Thompson Madrid
At Thompson Madrid, we offer an experience designed to make every stay comfortable, inspiring, and full of style. The hotel features modern rooms and suites, fully equipped with all the amenities needed for a restful stay, as well as complimentary Wi-Fi throughout the property. Our guests can enjoy 24-hour reception and personalized service, thoughtfully designed spaces to work or relax, a fully equipped fitness center, and a curated culinary offering within the hotel. We also provide services such as concierge assistance, room service, and support in organizing city experiences, ensuring that every visit to Madrid is unique and tailored to each guest.
Thompson Madrid reflects the city’s cultural and historical essence through a contemporary design inspired by Madrid’s vibrant and creative character. The hotel’s spaces incorporate references to its architecture, art, and urban energy, reinterpreted through a modern and cosmopolitan lens. Additionally, the hotel strengthens its connection with the local creative scene through monthly exhibitions that showcase artists, turning its spaces into a living gallery of contemporary talent. Our culinary offering and curated experiences are designed to connect guests with the local lifestyle, highlighting the tradition, creativity, and authenticity that define the city. All of this makes Thompson Madrid a meeting point between the local and the international, where the spirit of Madrid is experienced in a natural, current, and ever-evolving way.
Thompson Madrid is designed for travelers seeking a sophisticated and authentic urban experience in the heart of the city. It is an ideal choice for both couples and solo travelers looking to enjoy design, gastronomy, and Madrid’s cultural scene from a privileged location
The hotel is also perfectly suited for business travel, thanks to its services, connectivity, and dynamic atmosphere, as well as for blended stays that combine work and leisure.
While our approach is primarily lifestyle-driven and urban, Thompson Madrid offers a range of comforts that allow different types of travelers to feel at ease and enjoy a carefully curated experience aligned with the rhythm of the city.
The standard check-in time is from 3:00 PM onwards, and check-out is until 12:00 PM.
Early check-in and late check-out are subject to availability and can be requested directly at the front desk. Our team will do their utmost to accommodate guests’ needs and provide greater flexibility whenever the hotel’s occupancy allows.
Yes, at Thompson Madrid we offer luggage storage both before check-in and after check-out. This allows guests to make the most of their time in the city with complete comfort, even outside the standard arrival or departure times. Our reception team will be delighted to assist at any time.
Yes, it is possible to send packages to the hotel before or during your stay. We recommend informing the reception team in advance and ensuring that the package is clearly labeled with the guest’s name and arrival date.
Our staff will take care of receiving and storing it safely until your arrival. For special or oversized deliveries, we advise contacting the hotel in advance to confirm the details.
At Thompson Madrid, we offer a range of room and suite categories, primarily differentiated by size, views, outdoor spaces, and level of exclusivity:
All our rooms and suites share a refined aesthetic, featuring quality materials and state-of-the-art technology, adapting to different travel styles and guest needs.
At Thompson Madrid, we offer high-speed Wi-Fi and easily accessible power outlets in all rooms, ensuring that guests can stay connected and work comfortably during their stay.
Our design prioritizes a contemporary and open aesthetic, which means that not all rooms feature a traditional desk. However, they do offer functional spaces that adapt to different needs. When additional workspace support is required, we provide alternative solutions upon request and subject to availability
At Thompson Madrid, we offer hypoallergenic bedding and pillow options, as well as a selection of different pillow types to suit each guest’s sleeping preferences. Whenever requested, we are delighted to accommodate any specific needs to ensure maximum comfort throughout the stay.
At Thompson Madrid, we offer daily housekeeping service in the morning, as well as turndown service in the evening. Guests may personalize the cleaning schedule and let us know their preferred time for their room to be serviced.
In addition, we are currently working on introducing a dedicated line of cleaning products tailored for guests with sensitivities to chemicals or fragrances, available upon request.
At Thompson Madrid, we offer accessible rooms adapted for guests with reduced mobility, featuring wide doorways, walk-in showers, and support bars.
The hotel’s common areas are also accessible, with step-free entrances, adapted elevators, and wheelchair access to spaces such as the restaurant, rooftop, and fitness center.
Yes, at Thompson Madrid all of our rooms feature a minibar.
Yes, at Thompson Madrid we offer 24-hour room service. It is available daily, allowing our guests to enjoy a carefully curated selection of food and beverages at any time, in the comfort and privacy of their room.
No, Thompson Madrid does not provide extra beds.
Adolfo Suárez Madrid–Barajas Airport (IATA code: MAD), as well as Atocha and Chamartín train stations.
Yes, we offer a transfer service available upon request and for an additional charge.
Madrid offers a modern, efficient, and reliable taxi service. The city is also served by ride-hailing platforms such as Uber, Cabify, Bolt, and Free Now.
In addition, Madrid has a fast, efficient, and safe public transport system. Depending on your origin or destination, you can use the Metro, buses, or the regional train service “Cercanías.”
