may be available subject to availability and may incur an additional charge.

Yes. We are pleased to offer complimentary luggage storage both before check-in and after check-out.

Yes. We accept major credit cards. Please contact the hotel for further details.

Cancellation policies vary depending on the rate plan booked. Please refer to the terms and conditions of your reservation for details.

Yes. World of Hyatt points may be redeemed for eligible stays and participating services, subject to program terms and conditions.

Yes. Guests staying on eligible rates can earn World of Hyatt points.

World of Hyatt members may enjoy exclusive member rates, special offers, room upgrades, and other benefits based on their membership status, booking terms, and availability. For more information, please click here.

Room upgrades for World of Hyatt members are offered based on membership status and room availability at the time of arrival. Upgrades cannot be guaranteed in advance.