We kindly ask that guests taking photographs in the hotel’s bars and restaurants consider the privacy and comfort of other patrons. In the interest of ensuring the enjoyment and privacy of other guests, hotel staff may on occasion approach you regarding the use of cameras or other recording equipment.

Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues and communities. Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet and responsible business here. For more details on Park Hyatt Saigon’s sustainability efforts, please refer to our Environmental & Social Sustainability Policy here.

Disposable Guest Amenities

As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.

Bottled Water

To reduce the use of single-use plastics, our hotel no longer provides bottled water. Instead, you may easily fill your vessel with drinking water available throughout the hotel.

The hotel does not allow pets, including service animals.

Park Hyatt Saigon is committed to maintaining the highest standards of service and accountability. We take all complaints seriously and strive to ensure that concerns are handled promptly, impartially, and transparently. To learn more about our Complaints Handling Policy, please click here.