FAQs

Thompson Palm Springs stands apart with midcentury design reimagined for today, vibrant dining, curated art, and social spaces that celebrate culture. It’s a sophisticated home base to connect, unwind, and experience the desert in style.

414 North Palm Canyon Drive, Palm Springs, CA 92262

From poolside vibes to Lola Rose dining, Bar Issi cocktails, HALL wine, DJs, and The Shops at Thompson, Thompson Palm Springs is alive with energy. Explore more on our Experience page here.

Thompson Palm Springs is ideal for design-savvy travelers; couples, friends, business guests, and solo explorers seeking a stylish desert retreat with vibrant social spaces, curated dining, and cultural experiences at the heart of downtown.

Palm Springs shines year-round, but many guests love visiting Thompson Palm Springs in fall and spring for perfect poolside weather, cultural events, and desert adventures. Summer offers a vibrant scene with plenty of sunshine and energy.

Yes, Thompson Palm Springs is in the heart of downtown, making it easy to walk to shops, restaurants, galleries, and nightlife. The city’s most iconic spots are just steps from the hotel.

Thompson Palm Springs is designed for comfort, but as a lively lifestyle hotel in the heart of downtown, some ambient noise may be present. For a quieter stay, we recommend requesting a room away from the pool or street-facing areas.

At Thompson Palm Springs, check-in begins at 4 PM and check-out is at 12 PM. Early check-in or late check-out may be available upon request, based on availability—our team will do their best to accommodate your schedule.

At Thompson Palm Springs, the daily destination fee covers curated amenities and experiences designed to enhance your stay. For full details, please see our Hotel Policies here.

At Thompson Palm Springs, we’ll hold your bags before arrival or after check-out — giving you more time to explore, unwind, and savor the desert without the weight.

Yes. At Thompson Palm Springs, laundry and dry-cleaning are just a request away keeping you fresh and ready for every desert moment. Fees apply; reach out to our Front Office team for more details

Yes, Thompson Palm Springs accepts packages for guests. Simply call ahead so we can update your room reservation for delivery. For groups, please connect with your group contact regarding pricing and arrangements.

Thompson Palm Springs offers views of the San Jacinto Mountains, our lively pool scene, downtown Palm Springs, or serene interior-facing rooms.

A courtyard view at Thompson Palm Springs features rooms that face inward toward the hotel. Each has a private outdoor seating area enclosed by wooden slats, offering sky views and a secluded, peaceful atmosphere.

At Thompson Palm Springs, the Alejo Suite invites with a spacious balcony, while the Alejo Walk-Up offers a cozier balcony and private staircase to the top floor, perfect for a more secluded escape.

At Thompson Palm Springs, walk-up rooms are on the top floor of our outdoor-access spaces. Accessible by staircase, they offer a sense of privacy with balcony views, creating a retreat-like feel apart from the main building.

Yes, Thompson Palm Springs provides a printed in-room dining menu and a digital version on the TV hotel directory. For hours and details, visit our Restaurant & Bar page here.

Yes, Thompson Palm Springs guestrooms include Wi-Fi and some have desks, with tables available on request. Our lounge is also perfect for working, offering plenty of plugs, seating and a lively yet comfortable setting.

Thompson Palm Springs is a smoke-free property, even in outdoor spaces. Smoking is not allowed in rooms or public areas. Guests must leave the property to smoke. A $500 fine applies for violations.

Yes, Thompson Palm Springs offers hypoallergenic bedding and pillow options. Just let us know before your arrival so we can prepare your room for a comfortable stay.

Yes, housekeeping is available at Thompson Palm Springs and can be tailored to your preferences. Simply let us know your needs, and our team will be happy to adjust service to your stay.

Thompson Palm Springs offers accessible guestrooms with roll-in showers, tubs, wider doorways, and adapted bathrooms. Public areas are also designed for accessibility. For full details, please see our Hotel Info page here.

Yes, Thompson Palm Springs can explore options for additional bedding; however, our guestrooms are designed for comfort and may not always allow for rollaways. Please contact us in advance so we can review the best setup for your stay.

Yes! Thompson Palm Springs provides two refillable water bottles in every room. Ice and water stations are on the 3rd and 4th floors of the main building, near Whisky Park, and in Upper Stories. Water is also available in the hotel gym.

Yes, every room at Thompson Palm Springs features a secure safe, sized to fit personal belongings and large enough for a laptop.

