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We rely heavily on the assistance of the concierge services when visiting higher end hotels.  This hotel was a total miss in this department. Unreliable and not knowledgeable in several areas and quite honestly ruined our experience at this location.

Worst concierge service of any hotel visited.

Wonderful hotel, great location. Great breakfast, many options, food was so fresh. Moritz at the concierge desk was amazing, very helpful and friendly!

Great stop in Zurich!

Great hotel stay! Staff was perfect. It felt like what we would expect from a regular hotel so nothing over the top for us.

Great hotel for a nice comfortable stay.

This hotel has exemplary service with exceptional accommodations. Its location is prime, close to the lake and close to shopping.  Your wish is their pleasure. I would highly recommend this hotel.

It doesn’t get better!

We have high expectations for Park Hyatts, with the bar set by our wonderful experience on our honeymoon in Auckland. Part of our high expectations is that we have never been underwhelmed and are very pleased to have that trend continue with the Park Hyatt Zurich. Everything from the superb staff (the heart of any hotel), the breakfast, the room, and the hotel lounge (the bar was reserved for a conference when we were there). 

Finally, we had an outstanding interaction with the concierge, who took the time to explain how to use the SBB app to navigate public transportation in Zurich and show us on the map where the best Christmas markets are. She started our stay off on the right foot!

Great Hotel In Zurich!

Owner Response

Great experience, attentive staff and comfortable rooms. I like the location and overall atmosphere. Went for a meeting and got a great night sleep. The Parkhuus restaurant is closed on Sundays and Mondays but the lobby bar/restaurant had a good menu.

Attentive staff and right amount of ammenities

The attention to detail in this hotel is wonderful and my entire experience is and has been amazing Every time I stay there. I would highly recommend the Park Hyatt in Zurich!

Impeccable Service

We stayed at the Park Hyatt Zurich in connection with an AMAWaterways pre-cruise tour.  It was a wonderful choice by AMAWaterways.  We have stayed in several very nice hotels over the years.  None have been better than Park Hyatt Zurich.  Everything about the hotel was fantastic.  The shower set up took some getting used to - it is essentially not enclosed - but it was fine.  The room was a good size, had all the standard amenities, was well decorated and very comfortable.  The hotel is also well located with many restaurants and other sites within walking distance.  
On the day of our arrival, because we were tired from the flight, we decided to “just” have dinner at the hotel restaurant - Parkhuus.  On a scale of 1 to 10, it was a 15.  Certainly, not cheap but a truly spectacular meal.  The service was impeccable and the food - including amuse-buche items between courses - was wonderful.  Perfectly prepared and delicious.  I cannot recommend both the hotel and Parkhuus highly enough.

Wonderful Hotel & Spectacular Restaurant

It's a great hotel located in central district of Zurich. It's walking distance to everywhere around the river bank and you won't need to use Uber or Tram if you choose to stay here.

It's Park Hyatt Zurich after all

I stayed at the Park Hyatt Zürich for one night for my birthday. I am a Globalist and notified the hotel about my special occasion before arriving. I had also applied a suite upgrade certificate to make the stay even more special. The hotel staff made it far better than I could have hoped for. We were upgraded to the presidential suite and it was decorated for my birthday complete with a cake. I also received a cake and welcome drink at the lounge on arrival and more birthday wishes and gifts at breakfast the next morning. Truly impressive hospitality. I would go back in a heartbeat even if it wasn’t a special occasion.

Exceptional service!

<p>Finden Sie Ihre Ruhe im Herzen von Z&uuml;rich mit unserem SPA-Package. G&ouml;nnen Sie sich einen exklusiven Aufenthalt und erfreuen Sie sich an entspannenden Behandlungen, einem t&auml;glich gesunden Fr&uuml;hst&uuml;cksbuffet und kostenlosem Zugang zu unserem Fitness- und Spa-Bereich &bdquo;Club Olympus&ldquo;.</p>
<p>Buchbar ab CHF 750,-.</p>

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