Stunning bathroom with a separate smart toilet. What a view Really comfortable bed, although I didn't like the over sized pillows. All the staff were wonderful and helpful
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear Ilugaes, Thank you for our review. We are delighted to hear you had a comfortable stay with us, and you enjoyed the stunning views, and the thoughtful features of our rooms, including the beautiful bathroom and smart toilet. It is also pleasing to know our team made such a positive impression with their warm and helpful service. We appreciate your comments, and look forward to the pleasure of welcoming you back for another memorable stay in the near future. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
Exceptional hotel. Wonderful room with amazing view of the Opera House and bay. Excellent welcoming staff. Roof top pool a bonus.
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear mollydoodles033, Thank you for your review. We are so pleased you had a delightful stay, enjoying the stunning views of the Opera House and harbour from your room, as well as our beautiful rooftop pool. It is also wonderful to hear our team made you feel welcome from the moment you arrived. We truly appreciate your recommendation and look forward to welcome you back when next you visit Sydney. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
Absolutely amazing experience. Stunning views, great food and 6 star service. The breakfast was awesome. Highly recommend
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear Erica W, Thank you for your review. We are delighted to hear you had such an exceptional experience with us, and particularly enjoyed the stunning views, lovely breakfast offerings, and attentive service. We sincerely appreciate your recommendation, and very much look forward to welcoming you back for another memorable stay. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
My husband and I visited PH, Sydney for the first time to the birthday celebration and we are deeply grateful for the unforgettable experience. We felt truly fortunate to enjoy the beauty of the hotel, especially the beauty of Opera House view (Room 143 upgraded as a globalist), city and country and share such special moments with the Australian people. Our sincere thanks go to the Hyatt team for their outstanding service, warm welcome, and exceptional hospitality throughout our stay. Special welcome from the welcome team who gifted us with a thoughtful flower and a cake from Sashil from the welcome team. He has showed us our room with full detail explanations, but we loved his smiles especially. And NatjBenu from the welcome team also was very friendly and attentive. Carlos helped me to get my PH Sydney tote from the gift shop. And housekeeping crews were exceptional as well. We would love to come back and stay at PH Sydney 200 % Please send our thanks to these people for me. I 100 % recommend this hotel to everyone.
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear 79jik, Thank you for your review. It was a pleasure to welcome you and your husband for your first stay with us, and we are honoured to have been part of such a special birthday celebration. We are delighted that your Opera House view, the beauty of our location, and most importantly, the care shown by our team made your visit so memorable. Your lovely words about Sushil, particularly his warm smile and the thoughtful way he welcomed you and introduced you to your room, are most appreciated. We are equally pleased NatjBenu, Carlos, and our Housekeeping team made you feel so well looked after throughout your stay. Please be assured your heartfelt appreciation has been shared with each of the colleagues you have recognised. Thank you again for your lovely comments and your recommendation, and we very much look forward to the pleasure of welcoming you both back for many more beautiful moments at Park Hyatt Sydney. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
Park Hyatt is simply the best hotel in Sydney. It’s not cheap but in this case you get what you pay for. I’ll be back next time I visit Oz.
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear Jonathan H, Thank you for your review. We appreciate your generous comments, and delighted you had such an enjoyable experience with us. We look forward to the pleasure of welcoming you back on your next trip to Sydney. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
The best hotel in Sydney. Can’t wait to book another trip and stay here with my family. Felt like we were in a dream. Everything was stunning, the customer service was superb. Breakfast was our favorite time to enjoy the views and the fabulous coffee food and service.
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear BSweetTravel, Thank you for your review. What a pleasure to read your lovely feedback. We are thrilled your stay felt like a dream, and you enjoyed our beautiful surroundings, breakfast experience and superb service. We sincerely appreciate your kind words, and look forward to welcoming you and your family back to create more wonderful memories with us. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
As always my visit to the Park Hyatt was a wonderful experience with friendly, helpful staff. The food is always exceptional and the bar staff going the extra mile to make a cocktail not on the menu. The premises are beautifully kept to a high standard. And of course I have to mention that nothing else can beat the location being in the iconic Rocks area with so much within walking distance.
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear Maree H, Thank you for your review. It is always a pleasure to welcome you back, and delighted you continue to enjoy our warm service, exceptional food and the personalised service at the bar. We also appreciate your kind comments of our beautifully kept hotel, and, of course, our unique location in the Rocks area overlooking Sydney Harbour. We truly value your continued support and look forward to seeing you again soon. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
You can practically touch the Sydney Opera House from your room ! The Park Hyatt is superb! We haven’t stayed at a Hyatt in years and this hotel really has surprised and shocked with its excellence for service . The staff is the icing on the cake. Leasing the helm is the general manager Bastian Germer who comes with the Ritz Carlton experience from New York . Mr. Germer is class personified. All our gratitude for making our last stop on our trip through Australia conclude with the magic of that country and its people .
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear 255mariab, Thank you for your review. We are truly delighted your stay at Park Hyatt Sydney exceeded your expectations, from our spectacular Opera House views to the exceptional service provided by our team. Your generous recognition of Bastian and our colleagues it most appreciated, and your kind words have been share with the team. It was an absolute pleasure to be the final stop on your journey through Australia, and we are especially touched to know your time with us left you with such a memorable impression of our beautiful country and its people. We hope to have the pleasure of welcoming you back to Sydney for another magical stay in the future. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
Hotel location is excellent and they are banking on that. Service has declined a lot. Like a lot of hotels they reduced services after Covid and never brought them back. Which is disappointing. Boutique hotels are doing more personalized services. I had a situation with my room and felt like I was inconveniencing the staff even though it was a health hazard to stay in the room. As a store owner nearby said when we were chatting. “Hyatt needs to send people there to make changes because people are staying elsewhere”
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear KrisMarsh, Thank you for your review. Whilst we are pleased you enjoyed our ideal location, we regret your overall experience did not meet your expectations. It is most concerning to read you felt you were inconveniencing our team when raising a serious room issue and to learn of your perception that our service has diminished. After further investigation into this matter, it appears there was an external odour entering the room. Once this was brought to our attention, our team worked diligently to assist you in identify a suitable alternate room so you could be relocated as quickly and comfortably as possible. We understand the inconvenience this caused you, and we are sorry to hear that despite these efforts, you were not satisfied with the service provided. Your feedback is important to us and your comments have been shared with management as we continually review the experience we provide to our guests. We hope to have the opportunity to welcome you back in the future for a more pleasant stay. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
Amazing location and even better staff! We really enjoyed waking up to seeing Sydney Harbour as well as the Sydney Opera House!
Park Hyatt Sydney, Owner at Park Hyatt Sydney, responded to this review
Dear Companion68573434736, Thank you for your review. It is most pleasing to read you enjoyed our unbeatable location with breathtaking views of Sydney Harbour and the Opera House. We also appreciate your kind recognition of our staff, and delighted they helped make your stay even more memorable. We look forward to welcoming you back for another exceptional stay in the near future. Best regards, Pamela Loukaitis Executive Assistant Park Hyatt Sydney
Showing 10 reviews since September 6, 2026.