Yes, housekeeping service is available at Thompson Palm Springs and can be arranged based on request to match your preferred schedule.

The closest airport to Thompson Palm Springs is Palm Springs International Airport (PSP), just a 10-minute drive from the hotel. Other nearby options include Ontario International Airport (ONT) and Los Angeles International Airport (LAX).

Yes, Thompson Palm Springs offers a sleek Cadillac electric house car, ready to drop you off in style within a 3-mile radius of the hotel. It’s our way of keeping your desert escape effortless and chic.

At Thompson Palm Springs, most guests use rideshare services like Uber and Lyft, or local taxis for convenience. The city is walkable downtown, with bikes and scooters available too. For details, see our Parking and Transportation page here.

Yes, Thompson Palm Springs is in the heart of downtown, within walking distance of the Palm Springs Art Museum, the iconic Marilyn Monroe statue, the historic Movie Colony, plus shops, dining, and nightlife.

Yes, Thompson Palm Springs offers complimentary bikes for guests, and our concierge can assist with arranging rental cars or electric bikes through trusted local partners here.

Arrive with ease, valet parking at Thompson Palm Springs is $30 per car, per night, putting you just steps from the lobby and the heart of downtown. Learn more here.

Yes. Staying at Thompson Palm Springs comes with easy, complimentary EV charging — simply hand off to our valet team and recharge while you relax.

While Thompson Palm Springs offers a tranquil adults-only area perfect for relaxation, we also recommend the nearby Sec-he Spa for a full wellness experience just steps from the hotel.

Upper Stories at Thompson Palm Springs is a 21+ enclave offering curated amenities, exclusive access to a private pool and bar, and a more secluded experience, perfect for guests who appreciate the simple luxury of living well.

Yes! Thompson Palm Springs provides two refillable water bottles in every room. Ice and water stations are on the 3rd and 4th floors of the main building, near Whisky Park, and in Upper Stories. Water is also available in the hotel gym.

Reservations are recommended at Thompson Palm Springs restaurants to ensure your preferred time, though walk-ins are welcomed when available. For full details, hours, and contact information, please visit our Restaurant and Bar page here.

Yes, the pools at Thompson Palm Springs are open year-round, with the main pool cooled in warmer months to keep every dip refreshing, effortless, and always in tune with the desert vibe.

Stay seamlessly connected at Thompson Palm Springs with complimentary high-speed Wi-Fi, 25 Mbps perfect for streaming, video calls, or setting the vibe from anywhere on property.

Yes, Thompson Palm Springs guestrooms feature smart TVs so you can cast your favorites from your phone or unwind with on-demand movies — your stay, your screen, your way.

Yes. At Thompson Palm Springs, the World of Hyatt app puts it all at your fingertips — from mobile check-in to digital keys, your stay flows as smoothly as your getaway.

Yes, Thompson Palm Springs offers connecting rooms and family suites. For families, we recommend the Thompson Suite with two bedrooms. Please connect with the front office or our reservation team for connecting room details.

Thompson Palm Springs offers cribs, kid menus, and outdoor lawn games. Our concierge is also happy to assist with local family activities and recommendations.Learn more here.

From intimate gatherings to grand celebrations, Thompson Palm Springs is your backdrop for weddings, parties, and events. Explore more on our Meetings & Events page here.

At Thompson Palm Springs, pets are part of the experience. From thoughtful amenities to desert strolls, your furry companions can savor the escape right alongside you. See our Hotel Info page here for more details.

Yes, dogs are always welcome at Thompson Palm Springs, where your four-legged friend can enjoy the desert escape right alongside you. For details on our pet policy, visit our policy page here.

Accessibility is built in at Thompson Palm Springs — from ADA guestrooms to pool lifts and restaurant seating, every detail is designed so all guests can relax and enjoy.

Yes, service animals are always welcome at Thompson Palm Springs and while no paperwork is needed, a stylish outfit is always appreciated.

At Thompson Palm Springs, most stays can be changed or canceled up to 48 hours before arrival. Policies vary by package or group booking — check your reservation for details.

Yes, Thompson Palm Springs participates in World of Hyatt. Our front desk will be happy to assist at check-in so you can begin receiving points and enjoying member perks during your stay.

Thompson Palm Springs requires a $100 daily deposit at check-in. This covers incidental charges and is released after checkout, pending inspection.