The hotel is located in the very heart of the city’s historic center, just one block from landmarks such as Gran Vía and Puerta del Sol, and approximately a 10–15 minute walk from major museums (Prado Museum and Thyssen-Bornemisza) and iconic attractions including the Royal Palace, Plaza Mayor, and Almudena Cathedral.
We work with trusted partners who can deliver either to their agency or directly to the hotel upon request.
Yes, the hotel offers self-parking for our guests. The parking facility is shared with the public car park Telpark – Plaza del Carmen. Access is via the main entrance of the car park, where spaces designated for the hotel are clearly marked. Additionally, guests have access to an exclusive-use elevator that connects the parking area directly to the hotel, ensuring convenience and seamless access.
The price for parking at Thompson Madrid is €30 per day, aligned with our check-in (3:00 PM) and check-out (12:00 PM) policy.
Please note that this area is located within Madrid Central, a low-emission zone with specific traffic regulations. For more information regarding access requirements, please visit the following link: https://sede.dgt.gob.es/es/vehiculos/informacion-devehiculos/distintivo-ambiental/
At present, the parking spaces allocated to our hotel do not include electric vehicle charging points.
However, as the facility is shared with Telpark – Plaza del Carmen, charging points for electric vehicles are available within the car park.
For further information regarding availability, we recommend consulting the Telpark app or contacting the parking facility directly.
No, Thompson Madrid does not feature a spa. However, we offer a wellness area located on the rooftop, including a rooftop pool, a relaxation area, and a fully equipped fitness center, all designed for guests to unwind and take care of themselves in the heart of the city.
At Thompson Madrid, we offer Makáá, La Barra de Ultramarines, Lobby Bar, Pool Bar, and Jack’s Club. For Makáá and La Barra de Ultramarines, we recommend making a reservation in advance, especially during peak hours and weekends, as they are highly popular among both guests and locals.
The Lobby Bar, Pool Bar, and Jack’s Club generally operate without reservations, so guests are welcome to visit freely, although access is subject to availability depending on the time of day and overall demand.
Yes, Thompson Madrid features a swimming pool located on our rooftop. It is a seasonal pool, meaning it is not open year-round and its availability depends on weather conditions. During the months when it is open, it becomes one of the hotel’s most special spaces to relax and enjoy the views of Madrid.
At Thompson Madrid, we offer complimentary Wi-Fi in all rooms and public areas of the hotel. It is a high-speed connection, designed for both general use and remote work, video calls, and streaming, ensuring a stable and efficient connection throughout the stay.
At Thompson Madrid, all of our rooms are equipped with smart TVs featuring Chromecast. This allows guests to easily access their own streaming platforms (such as Netflix, YouTube, Spotify, etc.) from their personal devices and enjoy their content directly on the in-room television.
Yes, at Thompson Madrid we do offer options for family or group stays. We have connecting rooms available upon request and subject to availability, as well as family suites, including the Two-Bedroom Family Suite, designed to comfortably accommodate families or small groups.
At Thompson Madrid, we offer essential amenities for families traveling with children. We provide baby cribs upon request and subject to availability, as well as high chairs in our restaurants for added convenience during mealtimes.
Within our dining outlets, there are child-friendly options available, and some dishes can be adapted upon request. Additionally, we offer children’s menus, subject to availability.
At Thompson Madrid, we are fully equipped to host large groups, weddings, and all types of events. We offer versatile indoor and outdoor spaces for meetings and celebrations, with the possibility of full customization according to the nature of each event.
Our specialized team supports every stage of the planning process, from corporate events and presentations to weddings, private celebrations, and social gatherings, ensuring that every detail is carefully curated to create a unique experience aligned with the Thompson style.
Yes, we welcome pets at Thompson Madrid, provided they weigh under 10 kg, with a maximum of one pet per room.
We will prepare the room with a pet bed, food and water bowls, as well as treats (subject to availability), and signage so you can indicate your housekeeping preferences.
Please note that pets cannot be left alone in the room. If a pet is unattended, our housekeeping team will not be able to service the room.
Pets are welcome in all common areas of the hotel, with the exception of the fitness center, pool area, and dining outlets.
For the comfort of all guests, pets must be kept on a leash in public areas of the hotel.
Thompson Madrid is part of the World of Hyatt loyalty program. Members can earn and redeem points, qualify for elite nights, and enjoy exclusive benefits depending on their membership tier, such as potential room upgrades, late check-out, welcome amenities, and special member rates.
Thompson Madrid is part of the World of Hyatt loyalty program. Members can earn and redeem points, qualify for elite nights, and enjoy exclusive benefits based on their membership tier, such as potential room upgrades, late check-out, welcome amenities, and exclusive member rates.
Yes, we offer special rates for corporate travelers, as well as preferential conditions for groups and events. In addition, the hotel can propose tailored agreements for extended stays, typically arranged upon direct request or through corporate contracts with Hyatt.
These rates usually include negotiated pricing and more flexible booking conditions, depending on the client’s needs.