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Owner Response

Really nice stay. Renovation of hotel is beautiful. Staff excellent and attentive. Food and beverage service top notch.

Great experience

Great suite, great breakfast, fun filled rooftop bar with spectacular view, very pleasant staff, best hotel in Toronto!

Great experience!

Vanessa the Concierge was born for her role within the hotel family.  She is gorgeous and gracious.  Michael was an exceptional and reliable driver.

Girls Weekend Getaway

I had an amazing stay at Park Hyatt Toronto. The hotel is right in the heart of Yorkville, with the best shopping, bars, and restaurants just a short walk away. My suite was perfect! I loved the layout and the understated, residential feel. The bed was unbelievably comfortable, and the bathroom was huge.
I stayed for a full week, and every single staff member I met was warm, genuine, and on point with service. They really made the experience feel special.
A big THANK YOU to Park Hyatt Toronto for a fantastic stay. I can't wait to come back!

The perfect stay in Toronto

Great experience overall.  Family of 4 (childrens ages 8 and 12).  The service was excellent. Rooms were very clean and lots of attention to detail.  The biggest negative was after coming home and receiving the bill. We were a guest of honor and they told us at check in that breakfast was included every morning - 4 entrees, 4 hot drinks, and 4 cold beverages. I even asked if 2 had to be kids breakfasts (bc my 12 year old eats more than most adults do) and they said no. It could be any 4 breakfast entrees. When I saw the bill after getting home, there were charges for every morning.  I called Hyatt and they told me the hotel put a daily cap (around $130).  Normally it’s not a big deal but it’s an upscale restaurant. Entrees run $30-$45 and kids apple juice is $10.  Not knowing we had a cap, we all ordered juices and adults had lattes every morning on top of our main dish.  Very disappointed that we were given false information.

Told us false information

Amidst November’s cooler breeze, the hotel is in the middle of everything, it was so convenient to navigate. The staff were amazing, the decor especially at the StillWater Spa are very serene, loved the natural color scheme. Breakfast menu was not limited but food was carefully curated and taste is a definite must try. The Writer’s Lounge seafood was so fresh! Our daughter’s enjoyed her 20th celebration here, thank you Park Hyatt.

Definitely worth your stay

Park Hyatt Toronto never disappoints. The property is beautiful, the staff are incredible. I cannot rave about it enough. Special thanks to Alicia and Natalia for making the experience a memorable one. I will be back here again and tell others to come.

Fantastic time at the Park Hyatt

Park Hyatt was a luxurious and wonderful stay. The staff are all superb. The rooms are large. The ambience of the restaurant and rooftop bar are beautiful.

Lovely weekend stay

Very poor customer service.  We stayed at the hotel in June and were delighted with our experience.  This stay was extremely disappointing as I couldn't get ice from Room Service, even after asking front desk to assist. 
I needed it for an injury.  I called the concierge for help with travel; was told she was unavailable but would call me back shortly.  She did not return the call.

Very disappointing

What a wonderful stay at this beautiful relaxing oasis! Check-in was quick and easy and we we're ungraded to a beautiful spacious suite which was knock-out gorgeous. Staff is friendly and very helpful and all the facilities are posh and luxurious. Sadly our stay was just one night but the level of luxury and the quality of service was absolutely rejuvenating. I'd call it the perfect get-away!

Hotel Guest Reviews | Park Hyatt Toronto

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