FAQs

Check-in is at 4:00 PM, and check-out isat 11:00 AM. Early check-in or late check-out canbe requested but depend on availability and may carry a fee.

The hotel is located at 2799 Richmond Highway, Arlington, VA 22202. It is very conveniently situated—only about 0.5-mile to 1 mile from Reagan National Airport. 

Yes, Hyatt Regency Crystal City is a smoke-free property.

Yes. The property is eco-certified, participating in environmental /sustainability programs.

Yes. The front desk is staffed 24 hours. Guests can request assistance at any time.

Hyatt Regency Crystal City is ideally positioned in the heart of National Landing, one of the Washington, D.C. area’s most vibrant and connected neighborhoods. Guests are steps from Crystal City Metro, Reagan National Airport, and the best of Arlington’s dining, shopping, and cultural scene. National Landing offers a mix of urban convenience and local experiences, with top things to do including exploring Crystal City Water Park, dining along Crystal Drive, shopping at Pentagon City, visiting Long Bridge Park, and accessing nearby attractions like Old Town Alexandria and the National Mall. To learn more about the destination, visit the official site at www.nationallanding.org.

The hotel offers a variety of rooms, including standard rooms, rooms with two double beds, king rooms, accessible rooms (with bathtub or shower). Rooms feature pillow-top beds, large workstations, mini-refrigerators, coffee/tea makers, in-room safes, rainfall showers, designer toiletries, flat-screen TVs. 

Yes. Free cribs/infant beds are available upon request. Also, connecting/adjoining rooms are offered subject to availability.

Yes, there are accessible rooms with lowered features, accessible tubs or showers, and other ADA-compliant amenities. Staff are available to assist with specific requests. 

Yes. The hotel only offers valet parking for approximately US $50 per night for a sedan and $60 for SUV or larger, with in/out privileges. Maximum height for access is 6’. Hourly rates are available for day use starting at $18 for the first 2 hours. View our parking and transportation page on our website for greater detail.

Yes. A complimentary shuttle to and from Reagan National Airport is provided during scheduled hours (approximately 4:20 AM to 12:40 AM). The shuttle leaves our hotel every 20 minutes to travel to the airport.

Yes. The Hotel has two universal electric charging stations. We are a valet only property, Valet service will connect your vehicle to the charger inside the garage. Electric vehicle charging is available for a flat fee of $30, not including varlet parking charges. 

Hyatt Regency Crystal City is in the heart of National Landing, one of the most connected neighborhoods in the Washington, D.C. region. Guests enjoy easy access to Metro, airport shuttles, commuter rail, buses, bike paths, and walkable routes throughout Arlington and into downtown.

• Crystal City Metro (Blue/Yellow Lines): ~0.5 miles / ~10-minute walk from the hotel.
• Reagan National Airport & Metro Station: less than 1 mile away; complimentary hotel shuttle runs daily at Hotel’s set schedule
• Pentagon City Metro (Blue/Yellow Lines): ~1 mile (or one quick Metro stop from Crystal City).
• Bus & Metro way BRT: Frequent service through Crystal City, Pentagon City, and Potomac Yard.
• VRE Commuter Rail: Crystal City station links directly to Virginia suburbs.
• Bike & Micro mobility: Capital Bikeshare, scooters, and bike lanes throughout National Landing.
• Rideshare & Driving: Uber, Lyft, taxis, and valet parking at the hotel with easy access to Route 1 and I-395.

Yes. There is a seasonal outdoor pool (open Memorial Day in May through and closes after Labor Day in September). Our StayFit gym gives 24-hour access to our fitness center which has peloton bikes available. 

Yes. Dining options include our Cinnabar Restaurant (2^nd Floor), LobbiBar lounge (1^st Floor), our Market coffee shop with grab and go café options available (1^st Floor). To view hours and menus navigate to the Dining tab of the Hotel’s website.  

Yes. Our Hotel features 70,000 sq. ft. of newly renovated, elegant event space adaptable to suit our needs. Get creative as you host your next trade show, conference, wedding, or reunion within one of our 11 spaces, with the largest space being 23,000 sq. ft.

686 spacious, non-smoking guestrooms, including 29 suites / parlors 365 kings and 292 double / doubles.

Standard Wi-Fi is complimentary throughout guest rooms and public areas. There is also a premium high-speed internet option available for an additional daily charge of $9.95.

Yes. In-room safes that accommodate laptops, workstations/desks, and TV systems with premium channels and first-run movies are provided.

Children are welcome. Up to age 18 may stay free in existing bedding. Rollaway beds are available for a fee (US $25/day). Cribs/infant beds are free on request. You must be 21 with a valid photo ID to check into the Hotel on own

Yes. Adjoining or connecting rooms are available subject to availability, which can help families or groups stay together. Suite options are available at higher nightly rates, call the Hotel to learn more about Suite options at 703-418-1234.

Yes, dogs are allowed. There is a non-refundable pet fee of $100 for up to 6-nights, with an additional cleaning fee of $100 for stays of more than 7-nights. Service animals are welcome and exempt from fees with proper documentation, this does not include emotional support animals. 

The hotel has accessible guest rooms (with tubs or roll-in showers), lowered features, accessible bathroom fixtures, accessible valet parking, and features to assist guests with mobility or hearing needs. Guests with special requests are encouraged to contact the hotel in advance. 

Guests must present government-issued photo ID and a credit card for incidental charges. Payment types accepted at the hotel outlets include credit cards, debit cards and cash. 

Cancellation and prepayment policies depend on which room/rate each guest books. Some rates are refundable, others are not, and prepayment requirements vary. Always check the terms before making the reservation. 

Yes. Early check-in and late check-out are available for purchase based on availability. Charges vary by hotel occupancy.